Oxyplumb Boiler Services

We used Oxyplumb for our boiler service after we were let down by another supplier. Their communication was first class, reminding us by phone and email of the time of the appointment and then updating us when a potential had to be made. Matt turned up exactly when they said. The boiler service itself went very smoothly, They told us what they had found and what they advise should be done on the next service. We received a completed gas service certificate. The charge for the service was very acceptable. We will be using them again.

Just had Roberto around for a few days to change my boiler, hot water tank and pump. Could not fault the quality of work, manners and cleanliness. Really impressed with his work, and could not find fault if I tried. Will happily have him round anytime and will definitely use for plumbing needs in the future. Thanks to Roberto and the rest of the team.

Job done efficiently and professionally. However, the job was not explained well at the beginning eg I thought we would have salt blocks not tablets and we would have an extra hard water tap not keeping the existing tap not connecting to the water softener. This means we have to use hard water to boil the kettle or saucepans.

Our boiler recently broke down and having used Oxyplumb before we went straight back to them. Leigh was out within 24 hours, had assessed the situation and advised and guided us with care and detail as to best steps. A new Worcester boiler was sourced to meet our needs and within 10 days Kevin (with Leigh's input) had done a stellar job at fitting the new one for us. The workmanship is excellent, they are clean and tidy and make every effort to avoid minimum disruption and mess. Clear explanations during and at end of work and always available to get in touch with if any problems.

50 year old boiler, central heating and associated tanks had been subjected to; loft conversion in 1994, kitchen extension in 2015 all without complaint despite being told in 1986 it may not be up to the job! Oxyplumb arrived and listened to concerns and requirements and gave ideas and choices. We chose to have a Worcester combi boiler (oil fired as before) which then allowed us to free up and use both a cupboard downstairs where the hot water tank was housed plus a storage area upstairs which housed the cold water tank and header tank for the central heating. Further to this they removed the pump for the upstairs water supply that was installed for loft conversion. Also renewed the flueline in the chimney The pipework was rerouted, renewed and tidied up considerately and far nicer than expected. Matthew and Kevin seem unphased by anything and they were polite, friendly and very competent. We are so pleased with the whole Oxyplumb experience. Another bonus is that we have increased pressure in downstairs shower and in the new kitchen.

I have used Oxyplumb before and because of their great service I asked them to install a Hive heating control system. Matt arrived promptly and did a great job. This involved four separate thermostats (3 to control underfloor heating valves) and gaining access to an inaccessible boiler control box. He patiently installed everything and despite the complexity everything has worked perfectly. Great job, thank you. I'd have no hesitation in asking Oxyplumb back again should the need arise.

Oxyplumb swapped out my old oil boiler, installed the gas boiler, all the pipework and even arranged for the oil tank to be removed. All the work was so neat and tidy, just 1 engineer working on his own and arriving on time each morning (it was a 3-day job). I would highly recommend Oxyplumb. A very professional team of people made the transition from oil to gas easy. Thank you, Oxyplumb team.

I highly recommend both Roberto and OxyPlumb. Roberto has gradually been improving our temperamental heating system, with OxyPlumb working around our timeframe and budget. He has really gotten to grips with understanding our set up and goes out of his way to solve problems. After years of issues and unreliability Roberto has got our boiler and system working so well the house is so quick to get up to temperature now. We can now go ahead with our bathroom renovation plans knowing the system is working well.

Having been quoted extortionate prices by other people, I was relieved to have OxyPlumb recommended to me at a lower price by Amanda Oxendale who was so lovely and helped me during my little crisis. The engineer who turned up was not only on time, but a tad early. When I told him I wasn't quite ready yet and apologised, he was really lovely about it and said it was no problem - waiting outside while I quickly cleared the area he'd need. He was very polite, easy to talk to and even gave me tips about using a gas cooker as I'd never owned one in my entire life before. Highly recommended!

When our old oil-fired combi boiler failed I invited quotes from four companies in our region. Being experienced at buying all kinds of goods and services as part of my job, I am always wary of any quote that comes in significantly below the others but, on this occasion, I chose the lowest – not because it was low but because the other three seemed unreasonably high (double in two cases). Oxyplumb delivered on every level – their advice during the survey was spot on, the equipment they recommended was the best for our needs, their execution was totally professional and they always respond when you call. They finished earlier than expected and were bang on budget. Most important: it's working like a treat. All-in-all, a first class job, well done!