Endorsed by Which?

Oxyplumb Boiler Services

4.9

255 Reviews

Opening Hours
Today - 08:00–16:30
  • Monday 08:00–16:30
  • Tuesday 08:00–16:30
  • Wednesday 08:00–16:30
  • Thursday 08:00–16:30
  • Friday 08:00–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jan 2020

About

Welcome to Oxyplumb – Experts in Domestic, Commercial, and Industrial Heating and Cooling

At Oxyplumb Domestic & Commercial Services, we are a professional team dedicated to providing exceptional service with a personal touch. We offer AWARD-WINNING, market-leading Gas, Oil, and LPG heating solutions for domestic, commercial, and industrial clients.

Our certified Gas Safe, OFTEC registered, and F-Gas engineers are experienced in delivering comprehensive heating and cooling services, including:

• Gas, Oil & LPG Boiler Installation & Replacement across all sectors
• Air Conditioning Solutions for homes, offices, and industrial spaces
• Air Source and Ground Source Heat Pumps for sustainable energy
• Heating Upgrades including underfloor heating
• Service & Repair to keep systems running efficiently
• General Plumbing and Full Bathroom Refurbishments

We provide tailored solutions to meet the specific needs of every property type, ensuring comfort and efficiency.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
    • Immersion Heaters
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Swimming Pools & Hot Tubs

  • Air conditioning contractors

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom suppliers
    • Bathroom tiling
    • Electric Showers
  • More Services

    • hvac
    • refrigeration engineer

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
255 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Always great to deal with
Customer Service
Quality
Value
Leigh's a great guy to deal with and always does a good job. Fitted a full central heating system for us and a new bathroom. Now back for annual servicing which is competitively priced. Highly recommended
Customer in Oxfordshire Posted on 18/02/2020 , work completed 14/02/2020
Outstanding Job
Customer Service
Quality
Value
Lee did a super job in resolving a job which another company failed to do.
John, Glous Posted on 29/01/2020 , work completed 29/01/2020
Very professional
Customer Service
Quality
Value
All my dealings with this company were very positive, from my initial phone contact, to e-mails confirming payment and asking how they had done. I was kept informed throughout the process and Roberto did a very professional job of giving my gas boiler and system filter its annual service. A reasonable price and I will be using them again.
Customer in Gloucestershire Posted on 06/10/2020 , work completed 02/10/2020
Very helpful
Customer Service
Quality
Value
Graham came to do a couple of different jobs for me he was very polite and professional. Very happy with his work will definitely recommend this company
Customer in Oxfordshire Posted on 20/01/2019 , work completed 14/01/2019
Entirely reliable
Customer Service
Quality
Value
I have used Leigh's services for some years now in a variety of problems and would recommend his work to anyone who wanted a considered, tidy, reliable and high standard of work. As someone who likes to know what the problems are and what will be done to resolve them, he is clear in his relaying of this information and committed to giving the customer the best value for money. His quotes are clear and definite and his level of communication, so sorely missing in so many areas in this day and age, is very good.
Customer in Oxfordshire Posted on 15/05/2019 , work completed 05/04/2019
Quick response
Customer Service
Quality
Value
I contacted Oxyplump thinking that they probably wouldn’t be interested in a small job of a leaky tap. I couldn’t have been more wrong. I was phoned with 10 minutes of submitting my enquiry online and someone came out within an hour. New taps were fitted as the old ones had seized. Job done within 40 minutes. Really pleased and happy with the service. Received invoice not long after job was completed and was able to pay in the Oxyplumb shop which was really convenient. Would have no hesitation in recommending them and using them again.
Customer in Oxfordshire Posted on 19/12/2019 , work completed 19/12/2019
Oxyplumb are great!
Customer Service
Quality
Value
Oxyplumb are our go-to plumbers, they provide excellent service, they arrive on time, do a great job, and are really friendly and helpful too. They have helped with repairs and our regular annual service too. They are highly recommended by us!
Customer in Oxfordshire Posted on 22/06/2020 , work completed 19/06/2020
Prompt and trustworthy work
Customer Service
Quality
Value
Leigh was prompt in responding to my first email and the guys turned up on time and did a great job fitting a new shower pump. The cost was just the cost of the part and an hour's labour. Completely transparent and great value. Another little job, the leaky shower head, was fixed without me asking and no cost. I'll definitely use again.
Customer in Oxfordshire Posted on 21/04/2020 , work completed 16/04/2020
Fantastic
Customer Service
Quality
Value
Fantastic. Honestly the best plumbing & Boiler company we have ever used. They answer the phone turn up when they promise and do an exceptional job for a well priced cost. Amanda and Leigh provide updates as to the arrival time of the there fitter who turned up early and then proceeded to do a few extra bits at no extra charge. We will be using them for all our future heating and plumbing needs. Book them now whilst you can!!
Customer in Oxfordshire Posted on 19/12/2020 , work completed 16/12/2020
Quick response and excellent work
Customer Service
Quality
Value
Our boiler broke down on Sunday evening during recent very cold spell. Called Oxyplumb on Monday morning. Appointment made later that morning. Engineer arrived on time, analysed problem, explained cost of work, went to collect spare part, returned quickly, got boiler working again, stayed to ensure all was well. Couldn't fault this excellent service.
Customer in Oxfordshire Posted on 26/01/2021 , work completed 26/01/2021
New Boiler
Customer Service
Quality
Value
Oxyplumb were engaged to repair an old Oil Boiler, they responded within an hour of my e mail, arranged an engineer appointment, attended and attempted a repair, but advised it might not work as the boiler had been flooded! The Boiler ended up B.E.Repair, They then quoted a fair price for a replacement. The new Worcester Greenstar Boiler was installed asap by a very friendly professional engineer. I would highly recommend Oxyplumb, 5 star Dave W
Customer in Oxfordshire Posted on 18/01/2021 , work completed 15/01/2021
Boiler and cylinder service
Customer Service
Quality
Value
Leigh and his team installed our central heating system over 4 years ago and we've continued to use him for annual servicing ever since. You couldn't deal with a more genuine, trustworthy company.
Customer in Oxfordshire Posted on 15/03/2021 , work completed 12/03/2021
Installation of Hive heating control system
Customer Service
Quality
Value
I have used Oxyplumb before and because of their great service I asked them to install a Hive heating control system. Matt arrived promptly and did a great job. This involved four separate thermostats (3 to control underfloor heating valves) and gaining access to an inaccessible boiler control box. He patiently installed everything and despite the complexity everything has worked perfectly. Great job, thank you. I'd have no hesitation in asking Oxyplumb back again should the need arise.
Customer in Oxfordshire Posted on 11/05/2021 , work completed 07/05/2021
The trader replied (on 23/06/2021)
Thank you so much for this great review. We review our procedures regularly so we can continue to offer the best service we can.
Replacement boiler with a tricky chimney flue
Customer Service
Quality
Value
Leigh, Matthew & Kevin did a good job, on time with good and knowledgeable communication. Happy to recommend.
Customer in Gloucestershire Posted on 08/07/2021 , work completed 25/06/2021
The trader replied (on 13/07/2021)
Thank you for this review. We really do appreciate your feedback. I will thank the team for you.
Excellent work and competitively priced
Customer Service
Quality
Value
Having received 5 quotes to change my old boiler and hot water cylinder, I chose Oxyplumb due to their very competitive quote and great reviews. I will look no further going forward as Roberto and Kevin did an excellent job. The fellas arrived promptly, protected my carpets and cleaned up before leaving each day. Roberto was very helpfully in explaining what they would be doing every day and when the job was done, he talked me through how to use the new system. I was also impressed with customer services, as the office kept me informed about who would be showing up and at what time. It's nice to find a company that delivers a high-quality service at competitive prices.
Penny in Gloucestershire Posted on 14/06/2021 , work completed 02/06/2021
The trader replied (on 23/06/2021)
Hi Penny, thank you so much for this brilliant review. We appreciate your time. We have thanked Roberto and Kevin especially for you.
Great service and high quality work in a tricky installation
Customer Service
Quality
Value
Roberto and Kevin did a fantastic job fitting a new boiler for us. It was a tricky piece of work as the flue had to be completely re-routed. We were impressed by their knowledge and the quality of their work but also by their courtesy and helpfulness. Roberto in particular went above and beyond in helping us address a number of unexpected issues. It was a pleasure having both of them in the house: they arrived on time, were scrupulously conscientious in cleaning up, and all their work was to the highest quality. I also found Oxyplumb very efficient in keeping us informed before the work started. Very easy to deal with. We shall certainly ask them to carry out annual service on the boiler and I have no hesitation in recommending the firm to others.
David in Oxfordshire Posted on 19/08/2021 , work completed 19/08/2021
The trader replied (on 20/08/2021)
Thank you David for this excellent review. We are pleased you were happy with the work completed and your experience with the Oxyplumb team. We look forward to servicing the boiler annually for you and for any other jobs we can help with. Thanks again.
Boiler and Heating Service
Customer Service
Quality
Value
Easy to book on line, prompt confirmation and reminder. Engineer was on time, took appropriate COVID precautions and checked what we were expecting of him. Service completed and certificate provided (along with invoice). No fuss, no drama - a pleasant change. Thanks.
(your username) Posted on 26/11/2021 , work completed 25/11/2021
The trader replied (on 29/11/2021)
Thank you very much for this great review. We look forward to working with you again in the future.
Great professional boiler installation job by Oxyplumb’s Roberto and Josh
Customer Service
Quality
Value
After gathering quotes for a new boiler as my old boiler was on its last legs, then checking out the reviews – I decided to go with Oxyplumb’s and couldn’t be happier. From start to finish they’ve been brilliant, friendly office staff and excellent communication And the heating engineers Roberto and Josh did an exceptional job with the boiler install incredibly punctual and they took real pride in their work, the installation was completed to a really high professional standard and actually exceeded my expectation by completing the work ahead of schedule, leaving the property clean and tidy – can’t speak highly enough of them both. Highly recommend Oxyplumb – very competitive quote, friendly staff and great professional heating engineers
Customer in Oxfordshire Posted on 15/10/2021 , work completed 15/10/2021
The trader replied (on 21/10/2021)
Thank you for the excellent review. We really appreciate the time you have taken to write this. We are delighted you are happy with your experience with Oxyplumb from start to finish and we look forward to working with you in the future.
Excellent service.
Customer Service
Quality
Value
Again, first class throughout. Reminded me the boiler was due for a service (to maintain warranty and being reminded in good time is so useful for me!) Simple to book, engineer arrived on time and performed a sterling job. Emailed invoice and online payment which is nice and simple. Can't recommend this company highly enough.
Customer in Oxfordshire Posted on 29/12/2021 , work completed 08/12/2021
The trader replied (on 05/01/2022)
Thank you for this great review. We really appreciate your feedback and look forward to working with you in the future.
Replacement boiler
Customer Service
Quality
Value
After a phone call to the office, Lee came to look at our 25 year old unreliable boiler. A replacement plan was agreed and an acceptable quote quickly followed. A date was agreed for he work to start. Spot on time Matt and Kevin arrived to start the replacement. A slight hic up occurred when the boiler supplier delved the wrong boiler. Soon sorted by Matt and Kevin although it did cause a delay to the work. However all praise to Matt and Kevin they finished on the installation on time. Leaving the installation area clean and tidy. Thankyou for a good service.
Customer in Oxfordshire Posted on 13/10/2022 , work completed 12/10/2022
The trader replied (on 14/10/2022)
Thank you so much for this excellent review. Sometimes deliveries can be wrong but the engineers will always do what they can to ensure this is sorted out and the install stays on track for completion. We are pleased you enjoyed working with our Oxyplumb team and look forward to working with you again.
Toilet repair
Customer Service
Quality
Value
We had a toilet which was leaking when we flushed it. We called Oxyplumb. Their engineer arrived ahead of time expected and saw the problem for himself. He immediately knew what to do and had the job within an hour. He was very friendly and efficient and explained in layman's terms how the leak had developed and how he repaired it.
Trevor in Oxfordshire Posted on 30/07/2022 , work completed 29/07/2022
The trader replied (on 12/08/2022)
Thank you Trevor for this great review. We always enjoy working with you. Call us anytime.
A great company with great people
Customer Service
Quality
Value
This was my first experience with Oxyplumb and I couldn’t be more pleased. From first contact to completed job - to service an unvented cylinder and get a kick spacer heater functioning properly - everything was friendly and efficient. The plumber Matthew is a gem, as are Lisa and Gloria in the office. Communications by email and text were excellent. Everything was as agreed and on budget. Needless to say, Oxyplumb will now be my go to plumbers.
Customer in Oxfordshire Posted on 01/02/2023 , work completed 01/02/2023
The trader replied (on 02/02/2023)
Thank you so much for this excellent review. We are pleased that you are happy with the work completed by Matt and we all do our best for our customers. We look forward to working with you again in the future.
Boiler Service
Customer Service
Quality
Value
Efficient service. Texted he was on his way and arrived promptly. Matthew communicated and explained clearly any recommendations. Office Manager Lisa again communicated very well at each stage. This is the second time we have used this Trader and would recommend them.
Customer in Gloucestershire Posted on 16/12/2022 , work completed 15/12/2022
The trader replied (on 20/12/2022)
Thank you so much for this excellent review, we really do appreciate your feedback. Wishing you a Merry Christmas and Happy New Year. We look forward to working with you in 2023.
Efficiency from beginning to end.
Customer Service
Quality
Value
Not just a technical service but administratively brilliant. I knew what time the engineer would arrive on the day. Competent clean working service carried out apart from difficulty signing the electronic device at the end! Will be using next year, and the year after etc.
Customer in Oxfordshire Posted on 04/09/2023 , work completed 01/09/2023
The trader replied (on 05/09/2023)
Thank you for this excellent feedback. This is great to hear. All the engineers do their best to work in a clean and tidy environment and we are pleased you also like our electronic servicing system, it does work well and makes it easy for you, our customers. Thanks again and we look forward to working with you again.
New Oil Boiler Fitted
Customer Service
Quality
Value
After some 35 years the time came to change our trusted oil boiler. From the first visit to check out the job for a quote, I felt that this was the company to do the work. We got other quotes all came back in the same range, but something told me to use Oxyplumb. How Happy I am I did. Lisa kept me informed on when work would start and who to expect when. Bless Matt and the others that worked on getting the job done. After so long it was a bit of a job to change things, old pipework in the wrong places, sockets not where they were needed. Four days and a lot of banging and setting the fire alarm off due to welding fumes, its all done. They all cleaned up after themselves as they went along. Even when it was found that I needed a new water tank as the old one was leaking they fitted it into the job. Excellent work, friendly guys, kept informed of what was happening. Not going to worry now when winter arrives and I fire up the heating, it's going to work.
Customer in Oxfordshire Posted on 28/07/2023 , work completed 27/07/2023
The trader replied (on 01/08/2023)
Thank you so much for this excellent review and we are so pleased you are happy with the work that was completed, especially with the tank having to be changed at the same time. We enjoyed working with you and look forward to working with you again as and when you need us.