Careful ,thoughtful, professional and went the extra mile
From the very first visit to assess our needs before offering a quotation we were impressed by the straightforwardness and attentiveness to our questions and concerns. The work was done very neatly and cleanly with attention to detail. We felt able to ask any questions and found all the team knowledgeable and courteous. We must especially thank them for graciously and effectively dealing with a leak due to previous dodgy pipe work. This was an unexpected extra demand on his time and patience which he and the team handled well. The office staff also kept us well informed and were polite on every occasion. We are very satisfied with the experience and would gladly use this company again.
Martin in Oxfordshire
Posted on 13/12/2021
, work completed 13/10/2021
Recommended
Excellent service and value
Boiler service was undertaken on time and as expected and gas safety certificate sent to me on the same day. Very friendly staff, both engineers and administration staff, and was kept informed before and on the day of the work. Also excellent value and quality of work and service.
Customer in Oxfordshire
Posted on 10/01/2022
, work completed 07/01/2022
Recommended
Excellent service, timely & efficient
Leigh came and fixed a long standing problem with my boiler, I only wish I'd found Oxyplumb earlier and saved myself a lot of time, money and problems. He was thorough, efficient, honest and did an excellent job. Would highly recommend.
Customer in Oxfordshire
Posted on 17/03/2022
, work completed 16/03/2022
Recommended
A Modern Boiler Installation
Leigh & his crew made a very neat installation of a Combi Boiler, replacing an old central heating boiler & hot water system. The job was completed on time & the site left clean & tidy. Now we are warm & cosy, with hot water on demand. The space in our airing cupboard has doubled now that the old hot water cylinder has been removed. We recommend Oxyplumb without reservation.
Customer in Oxfordshire
Posted on 05/12/2022
, work completed 02/12/2022
Recommended
Boiler Service
Excellent job, txtd when arriving. Office Manager was very helpful. Have recommended to friends and they have been very pleased with their boiler being serviced.
Customer in Oxfordshire
Posted on 12/12/2022
, work completed 09/12/2022
Recommended
FANTASTIC SERVICE AGAIN.
This time we had the pleasure of Kevin doing several different jobs in the house, ceramic cartridges on basin taps, fitting a new plug hole and drain to a bath, replacing the control unit on a shower and researching a possible leak in another bath. Kevin did all the jobs thoroughly and tidily. He even pointed out some of my DIY errors. Lisa in the office kept us up to date on our pre booked appointment and let us know when Kevin's van broke down and what it meant to carrying out the work. A cracking firm.
Customer in Oxfordshire
Posted on 11/08/2022
, work completed 08/08/2022
Recommended
Brilliant
Had my boiler put in three years ago after looking at different companies. Glad to say I chose the best. Always notify me when the boiler needs its yearly check. Have the same person every time who knows the boiler and what it might need in the future. Always on time, cheerful even if it’s raining ( my boiler is outside ) will help with any other problems I might have. To sum up good service reasonable rates. Would recommend them to anyone.
Customer in Oxfordshire
Posted on 19/09/2023
, work completed 18/09/2023
Recommended
Very professional team
Had our gas boiler serviced recently and firstly a very great job done . The engineer came on time and very polite , has shown professionalism. Definitely would use again their services and as well recommend Oxyplumb . Thank you
Customer in Oxfordshire
Posted on 27/06/2023
, work completed 26/06/2023
Recommended
Excellent service
Excellent service, from first contact via the Worcester website through to the final clean up. The engineer, Roberto, was very punctual and polite. And gave a great briefing on the new system. What more can you ask for. Chose them from the excellent reviews they have and am more than happy to do the same.
Customer in Oxfordshire
Posted on 23/03/2021
, work completed 19/03/2021
Recommended
There when you need them
I would highly recommend using Oxyplumb. We have used them for a couple of years and the thing I like about them is their clear communication, they respond promptly to enquiries and do their best to be there for you as soon as possible and follow up by email afterwards. Having a team rather than being a one-man band helps with their early availability and we have been put at ease and been impressed with all four or five of the engineers who have helped us. We have used them for boiler services and central heating issues. Also for plumbing in a dishwasher. If a part can be fixed rather than replaced they will do that to save you money and they get the job done promptly rather than dragging things out to be able to charge for more time.
Customer in Oxfordshire
Posted on 15/03/2021
, work completed 12/03/2021
Recommended
My daughter wanted a new Worcester boiler urgently has hers was leaking badly and had gone past repairing,
Oxyplumb came to the rescue and gave her a very competitive quote and even brought the insulation date forward as she was worried it may be dangerous. Roberto installed today and was very happy with the work carried out, and the help of Lisa in the office Communicating with her. very professional company would recommend them
Customer in Oxfordshire
Posted on 25/08/2021
, work completed 09/08/2021
Recommended
Really great work and really clean and tidy
I am not one for leaving reviews but was so impressed with the professionalism and service from Roberto of Oxyplumb, installing a new Combi-boiler and removing all the redundant pipework and tanks from our old system. The professionalism stood out, not just in terms of the installation, but other things like tidying away tools, cleaning up, and being on time. A first class experience from Oxy-plumb all the way through from their initial visit and advice, to completion of the work. Highly recommend.
Customer in Gloucestershire
Posted on 05/09/2021
, work completed 03/09/2021
Recommended
Highly recommended!
Our boiler broke down just before my elderly aunt was coming to visit which wasn't ideal! Oxyplumb were amazing and fitted us in to check out the problem, even though they were really busy. Leigh diagnosed the problem and came back to fit the part the day she was arriving. He was really brilliant and the office staff were very helpful too. We highly recommend Oxyplumb in every way.
Customer in Oxfordshire
Posted on 28/09/2021
, work completed 24/09/2021
Recommended
Excellent and very efficient service
Leigh, Oxyplumb’s CEO attended this morning and almost straight away located the fault with my boiler. I was most impressed with Leigh’s prompt attention and his expert knowledge which obviously enabled him to ascertain the fault so quickly. May I also commend the office staff for their efficiency. We will certainly be using Oxyplumb again in the future. Thank you so much.
Alexandra in Gloucestershire
Posted on 06/10/2021
, work completed 06/10/2021
Recommended
Very, very good.
We called Oxyplumb to service a fifteen year old oil fired boiler that hadn't been serviced for three years (missed due to Covid etc.). A very nice young man named Matt turned up slightly early but had the sense to let me know he was slightly ahead of schedule. Matt was very polite, knowledgeable and above all else wonderfully tidy. The job was carried out perfectly and Matt noticed a couple of missing flue brackets that he also replaced. Very impressed and have asked to be put on an annual reminder for future services.
Malcolm in Oxfordshire
Posted on 16/06/2022
, work completed 13/06/2022
Recommended
Plumbing works
An appointment was made quickly, and work was completed efficiently and professionally. Care was taken over the repairs. Thank you.
Customer in Gloucestershire
Posted on 14/02/2023
, work completed 13/02/2023
Recommended
Oxyplumb New Boiler installation
Great service from Oxyplumb. 1st time we’ve used them. From initial contact with Lisa, competitive quote from leigh to completion of boiler installation by Roberto and Josh I would highly recommend this company. I found them to be super professional knowledgeable team. Excellent all round service.
Customer in Oxfordshire
Posted on 22/12/2023
(Reviewer did not use service)
Recommended
Really good work
Very friendly and personable gas engineers explained what was being done while fitting a new boiler and filter.
Customer in Oxfordshire
Posted on 29/10/2023
, work completed 27/10/2023
Recommended
New boiler installation
we were recommended Oxyplumb by a neighbour. We had a quote for a new boiler and radiator valves, which arrived promptly and was a very competitive price. We accepted this and the work was scheduled to be done quickly. We had very good communication from Lisa in the office and the boiler was fitted by Matt and Kevin in the 4 days as promised. The lads were very conscientious, keeping the upheaval to a minimum. The work was carried out professionally, on budget, with the added advantage of 2 year interest free credit. We wouldn't hesitate to recommend this company and are delighted with the work done
Customer in Oxfordshire
Posted on 15/04/2024
, work completed 05/04/2024
Recommended
Excellent work
This is the second time we have used Oxyplumb and have been impressed again how good they are. Lisa provided a quote very quickly and was able to schedule two visits exactly when we needed them. Craig was very helpful and did an excellent tidy job. Would thoroughly recommend.
Customer in Oxfordshire
Posted on 24/04/2024
, work completed 23/04/2024
Recommended
Excellent Service for a Boiler Breakdown
On a Thursday morning we were faced with no heating or hot water due to the breakdown of a four-year old gas boiler, in an area to which we had recently moved. Messages left for three local Trusted Traders remained unanswered as the end of the working day approached. I then called Oxyplumb. Their response was immediate and could not have been more helpful. Lisa in the office advised us first to confirm that it was definitely not still registered for free repair under the manufacturer's own warranty breakdown service, then rescheduled her engineers to get us a visit at 0800 the next morning, and a second visit with an ordered part by 2pm in the afternoon. Despite it being a difficult electrical fault to diagnose, it was fixed within 24 hours of the first call, saving us a very cold and uncomfortable weekend. This was excellent service and at a very reasonable charge. We'll contact Oxyplumb first in future!
Customer in Greater Manchester
Posted on 04/03/2024
, work completed 01/03/2024
Recommended
professional service
I had an urgent issue with my gas boiler – it was making weird noises, something like an explosion, so I reached out to Oxyplumb for help. This is the second time I used their services. Both engineers, Rob and Josh, arrived in the morning, and after a few minutes, they found the issue: a blocked condense trap, which affected the combustion. I also asked them to look at the boiler flue, as it was not positioned correctly, which they fixed during the same visit. Very quick, efficient, and professional. I need to also mention Lisa, who manages communication like a pro. If you're looking for experts, I recommend them.
Customer in Oxfordshire
Posted on 20/02/2024
, work completed 19/02/2024
Recommended
Did what it says on the tin!
We needed a full boiler replacement together with fittings to meet current regulations. Visit to give quote was done quickly with work being done soon after. Fitters were clean and tidy and cleaned up well. Turned up on time. Also they took on board that we needed various doors shut to keep cat in. Very satisfied.
Customer in Oxfordshire
Posted on 17/08/2024
, work completed 19/07/2024
Recommended
Boiler replacement
We have recently had our boiler replaced. Roberto who fitted our new boiler was courteous, very knowledgeable, leaving us with an excellent job. He was always on time, worked in a tidy fashion and was very friendly. We would also like to mention we had great service from Leigh who quoted for the job and Lisa in the office who always kept us informed. We are extremely pleased with the work and would recommend Oxyplumb.
Customer in Oxfordshire
Posted on 12/07/2024
, work completed 12/07/2024
Recommended
Excellent
I had an urgent problem, I phoned and instantly had Lisa trying to help, the engineer turned up 15 mins later I could not believe the service . All the work was carried by excellent engineers who were fast and clean
Customer in Oxfordshire
Posted on 29/06/2024
, work completed 28/06/2024
Recommended