Endorsed by Which?

Oxyplumb Boiler Services

4.9

255 Reviews

Opening Hours
Today - 08:00–16:30
  • Monday 08:00–16:30
  • Tuesday 08:00–16:30
  • Wednesday 08:00–16:30
  • Thursday 08:00–16:30
  • Friday 08:00–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jan 2020

About

Welcome to Oxyplumb – Experts in Domestic, Commercial, and Industrial Heating and Cooling

At Oxyplumb Domestic & Commercial Services, we are a professional team dedicated to providing exceptional service with a personal touch. We offer AWARD-WINNING, market-leading Gas, Oil, and LPG heating solutions for domestic, commercial, and industrial clients.

Our certified Gas Safe, OFTEC registered, and F-Gas engineers are experienced in delivering comprehensive heating and cooling services, including:

• Gas, Oil & LPG Boiler Installation & Replacement across all sectors
• Air Conditioning Solutions for homes, offices, and industrial spaces
• Air Source and Ground Source Heat Pumps for sustainable energy
• Heating Upgrades including underfloor heating
• Service & Repair to keep systems running efficiently
• General Plumbing and Full Bathroom Refurbishments

We provide tailored solutions to meet the specific needs of every property type, ensuring comfort and efficiency.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
    • Immersion Heaters
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Swimming Pools & Hot Tubs

  • Air conditioning contractors

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom suppliers
    • Bathroom tiling
    • Electric Showers
  • More Services

    • hvac
    • refrigeration engineer

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
255 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Careful ,thoughtful, professional and went the extra mile
Customer Service
Quality
Value
From the very first visit to assess our needs before offering a quotation we were impressed by the straightforwardness and attentiveness to our questions and concerns. The work was done very neatly and cleanly with attention to detail. We felt able to ask any questions and found all the team knowledgeable and courteous. We must especially thank them for graciously and effectively dealing with a leak due to previous dodgy pipe work. This was an unexpected extra demand on his time and patience which he and the team handled well. The office staff also kept us well informed and were polite on every occasion. We are very satisfied with the experience and would gladly use this company again.
Martin in Oxfordshire Posted on 13/12/2021 , work completed 13/10/2021
The trader replied (on 14/12/2021)
Thank you so much for this excellent review Martin and taking the time to write so much detail. Thank you for choosing Oxyplumb to work with and we look forward to working with you again in the future.
Excellent service and value
Customer Service
Quality
Value
Boiler service was undertaken on time and as expected and gas safety certificate sent to me on the same day. Very friendly staff, both engineers and administration staff, and was kept informed before and on the day of the work. Also excellent value and quality of work and service.
Customer in Oxfordshire Posted on 10/01/2022 , work completed 07/01/2022
Excellent service, timely & efficient
Customer Service
Quality
Value
Leigh came and fixed a long standing problem with my boiler, I only wish I'd found Oxyplumb earlier and saved myself a lot of time, money and problems. He was thorough, efficient, honest and did an excellent job. Would highly recommend.
Customer in Oxfordshire Posted on 17/03/2022 , work completed 16/03/2022
The trader replied (on 04/05/2022)
Thank you so much for this excellent review. We really appreciate your feedback.
A Modern Boiler Installation
Customer Service
Quality
Value
Leigh & his crew made a very neat installation of a Combi Boiler, replacing an old central heating boiler & hot water system. The job was completed on time & the site left clean & tidy. Now we are warm & cosy, with hot water on demand. The space in our airing cupboard has doubled now that the old hot water cylinder has been removed. We recommend Oxyplumb without reservation.
Customer in Oxfordshire Posted on 05/12/2022 , work completed 02/12/2022
The trader replied (on 06/12/2022)
Thank you so much for this excellent review, we really appreciate your feedback and we are so pleased you are very happy with the work that was completed by our Oxyplumb team. Enjoy the warmth and we look forward to working with you again.
Boiler Service
Customer Service
Quality
Value
Excellent job, txtd when arriving. Office Manager was very helpful. Have recommended to friends and they have been very pleased with their boiler being serviced.
Customer in Oxfordshire Posted on 12/12/2022 , work completed 09/12/2022
The trader replied (on 14/12/2022)
Thank you so much for this excellent review, we are so pleased you enjoyed working with our Oxyplumb team and look forward to working with you again.
FANTASTIC SERVICE AGAIN.
Customer Service
Quality
Value
This time we had the pleasure of Kevin doing several different jobs in the house, ceramic cartridges on basin taps, fitting a new plug hole and drain to a bath, replacing the control unit on a shower and researching a possible leak in another bath. Kevin did all the jobs thoroughly and tidily. He even pointed out some of my DIY errors. Lisa in the office kept us up to date on our pre booked appointment and let us know when Kevin's van broke down and what it meant to carrying out the work. A cracking firm.
Customer in Oxfordshire Posted on 11/08/2022 , work completed 08/08/2022
The trader replied (on 12/08/2022)
Thank you so much for this amazing review. It is great working with you and any time you need us, get in touch. We are always happy to help.
Brilliant
Customer Service
Quality
Value
Had my boiler put in three years ago after looking at different companies. Glad to say I chose the best. Always notify me when the boiler needs its yearly check. Have the same person every time who knows the boiler and what it might need in the future. Always on time, cheerful even if it’s raining ( my boiler is outside ) will help with any other problems I might have. To sum up good service reasonable rates. Would recommend them to anyone.
Customer in Oxfordshire Posted on 19/09/2023 , work completed 18/09/2023
The trader replied (on 21/09/2023)
Thank you for this excellent review, we really appreciate your feedback and it is so nice to hear that you enjoy having the same engineer to service the boiler and enjoy how we work at Oxyplumb. We look forward to seeing you next time you need us or when the next service is due. Thank you again, your feedback is so important to us.
Very professional team
Customer Service
Quality
Value
Had our gas boiler serviced recently and firstly a very great job done . The engineer came on time and very polite , has shown professionalism. Definitely would use again their services and as well recommend Oxyplumb . Thank you
Customer in Oxfordshire Posted on 27/06/2023 , work completed 26/06/2023
The trader replied (on 30/06/2023)
Thank you so much for your review, we really appreciate all our customer's reviews and it is really important to hear that you are pleased with the work we have completed for you and we look forward to working with you again.
Excellent service
Customer Service
Quality
Value
Excellent service, from first contact via the Worcester website through to the final clean up. The engineer, Roberto, was very punctual and polite. And gave a great briefing on the new system. What more can you ask for. Chose them from the excellent reviews they have and am more than happy to do the same.
Customer in Oxfordshire Posted on 23/03/2021 , work completed 19/03/2021
There when you need them
Customer Service
Quality
Value
I would highly recommend using Oxyplumb. We have used them for a couple of years and the thing I like about them is their clear communication, they respond promptly to enquiries and do their best to be there for you as soon as possible and follow up by email afterwards. Having a team rather than being a one-man band helps with their early availability and we have been put at ease and been impressed with all four or five of the engineers who have helped us. We have used them for boiler services and central heating issues. Also for plumbing in a dishwasher. If a part can be fixed rather than replaced they will do that to save you money and they get the job done promptly rather than dragging things out to be able to charge for more time.
Customer in Oxfordshire Posted on 15/03/2021 , work completed 12/03/2021
My daughter wanted a new Worcester boiler urgently has hers was leaking badly and had gone past repairing,
Customer Service
Quality
Value
Oxyplumb came to the rescue and gave her a very competitive quote and even brought the insulation date forward as she was worried it may be dangerous. Roberto installed today and was very happy with the work carried out, and the help of Lisa in the office Communicating with her. very professional company would recommend them
Customer in Oxfordshire Posted on 25/08/2021 , work completed 09/08/2021
The trader replied (on 27/08/2021)
Thank you so much for this excellent review. We are so pleased your daughter is happy with the install that Roberto completed. We have enjoyed working with you and look forward to working with you in the future.
Really great work and really clean and tidy
Customer Service
Quality
Value
I am not one for leaving reviews but was so impressed with the professionalism and service from Roberto of Oxyplumb, installing a new Combi-boiler and removing all the redundant pipework and tanks from our old system. The professionalism stood out, not just in terms of the installation, but other things like tidying away tools, cleaning up, and being on time. A first class experience from Oxy-plumb all the way through from their initial visit and advice, to completion of the work. Highly recommend.
Customer in Gloucestershire Posted on 05/09/2021 , work completed 03/09/2021
The trader replied (on 06/09/2021)
Thank you so much for taking the time to write this brilliant review for Roberto and the rest of the team at Oxyplumb. We look forward to working with you again in the future and we really appreciate your excellent feedback.
Highly recommended!
Customer Service
Quality
Value
Our boiler broke down just before my elderly aunt was coming to visit which wasn't ideal! Oxyplumb were amazing and fitted us in to check out the problem, even though they were really busy. Leigh diagnosed the problem and came back to fit the part the day she was arriving. He was really brilliant and the office staff were very helpful too. We highly recommend Oxyplumb in every way.
Customer in Oxfordshire Posted on 28/09/2021 , work completed 24/09/2021
The trader replied (on 04/10/2021)
Thank you for this brilliant feedback. We were delighted we could help and we are always here if you need us in the future.
Excellent and very efficient service
Customer Service
Quality
Value
Leigh, Oxyplumb’s CEO attended this morning and almost straight away located the fault with my boiler. I was most impressed with Leigh’s prompt attention and his expert knowledge which obviously enabled him to ascertain the fault so quickly. May I also commend the office staff for their efficiency. We will certainly be using Oxyplumb again in the future. Thank you so much.
Alexandra in Gloucestershire Posted on 06/10/2021 , work completed 06/10/2021
The trader replied (on 08/10/2021)
Hi Alexandra, thank you so much for this excellent review. We were so pleased we could fix the problem so quickly for you. We are always here if you need us in the future.
Very, very good.
Customer Service
Quality
Value
We called Oxyplumb to service a fifteen year old oil fired boiler that hadn't been serviced for three years (missed due to Covid etc.). A very nice young man named Matt turned up slightly early but had the sense to let me know he was slightly ahead of schedule. Matt was very polite, knowledgeable and above all else wonderfully tidy. The job was carried out perfectly and Matt noticed a couple of missing flue brackets that he also replaced. Very impressed and have asked to be put on an annual reminder for future services.
Malcolm in Oxfordshire Posted on 16/06/2022 , work completed 13/06/2022
The trader replied (on 22/06/2022)
Hi Malcolm, thank you so much for this review. We really do appreciate your feedback and we are pleased you enjoyed working with our Oxyplumb team. We look forward to working with you again.
Plumbing works
Customer Service
Quality
Value
An appointment was made quickly, and work was completed efficiently and professionally. Care was taken over the repairs. Thank you.
Customer in Gloucestershire Posted on 14/02/2023 , work completed 13/02/2023
The trader replied (on 15/02/2023)
Thank you so much for this lovely review. We are pleased that you are happy with the work that was completed and we all do our best for our customers. We look forward to working with you again in the future.
Oxyplumb New Boiler installation
Great service from Oxyplumb. 1st time we’ve used them. From initial contact with Lisa, competitive quote from leigh to completion of boiler installation by Roberto and Josh I would highly recommend this company. I found them to be super professional knowledgeable team. Excellent all round service.
Customer in Oxfordshire Posted on 22/12/2023 (Reviewer did not use service)
The trader replied (on 02/01/2024)
Thank you so much for this excellent review, we really appreciate your feedback and we look forward to working with you again this year.
Really good work
Customer Service
Quality
Value
Very friendly and personable gas engineers explained what was being done while fitting a new boiler and filter.
Customer in Oxfordshire Posted on 29/10/2023 , work completed 27/10/2023
The trader replied (on 31/10/2023)
Thank you for this excellent review, we are so pleased to hear that you are happy with the work that was completed. We really appreciate your feedback and look forward to working with you again when you need us.
New boiler installation
Customer Service
Quality
Value
we were recommended Oxyplumb by a neighbour. We had a quote for a new boiler and radiator valves, which arrived promptly and was a very competitive price. We accepted this and the work was scheduled to be done quickly. We had very good communication from Lisa in the office and the boiler was fitted by Matt and Kevin in the 4 days as promised. The lads were very conscientious, keeping the upheaval to a minimum. The work was carried out professionally, on budget, with the added advantage of 2 year interest free credit. We wouldn't hesitate to recommend this company and are delighted with the work done
Customer in Oxfordshire Posted on 15/04/2024 , work completed 05/04/2024
The trader replied (on 17/04/2024)
Thank you so much for this excellent review, we really appreciate this brilliant feedback and it is great to hear you enjoyed working with our team from start to finish, including making the most of the interest free credit. We all look forward to working with you again.
Excellent work
Customer Service
Quality
Value
This is the second time we have used Oxyplumb and have been impressed again how good they are. Lisa provided a quote very quickly and was able to schedule two visits exactly when we needed them. Craig was very helpful and did an excellent tidy job. Would thoroughly recommend.
Customer in Oxfordshire Posted on 24/04/2024 , work completed 23/04/2024
The trader replied (on 26/04/2024)
Thank you so much for this excellent review. It is brilliant to hear that you enjoyed working with our Oxyplumb team for the 2nd time. All feedback is greatly received and we look forward to working with you again.
Excellent Service for a Boiler Breakdown
Customer Service
Quality
Value
On a Thursday morning we were faced with no heating or hot water due to the breakdown of a four-year old gas boiler, in an area to which we had recently moved. Messages left for three local Trusted Traders remained unanswered as the end of the working day approached. I then called Oxyplumb. Their response was immediate and could not have been more helpful. Lisa in the office advised us first to confirm that it was definitely not still registered for free repair under the manufacturer's own warranty breakdown service, then rescheduled her engineers to get us a visit at 0800 the next morning, and a second visit with an ordered part by 2pm in the afternoon. Despite it being a difficult electrical fault to diagnose, it was fixed within 24 hours of the first call, saving us a very cold and uncomfortable weekend. This was excellent service and at a very reasonable charge. We'll contact Oxyplumb first in future!
Customer in Greater Manchester Posted on 04/03/2024 , work completed 01/03/2024
The trader replied (on 03/04/2024)
Thank you so much for this excellent review and we were so pleased to be able to help you. We do our best to help as quickly as possible depending on the problem so your feedback is really appreciated. We look forward to working with you again when you need us.
professional service
Customer Service
Quality
Value
I had an urgent issue with my gas boiler – it was making weird noises, something like an explosion, so I reached out to Oxyplumb for help. This is the second time I used their services. Both engineers, Rob and Josh, arrived in the morning, and after a few minutes, they found the issue: a blocked condense trap, which affected the combustion. I also asked them to look at the boiler flue, as it was not positioned correctly, which they fixed during the same visit. Very quick, efficient, and professional. I need to also mention Lisa, who manages communication like a pro. If you're looking for experts, I recommend them.
Customer in Oxfordshire Posted on 20/02/2024 , work completed 19/02/2024
The trader replied (on 21/02/2024)
Thank you for this excellent review, we are so pleased you were happy that we attended so quickly and the issue was fixed. We all look forward to working with you again when you need us.
Did what it says on the tin!
Customer Service
Quality
Value
We needed a full boiler replacement together with fittings to meet current regulations. Visit to give quote was done quickly with work being done soon after. Fitters were clean and tidy and cleaned up well. Turned up on time. Also they took on board that we needed various doors shut to keep cat in. Very satisfied.
Customer in Oxfordshire Posted on 17/08/2024 , work completed 19/07/2024
The trader replied (on 23/08/2024)
Thank you so much for this excellent review, we are so pleased to hear your great feedback and that the engineers looked after the cat.
Boiler replacement
Customer Service
Quality
Value
We have recently had our boiler replaced. Roberto who fitted our new boiler was courteous, very knowledgeable, leaving us with an excellent job. He was always on time, worked in a tidy fashion and was very friendly. We would also like to mention we had great service from Leigh who quoted for the job and Lisa in the office who always kept us informed. We are extremely pleased with the work and would recommend Oxyplumb.
Customer in Oxfordshire Posted on 12/07/2024 , work completed 12/07/2024
The trader replied (on 16/07/2024)
Thank you so much for the excellent review. It is fantastic that you have enjoyed working with our Oxyplumb team, from Leigh quoting, to the office arranging the work, ordering stock and finally, the install. Your feedback is so important to us so thank you again and we look forward to working with you again when you need us.
Excellent
Customer Service
Quality
Value
I had an urgent problem, I phoned and instantly had Lisa trying to help, the engineer turned up 15 mins later I could not believe the service . All the work was carried by excellent engineers who were fast and clean
Customer in Oxfordshire Posted on 29/06/2024 , work completed 28/06/2024
The trader replied (on 03/07/2024)
Thank you for this excellent review. Your feedback is so important to us and we are delighted that you are happy with the work that was completed for you. Our Oxyplumb team care about all our customers and will do what we can to help on every occasion if possible. We look forward to working with you again.