Endorsed by Which?

Oxyplumb Boiler Services

4.9

251 Reviews

Opening Hours
Today -
  • Monday 08:00–16:30
  • Tuesday 08:00–16:30
  • Wednesday 08:00–16:30
  • Thursday 08:00–16:30
  • Friday 08:00–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jan 2020

About

Welcome to Oxyplumb – Experts in Domestic, Commercial, and Industrial Heating and Cooling

At Oxyplumb Domestic & Commercial Services, we are a professional team dedicated to providing exceptional service with a personal touch. We offer AWARD-WINNING, market-leading Gas, Oil, and LPG heating solutions for domestic, commercial, and industrial clients.

Our certified Gas Safe, OFTEC registered, and F-Gas engineers are experienced in delivering comprehensive heating and cooling services, including:

• Gas, Oil & LPG Boiler Installation & Replacement across all sectors
• Air Conditioning Solutions for homes, offices, and industrial spaces
• Air Source and Ground Source Heat Pumps for sustainable energy
• Heating Upgrades including underfloor heating
• Service & Repair to keep systems running efficiently
• General Plumbing and Full Bathroom Refurbishments

We provide tailored solutions to meet the specific needs of every property type, ensuring comfort and efficiency.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
    • Immersion Heaters
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Swimming Pools & Hot Tubs

  • Air conditioning contractors

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom suppliers
    • Bathroom tiling
    • Electric Showers
  • More Services

    • hvac
    • refrigeration engineer

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
251 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Boiler Service
Customer Service
Quality
Value
Excellent job, txtd when arriving. Office Manager was very helpful. Have recommended to friends and they have been very pleased with their boiler being serviced.
Customer in Oxfordshire Posted on 12/12/2022 , work completed 09/12/2022
The trader replied (on 14/12/2022)
Thank you so much for this excellent review, we are so pleased you enjoyed working with our Oxyplumb team and look forward to working with you again.
Thoroughly recommended
Customer Service
Quality
Value
Thoroughly professional service from the very first telephone call until the completion of the work. Highly recommend Oxyplumb for all your heating requirements.
Customer in Oxfordshire Posted on 08/12/2022 , work completed 05/12/2022
A Modern Boiler Installation
Customer Service
Quality
Value
Leigh & his crew made a very neat installation of a Combi Boiler, replacing an old central heating boiler & hot water system. The job was completed on time & the site left clean & tidy. Now we are warm & cosy, with hot water on demand. The space in our airing cupboard has doubled now that the old hot water cylinder has been removed. We recommend Oxyplumb without reservation.
Customer in Oxfordshire Posted on 05/12/2022 , work completed 02/12/2022
The trader replied (on 06/12/2022)
Thank you so much for this excellent review, we really appreciate your feedback and we are so pleased you are very happy with the work that was completed by our Oxyplumb team. Enjoy the warmth and we look forward to working with you again.
Very professional
Customer Service
Quality
Value
Oxyplumb have always been reliable and efficient! They always keep me informed of appointments by email/texts and their work is of a very professional standard. The cost of having the annual boiler service at £96 seems a bit steep to me for 45 minutes work, but it is peace of mind to know that the boiler is safe and efficient.
Customer in Oxfordshire Posted on 01/12/2022 , work completed 30/11/2022
The trader replied (on 05/12/2022)
Thank you for this excellent review, we appreciate your feedback and look forward to working with you again.
Boiler Service
Customer Service
Quality
Value
Excellent customer service over e-mail and the phone. The professional engineer that completed the job and discussed the optimisation of the boiler water temperature to try to save on the fuel bills, More than happy to recommend this company.
Customer in Oxfordshire Posted on 24/11/2022 , work completed 23/11/2022
The trader replied (on 05/12/2022)
Thank you so much for this excellent review. We really appreciate your feedback and look forward to working with you again.
Fantastic service
Customer Service
Quality
Value
Our boiler was unresponsive following a power cut, so I gave Oxyplumb a call. They went to so much effort to fit a visit in promptly despite them being extremely busy. Rob came out and identified that the control panel was dead and needed replacing. He bypassed the control panel so we could have heating and hot water whilst a replacement panel was ordered. We received a quote for the new part the same day from Lisa in the office. As soon as I approved, she booked the return visit as soon as possible. Leigh came and fitted the new panel quickly and efficiently. I love the service from this company. They keep you up to date and send you a brief message to say that they are on their way. I can’t recommend Oxyplumb enough, their service is second to none.
Customer in Oxfordshire Posted on 16/11/2022 , work completed 15/11/2022
The trader replied (on 18/11/2022)
Thank you so much for this excellent review. We will always try our best to help everyone as quickly as we can especially in situations like yours. We are so pleased that you are happy with our service and the work we did for you. We will look forward to working with you again.
Oxyplumb Air conditioning Installation
Customer Service
Quality
Value
Oxyplumb installed our Air conditioning units to a high-quality standard at a relatively reasonable price. They also quoted for a complete package ie electricians included, whilst other companies that quoted would not include electrical work. The office manager was always available on the phone when contacted with any queries. Oxyplumb engineers were courteous and helpful at all times and worked through awful weather conditions. All the controls were explained to us after the commissioning was completed, so overall we were very happy with the installation.
Customer in Gloucestershire Posted on 10/11/2022 , work completed 09/11/2022
The trader replied (on 14/11/2022)
Thank you so much for this excellent review. We want to ensure all jobs are completed to the highest standard and as smooth as possible for you. We are so pleased you enjoyed working with our Oxyplumb team and look forward to working with you again.
If Only
Customer Service
Quality
Value
System breakdown at the worst possible time (as usual). Previous plumber failed to respond to several calls (was it something I said)? Contacted Oxyplumb who fitted us in quickly, replaced the motorised valve, reset the system and provided us with useful information on continued use. Lisa in the office kept in contact whilst Lee attended the appointment spot on time both providing a friendly and efficient service at reasonable cost. If only all businesses were run like this all our lives would be so much less problematic.
Customer in Oxfordshire Posted on 03/11/2022 , work completed 05/10/2022
The trader replied (on 04/11/2022)
Thank you so much for this excellent review. We really appreciate it and we are always happy to help our customers and resolve any problems as soon as we can. We are always here if you need us.
Excellent as always
Customer Service
Quality
Value
Oxyplumb completed a routine boiler service and gas safety certification with their usual high level of efficiency. Lisa organised everything perfectly and provided all of the necessary documentation to all parties. Oxyplumb are always extremely reliable and professional.
Customer in Oxfordshire Posted on 18/10/2022 , work completed 14/10/2022
The trader replied (on 25/10/2022)
Thank you for this lovely feedback, we are always pleased to hear your experience working with our Oxyplumb team. Thanks again and see you next year for the next service or whenever you need us. We are always happy to help.
Replacement boiler
Customer Service
Quality
Value
After a phone call to the office, Lee came to look at our 25 year old unreliable boiler. A replacement plan was agreed and an acceptable quote quickly followed. A date was agreed for he work to start. Spot on time Matt and Kevin arrived to start the replacement. A slight hic up occurred when the boiler supplier delved the wrong boiler. Soon sorted by Matt and Kevin although it did cause a delay to the work. However all praise to Matt and Kevin they finished on the installation on time. Leaving the installation area clean and tidy. Thankyou for a good service.
Customer in Oxfordshire Posted on 13/10/2022 , work completed 12/10/2022
The trader replied (on 14/10/2022)
Thank you so much for this excellent review. Sometimes deliveries can be wrong but the engineers will always do what they can to ensure this is sorted out and the install stays on track for completion. We are pleased you enjoyed working with our Oxyplumb team and look forward to working with you again.
Reliable,friendly,highly competent a pleasure to have the whole workforce in the house at the same time
Customer Service
Quality
Value
From the initial phone call to Lisa enquiring about a new boiler and the site visit by Lee, it all ran like clockwork. The quotation was received within 4 days and once accepted everything was on time and the workforce helpful and tidy in all work. I am very pleased to have found Oxyplumb and will certainly be using them for any future work and recommend them to others.
Customer in Oxfordshire Posted on 24/09/2022 , work completed 23/09/2022
The trader replied (on 27/09/2022)
Thank you for this excellent review. We are so pleased you enjoyed working with our Oxyplumb team. We look forward to working with you again and thank you again, your feedback is really important to us.
New boiler installation
Customer Service
Quality
Value
I used Oxyplumb to install a new boiler following the break down of our existing unit. From start to finish they were excellent in all regards. Lisa, the office manager, is friendly and efficient and kept me updated at all times and Mathew and Josh who did the install were great too. The work was completed in the time frame agreed and to a high standard. Thank you.
Customer in Oxfordshire Posted on 05/09/2022 , work completed 02/09/2022
The trader replied (on 06/09/2022)
Thank you for this excellent review. We are so pleased you are happy with your install and working with our Oxyplumb team. We look forward to working with you again soon.
Speedy Boiler Service
Customer Service
Quality
Value
Having recently moved to our house we were keen to have our boiler serviced, as it had not been used for over 12 months. Rob arrived on time and the service was soon completed. As the heating was a new type to us we had several questions which Rob answered, explaining it's peculiarities. Another good job done by Oxyplumb.
Customer in Oxfordshire Posted on 03/09/2022 , work completed 02/09/2022
The trader replied (on 06/09/2022)
Thank you so much for this review. We are really pleased you were happy with the work Roberto completed and offering advise at the same time. All our customers are very important to us so thank you again.
Oxyplumb Witney
Customer Service
Quality
Value
Oxyplumb carried out a straightforward boiler service - the second that they have done for me. I found both services to be done in a most satisfactory manner and my boiler is working well. I find Oxyplumb to be a very good company to deal with - appointments easy to arrange and kept. Service engineer was very pleasant. Overall I am most satisfied with Oxyplumb and will definitely be using them again.
Customer in Oxfordshire Posted on 22/08/2022 , work completed 10/08/2022
The trader replied (on 06/09/2022)
Thank you so much for taking the time to write this review. We really appreciate all feedback and we look forward to working with you again.
Always good service
Customer Service
Quality
Value
An annual boiler service by Matt who was very pleasant and helpful. He went out of his way to provide advice.
Customer in Oxfordshire Posted on 12/08/2022 , work completed 11/08/2022
The trader replied (on 15/08/2022)
Thank you so much for this great review. We really appreciate your feedback.
FANTASTIC SERVICE AGAIN.
Customer Service
Quality
Value
This time we had the pleasure of Kevin doing several different jobs in the house, ceramic cartridges on basin taps, fitting a new plug hole and drain to a bath, replacing the control unit on a shower and researching a possible leak in another bath. Kevin did all the jobs thoroughly and tidily. He even pointed out some of my DIY errors. Lisa in the office kept us up to date on our pre booked appointment and let us know when Kevin's van broke down and what it meant to carrying out the work. A cracking firm.
Customer in Oxfordshire Posted on 11/08/2022 , work completed 08/08/2022
The trader replied (on 12/08/2022)
Thank you so much for this amazing review. It is great working with you and any time you need us, get in touch. We are always happy to help.
New boiler fitted
Customer Service
Quality
Value
Work carried out in the time stated, to a very good standard. The team of Rob and Josh were very pleasant and professional.
Customer in Oxfordshire Posted on 05/08/2022 , work completed 03/08/2022
The trader replied (on 12/08/2022)
Thank you for this great review. We are pleased you are happy with our service at Oxyplumb.
Toilet repair
Customer Service
Quality
Value
We had a toilet which was leaking when we flushed it. We called Oxyplumb. Their engineer arrived ahead of time expected and saw the problem for himself. He immediately knew what to do and had the job within an hour. He was very friendly and efficient and explained in layman's terms how the leak had developed and how he repaired it.
Trevor in Oxfordshire Posted on 30/07/2022 , work completed 29/07/2022
The trader replied (on 12/08/2022)
Thank you Trevor for this great review. We always enjoy working with you. Call us anytime.
Speedy Boiler Service
Customer Service
Quality
Value
Our boiler's second service completed quickly & cleanly by Roberto. We have had several jobs done by Oxyplumb, all to a high standard. We will use them again for similar work.
Customer in Oxfordshire Posted on 23/07/2022 , work completed 22/07/2022
The trader replied (on 12/08/2022)
Thank you for this great review and we are pleased to hear you are happy with our service. We are always happy to help and look forward to working with you again.
Very, very good.
Customer Service
Quality
Value
We called Oxyplumb to service a fifteen year old oil fired boiler that hadn't been serviced for three years (missed due to Covid etc.). A very nice young man named Matt turned up slightly early but had the sense to let me know he was slightly ahead of schedule. Matt was very polite, knowledgeable and above all else wonderfully tidy. The job was carried out perfectly and Matt noticed a couple of missing flue brackets that he also replaced. Very impressed and have asked to be put on an annual reminder for future services.
Malcolm in Oxfordshire Posted on 16/06/2022 , work completed 13/06/2022
The trader replied (on 22/06/2022)
Hi Malcolm, thank you so much for this review. We really do appreciate your feedback and we are pleased you enjoyed working with our Oxyplumb team. We look forward to working with you again.
Boiler Installation
Customer Service
Quality
Value
Today I had a replacement gas boiler installed - a Worcester-Bosch Greenstar 24Ri (24 kW). The whole process from the initial visit, quotation for work, arrangement of installation date to the installation itself has run smoothly. Lisa at the office was most efficient at keeping in touch to inform me of progress - and to send out the invoices! The two installers, Rob and Josh, were thorough, competent and tidy workers. They even found an alternative way to connect the condensate pipe to the washing machine drainage, obviating the need to drill a hole in a worktop. A much more elegant solution. They were meticulous in commissioning the new boiler and all that that entails. I would heartily recommend this company. If the boiler gives as good a service I shall be delighted.
Philip in Oxfordshire Posted on 13/06/2022 , work completed 13/06/2022
The trader replied (on 15/06/2022)
Thank you for this amazing review. We really appreciate your time and enjoyed working with you. We will be in touch to arrange the service next year and we are here anytime you need us. Thank you again.
New Boiler
Customer Service
Quality
Value
Thank you to the team. The super efficient, friendly fitting team of Rob and Josh, everything done to the schedule, cleaned up at the end of each day and clearly explained the new boiler/thermostat at the end. Also a big thanks to Lisa in the office, great communication and keeping us updated with everything. Happily recommend and would use them again.
Customer in Oxfordshire Posted on 08/06/2022 , work completed 08/06/2022
The trader replied (on 10/06/2022)
Thank you for this excellent review. It is great to hear your feedback and we are so pleased you enjoyed working with our Oxyplumb Team. We look forward to working with you again.
Boiler service and replacement of required parts
Customer Service
Quality
Value
Super helpful office manager with arranging the available dates and times for the engineer to come to us. Text updates when engineer was due to arrive. Engineer Matt was friendly and helpful and gave explanations of all work done and what the issues were. Overall fab service and would fully recommend.
Customer in Oxfordshire Posted on 30/05/2022 , work completed 27/05/2022
The trader replied (on 06/06/2022)
Thank you for this brilliant review. We really appreciate your time and look forward to working with you again.
All good.
Customer Service
Quality
Value
Matt and Josh put in a new boiler, removing old one from kitchen to garage. They were friendly but focused - no time even for a cuppa. Electrical complications in old cottage dealt with swiftly and expertly. Each day my home was left clean and tidy. All time arrangements agreed were honoured. Altogether a very smooth operation, with a little tutorial at the end. Many thanks.
Customer in Oxfordshire Posted on 26/05/2022 , work completed 26/05/2022
The trader replied (on 13/06/2022)
Thank you so much for this excellent review. We look forward to working with you again.
Excellent service
Customer Service
Quality
Value
I used Oxyplumb for my annual gas boiler service. Leigh carried out a thorough and professional job and I was reassured by his knowledge and expertise. I would definitely recommend Oxyplumb.
Customer in Oxfordshire Posted on 20/05/2022 , work completed 22/05/2018
The trader replied (on 15/06/2022)
Thank you for taking the time to complete this review. We really appreciate it.