Oxyplumb Boiler Services

OxyPlumb are accredited by Worcester Bosch. I contacted them when BG were unable to attend, and they were able to fit a Hive central heating controller and thermostat and a boiler service in the same visit. Roberto completed this very proficiently and showed me how to setup the Hive. As a local company they are very convenient. I will be using them to service my Worcester Greenstar from now on.

Leigh of Oxyplumb came out to initially to quote and later that evening as promised an email arrived quoting for the necessary work and that he could install the boiler this coming Sunday. The next morning I phoned Oxyplumb who took an initial deposit from me, and from here on kept me informed for the remainder of the week should anything change before Sunday. I got to my mother's apartment at about 7:45am and as promised Kev arrived bang on 8 o'clock followed shortly by Leigh which meant there would be two people installing the system not just Leigh on his own. From here on both Kev and Leigh worked for the next 7.5 hours pretty much non-stop installing a new pump, filter and boiler unit and by 3 o'clock everything was up and running and mum once again had heating. Summarising I can't praise Leigh, Kev and the Oxyplumb support staff enough for their professionalism and commitment towards keeping promises and their quality of workmanship, they even hoover up after the work is completed … it's also nice to support local tradesmen and their services within the area. Once again thank you Oxyplumb for the work and service you carried out, Oh … and mum's so happy she has heating again.

Carried out at the time and date booked. Matt was efficient and informative with a pleasant demeanour. Lisa was similarly efficient backed by good systems.

We have used Oxyplumb for a year now and found the Office Staff,Amanda and Lisa respond promptly to any queries or concerns. Matt worked hard and efficiently on our latest job and Leigh CEO, has always visited for any follow ups or concerns and dealt with them. The problem we had following our gas boiler service and Magna clean recently was resolved satisfactorily and our confidence in Oxyplumb remains.

After gathering quotes for a new boiler as my old boiler was on its last legs, then checking out the reviews – I decided to go with Oxyplumb’s and couldn’t be happier. From start to finish they’ve been brilliant, friendly office staff and excellent communication And the heating engineers Roberto and Josh did an exceptional job with the boiler install incredibly punctual and they took real pride in their work, the installation was completed to a really high professional standard and actually exceeded my expectation by completing the work ahead of schedule, leaving the property clean and tidy – can’t speak highly enough of them both. Highly recommend Oxyplumb – very competitive quote, friendly staff and great professional heating engineers

We recently bought an older property with a 30+-year-old boiler. We were really happy with the service overall. The work was carried out by Roberto and Josh, both lovely guys who were very polite, considerate and knowledgeable. I was worried about the noise as I work from home and the house is small, but aside from taking the water tank out, it wasn't too bad and I was able to manage a few calls! We only ended up without heating for one evening which was ideal considering its early Autumn. And the engineers made sure we had hot water every evening so we could still have a shower, etc. The whole process took about 2 days and a few hours the 3rd morning, which was great as they said originally it would take 3 days total! They kept the house clean and took away all the old boiler/tank/piping material. I would definitely recommend Oxyplumb in future to anyone looking for a quality service. You get what you pay for and in this case I would say they were worth the money most definitely!

Leigh, Oxyplumb’s CEO attended this morning and almost straight away located the fault with my boiler. I was most impressed with Leigh’s prompt attention and his expert knowledge which obviously enabled him to ascertain the fault so quickly. May I also commend the office staff for their efficiency. We will certainly be using Oxyplumb again in the future. Thank you so much.

Lisa was very helpful and quick to respond to e-mails, got the engineer booked at a convenient date. Engineer Matt was great, did a thorough service and very knowledgeable. Thanks again and would recommend to all.

Roberto, Kevin and Josh were great. Installed a new combi boiler which involved removing a lot of redundant pipework and installing new simpler stuff instead. Much recommended.

Our boiler broke down just before my elderly aunt was coming to visit which wasn't ideal! Oxyplumb were amazing and fitted us in to check out the problem, even though they were really busy. Leigh diagnosed the problem and came back to fit the part the day she was arriving. He was really brilliant and the office staff were very helpful too. We highly recommend Oxyplumb in every way.

New external combi boiler fitted. From first contact for a quotation to completion, it was an excellent customer experience. Every pre-order question answered promptly and with clarity. Installation from start to finish was professional, with excellent communication throughout. Work completed on time at the agreed price

Today Kevin came to our property to install an outside water tap to the front of our property. The new tap was taken off of the back garden tap, through the garage wall, inside the garage and then back out to a front garden exit point. The work was carried out on the day and time given, the work was extremely neat and extra care taken to make the pipe work blend into the background. Kevin consulted with me on all aspects of the job to ensure everything was going where required. He cleaned up in areas where mess had been made and was polite and friendly. The invoice emailed to me was exactly as quoted which was a nice surprise and companies usually try to add on a bit here or there for "extras". I would totally recommend Oxyplumb to family, friends and neighbours and will continue to use them in the future.

I am not one for leaving reviews but was so impressed with the professionalism and service from Roberto of Oxyplumb, installing a new Combi-boiler and removing all the redundant pipework and tanks from our old system. The professionalism stood out, not just in terms of the installation, but other things like tidying away tools, cleaning up, and being on time. A first class experience from Oxy-plumb all the way through from their initial visit and advice, to completion of the work. Highly recommend.

Oxyplumb came to the rescue and gave her a very competitive quote and even brought the insulation date forward as she was worried it may be dangerous. Roberto installed today and was very happy with the work carried out, and the help of Lisa in the office Communicating with her. very professional company would recommend them

Roberto and Kevin did a fantastic job fitting a new boiler for us. It was a tricky piece of work as the flue had to be completely re-routed. We were impressed by their knowledge and the quality of their work but also by their courtesy and helpfulness. Roberto in particular went above and beyond in helping us address a number of unexpected issues. It was a pleasure having both of them in the house: they arrived on time, were scrupulously conscientious in cleaning up, and all their work was to the highest quality. I also found Oxyplumb very efficient in keeping us informed before the work started. Very easy to deal with. We shall certainly ask them to carry out annual service on the boiler and I have no hesitation in recommending the firm to others.

Annual Service of Worcester Bosch Combi boiler Carried out basic service and remedied 2 minor safety issues (at a reasonable extra cost). The service was booked 2 to 3 months ahead so no problems in fixing a date and more importantly Oxyplumb honoured the date, unlike a previous company that I had used in the past The engineer was very polite and a mine of information and a pleasure to have in the house. He explained the safety issue - essentially builders not having properly sealed the extractor duct and gas inlet pipe in the external wall. All in all, I am very satisfied with Oxyplumb and will use them again.

Matt arrived at the appointed time of 0800 and got down to business straight away by removing the old boiler. He worked with the minimum of fuss and had completed the installation of the new boiler by 1530. I was kept informed of progress and he took me through the basic operation of the new boiler at the end of the day. Unfortunately, it was raining heavily at times so this probably made things more uncomfortable for him and led to a bit more mess inside the house than would have been the case on a dry day. Overall we were pleased with the work he did and were impressed by the efficiency of the whole Oxyplumb operation from initial site assessment through to the quotation process and installation. Oxyplumb offered excellent service and were a good value for money.

Roberto did a fantastic job at removing our old boiler, removing all the poor pipework and fitting a brand new boiler in a new position. It is very apparent that Roberto takes great pride in his work and it shows with how neat all the new pipework is. Roberto turned up on time every day. Would highly recommend.

I had a new boiler installed and the work was carried out to the highest standard from the initial assessment to the work itself. The process was explained along the way, and Matt, the engineer worked hard and thoroughly. The company make you feel special to them, definitely recommend.

Matt came to give our boiler its first annual service. He arrived on time & set about his task. He was very friendly and explained what he was doing. He completed the service, leaving the area clean and tidy. I will use Oxyplumb for future services & other plumbing repairs. I appreciated receiving a certificate showing the details of items inspected and measurements made. Very Pleased.

Great job done quickly and professionally. Turned up when they said they would and did what they said they would. Were helpful and considerate. If you need a new boiler consider using these guys.

I'd been let down by my regular plumber so was looking someone to take over. I was impressed by all the positive reviews and can confirm my experience was also very good. A small job (replacing a kitchen tap) and found them to be courteous and professional throughout + reasonable rates. I will now be using them for all my future plumbing needs.

Excellent professional installation of combi-boiler provided by Roberto in extreme heat conditions. The work was competitively priced and carried out to a high standard. Clear instructions on boiler functions were also provided. A follow-up later from Lisa and her team at the office with warranty and service requirements. Such a lovely and friendly team who communicate well with each other.

Roberto arrived on time, did a great job and left the house tidy. What more could you ask for. Thanks to all at Oxyplumb.

Leigh, Matthew & Kevin did a good job, on time with good and knowledgeable communication. Happy to recommend.