Endorsed by Which?

Oxyplumb Boiler Services

4.9

255 Reviews

Opening Hours
Today - 08:00–16:30
  • Monday 08:00–16:30
  • Tuesday 08:00–16:30
  • Wednesday 08:00–16:30
  • Thursday 08:00–16:30
  • Friday 08:00–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jan 2020

About

Welcome to Oxyplumb – Experts in Domestic, Commercial, and Industrial Heating and Cooling

At Oxyplumb Domestic & Commercial Services, we are a professional team dedicated to providing exceptional service with a personal touch. We offer AWARD-WINNING, market-leading Gas, Oil, and LPG heating solutions for domestic, commercial, and industrial clients.

Our certified Gas Safe, OFTEC registered, and F-Gas engineers are experienced in delivering comprehensive heating and cooling services, including:

• Gas, Oil & LPG Boiler Installation & Replacement across all sectors
• Air Conditioning Solutions for homes, offices, and industrial spaces
• Air Source and Ground Source Heat Pumps for sustainable energy
• Heating Upgrades including underfloor heating
• Service & Repair to keep systems running efficiently
• General Plumbing and Full Bathroom Refurbishments

We provide tailored solutions to meet the specific needs of every property type, ensuring comfort and efficiency.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
    • Immersion Heaters
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Swimming Pools & Hot Tubs

  • Air conditioning contractors

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom suppliers
    • Bathroom tiling
    • Electric Showers
  • More Services

    • hvac
    • refrigeration engineer

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
255 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Fantastic work by an efficient team. Excellent communication.
Customer Service
Quality
Value
I contacted Oxyplumb after finding them through Which. We did a total strip out and refurbishment of our house four years ago. The plumbing has been a real disappointment. Oxyplumb came in, identified various problems and we agreed that some major changes were required. There were storage tanks taking up space which were never used, a filter system which wasn't in use and a very expensive pump which has been removed. Our oil bills were also horrendous. The house is warmer, and we are delighted.
Customer in Oxfordshire Posted on 26/01/2021 , work completed 22/01/2021
Highly recommended boiler install
Customer Service
Quality
Value
Back in the time before Christmas, the trusty old Ideal boiler was showing its age. Not really economical to repair so had a Worcester Bosch unit installed by Matt and Kevin. Floorboards needed lifting to install the condensate drain and on being reinstated, you would never know the carpet had been lifted. Matt installed the boiler and the flue proved to be a challenge but nonetheless overcome. Everything tidied up and no mess left at all. Shall certainly use again and recommend. Price was as expected and hoped for and Amanda a pleasure to deal with.
Customer in Oxfordshire Posted on 08/01/2021 , work completed 05/01/2021
Excellent from start to finish
Customer Service
Quality
Value
New external combi boiler fitted. From first contact for a quotation to completion, it was an excellent customer experience. Every pre-order question answered promptly and with clarity. Installation from start to finish was professional, with excellent communication throughout. Work completed on time at the agreed price
Customer in Oxfordshire Posted on 24/09/2021 , work completed 23/09/2021
The trader replied (on 04/10/2021)
Thank you so much for this excellent review and your feedback. We are really pleased you are happy with our team at Oxyplumb and the work completed. We look forward to working with you in the future.
Fitted boiler/plus service
Haven't used this company before so glad we found them they are a great company and would recommend them work carried out was excellent thank you
Customer in Oxfordshire Posted on 09/12/2021 (Reviewer did not use service)
The trader replied (on 10/12/2021)
Thank you very much for this great review. We look forward to working with you again.
Oxyplumb Witney
Customer Service
Quality
Value
Oxyplumb carried out a straightforward boiler service - the second that they have done for me. I found both services to be done in a most satisfactory manner and my boiler is working well. I find Oxyplumb to be a very good company to deal with - appointments easy to arrange and kept. Service engineer was very pleasant. Overall I am most satisfied with Oxyplumb and will definitely be using them again.
Customer in Oxfordshire Posted on 22/08/2022 , work completed 10/08/2022
The trader replied (on 06/09/2022)
Thank you so much for taking the time to write this review. We really appreciate all feedback and we look forward to working with you again.
New boiler installation
Customer Service
Quality
Value
I used Oxyplumb to install a new boiler following the break down of our existing unit. From start to finish they were excellent in all regards. Lisa, the office manager, is friendly and efficient and kept me updated at all times and Mathew and Josh who did the install were great too. The work was completed in the time frame agreed and to a high standard. Thank you.
Customer in Oxfordshire Posted on 05/09/2022 , work completed 02/09/2022
The trader replied (on 06/09/2022)
Thank you for this excellent review. We are so pleased you are happy with your install and working with our Oxyplumb team. We look forward to working with you again soon.
Great Team
Customer Service
Quality
Value
Always in touch and keeping you informed, there when they say they will be, and do the job quick and efficiently, to the quote provided. What more can you ask from a company. Have used them for five years now for our regular boiler maintenance and can't say enough about them, especially compared to other bigger national brands who didn't deliver half the service.
Customer in Oxfordshire Posted on 14/03/2023 , work completed 13/03/2023
The trader replied (on 15/03/2023)
Thank you so much for this excellent review. We are pleased that you are happy with the work completed and we all do our best for our customers. We look forward to working with you again in the future.
Excellent Service
Customer Service
Quality
Value
Oxyplumb serviced our gas boiler yesterday and they were excellent as always. Robert the service engineer arrived on time, was very pleasant and carried out the service in an exemplary manner. I would recommend Oxyplumb without hesitation.
Malcolm in Oxfordshire Posted on 19/05/2023 , work completed 18/05/2023
The trader replied (on 23/05/2023)
Thank you so much for this brilliant review. We are pleased that Roberto did a good job and you were happy with the work completed. We look forward to working with you again.
Great Service
Customer Service
Quality
Value
This is the second review I have submitted for a boiler service. The first for my mother in law and now for myself. The engineer Roberto came out on time, was polite and did an exceptional job. Including fitting a couple of pipe clips as they were missing. The administration is first class from Lisa. Keeping you up dated through out with reminders and sending out the bills. Have used them for a few years and would recommend as the service always first class.
Customer in Oxfordshire Posted on 06/12/2023 , work completed 01/12/2023
The trader replied (on 11/12/2023)
Thank you so much for this excellent review and we really appreciate your feedback. We all enjoy working with our customers and would like to wish you a Merry Christmas and Happy New Year. See you again in 2024.
New boiler
Customer Service
Quality
Value
From start to finish excellent job clean and tidy work men arrived when they said new boiler fitted outside and new tank in airing cupboard
Customer in Oxfordshire Posted on 06/07/2024 , work completed 04/07/2024
The trader replied (on 09/07/2024)
Thank you for this excellent review, we really appreciate it and we are pleased that you are happy with the installation.
Good responsive company
Customer Service
Quality
Value
Good responsive company, have used them a couple of times now, once for a boiler service and recently for some minor maintenance. Clear quotes were provided on both occasions and the plumber carried out the work on time and efficiently. Lisa in the office provides good communication which is always appreciated - some companies do even relply to enquiries,
Customer in Gloucestershire Posted on 21/05/2024 , work completed 21/05/2024
The trader replied (on 24/05/2024)
Thank you so much for this excellent review. We are so pleased to hear you enjoy working with our team and are always happy with the work completed by our engineers. We look forward to working with you when you need us again.
Such a good reliable service.
Customer Service
Quality
Value
We are returning customers and recently had to call Lisa in the office for a replacement pressure vessel to be fitted on our IVT system. An appointment was immediately booked and Matt arrived at the agreed time, did the job and left the area clean and tidy. The big thing I like about Oxyplumb is they're reliable and communicate if theres any problem, delay etc. I have already recommended them to lots of my friends and acquaintances.
Customer in Oxfordshire Posted on 09/06/2024 , work completed 05/06/2024
The trader replied (on 10/06/2024)
Thank you so much for this excellent review. All our customers are very important to us. We are so grateful for your repeated business, your feedback and recommending Oxyplumb to others. A big thank you to you and we look forward to seeing you again when you need us.
Professional and friendly service, highly recommend.
Customer Service
Quality
Value
Regular customer of Oxyplumb since they installed my new boiler, I’ve always received a professional and friendly service, and this time was no different, another great customer experience all across the board from Lisa at head office through to Mike who carried out my boiler service. Highly recommend Oxyplumb.
Customer in Oxfordshire Posted on 29/10/2024 , work completed 16/10/2024
The trader replied (on 01/11/2024)
Thank you for this excellent review, your feedback is so important to us. We are pleased to hear you enjoy working with us all at Oxyplumb and we look forward to working with you again.
Excellent Annual Boiler Check
Customer Service
Quality
Value
This was my second annual boiler check with the company, and I’m extremely happy with their professionalism. Mike, the technician who handled this check, was fantastic - punctual, professional, and thorough. He also took the time to explain everything and shared helpful maintenance tips. Very happy with the service and feel confident heading into winter. Highly recommend!
Customer in Oxfordshire Posted on 03/11/2024 , work completed 18/10/2024
The trader replied (on 05/11/2024)
Thank you so much for this excellent review, we will thank Mike for you and look forward to working with you again when you need us.
Great work with radiator upgrade
Customer Service
Quality
Value
Lovely work from Rob and Josh from Oxyplumb changing all our radiators. Good advice, really tidy work keeping disruption to a minimum and just thoroughly nice chaps to have in the house! Highly recommended.
Customer in Oxfordshire Posted on 07/11/2024 , work completed 01/11/2024
The trader replied (on 12/11/2024)
Thank you for this excellent review, we are so pleased to hear that you are happy with the work completed and the engineers were respectful. We look forward to working with you again.
GREAT SERVICE
Customer Service
Quality
Value
THANKS MIKE,LISA,SARAH VERY EFFECIENT COMPANY, MIKE DID A GREAT JOB ON MY BOILER NICE TO SEE AN ENGINEER THAT CARES ABOUT DOING A GOOD JOB. ALSO LISA AND SARAH IN THE OFFICE ORGANISING EVERYTHING VERY IMPRESSED WITH THIS COMPANY. GEORGE DANCER RETIRED ELECTRICAL TECHNICIAN
Customer in Oxfordshire Posted on 21/10/2024 , work completed 21/10/2024
The trader replied (on 22/10/2024)
Thank you for this excellent review. We are so pleased we could help you. We are always here if you need us.
Highly Recommend Oxyplumb - Excellent Service
Customer Service
Quality
Value
Recently had an Oxyplumb engineer visit to service our boiler and cylinder. Excellent customer service from the initial contact with the office to the helpful, polite and knowledgeable technician. I would highly recommend Oxyplumb and will definitely be using their services again.
Customer in Oxfordshire Posted on 24/02/2025 , work completed 14/02/2025
The trader replied (on 25/03/2025)
Thank you so much for this excellent review, this is great to hear. We look forward to working with you again when you need us.
Always good
Customer Service
Quality
Value
We've used Oxyplum for years, and they have always delivered quality service. Leigh, Lisa and the team are polite and friendly, always happy to help.
Customer in Oxfordshire Posted on 12/11/2025 , work completed 10/11/2025
The trader replied (on 13/11/2025)
Thank you so much for this excellent review. We really appreciate your feedback and your continued loyalty to our team. We enjoy working with you too and look forward to working with you again when you need us.
New fireplace build & gas fire installation.
Customer Service
Quality
Value
Oxyplumb Ltd have completed the installation of our new gas fire and fireplace. Pleased to say the work was carried out to a very high standard, the same standard that was achieved by the business when they installed/commissioned our new central heating system c/w radiators during August 2018.
PC266 Posted on 15/01/2019 , work completed 15/01/2019
Very happy with the work
Customer Service
Quality
Value
They were able to do the work when we wanted and complete efficiently to a good standard
Paul Posted on 02/10/2018 , work completed 02/10/2018
Always great service
Customer Service
Quality
Value
Had a new boiler fitted a while ago. Competitive price, boiler great. Follow up service has been brilliant. Leigh is professional,polite and friendly. always turns up on time and carries out a thorough job. would highly recommend.
Customer in Oxfordshire Posted on 30/04/2019 , work completed 29/04/2019
Fast, Professional and a delight to deal with
Customer Service
Quality
Value
Leigh, John and the Oxyplumb team are a credit to the plumbing trade - responsive, efficient, and professional. They fixed my megaflow boiler issue promptly, despite it not being a straightforward fix - really know their stuff! A small, unforeseen follow-up snag was also dealt with immediately, which was greatly appreciated. Always communicative and on time.
Customer in Oxfordshire Posted on 03/05/2019 , work completed 03/05/2019
Plumbing at 22 Eastfield Court' Faringdon
Customer Service
Quality
Value
Work carried out included, providing and installing new shower unit, fitting new mono swivel tap to bathroom wash basin, fitting new WC seat and replacing cold supply to WC. Excellent service, good detailed quote and plumbers arrived on time as notified. All operatives were extremely courteous and pleasant and we would not hesitate to use this company again. We have already recommended Oxyplumb to two other friends how are planning work in the future.
Customer in Oxfordshire Posted on 23/08/2019 , work completed 23/08/2019
Professional from beginning to end.
Customer Service
Quality
Value
We engaged Oxyplumb to replace our boiler and found the service provided from initial call through to completion an absolute pleasure. Having worked in the construction industry all of my career I perhaps can be somewhat critical, yet could not fault the service provided by either the Office Team or the Installation Team. The process was started on time and completed early with no mess or disruption. Communication is simply first rate. It was refreshing to note that apprentices are being employed and provided with first rate training. Lee offered great advice on both this and forthcoming projects, Amanda was a consumate professional and the installation team were second to none. We have found a new company of choice and will be in touch for our larger project next year. Pricing was at market rates, availability was extremely flexible, the installation was to an extremely high standard and the works were completed early. I fail to see what more a customer could need. We have already recommended Oxyplumb to our friends and family. Thanks again all, we will be in touch again soon.
Customer in Oxfordshire Posted on 29/06/2019 , work completed 27/06/2019
The trader replied (on 12/08/2019)
Thanks for the review. Very informative for our new clients. We cannot wait to work with you on your next project. I hope the information you received was helpful. Always here if you need further assistance. Regards Leigh Sackett, Director
Efficient, friendly service.
Customer Service
Quality
Value
Very good experience, service was carried out quickly and efficiently. Engineer was friendly, helpful, knowledgeable and happy to explain what he was doing and why. Price was reasonable considering the quality of the service. Would definitely recommend Oxyplumb, first time I've used them but I will use them again in the future.
Customer in Oxfordshire Posted on 23/08/2019 , work completed 23/08/2019