Endorsed by Which?

Oxyplumb Boiler Services

4.9

255 Reviews

Opening Hours
Today - 08:00–16:30
  • Monday 08:00–16:30
  • Tuesday 08:00–16:30
  • Wednesday 08:00–16:30
  • Thursday 08:00–16:30
  • Friday 08:00–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jan 2020

About

Welcome to Oxyplumb – Experts in Domestic, Commercial, and Industrial Heating and Cooling

At Oxyplumb Domestic & Commercial Services, we are a professional team dedicated to providing exceptional service with a personal touch. We offer AWARD-WINNING, market-leading Gas, Oil, and LPG heating solutions for domestic, commercial, and industrial clients.

Our certified Gas Safe, OFTEC registered, and F-Gas engineers are experienced in delivering comprehensive heating and cooling services, including:

• Gas, Oil & LPG Boiler Installation & Replacement across all sectors
• Air Conditioning Solutions for homes, offices, and industrial spaces
• Air Source and Ground Source Heat Pumps for sustainable energy
• Heating Upgrades including underfloor heating
• Service & Repair to keep systems running efficiently
• General Plumbing and Full Bathroom Refurbishments

We provide tailored solutions to meet the specific needs of every property type, ensuring comfort and efficiency.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
    • Immersion Heaters
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Swimming Pools & Hot Tubs

  • Air conditioning contractors

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom suppliers
    • Bathroom tiling
    • Electric Showers
  • More Services

    • hvac
    • refrigeration engineer

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
255 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Speedy Boiler Service
Customer Service
Quality
Value
Our boiler's second service completed quickly & cleanly by Roberto. We have had several jobs done by Oxyplumb, all to a high standard. We will use them again for similar work.
Customer in Oxfordshire Posted on 23/07/2022 , work completed 22/07/2022
The trader replied (on 12/08/2022)
Thank you for this great review and we are pleased to hear you are happy with our service. We are always happy to help and look forward to working with you again.
So efficient and helpful.
Customer Service
Quality
Value
We had our boiler serviced by Oxyplumb and the whole experience was such a pleasure. From calling the office to book the appointment, to when the engineer left. They sent a helpful reminder the day before the service and a quick message on the day to let me know the engineer was on his way. Matthew, who serviced the boiler, was so efficient, informative and friendly. He serviced the boiler and corrected a minor issue with the flue that hadn’t been installed properly (new build). I now have so much confidence and trust with them I will never use anyone else.
Stuart in Oxfordshire Posted on 29/04/2022 , work completed 25/04/2022
The trader replied (on 04/05/2022)
Thank you Stuart for this excellent review. All our staff and engineers care about you our customer and your home so they will always offer further information at the time if needed. We look forward to working with you again.
If Only
Customer Service
Quality
Value
System breakdown at the worst possible time (as usual). Previous plumber failed to respond to several calls (was it something I said)? Contacted Oxyplumb who fitted us in quickly, replaced the motorised valve, reset the system and provided us with useful information on continued use. Lisa in the office kept in contact whilst Lee attended the appointment spot on time both providing a friendly and efficient service at reasonable cost. If only all businesses were run like this all our lives would be so much less problematic.
Customer in Oxfordshire Posted on 03/11/2022 , work completed 05/10/2022
The trader replied (on 04/11/2022)
Thank you so much for this excellent review. We really appreciate it and we are always happy to help our customers and resolve any problems as soon as we can. We are always here if you need us.
Oxyplumb Air conditioning Installation
Customer Service
Quality
Value
Oxyplumb installed our Air conditioning units to a high-quality standard at a relatively reasonable price. They also quoted for a complete package ie electricians included, whilst other companies that quoted would not include electrical work. The office manager was always available on the phone when contacted with any queries. Oxyplumb engineers were courteous and helpful at all times and worked through awful weather conditions. All the controls were explained to us after the commissioning was completed, so overall we were very happy with the installation.
Customer in Gloucestershire Posted on 10/11/2022 , work completed 09/11/2022
The trader replied (on 14/11/2022)
Thank you so much for this excellent review. We want to ensure all jobs are completed to the highest standard and as smooth as possible for you. We are so pleased you enjoyed working with our Oxyplumb team and look forward to working with you again.
New boiler fitted
Customer Service
Quality
Value
Work carried out in the time stated, to a very good standard. The team of Rob and Josh were very pleasant and professional.
Customer in Oxfordshire Posted on 05/08/2022 , work completed 03/08/2022
The trader replied (on 12/08/2022)
Thank you for this great review. We are pleased you are happy with our service at Oxyplumb.
Reliable,friendly,highly competent a pleasure to have the whole workforce in the house at the same time
Customer Service
Quality
Value
From the initial phone call to Lisa enquiring about a new boiler and the site visit by Lee, it all ran like clockwork. The quotation was received within 4 days and once accepted everything was on time and the workforce helpful and tidy in all work. I am very pleased to have found Oxyplumb and will certainly be using them for any future work and recommend them to others.
Customer in Oxfordshire Posted on 24/09/2022 , work completed 23/09/2022
The trader replied (on 27/09/2022)
Thank you for this excellent review. We are so pleased you enjoyed working with our Oxyplumb team. We look forward to working with you again and thank you again, your feedback is really important to us.
Thoroughly recommended
Customer Service
Quality
Value
Thoroughly professional service from the very first telephone call until the completion of the work. Highly recommend Oxyplumb for all your heating requirements.
Customer in Oxfordshire Posted on 08/12/2022 , work completed 05/12/2022
Boiler Service
Customer Service
Quality
Value
Excellent customer service over e-mail and the phone. The professional engineer that completed the job and discussed the optimisation of the boiler water temperature to try to save on the fuel bills, More than happy to recommend this company.
Customer in Oxfordshire Posted on 24/11/2022 , work completed 23/11/2022
The trader replied (on 05/12/2022)
Thank you so much for this excellent review. We really appreciate your feedback and look forward to working with you again.
Speedy Boiler Service
Customer Service
Quality
Value
Having recently moved to our house we were keen to have our boiler serviced, as it had not been used for over 12 months. Rob arrived on time and the service was soon completed. As the heating was a new type to us we had several questions which Rob answered, explaining it's peculiarities. Another good job done by Oxyplumb.
Customer in Oxfordshire Posted on 03/09/2022 , work completed 02/09/2022
The trader replied (on 06/09/2022)
Thank you so much for this review. We are really pleased you were happy with the work Roberto completed and offering advise at the same time. All our customers are very important to us so thank you again.
Reliable gas fitters and plumbers
Customer Service
Quality
Value
I have used Oxyplumb for several years, they always turn up on time, have the skills and equipment to do the job, are always polite and friendly and no unpleasant surprises. And, the cost has not increased from last year!
Customer in Oxfordshire Posted on 13/04/2023 , work completed 12/04/2023
The trader replied (on 23/05/2023)
Thank you so much for this review. We are pleased you enjoy working with our Oxyplumb team. We look forward to working with you again.
Boiler Service
Customer Service
Quality
Value
We were very pleased with the work done by Matthew on our boiler. He communicated the recommended work very clearly and it was scheduled in promptly and at a reasonable price. The work was completed as agreed in a professional way with minimal disruption. Lisa in the office was very efficient and also communicated well. We will definitely continue to use Oxyplumb in future.
Customer in Oxfordshire Posted on 14/12/2022 , work completed 13/12/2022
The trader replied (on 15/12/2022)
Thank you so much for this excellent review. We are pleased that you are happy with the work completed by Matt and we all do our best for our customers. We look forward to working with you again.
Boiler service
Customer Service
Quality
Value
The engineer arrived at the time arranged and carried out the service in a competent manner. He answered any questions I had regarding the working of the boiler.
Customer in Gloucestershire Posted on 16/12/2022 , work completed 15/12/2022
The trader replied (on 20/12/2022)
Thank you for this great review, we appreciate all feedback. Merry Christmas and Happy New Year to you. We look forward to working with you in the New Year.
Annual boiler service
Customer Service
Quality
Value
Third year of servicing of our now slightly aging Vaillant boilerby this company. Very pleasant company to deal with, good customer relations, service guy always on time, seems very competent and price better than self employed plumbers I used to use.
Customer in Oxfordshire Posted on 02/09/2023 , work completed 01/09/2023
The trader replied (on 05/09/2023)
Thank you so much for this excellent review, we really appreciate your feedback. It is good to hear that you are also happy with our pricing, this is very important to us. We look forward to working with you again.
Great workmanship done by 2 very skilled engineers on time, to quotation, with good backup from the office
Customer Service
Quality
Value
Having seen the standard of commitment and workmanship of fitting a new boiler in our son's home, we decided to request that they replaced ours, it being over 10 years in service. Also they were able to supply and fit the replacement for a very reasonable price. On the day both engineers arrived at the agreed time with all the tools and supplies needed to undertake the work which was to a high standard and at the end of the installation left the all the working areas in clean and free of materials even down to their foot prints which were swept up. A very good job done on time and to the quoted price.
Customer in Oxfordshire Posted on 12/07/2023 , work completed 10/07/2023
The trader replied (on 14/07/2023)
Thank you for this excellent review. We are so pleased you are happy with the work completed and also importantly, how our team worked. We are very grateful for this detailed feedback and it is very important to us that our customers enjoy the experience of working with our Oxyplumb team and we look forward to working with you again.
Full 5 year Boiler Service.
Customer Service
Quality
Value
Oxyplumb, carried out a comprehensive five year service/check of my central heating boiler and service/checked my gas fire. Mat (engineer) completed the work efficiently, competently, friendly and in a timely manner. I’ve been using Oxyplumb for the last five years, for this work aswell as others and pleased to say have not encountered any problems.
Customer in Oxfordshire Posted on 16/08/2023 , work completed 14/08/2023
The trader replied (on 17/08/2023)
Thank you so much for this excellent review. We are so pleased you are happy with the work that is completed annually for you. We look forward to working with you again.
Fix leaking pipe to radiator
Customer Service
Quality
Value
First thing is that Oxyplumb actually bothered to respond to the enquiry and turn up, which was something two other firms didn't! Simple job - I had a small leak from a feed pipe to the heated towel rail, somewhere in the ceiling. Kevin came on time, probably took about 90 minutes in total. Cut out a section of ceiling, then showed me what he was going to do. Drained the system, repaired the pipe and then tested all was working. Lisa was the contact from the office and kept me up to date. There was a delay to the appointment as a previous job over ran but that happens and at least I wasn't told last minute, but given a weeks notice. Won't hesitate to use in future.
Customer in Oxfordshire Posted on 22/10/2023 , work completed 19/10/2023
The trader replied (on 24/10/2023)
Thank you so much for this excellent review. We were pleased to be able to fix this issue for you and we thank you for your patience when the job was delayed. Your feedback is very important to us so thank you for taking the time to write this review. We look forward to working with you again when you need us.
Electric Shower Unit.
Customer Service
Quality
Value
Oxyplumb gave me an itemised quote which was competitive to install my new electric shower unit. The work was successfully carried out on 21 Sep 2023. Lisa (Office Manager) kept me informed completely, either by email or text message from the start to the completion of the work. Thank you. Kevin (Engineer) installed the shower unit professionally and competently. A small issue did arise during commissioning but Kevin patiently solved the problem. Thank you. The whole operation was carried out efficiently, as per quotation and within the agreed timeline.
Customer in Oxfordshire Posted on 22/09/2023 , work completed 21/09/2023
The trader replied (on 28/09/2023)
Thank you so much for this excellent review. We are pleased we could complete this work for you and you are always happy with our service from our Oxyplumb team. We look forward to working with you again.
Total quality
Customer Service
Quality
Value
Just had the annual service. Total quality throughout from the reminder to the completion of the service.
Customer in Oxfordshire Posted on 07/09/2023 , work completed 06/09/2023
The trader replied (on 11/09/2023)
Thank you so much for this review. We look forward to working with you again.
Excellent work
Customer Service
Quality
Value
Matt was punctual, polite and hard working. He did an excellent job and answered all of my questions explaining things clearly.
Which? Trusted Traders Consumer Posted on 23/11/2023 , work completed 13/11/2023
The trader replied (on 24/11/2023)
Thank you for this excellent review, we really appreciate your feedback and we look forward to working with you again.
Replaced filter
Customer Service
Quality
Value
My limescale filter needed replacing because it was leaking, I contacted Lisa who booked an appointment within 2 days I sent her some pictures of the problem They turned up on time as agreed completed the job without fuss or mess Friendly, efficient, professional just what you want from a trade!! 😀
Customer in Oxfordshire Posted on 01/06/2024 , work completed 31/05/2024
The trader replied (on 07/06/2024)
Thank you for this excellent review, we are so pleased we could help you. We always try our best to help our customers as quickly as possible. It is very important to us. We look forward to working with you again when you need us.
Job Done
Customer Service
Quality
Value
From first contact to the end of job, Oxyplumb were prompt and effective, Mike is a fast and effective worker, many thanks for getting things working.
Customer in Oxfordshire Posted on 19/09/2024 , work completed 19/09/2024
The trader replied (on 23/09/2024)
Thank you so much for this great review and hearing that you enjoyed working with us at Oxyplumb and Mike, the engineer who attended. We look forward to seeing you again when you need us.
Annual service
Customer Service
Quality
Value
I was reminded by Oxyplumb of the need for an annual service and a date agreed. Due to an urgent issue at the Oxyplumb they later asked it I would agree to a change and this re-arrangement was made in a totally satisfactorily manner. The technician arrived exactly on time and completed the service with quiet efficiency.
Customer in Oxfordshire Posted on 12/07/2024 , work completed 09/07/2024
The trader replied (on 15/07/2024)
Thank you so much for this excellent review and for understanding that jobs may change due to the urgency of another. We look forward to working with you again as and when you need us.
Annual Service of Central Heating System & Gas Fire.
Customer Service
Quality
Value
Firstly, I must give Oxyplumb Ltd 100.00% credit for the constant good service I have received from them over the last six years. Matthew (Engineer) carried out the annual service of my central heating system and gas fire. The whole operation was carried out thoroughly within the agreed timescale. Thank you Matthew and to Lisa (Office Manager). My system and gas fire were installed in Aug/Sept 2018 and have been serviced by Oxyplumb since those dates. This does give me a great deal of peace of mind.
Customer in Oxfordshire Posted on 24/08/2024 , work completed 21/08/2024
The trader replied (on 27/08/2024)
Thank you so much for this excellent review and we are so pleased to hear you enjoy working with us annually or if you need any other work completed on other occasions. We really appreciate your loyalty and it is so nice to work with you too.
Gas boiler annual service
Customer Service
Quality
Value
Great communication. All work done to a good standard, in good time. Everything left clean and tidy. Well done.
Customer in Oxfordshire Posted on 30/08/2024 , work completed 25/07/2024
The trader replied (on 04/09/2024)
Thank you so much for this great review. We really appreciate your feedback and look forward to working with you again.
Efficient as always
Customer Service
Quality
Value
Since my plumber retired 3 years ago I have used Oxyplumb for maintenance and any repairs of our aging Vaillant boiler. They are an excellent company to deal with, very friendly over the phone, very efficient and seem to do a thorough job. The guy who did the latest service was a man of few words (maybe just hello and goodbye) but I was quite confident he did everything necessary.
Customer in Oxfordshire Posted on 07/09/2024 , work completed 05/09/2024
The trader replied (on 09/09/2024)
Thank you so much for this great feedback, we really do appreciate it. All our engineers are great and do a good job, some do talk more than others!!! We look forward to working with you again.