Oxyplumb Boiler Services

I had a problem with the heating system coming on when it shouldn't. Oxyplumb responded very quickly, assessed the problem over the phone, got me to take pictures of the parts they thought might be broken, arrived for the appointment exactly on time, and sorted the problem out very quickly. Perfect solution.

We are returning customers and recently had to call Lisa in the office for a replacement pressure vessel to be fitted on our IVT system. An appointment was immediately booked and Matt arrived at the agreed time, did the job and left the area clean and tidy. The big thing I like about Oxyplumb is they're reliable and communicate if theres any problem, delay etc. I have already recommended them to lots of my friends and acquaintances.

My limescale filter needed replacing because it was leaking, I contacted Lisa who booked an appointment within 2 days I sent her some pictures of the problem They turned up on time as agreed completed the job without fuss or mess Friendly, efficient, professional just what you want from a trade!! 😀

Good responsive company, have used them a couple of times now, once for a boiler service and recently for some minor maintenance. Clear quotes were provided on both occasions and the plumber carried out the work on time and efficiently. Lisa in the office provides good communication which is always appreciated - some companies do even relply to enquiries,

Excellent customer care and response from the office. Our engineer was friendly and very professional. Explained our problem and went out of his way to secure spares in order to fix our issue on the day. Appeared to carry out all work at the agreed rate.

This is the second time we have used Oxyplumb and have been impressed again how good they are. Lisa provided a quote very quickly and was able to schedule two visits exactly when we needed them. Craig was very helpful and did an excellent tidy job. Would thoroughly recommend.

I found this company from Which Trusted Trader. From Leigh, the boss, who offered us different options for the siting of a replacement boiler and providing a very competitive quote; then Lisa, who managed the complete scheduling administration and communications faultlessly; to the great pair of engineers Roberto and Kevin who completed and commissioned the installation within the planned time, on budget, and going the extra mile for the client. Great professionalism and pleasantness in all areas dealing with this company . A job well done with a satisfied customer. I have no reservation in recommending Oxyplumb.

we were recommended Oxyplumb by a neighbour. We had a quote for a new boiler and radiator valves, which arrived promptly and was a very competitive price. We accepted this and the work was scheduled to be done quickly. We had very good communication from Lisa in the office and the boiler was fitted by Matt and Kevin in the 4 days as promised. The lads were very conscientious, keeping the upheaval to a minimum. The work was carried out professionally, on budget, with the added advantage of 2 year interest free credit. We wouldn't hesitate to recommend this company and are delighted with the work done

I have been using Oxyplumb's services for many years, if not decades. A well organised company with an effective office and skilled workers. Whilst their recent visit was for an annual boiler service, there have been many past visits relating to several other plumbing problems. The quality of their work has always been highly satisfactory. During their visits, on many occasions, I have also been getting helpful advice concerning other minor plumbing problems. Overall, I have enjoyed a very solid customer relationship with Oxyplumb for a long while. Many thanks!

We have used Oxyplumb for several years to carry out the annual service of our central heating system The always carry out an efficient, friendly and full-service at a time convenient to us at a reasonable price . Would definitely recommend

We've been using Oxyplumb for a couple of years for our regular boiler servicing. Recently we thought about getting a Scale-Out product fitted to our mains water supply under the kitchen sink. After getting some expert advice from Roberto and Josh, we decided to go ahead with the installation. Lisa, in the office, turned around a quote within the same day and the installation was booked for the following week. On the day of installation Roberto and Josh arrived promptly and got straight to work. The installation wasn't easy, as it required quite a bit of pipe re-work to fit the unit in under the sink. We'd also decided to get a mixer tap fitted to the outside / garden tap which required a hot water pipe installed, adding to the re-work. However, Roberto and Josh did an excellent job of re-designing the pipe work so that it all fit neatly and worked correctly! Throughout the process they kept me informed of what they were doing and were super helpful when I had questions about the Scale-Out product and maintenance. We are very happy with the end result, the quality of the work carried out is exceptional, Roberto and Josh are polite, efficient, and professional. There were no extra costs, the quote Lisa sent was what we ended up paying. I am happy to recommend this company and am glad to have found such good, local plumbing engineers.

On a Thursday morning we were faced with no heating or hot water due to the breakdown of a four-year old gas boiler, in an area to which we had recently moved. Messages left for three local Trusted Traders remained unanswered as the end of the working day approached. I then called Oxyplumb. Their response was immediate and could not have been more helpful. Lisa in the office advised us first to confirm that it was definitely not still registered for free repair under the manufacturer's own warranty breakdown service, then rescheduled her engineers to get us a visit at 0800 the next morning, and a second visit with an ordered part by 2pm in the afternoon. Despite it being a difficult electrical fault to diagnose, it was fixed within 24 hours of the first call, saving us a very cold and uncomfortable weekend. This was excellent service and at a very reasonable charge. We'll contact Oxyplumb first in future!

Oxyplumb (Rob and Kevin) replaced TRVs on some radiators for us to solve a cold radiator problem and did some other plumbing work. Efficient, knowledgeable and polite they did a good job and gave recommendations on future maintenance.

I had an urgent issue with my gas boiler – it was making weird noises, something like an explosion, so I reached out to Oxyplumb for help. This is the second time I used their services. Both engineers, Rob and Josh, arrived in the morning, and after a few minutes, they found the issue: a blocked condense trap, which affected the combustion. I also asked them to look at the boiler flue, as it was not positioned correctly, which they fixed during the same visit. Very quick, efficient, and professional. I need to also mention Lisa, who manages communication like a pro. If you're looking for experts, I recommend them.

Oxyplumb Ltd came to our rescue when we had a total failure of our central heating and hot water. Within one week they had assessed our system, provided options for the remedial work, and carried out a full repair. Lisa was excellent and helped to secure an early date for the job and provided us with the reassurance we needed to proceed. Roberto and Josh did a fantastic, clean and tidy job over 2 days. Both were very professional and respectful and took the time to explain what they were doing. We would definitely recommend!

We had a problem with our unvented cylinder and sent out several emails asking for assistance. Oxyplumb were quick to call us and arrange a date - with the suggestion that we have a service and then reassess the situation. The service was done politely, efficiently and professionally, and the problem seems to have gone away. If it recurs will have no hesitation in calling them again. Will use them for future services. Cost was very reasonable and as quoted - administration super efficient and professional.

Roberto came to replace a towel rail valve. It wasn't an easy job as the original fitting was at an outdated spec but Roberto managed to fix it for us. Great service as usual.

The engineer was friendly and explained the work carried out and the condition of the boiler. Lisa is always very helpful and organised.

We have used Oxyplumb for 4 years now & have been very pleased with their friendly service, their engineers are always helpful, competent & tidy. Leaving the work site as they found it.

Great service from Oxyplumb. 1st time we’ve used them. From initial contact with Lisa, competitive quote from leigh to completion of boiler installation by Roberto and Josh I would highly recommend this company. I found them to be super professional knowledgeable team. Excellent all round service.

This is the second review I have submitted for a boiler service. The first for my mother in law and now for myself. The engineer Roberto came out on time, was polite and did an exceptional job. Including fitting a couple of pipe clips as they were missing. The administration is first class from Lisa. Keeping you up dated through out with reminders and sending out the bills. Have used them for a few years and would recommend as the service always first class.

Reminded me to service my boiler. The friendly and knowledgeable engineer arrived on time. Very satisfied once again.

Work is fine but time keeping isn’t. Initial appointment was 1000, then a week before, this was changed to 1115 . So changed my plans to accommodate new time, engineer turns up at 1020 nearly an hour before the appointment. Needless to say no one was home I had to leave work and return home to let him in.

Very friendly and personable gas engineers explained what was being done while fitting a new boiler and filter.