Endorsed by Which?

Oxyplumb Boiler Services

4.9

251 Reviews

Opening Hours
Today - 08:00–16:30
  • Monday 08:00–16:30
  • Tuesday 08:00–16:30
  • Wednesday 08:00–16:30
  • Thursday 08:00–16:30
  • Friday 08:00–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jan 2020

About

Welcome to Oxyplumb – Experts in Domestic, Commercial, and Industrial Heating and Cooling

At Oxyplumb Domestic & Commercial Services, we are a professional team dedicated to providing exceptional service with a personal touch. We offer AWARD-WINNING, market-leading Gas, Oil, and LPG heating solutions for domestic, commercial, and industrial clients.

Our certified Gas Safe, OFTEC registered, and F-Gas engineers are experienced in delivering comprehensive heating and cooling services, including:

• Gas, Oil & LPG Boiler Installation & Replacement across all sectors
• Air Conditioning Solutions for homes, offices, and industrial spaces
• Air Source and Ground Source Heat Pumps for sustainable energy
• Heating Upgrades including underfloor heating
• Service & Repair to keep systems running efficiently
• General Plumbing and Full Bathroom Refurbishments

We provide tailored solutions to meet the specific needs of every property type, ensuring comfort and efficiency.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
    • Immersion Heaters
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Swimming Pools & Hot Tubs

  • Air conditioning contractors

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom suppliers
    • Bathroom tiling
    • Electric Showers
  • More Services

    • hvac
    • refrigeration engineer

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
251 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent service
Customer Service
Quality
Value
I used the Oxyplumb for the first time, and will definitely come back in the future. Very professional service, excellent communication and seamless process from arranging a service to getting things done. Highly recommend this company.
Customer in Oxfordshire Posted on 28/10/2023 , work completed 25/10/2023
The trader replied (on 31/10/2023)
Thank you so much for this excellent review, we really appreciate your feedback. Call us any time you need us in the future.
Fix leaking pipe to radiator
Customer Service
Quality
Value
First thing is that Oxyplumb actually bothered to respond to the enquiry and turn up, which was something two other firms didn't! Simple job - I had a small leak from a feed pipe to the heated towel rail, somewhere in the ceiling. Kevin came on time, probably took about 90 minutes in total. Cut out a section of ceiling, then showed me what he was going to do. Drained the system, repaired the pipe and then tested all was working. Lisa was the contact from the office and kept me up to date. There was a delay to the appointment as a previous job over ran but that happens and at least I wasn't told last minute, but given a weeks notice. Won't hesitate to use in future.
Customer in Oxfordshire Posted on 22/10/2023 , work completed 19/10/2023
The trader replied (on 24/10/2023)
Thank you so much for this excellent review. We were pleased to be able to fix this issue for you and we thank you for your patience when the job was delayed. Your feedback is very important to us so thank you for taking the time to write this review. We look forward to working with you again when you need us.
Electric Shower Unit.
Customer Service
Quality
Value
Oxyplumb gave me an itemised quote which was competitive to install my new electric shower unit. The work was successfully carried out on 21 Sep 2023. Lisa (Office Manager) kept me informed completely, either by email or text message from the start to the completion of the work. Thank you. Kevin (Engineer) installed the shower unit professionally and competently. A small issue did arise during commissioning but Kevin patiently solved the problem. Thank you. The whole operation was carried out efficiently, as per quotation and within the agreed timeline.
Customer in Oxfordshire Posted on 22/09/2023 , work completed 21/09/2023
The trader replied (on 28/09/2023)
Thank you so much for this excellent review. We are pleased we could complete this work for you and you are always happy with our service from our Oxyplumb team. We look forward to working with you again.
Brilliant
Customer Service
Quality
Value
Had my boiler put in three years ago after looking at different companies. Glad to say I chose the best. Always notify me when the boiler needs its yearly check. Have the same person every time who knows the boiler and what it might need in the future. Always on time, cheerful even if it’s raining ( my boiler is outside ) will help with any other problems I might have. To sum up good service reasonable rates. Would recommend them to anyone.
Customer in Oxfordshire Posted on 19/09/2023 , work completed 18/09/2023
The trader replied (on 21/09/2023)
Thank you for this excellent review, we really appreciate your feedback and it is so nice to hear that you enjoy having the same engineer to service the boiler and enjoy how we work at Oxyplumb. We look forward to seeing you next time you need us or when the next service is due. Thank you again, your feedback is so important to us.
Total quality
Customer Service
Quality
Value
Just had the annual service. Total quality throughout from the reminder to the completion of the service.
Customer in Oxfordshire Posted on 07/09/2023 , work completed 06/09/2023
The trader replied (on 11/09/2023)
Thank you so much for this review. We look forward to working with you again.
Efficiency from beginning to end.
Customer Service
Quality
Value
Not just a technical service but administratively brilliant. I knew what time the engineer would arrive on the day. Competent clean working service carried out apart from difficulty signing the electronic device at the end! Will be using next year, and the year after etc.
Customer in Oxfordshire Posted on 04/09/2023 , work completed 01/09/2023
The trader replied (on 05/09/2023)
Thank you for this excellent feedback. This is great to hear. All the engineers do their best to work in a clean and tidy environment and we are pleased you also like our electronic servicing system, it does work well and makes it easy for you, our customers. Thanks again and we look forward to working with you again.
Annual boiler service
Customer Service
Quality
Value
Third year of servicing of our now slightly aging Vaillant boilerby this company. Very pleasant company to deal with, good customer relations, service guy always on time, seems very competent and price better than self employed plumbers I used to use.
Customer in Oxfordshire Posted on 02/09/2023 , work completed 01/09/2023
The trader replied (on 05/09/2023)
Thank you so much for this excellent review, we really appreciate your feedback. It is good to hear that you are also happy with our pricing, this is very important to us. We look forward to working with you again.
New condensing boiler
Customer Service
Quality
Value
I contacted Oxyplumb to replace a 20-year-old oil-fired boiler. They were quick to respond and discussed a comprehensive plan. First the radiator system was cleaned and inhibited, then they fitted a condensing boiler and timer, tall flue to ensure that the water vapour emitted by the new boiler cleared the patio, hot water tank, hot water circulation pump with timer, and room thermostat. Guarantee received and national registration completed. Excellent communication with the office and installers, work completed to quality, time and cost.
Paul in Oxfordshire Posted on 31/08/2023 , work completed 20/07/2023
The trader replied (on 01/09/2023)
Hi Paul, thank you so much for this excellent review. We really appreciate your feedback and we are pleased to hear you are happy with the work completed. We look forward to working with you again.
Full 5 year Boiler Service.
Customer Service
Quality
Value
Oxyplumb, carried out a comprehensive five year service/check of my central heating boiler and service/checked my gas fire. Mat (engineer) completed the work efficiently, competently, friendly and in a timely manner. I’ve been using Oxyplumb for the last five years, for this work aswell as others and pleased to say have not encountered any problems.
Customer in Oxfordshire Posted on 16/08/2023 , work completed 14/08/2023
The trader replied (on 17/08/2023)
Thank you so much for this excellent review. We are so pleased you are happy with the work that is completed annually for you. We look forward to working with you again.
New Oil Boiler Fitted
Customer Service
Quality
Value
After some 35 years the time came to change our trusted oil boiler. From the first visit to check out the job for a quote, I felt that this was the company to do the work. We got other quotes all came back in the same range, but something told me to use Oxyplumb. How Happy I am I did. Lisa kept me informed on when work would start and who to expect when. Bless Matt and the others that worked on getting the job done. After so long it was a bit of a job to change things, old pipework in the wrong places, sockets not where they were needed. Four days and a lot of banging and setting the fire alarm off due to welding fumes, its all done. They all cleaned up after themselves as they went along. Even when it was found that I needed a new water tank as the old one was leaking they fitted it into the job. Excellent work, friendly guys, kept informed of what was happening. Not going to worry now when winter arrives and I fire up the heating, it's going to work.
Customer in Oxfordshire Posted on 28/07/2023 , work completed 27/07/2023
The trader replied (on 01/08/2023)
Thank you so much for this excellent review and we are so pleased you are happy with the work that was completed, especially with the tank having to be changed at the same time. We enjoyed working with you and look forward to working with you again as and when you need us.
Reliable efficient service
Customer Service
Quality
Value
Oxyplumb are my default choice for all plumbing needs: I have used their service for boiler installation, servicing and certification. In all cases the service has been courteous, efficient and reliable with good communication from Lisa and the team.
Customer in Oxfordshire Posted on 18/07/2023 , work completed 30/06/2023
The trader replied (on 04/08/2023)
Thank you so much for this excellent feedback, we really appreciate it. It is excellent to hear that you enjoy working with us time and time again. We look forward to working with you when you need us.
Great workmanship done by 2 very skilled engineers on time, to quotation, with good backup from the office
Customer Service
Quality
Value
Having seen the standard of commitment and workmanship of fitting a new boiler in our son's home, we decided to request that they replaced ours, it being over 10 years in service. Also they were able to supply and fit the replacement for a very reasonable price. On the day both engineers arrived at the agreed time with all the tools and supplies needed to undertake the work which was to a high standard and at the end of the installation left the all the working areas in clean and free of materials even down to their foot prints which were swept up. A very good job done on time and to the quoted price.
Customer in Oxfordshire Posted on 12/07/2023 , work completed 10/07/2023
The trader replied (on 14/07/2023)
Thank you for this excellent review. We are so pleased you are happy with the work completed and also importantly, how our team worked. We are very grateful for this detailed feedback and it is very important to us that our customers enjoy the experience of working with our Oxyplumb team and we look forward to working with you again.
Very professional team
Customer Service
Quality
Value
Had our gas boiler serviced recently and firstly a very great job done . The engineer came on time and very polite , has shown professionalism. Definitely would use again their services and as well recommend Oxyplumb . Thank you
Customer in Oxfordshire Posted on 27/06/2023 , work completed 26/06/2023
The trader replied (on 30/06/2023)
Thank you so much for your review, we really appreciate all our customer's reviews and it is really important to hear that you are pleased with the work we have completed for you and we look forward to working with you again.
Excellent company
Customer Service
Quality
Value
Oxyplumb is an exceptional small company in every way. It is just large enough to have a team both in the office and in the field – thus being in the sweet spot between the individual plumber and the more anonymous companies. Everyone is so committed to providing the customer with a first class experience that it stands head and shoulders above the competition. This time we had Kev and Josh to replace an unvented cylinder in the loft . They came on time, worked incredibly hard, were very pleasant to have in the house all day, and left everything working. The whole admin team is also extremely friendly, efficient, and communicative. Lisa even registered the cylinder for us with the manufacturer without prompting and thus activated the 25 year warranty for us. This all means of course that their services are in high demand.
Customer in Oxfordshire Posted on 22/05/2023 , work completed 18/05/2023
The trader replied (on 23/05/2023)
Thank you for this exceptional review. We are delighted that you are very happy working with us all at Oxyplumb and that you are pleased with all aspects of our business from the office, to the engineers to the completion of the work. We look forward to working with you again.
Excellent Service
Customer Service
Quality
Value
Oxyplumb serviced our gas boiler yesterday and they were excellent as always. Robert the service engineer arrived on time, was very pleasant and carried out the service in an exemplary manner. I would recommend Oxyplumb without hesitation.
Malcolm in Oxfordshire Posted on 19/05/2023 , work completed 18/05/2023
The trader replied (on 23/05/2023)
Thank you so much for this brilliant review. We are pleased that Roberto did a good job and you were happy with the work completed. We look forward to working with you again.
Reliable gas fitters and plumbers
Customer Service
Quality
Value
I have used Oxyplumb for several years, they always turn up on time, have the skills and equipment to do the job, are always polite and friendly and no unpleasant surprises. And, the cost has not increased from last year!
Customer in Oxfordshire Posted on 13/04/2023 , work completed 12/04/2023
The trader replied (on 23/05/2023)
Thank you so much for this review. We are pleased you enjoy working with our Oxyplumb team. We look forward to working with you again.
Great Team
Customer Service
Quality
Value
Always in touch and keeping you informed, there when they say they will be, and do the job quick and efficiently, to the quote provided. What more can you ask from a company. Have used them for five years now for our regular boiler maintenance and can't say enough about them, especially compared to other bigger national brands who didn't deliver half the service.
Customer in Oxfordshire Posted on 14/03/2023 , work completed 13/03/2023
The trader replied (on 15/03/2023)
Thank you so much for this excellent review. We are pleased that you are happy with the work completed and we all do our best for our customers. We look forward to working with you again in the future.
Combi Boiler Install
Customer Service
Quality
Value
Excellent customer service from first contact with the office to completion of work by the engineers. The office manager called and emailed a few days before work was due to begin advising that all parts were ready and work would commence as arranged. The engineers arrived on time, were professional, efficient and friendly. They were prepared to answer any questions we had. The work was completed on time and the site was left tidy. Communication with the office manager was outstanding.
Deborah in Oxfordshire Posted on 10/03/2023 , work completed 08/03/2023
The trader replied (on 14/03/2023)
Thank you so much for this excellent review. We are pleased that you are happy with the work completed and we all do our best for our customers. We look forward to working with you again in the future.
Plumbing works
Customer Service
Quality
Value
An appointment was made quickly, and work was completed efficiently and professionally. Care was taken over the repairs. Thank you.
Customer in Gloucestershire Posted on 14/02/2023 , work completed 13/02/2023
The trader replied (on 15/02/2023)
Thank you so much for this lovely review. We are pleased that you are happy with the work that was completed and we all do our best for our customers. We look forward to working with you again in the future.
A great company with great people
Customer Service
Quality
Value
This was my first experience with Oxyplumb and I couldn’t be more pleased. From first contact to completed job - to service an unvented cylinder and get a kick spacer heater functioning properly - everything was friendly and efficient. The plumber Matthew is a gem, as are Lisa and Gloria in the office. Communications by email and text were excellent. Everything was as agreed and on budget. Needless to say, Oxyplumb will now be my go to plumbers.
Customer in Oxfordshire Posted on 01/02/2023 , work completed 01/02/2023
The trader replied (on 02/02/2023)
Thank you so much for this excellent review. We are pleased that you are happy with the work completed by Matt and we all do our best for our customers. We look forward to working with you again in the future.
Grant Vortex repair
Customer Service
Quality
Value
Where others failed to return calls or emails, Oxyplumb were efficient, polite, helpful and fixed the fault in less than 24 hours. Matt arrived ahead of schedule and, rather than sitting in his van waiting, he inspected and serviced the accessible exterior parts of the system (fuel line, safety valve, filters, tank) before I had unlocked my door. He had the boiler up and running within 15 minutes of his arrival and took the time to explain what had caused the fault and how to check if it reoccurs. He then examined the installation and confirmed all was functioning correctly. Just waiting for the invoice now but I anticipate using Oxyplumb to service my heating system in the future.
Chris in Oxfordshire Posted on 30/01/2023 , work completed 27/01/2023
The trader replied (on 31/01/2023)
Thank you so much for this excellent review. We are pleased that you are happy with the work completed by Matt and we all do our best for our customers. We look forward to working with you again in the future.
Boiler and Toilet Repair
Customer Service
Quality
Value
After a power cut, pipes in our garage convertion froze then started to leak. Oxyplumb came quickly and sorted it all out. Excellent again.
Customer in Oxfordshire Posted on 08/01/2023 , work completed 06/01/2023
The trader replied (on 31/01/2023)
Thank you so much for this excellent review. We are pleased that you are happy with the work completed and we all do our best for our customers. We look forward to working with you again in the future.
Boiler service
Customer Service
Quality
Value
The engineer arrived at the time arranged and carried out the service in a competent manner. He answered any questions I had regarding the working of the boiler.
Customer in Gloucestershire Posted on 16/12/2022 , work completed 15/12/2022
The trader replied (on 20/12/2022)
Thank you for this great review, we appreciate all feedback. Merry Christmas and Happy New Year to you. We look forward to working with you in the New Year.
Boiler Service
Customer Service
Quality
Value
Efficient service. Texted he was on his way and arrived promptly. Matthew communicated and explained clearly any recommendations. Office Manager Lisa again communicated very well at each stage. This is the second time we have used this Trader and would recommend them.
Customer in Gloucestershire Posted on 16/12/2022 , work completed 15/12/2022
The trader replied (on 20/12/2022)
Thank you so much for this excellent review, we really do appreciate your feedback. Wishing you a Merry Christmas and Happy New Year. We look forward to working with you in 2023.
Boiler Service
Customer Service
Quality
Value
We were very pleased with the work done by Matthew on our boiler. He communicated the recommended work very clearly and it was scheduled in promptly and at a reasonable price. The work was completed as agreed in a professional way with minimal disruption. Lisa in the office was very efficient and also communicated well. We will definitely continue to use Oxyplumb in future.
Customer in Oxfordshire Posted on 14/12/2022 , work completed 13/12/2022
The trader replied (on 15/12/2022)
Thank you so much for this excellent review. We are pleased that you are happy with the work completed by Matt and we all do our best for our customers. We look forward to working with you again.