Excellent service
I used the Oxyplumb for the first time, and will definitely come back in the future. Very professional service, excellent communication and seamless process from arranging a service to getting things done. Highly recommend this company.
Customer in Oxfordshire
Posted on 28/10/2023
, work completed 25/10/2023
Recommended
Fix leaking pipe to radiator
First thing is that Oxyplumb actually bothered to respond to the enquiry and turn up, which was something two other firms didn't! Simple job - I had a small leak from a feed pipe to the heated towel rail, somewhere in the ceiling. Kevin came on time, probably took about 90 minutes in total. Cut out a section of ceiling, then showed me what he was going to do. Drained the system, repaired the pipe and then tested all was working. Lisa was the contact from the office and kept me up to date. There was a delay to the appointment as a previous job over ran but that happens and at least I wasn't told last minute, but given a weeks notice. Won't hesitate to use in future.
Customer in Oxfordshire
Posted on 22/10/2023
, work completed 19/10/2023
Recommended
Electric Shower Unit.
Oxyplumb gave me an itemised quote which was competitive to install my new electric shower unit. The work was successfully carried out on 21 Sep 2023. Lisa (Office Manager) kept me informed completely, either by email or text message from the start to the completion of the work. Thank you. Kevin (Engineer) installed the shower unit professionally and competently. A small issue did arise during commissioning but Kevin patiently solved the problem. Thank you. The whole operation was carried out efficiently, as per quotation and within the agreed timeline.
Customer in Oxfordshire
Posted on 22/09/2023
, work completed 21/09/2023
Recommended
Brilliant
Had my boiler put in three years ago after looking at different companies. Glad to say I chose the best. Always notify me when the boiler needs its yearly check. Have the same person every time who knows the boiler and what it might need in the future. Always on time, cheerful even if it’s raining ( my boiler is outside ) will help with any other problems I might have. To sum up good service reasonable rates. Would recommend them to anyone.
Customer in Oxfordshire
Posted on 19/09/2023
, work completed 18/09/2023
Recommended
Total quality
Just had the annual service. Total quality throughout from the reminder to the completion of the service.
Customer in Oxfordshire
Posted on 07/09/2023
, work completed 06/09/2023
Recommended
Efficiency from beginning to end.
Not just a technical service but administratively brilliant. I knew what time the engineer would arrive on the day. Competent clean working service carried out apart from difficulty signing the electronic device at the end! Will be using next year, and the year after etc.
Customer in Oxfordshire
Posted on 04/09/2023
, work completed 01/09/2023
Recommended
Annual boiler service
Third year of servicing of our now slightly aging Vaillant boilerby this company. Very pleasant company to deal with, good customer relations, service guy always on time, seems very competent and price better than self employed plumbers I used to use.
Customer in Oxfordshire
Posted on 02/09/2023
, work completed 01/09/2023
Recommended
New condensing boiler
I contacted Oxyplumb to replace a 20-year-old oil-fired boiler. They were quick to respond and discussed a comprehensive plan. First the radiator system was cleaned and inhibited, then they fitted a condensing boiler and timer, tall flue to ensure that the water vapour emitted by the new boiler cleared the patio, hot water tank, hot water circulation pump with timer, and room thermostat. Guarantee received and national registration completed. Excellent communication with the office and installers, work completed to quality, time and cost.
Paul in Oxfordshire
Posted on 31/08/2023
, work completed 20/07/2023
Recommended
Full 5 year Boiler Service.
Oxyplumb, carried out a comprehensive five year service/check of my central heating boiler and service/checked my gas fire. Mat (engineer) completed the work efficiently, competently, friendly and in a timely manner. I’ve been using Oxyplumb for the last five years, for this work aswell as others and pleased to say have not encountered any problems.
Customer in Oxfordshire
Posted on 16/08/2023
, work completed 14/08/2023
Recommended
New Oil Boiler Fitted
After some 35 years the time came to change our trusted oil boiler. From the first visit to check out the job for a quote, I felt that this was the company to do the work. We got other quotes all came back in the same range, but something told me to use Oxyplumb. How Happy I am I did. Lisa kept me informed on when work would start and who to expect when. Bless Matt and the others that worked on getting the job done. After so long it was a bit of a job to change things, old pipework in the wrong places, sockets not where they were needed. Four days and a lot of banging and setting the fire alarm off due to welding fumes, its all done. They all cleaned up after themselves as they went along. Even when it was found that I needed a new water tank as the old one was leaking they fitted it into the job. Excellent work, friendly guys, kept informed of what was happening. Not going to worry now when winter arrives and I fire up the heating, it's going to work.
Customer in Oxfordshire
Posted on 28/07/2023
, work completed 27/07/2023
Recommended
Reliable efficient service
Oxyplumb are my default choice for all plumbing needs: I have used their service for boiler installation, servicing and certification. In all cases the service has been courteous, efficient and reliable with good communication from Lisa and the team.
Customer in Oxfordshire
Posted on 18/07/2023
, work completed 30/06/2023
Recommended
Great workmanship done by 2 very skilled engineers on time, to quotation, with good backup from the office
Having seen the standard of commitment and workmanship of fitting a new boiler in our son's home, we decided to request that they replaced ours, it being over 10 years in service. Also they were able to supply and fit the replacement for a very reasonable price. On the day both engineers arrived at the agreed time with all the tools and supplies needed to undertake the work which was to a high standard and at the end of the installation left the all the working areas in clean and free of materials even down to their foot prints which were swept up. A very good job done on time and to the quoted price.
Customer in Oxfordshire
Posted on 12/07/2023
, work completed 10/07/2023
Recommended
Very professional team
Had our gas boiler serviced recently and firstly a very great job done . The engineer came on time and very polite , has shown professionalism. Definitely would use again their services and as well recommend Oxyplumb . Thank you
Customer in Oxfordshire
Posted on 27/06/2023
, work completed 26/06/2023
Recommended
Excellent company
Oxyplumb is an exceptional small company in every way. It is just large enough to have a team both in the office and in the field – thus being in the sweet spot between the individual plumber and the more anonymous companies. Everyone is so committed to providing the customer with a first class experience that it stands head and shoulders above the competition. This time we had Kev and Josh to replace an unvented cylinder in the loft . They came on time, worked incredibly hard, were very pleasant to have in the house all day, and left everything working. The whole admin team is also extremely friendly, efficient, and communicative. Lisa even registered the cylinder for us with the manufacturer without prompting and thus activated the 25 year warranty for us. This all means of course that their services are in high demand.
Customer in Oxfordshire
Posted on 22/05/2023
, work completed 18/05/2023
Recommended
Excellent Service
Oxyplumb serviced our gas boiler yesterday and they were excellent as always. Robert the service engineer arrived on time, was very pleasant and carried out the service in an exemplary manner. I would recommend Oxyplumb without hesitation.
Malcolm in Oxfordshire
Posted on 19/05/2023
, work completed 18/05/2023
Recommended
Reliable gas fitters and plumbers
I have used Oxyplumb for several years, they always turn up on time, have the skills and equipment to do the job, are always polite and friendly and no unpleasant surprises. And, the cost has not increased from last year!
Customer in Oxfordshire
Posted on 13/04/2023
, work completed 12/04/2023
Recommended
Great Team
Always in touch and keeping you informed, there when they say they will be, and do the job quick and efficiently, to the quote provided. What more can you ask from a company. Have used them for five years now for our regular boiler maintenance and can't say enough about them, especially compared to other bigger national brands who didn't deliver half the service.
Customer in Oxfordshire
Posted on 14/03/2023
, work completed 13/03/2023
Recommended
Combi Boiler Install
Excellent customer service from first contact with the office to completion of work by the engineers. The office manager called and emailed a few days before work was due to begin advising that all parts were ready and work would commence as arranged. The engineers arrived on time, were professional, efficient and friendly. They were prepared to answer any questions we had. The work was completed on time and the site was left tidy. Communication with the office manager was outstanding.
Deborah in Oxfordshire
Posted on 10/03/2023
, work completed 08/03/2023
Recommended
Plumbing works
An appointment was made quickly, and work was completed efficiently and professionally. Care was taken over the repairs. Thank you.
Customer in Gloucestershire
Posted on 14/02/2023
, work completed 13/02/2023
Recommended
A great company with great people
This was my first experience with Oxyplumb and I couldn’t be more pleased. From first contact to completed job - to service an unvented cylinder and get a kick spacer heater functioning properly - everything was friendly and efficient. The plumber Matthew is a gem, as are Lisa and Gloria in the office. Communications by email and text were excellent. Everything was as agreed and on budget. Needless to say, Oxyplumb will now be my go to plumbers.
Customer in Oxfordshire
Posted on 01/02/2023
, work completed 01/02/2023
Recommended
Grant Vortex repair
Where others failed to return calls or emails, Oxyplumb were efficient, polite, helpful and fixed the fault in less than 24 hours. Matt arrived ahead of schedule and, rather than sitting in his van waiting, he inspected and serviced the accessible exterior parts of the system (fuel line, safety valve, filters, tank) before I had unlocked my door. He had the boiler up and running within 15 minutes of his arrival and took the time to explain what had caused the fault and how to check if it reoccurs. He then examined the installation and confirmed all was functioning correctly. Just waiting for the invoice now but I anticipate using Oxyplumb to service my heating system in the future.
Chris in Oxfordshire
Posted on 30/01/2023
, work completed 27/01/2023
Recommended
Boiler and Toilet Repair
After a power cut, pipes in our garage convertion froze then started to leak. Oxyplumb came quickly and sorted it all out. Excellent again.
Customer in Oxfordshire
Posted on 08/01/2023
, work completed 06/01/2023
Recommended
Boiler service
The engineer arrived at the time arranged and carried out the service in a competent manner. He answered any questions I had regarding the working of the boiler.
Customer in Gloucestershire
Posted on 16/12/2022
, work completed 15/12/2022
Recommended
Boiler Service
Efficient service. Texted he was on his way and arrived promptly. Matthew communicated and explained clearly any recommendations. Office Manager Lisa again communicated very well at each stage. This is the second time we have used this Trader and would recommend them.
Customer in Gloucestershire
Posted on 16/12/2022
, work completed 15/12/2022
Recommended
Boiler Service
We were very pleased with the work done by Matthew on our boiler. He communicated the recommended work very clearly and it was scheduled in promptly and at a reasonable price. The work was completed as agreed in a professional way with minimal disruption. Lisa in the office was very efficient and also communicated well. We will definitely continue to use Oxyplumb in future.
Customer in Oxfordshire
Posted on 14/12/2022
, work completed 13/12/2022
Recommended