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PanelCraft UK Ltd

4.8

38 Reviews

Opening Hours
Today - 09:00–13:00
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 09:00–13:00
  • Sunday - Closed

About

PanelCraft UK independent family business dedicated to the body repair of vehicles which have been involved in an accident, whether at fault or non-fault.
Our Paint and Body centre is strategically located in Swindon SN2 1EG. We operate by manufacturer approval so we are audited and trained by the manufacturer to strictly follow genuine repair methods utilising the correct equipment and genuine parts. We issue genuine repair certificates from factory upon work completion.
PanelCraft UK is the only JAGUAR, AUDI, TESLA Aluminium and Structural Aluminium Approved Repairer in our area. PanelCraft UK was the first Paint and Body centre to pass the aluminium training for Jaguar Land Rover in England in 2014.
We are also approved for VOLKSWAGEN GROUP (Audi, VW, SEAT, Skoda and incl LCV); MITSUBISHI, Ferrari and Maserati warranty authorised...and all prestige brands.
Our team welcomes you. Please contact us on 01793714136
or admin@panelcraft.co.uk

What we do

  • Car sprayers

  • Car customisers

    • Vehicle conversions
  • Air conditioning contractors

  • Garage related services

  • More Services

    • paint protection -diamond brite aircon re-gas- wheel align

Customer reviews

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4.8
38 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Current prediction is 7 working days to replace a panel and tyre
Customer Service
Quality
Value
So far, highly disappointed with the service. My tesla had panel damage to the drivers side wing and damage to the tyre. I was quoted 6 working days for it to be sorted and I stressed how much I needed my car back after 5 working days for a trip I was going on. When I dropped my car off, the lady said she would stress how important it was to the guys to get it sorted quickly. 4th working day in, I call them after no updates and get told, not only will I not have it back on my requested day, it’s now going to be an extra day to sort. So disappointed with this and the fact no one thought to call me. It’s now too late for me to cancel my trip and impossible for me to go, so I am £1,000 out of pocket. The review will be updated once I receive the car back.
Customer in Wiltshire Posted on 11/08/2022 , work completed 11/08/2022
Great and professional company
Customer Service
Quality
Value
Had side damage to my coupe BMW and required a completely new rear panel. Panelcraft Swindon kept me informed through the repair, liaised with my hire car provider. The repair work looks outstanding. Very pleased and looks like a new car. The car was also cleaned inside and out, hasn’t been so clean since it left the showroom! Great job. Thanks
Customer in Swindon Posted on 13/03/2021 , work completed 12/03/2021
Very good job, with regular updates
Customer Service
Quality
Value
I was given regular updates on the progress of my repair by Sarah, the car was ready for collection earlier than advised which was a real plus. All staff were very friendly and professional, I would definitely recommend PanelCraft for body work repairs
Customer in Wiltshire Posted on 20/04/2019 , work completed 11/04/2019
Thank You for an Excellent Repair
Customer Service
Quality
Value
We were extremely satisfied with the repair to our Skoda Fabia. On our arrival we were welcomed very warmly and efficiently and kept up to date with the progress of the work needed. Having another Fabia as our courtesy car made life easy for us and we would have no hesitation in recommending this company.
Customer in Gloucestershire Posted on 03/04/2019 , work completed 28/03/2019
Great service - very professional.
Customer Service
Quality
Value
I was very impressed with this company. They gave courteous, professional and efficient service. I particularly appreciated them ringing me throughout the time of the repair to update me on progress.
Carol, Wiltshire Posted on 13/07/2018 , work completed 13/07/2018
Prompt and very professional
Customer Service
Quality
Value
Excellent work, very satisfied. We recommend them for fast efficient service.
Patricia, Wiltshire Posted on 09/04/2018 , work completed 09/04/2018
Good Job
Customer Service
Quality
Value
Good job on repair. Kept us up to date via text on which stage job was at. Excellent customer service.
Chris, Wiltshire Posted on 22/01/2018 , work completed 22/01/2018
Very Satisfied, A Great Company
Customer Service
Quality
Value
Delighted, my manufacturers "Car Plan" insisted my insurers used PanelCraft. Excellent customer services, kept me informed almost daily and a great body shop result too. I am very satisfied.
Susan, Berkshire Posted on 15/12/2017 , work completed 15/12/2017
Great customer service
Customer Service
Quality
Value
We were very impressed with the great customer service - actually make that excellent customer service. We were kept informed of the progress of the repair at all times. Thanks to Gabriella.
Derek, Wiltshire Posted on 01/12/2017 , work completed 01/12/2017
Great Job & Staff
Customer Service
Quality
Value
The great staff made the whole process very easy.
Brian, Wiltshire Posted on 24/11/2017 , work completed 24/11/2017
Good job!
Customer Service
Quality
Value
Good finish. Spoilt by having to collect this mailout from the post office, and pay the £1.50 postage as the correct stamp had not been applied!
Which? Trusted Traders Consumer Posted on 24/05/2017 , work completed 24/05/2017
My review
Customer Service
Quality
Value
Very impressed.
Tony, Wiltshire Posted on 10/03/2017 , work completed 10/03/2017
Brilliant job
Customer Service
Quality
Value
Could not be more pleased with work and service.
Janet, Wiltshire Posted on 06/03/2017 , work completed 06/03/2017
Brilliant job
Customer Service
Quality
Value
Paige keep us informed of progress of work at all stages and completion of work was exemplary.
Carole, Wiltshire Posted on 27/02/2017 , work completed 27/02/2017
Excellent job, would recommend#
Customer Service
Quality
Value
I was kept informed all the time. An estimate for work was professional and quick, date arranged and kept. Car was collected from my drive and a driver collected me at the end of the work so I could inspect, and a full guarantee was given. Fantastic service.
Susan, Wiltshire Posted on 16/01/2017 , work completed 16/01/2017
Excellent service
Customer Service
Quality
Value
Excellent service at every level. Friendly, helpful receptionist and helpful mechanic when we met him.
Happy Customer Posted on 25/11/2016 , work completed 25/11/2016
Best garage I have used.
Customer Service
Quality
Value
Excellent staff, work and completed promptly. Highly recommended.
Marc Aaron, Wiltshire Posted on 14/10/2016 , work completed 14/10/2016
Extremely satisfied
Customer Service
Quality
Value
I am extremely satisfied with the repair work done, it looks like a new car. I would certainly recommend Panelcraft to anyone I know.
Terry, Wiltshire Posted on 23/09/2016 , work completed 23/09/2016
Service is excellent
Customer Service
Quality
Value
Their service is excellent. I have always found them to be very helpful, polite, informative and the staff work well together as a team to provide overall excellency.
C.Allen Posted on 09/09/2016 , work completed 09/09/2016
Exemplary experience
Customer Service
Quality
Value
Superb service from initial quotation, through completion of work to vehicle return. Every member of staff I met was very professional.
Paul, Wiltshire Posted on 07/09/2016 , work completed 07/09/2016
Very professional
Customer Service
Quality
Value
The staff are very professional, helpful & knowledgeable. They go the extra miles to satisfy the customer. Well done, keep it up.
Carol, Wiltshire Posted on 01/09/2016 , work completed 01/09/2016
Professional
Customer Service
Quality
Value
The experience of having my vehicle repaired was handled so professionally.
Keith, Wiltshire Posted on 10/08/2016 , work completed 10/08/2016
Brilliant job & prompt & professional
Customer Service
Quality
Value
Absolutely excellent service from everyone, and polite and courteous.
Christine, Wiltshire Posted on 09/08/2016 , work completed 09/08/2016
Outstanding
Customer Service
Quality
Value
The service I received was outstanding.
Which? Trusted Traders Consumer Posted on 21/07/2016 , work completed 21/07/2016
Great service.
Customer Service
Quality
Value
A very professional job carried our over quite a minimal time frame. The bonnet respray is faultless with the customer service to match.
Ben, Wiltshire Posted on 20/07/2016 , work completed 20/07/2016
My Review
Customer Service
Quality
Value
Excellent
Samantha, Wiltshire Posted on 04/07/2016 , work completed 04/07/2016
My Review
Customer Service
Quality
Value
Brilliant job
Gillian, Wiltshire Posted on 20/06/2016 , work completed 20/06/2016
Very helpful
Customer Service
Quality
Value
I am very pleased with the repairs done on my vehicle. Everyone has been so helpful and I have recommended Panel Craft to many people already.
Which? Trusted Traders Consumer Posted on 20/06/2016 , work completed 20/06/2016
Great service and job.
Customer Service
Quality
Value
From start to finish the service was superb, as was the quality of the repair. I was kept informed as to the progress of my repair. I was treated with the utmost courtesy at all times. Panel Craft are a first rate company.
Peter, Wiltshire Posted on 07/06/2016 , work completed 07/06/2016
Professional service
Customer Service
Quality
Value
For a small company PanelCraft act like a multi-national with regard to quality and customer service. Very impressed and pleased with the car repairs.
John, Wiltshire Posted on 06/06/2016 , work completed 06/06/2016
Friendly & professional care
Customer Service
Quality
Value
I really appreciate the friendly and professional care I received. Everyone at panelcraft has been so kind and I'm very pleased with the outstanding quality of the repair to my car. An excellent outcome to an unfortunate episode. I wouldn't hesitate to recommend to others.
T, Gloucestershire Posted on 02/06/2016 , work completed 02/06/2016
Extremely satisfied
Customer Service
Quality
Value
I was provided with a courtesy car. They were polite and friendly when communicating. I was totally satisfied with how the repair was handled.
Keith, Wiltshire Posted on 06/05/2016 , work completed 06/05/2016
Exceeded Expectations
Customer Service
Quality
Value
I couldn't expect for better. They exceeded my expectations. I can see why they are VW approved.
John, Gloucestershire Posted on 20/04/2016 , work completed 20/04/2016
Fantastic job
Customer Service
Quality
Value
They kept me up to date throughout the repair. My car looked immaculate and there was no sign of accident damage. The colour match was fantastic. They has also cleaned inside and outside of the car.
Emily, Wiltshire Posted on 14/04/2016 , work completed 14/04/2016
High standard of customer care
Customer Service
Quality
Value
There is little the company could do to improve my view. Every member of staff provided the highest standard of customer care, that I have encountered recently. Each member of staff I encountered took the trouble to make eye contact, smile & say hello, even if they were just passing by as I waited.
Which? Trusted Traders Consumer Posted on 12/04/2016 , work completed 12/04/2016
Car Valet
Customer Service
Quality
Value
Used for an interior car valet, and I'm very happy with the end result.
Mark, Wiltshire Posted on 01/03/2015 , work completed 01/03/2015
Polishing Paintwork
Customer Service
Quality
Value
They polished the paintwork on my car and I can have no complaints with the job!
Kim, Wiltshire Posted on 20/02/2015 , work completed 20/02/2015
Recommended
Customer Service
Quality
Value
I had car body repair work on the bonet of mycar and also my wheel arch. I would recommend them to others.
Clare, Wiltshire Posted on 10/02/2015 , work completed 10/02/2015