Endorsed by Which?

Park Lane Windows Ltd

4.8

119 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 11:00–15:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Park Lane Windows Ltd is a family run business that has been supplying and installing windows, doors, conservatories and roofline products in Northamptonshire and the surrounding areas since the 1980’s. Over this time we have built a reputation for quality products, efficient installations and customer service.

Being well established within the home improvement industry means that you will benefit from our wealth of skill, expertise and resources to design windows, doors, conservatories and extensions specifically to compliment the character of your home. With a competitive pricing structure, we know that we have something for everyone!

Park Lane Windows have been installing high quality home improvement products for nearly 30 years. In an industry that has not always enjoyed the best reputation for honesty and quality, here at Park Lane we have traded under the same ownership for the duration of this period and have built an enviable local reputation for quality, service & affordable prices.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
  • Conservatories

    • conservatory roof insulation
    • Conservatory Roof replacement
  • Doors

    • French doors
    • ​Aluminium doors
    • Bi-fold doors
    • Composite doors
    • Door repairs
    • Patio doors
    • UPVC doors
    • Timber doors
    • Front door
  • Roofers

    • Tiled conservatory roofs
  • Glaziers

  • More Services

    • conservatory furniture

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
119 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Front Door Fitting
Customer Service
Quality
Value
We experienced fantastic service from Park Lane Windows. The team fitted a new composite door and a new glass into a window. They did a brilliant job and were efficient and professional. We are so happy with the work done. Thank you!
Customer in Northamptonshire Posted on 07/03/2024 , work completed 09/02/2024
Absolutely outstanding
Customer Service
Quality
Value
The whole experience, from initial consultation through to completion has been pleasant and stress free. No hard sell, excellent customer service, speedy delivery and fitting, and very polite and careful fitters. Shane and Dan did an excellent job and left the house completely clean and tidy. And, of course, the windows and doors are superb. Thank you Park Lane!
Customer in Northamptonshire Posted on 30/09/2023 , work completed 29/09/2023
Great service and great windows
Customer Service
Quality
Value
I had all my windows changed by Park Lane windows in 2020. They provided a great service and at a good cost. I did have a small issue after installation there was a mark on one of the struts on the inside. I informed them and this was rectified very quickly with a replacement. Would use them again.
Customer in Northamptonshire Posted on 29/11/2022 , work completed 23/07/2020
Excellent company
Customer Service
Quality
Value
I have used Park Lane Windows on 4 occasions since 2018 for doors and windows and have received excellent sales and installation service and follow up corrective service when minor adjustments were needed. There is no 'hard sell'; the sales personnel are very helpful and take time to explain everything you need to know; the workmen are courteous, prompt and tidy and I have had no hesitation in recommending the company to a couple of friends who have subsequently used their services.
Customer in Northamptonshire Posted on 25/11/2022 , work completed 12/03/2021
Excellent
Customer Service
Quality
Value
Lee and Roan arrived nice and early fitted 3 windows and were polite and friendly while doing an excellent job
Which? Trusted Traders Consumer Posted on 22/09/2022 , work completed 12/09/2022
Excellent from start to finish.
Customer Service
Quality
Value
Great company, great customer service, great products, superb installers. Have used Park Lane Windows for seventeen years, have always been extremely impressed with this company and would highly recommend them.
Jo in Northamptonshire Posted on 28/07/2022 , work completed 06/07/2022
Fantastic door and great service.
Customer Service
Quality
Value
We had Paul from Park lane windows come around to price up and new front door. No hard sale and a fantastic price we couldn't resist. 6 weeks later the door was fully fitted. Fitters on time and helpful, quick and cleaned up after themselves. All-round fantastic experience and excellent price. Thanks would not hesitate to use again. Even had a call from Paul, after install to make sure we was happy with the Park lane service. Faultless from start to end.
Customer in Northamptonshire Posted on 11/05/2022 , work completed 01/09/2021
Excellent work.
Customer Service
Quality
Value
We are an existing customer of Park Lane Windows using them for French doors and the front door in the past four years. So we didn’t hesitate to contact them again for replacement windows. They worked hard, were tidy, polite and professional. We are thrilled with the work and how the new windows have changed the look of our house. Highly recommend.
Frankie in Northamptonshire Posted on 06/02/2022 , work completed 04/02/2022
Outstanding service , would highly recommend
Outstanding service, outstanding product from start to finish . Alex was absolutely helpful and very professional. Every time I called I received outstanding service, I was always informed and updated accordingly to the progress of my order. My bi-fold doors are outstanding quality , I was worried when I was placing the order however myself and my family are absolutely delighted with result, they have exceeded my expectations by far. I would honestly highly with no hesitation recommend Park Lane Windows Ltd. They are truly the best on the market!!!!
Customer in Central Bedfordshire Posted on 26/10/2021 (Reviewer did not use service)
Replacement WIndows
Customer Service
Quality
Value
I engaged Park Lane Windows because they are Which Trusted Traders and I had used them some 10 years ago on another property. I was also impressed with the company's longevity - indeed the windows they were replacing because they had developed faults had been fitted by a company which had gone out of business. The installers completed the installation of 5 replacement windows within the time they promised (1 day) and to an excellent standard. They also left the place totally clean and tidy. The price which Park Lane WIndows charged for the work was fair and I would certainly use them again.
Rene in Northamptonshire Posted on 14/05/2021 , work completed 14/05/2021
Fantastic service and fast and efficient installation
Customer Service
Quality
Value
Great service from Park Lane Widows! We had them in last year to replace the doors and windows on a conservatory refit and was impressed with their efficient installation and service. So we just had them in to replace all our windows on the house and can't fault the service provided. The Sales Team are very friendly and honest with delivery and installation dates with no broken promises and the Installation Team were very polite and efficient - even put back up some blinds we had after they installed the new windows! Great company who look after their customers! I have and will not hesitate to recommend them to my friends and family.
Rob in Oxfordshire Posted on 10/05/2021 , work completed 07/05/2021
Front Door Replacement & Window Repair
Customer Service
Quality
Value
From the time the sales person arrived to do the installation of my new front door and window repair, Park Lane Windows were very professional. The sales person explained the types of doors and what I should consider before making my choice. Whilst on the day of fitting the installation engineers explained what they were going to do, kept the working area tidy and ensured everything was in working order and that I was happy with the Installation and repairs prior to leaving.
Customer in Northamptonshire Posted on 12/03/2021 , work completed 11/03/2021
Again a great job done .
Customer Service
Quality
Value
This is the second time we have used Park Lane , they built a lovely conservatory for us last year and this week supplied and perfectly fitted a new front door, we have been very impressed by the speed efficiency & courtesy of the workers each time, and most strongly recommend the company.
Bob & Diane in Northamptonshire Posted on 13/11/2020 , work completed 11/11/2020
Great product. A job well done.
Customer Service
Quality
Value
No other experience.
Chris, Northamptonshire Posted on 19/09/2019 , work completed 19/09/2019
8 Windows + 1 Back Door
Customer Service
Quality
Value
We had 8 windows & the back door done across 3 floors, over 2 days. From start to finish Paul was amazing. He didn’t give the “standard” pressurised Windows & Doors sales pitch where they start really high & keep reducing down to get a sale. He is very friendly & easy to talk to. He gave us his best & honest opinion in regards to what window styles & options to choose. He told us we could message him at any time if there was any problems, which was very comforting but we never had any problems through the whole process. Very reasonable price for a great product. The windows really brighten up the house inside & out. Very happy with the end result. Fitters were also amazing, they were very punctual, clean, tidy & friendly. They told us straight away if there were any issues i.e. plaster coming away, which they re-plastered straight away. They left the areas they worked in very clean & tidy, hoovered up after themselves, covered furniture & carpets & cleaned the windows to remove any dust or fingerprints. I would 100% recommend Park Lane Windows!
Customer in Northamptonshire Posted on 25/08/2019 , work completed 16/07/2019
Very professional & courteous.
Customer Service
Quality
Value
Very professional & courteous. They explained how the windows worked, the finish of all the windows and door were fabulous. Would definitely recommend this company to other people. Many thanks to Shane & Mark. Well done.
Charle, Northamptonshire Posted on 22/05/2019 , work completed 22/05/2019
Would recommend
Customer Service
Quality
Value
All windows and doors were replaced in the expected time to a high standard.
Kevin, Northamptonshire Posted on 07/05/2019 , work completed 07/05/2019
Excellent service
Customer Service
Quality
Value
The standard of the finished job was excellent and the everyone i dealt with was friendly and considerate. I would have no hesitations in recommending Park Lane in the future.
Customer in Northamptonshire Posted on 03/05/2019 , work completed 03/05/2019
Conservatory and Garden - Sorted!
Customer Service
Quality
Value
We found 'Park Lane Windows' online and decided to get a quote on a new conservatory. Jason came to our home and gave us a quote on the spot which was great as we had an idea on cost straight away. They did not push us for sales and we were properly advised on all the different options we could have for our new conservatory. We managed to make the conservatory bigger, bolder and make it all work for the space we had available. We decided to go ahead with them after reading great reviews. Not only did they build a new conservatory for us but they also built us a summerhouse which has a side shed and did the landscaping and artificial grass for the whole garden. We cannot even recognise our garden anymore because it looks so different and amazing. The staff were really polite, competent and professional and went straight to work. They were really efficient and did not waste time. We were properly advised on everything and were given an informative decision. The entire garden was dug up! The security and features of the doors and windows are great and secure. The team also did extra things which we did not even think about but were really helpful, i.e. sockets on the outside of the conservatory, interior and exterior lighting and more. We are really happy and impressed with this company and we would recommend them to anyone who wants to make their dream garden come true. Our friends and family say "WOW!" when we show them what has been done. Thank you very much Park Lane!
Customer in Milton Keynes Posted on 18/04/2019 , work completed 05/04/2019
Excellent service.
Customer Service
Quality
Value
We had excellent service from everyone concerned at Park Lane Windows. The fitters were on time and very professional completing the removal of our old patio doors and installing the new Bifold doors. They left the site as they found it... you would hardly have known they had been here - apart from new doors.
Fred, Northamptonshire Posted on 01/04/2019 , work completed 01/04/2019
Professional and looks great!
Customer Service
Quality
Value
Installation of new door was dealt with very professionally and efficiently. Good communication and helpful in organising matching side window to our specification. Installed sooner than expected so was in for Christmas which was a bonus. Product looks great and is excellent quality.
Customer in Northamptonshire Posted on 16/12/2018 , work completed 11/12/2018
Prompt, efficient service
Customer Service
Quality
Value
New front door fitted, good quality and efficient service. Good communication and flexible in meeting customer requirements.
Alan E Posted on 27/07/2018 , work completed 27/07/2018
Very professional
Customer Service
Quality
Value
Arrived promptly. Installation of new door went very smoothly, looks great! Left everywhere neat & tidy. Great job.
Michael, Northamptonshire Posted on 22/06/2018 , work completed 22/06/2018
Excellent job and great service
Customer Service
Quality
Value
We were extremely pleased with the service provided by Park Lane. They were friendly, helpful, informative and not pushy at the point of selling us the product. Delivery and installation was also carried out professionally, by friendly experienced staff. We are happy to recommend them.
Lyndsey, Northamptonshire Posted on 18/06/2018 , work completed 18/06/2018
Responsive and smooth
Customer Service
Quality
Value
Replaced old double-glazed windows with new ones. Work was carried out promptly, efficiently, always consulting and explaining actions and processes.
Gordon, Northamptonshire Posted on 18/06/2018 , work completed 18/06/2018
Good job, done well.
Customer Service
Quality
Value
Park Lane supplied and fitted new sealed units and Chrome window & door handles to help update & renovate my conservatory. Everyone I dealt with at Park Lane from the Sales Rep to surveyor, through to the fitters were very polite & professional.
Mark, Northamptonshire Posted on 25/05/2018 , work completed 25/05/2018
My review
Customer Service
Quality
Value
Excellent work two really good workers for installation, polite, friendly helpful company have already recommended them. Nice to have a local company who you can go to with any problems. Thank you.
Jenny, Northamptonshire Posted on 16/05/2018 , work completed 16/05/2018
Just what we wanted
Customer Service
Quality
Value
Windows and roof are great, we are very pleased. All the tradesmen who came were polite, thorough and left the site clean every time they left. It would have been useful to know the date of when the new one was going up before the old was taken down.
J, Bedfordshire Posted on 01/05/2018 , work completed 01/05/2018
Prompt & professional
Customer Service
Quality
Value
So polite, so tidy and cheerful. Excellent workmanship. Would recommend them to all our friends.
Edward, Northamptonshire Posted on 16/04/2018 , work completed 16/04/2018
Brilliant job.
Customer Service
Quality
Value
Very pleased with the professional and courteous fitters, they did an excellent job. Will certainly use Park Lane Windows again.
Angela, Northamptonshire Posted on 06/04/2018 , work completed 06/04/2018
Good job
Customer Service
Quality
Value
Very quick and efficient they tidied up after job.
Anonymous Posted on 27/03/2018 , work completed 27/03/2018
Quality workmanship
Customer Service
Quality
Value
This was a large project. A conservatory with additional paving and landscaping. All of the work force were very skilled. Polite, punctual and took great care with their work. Very impressed, would use them again. Well done Park Lane.
Debra, Northamptonshire Posted on 12/03/2018 , work completed 12/03/2018
Excellent
Customer Service
Quality
Value
Very pleased with every aspect i.e. from sales person to fitters who were pleasant and professional. Well done Park Lane Windows!
Sue, Northamptonshire Posted on 08/03/2018 , work completed 08/03/2018
Prompt and professional, a good job done.
Customer Service
Quality
Value
Arrived on time, work completed efficiently and effectively in good time. Highly recommended.
Peter, Northamptonshire Posted on 12/02/2018 , work completed 12/02/2018
Very professional and friendly
Customer Service
Quality
Value
The service given was exemplary. The fitters were extremely pleasant and efficient and cleared up perfectly. Great all round job.
John, Northamptonshire Posted on 12/02/2018 , work completed 12/02/2018
Very Reliable
Customer Service
Quality
Value
Very reliable company.
Peter, Northamptonshire Posted on 29/01/2018 , work completed 29/01/2018
Prompt & professional
Customer Service
Quality
Value
The initial visit by sales person and follow up survey was always on time and a pleasure to have dealt with. They spoke with experience, unlike many current trade staff. The two fitters were most understanding and worked through the job giving confidence during the days job.
Albert, Northamptonshire Posted on 25/01/2018 , work completed 25/01/2018
Excellent job
Customer Service
Quality
Value
New French windows were fitted perfectly. Fitters were prompt, courteous and pleasant, would certainly recommend Park Lane Windows.
Alison, Northamptonshire Posted on 23/01/2018 , work completed 23/01/2018
A proper job!
Customer Service
Quality
Value
A case of, "You get what you pay for"; expensive yes, but: 1. Very helpful showroom. 2. Surveyor got the details of job correct plus my last minute changes. 3. Paperwork correct and installation very well done. Top marks.
E, Northamptonshire Posted on 11/01/2018 , work completed 11/01/2018
Very clean employees
Customer Service
Quality
Value
Order for sliding patio door using a very helpful salesman. A visit followed by a representative to check measurement. A telephone call followed with fitting date. Fitters arrived on time. Friendly and good workers explained fitting process, carried out, clean and tidy. 10/10.
Tony, Northamptonshire Posted on 08/01/2018 , work completed 08/01/2018
Brilliant job
Customer Service
Quality
Value
Very professional work and clean job. Well done.
David, Northamptonshire Posted on 09/11/2017 , work completed 09/11/2017
Amazing
Customer Service
Quality
Value
A big thank you to Scott & James the fitters, polite, courteous and very professional. A credit to Park Lane Windows. The windows are perfect and every detail that I requested was incorporated in the design. Extra small detailing undertaken by the fitter to ensure a beautiful finish. A brilliant job.
Linda, Northamptonshire Posted on 07/11/2017 , work completed 07/11/2017
Excellent work and professional service
Customer Service
Quality
Value
We had new windows fitted to the front of our house and also previously a new front door in August 2017. We are extremely pleased with the quality they look great! Everyone we have dealt with has been very polite and professional would definitely recommend!
Paolo, Northamptonshire Posted on 27/10/2017 , work completed 27/10/2017
Quality products and service
Customer Service
Quality
Value
I cannot fault the work carried out. Several new windows and doors fitted to an excellent standard. The 2 fitters, Will and Andy were friendly, efficient and respectful. I felt comfortable giving them keys so I didn't have to have time out of work. A totally different experience to other companies we have had work for us. Very happy, and would certainly recommend!
Jen Hames Posted on 20/10/2017 , work completed 20/10/2017
Exceeded expectations, great job
Customer Service
Quality
Value
I was apprehensive about having my windows replaced because last year we spent a lot of money renovating and decorating our home and I was worried about the damage it might cause to my interior. Wow, just the opposite! And I'm fussy (believe me)!! No patching up needed inside at all. Windows cleaned up beautifully, lads all very polite and respectful.
Caroline, Northamptonshire Posted on 18/10/2017 , work completed 18/10/2017
Excellent Job
Customer Service
Quality
Value
Very impressed with Scott and James our fitters. Excellent job, they were tidy, neat and certainly knew their job. Windows look superb and well made. We are well pleased and look forward to doing the rest of the house.
Ted, Northamptonshire Posted on 16/10/2017 , work completed 16/10/2017
Excellent Job Done
Customer Service
Quality
Value
An excellent experience with this company. They were a pleasure to work with. The work was completed well and on schedule. Trusted Trader scheme - very helpful.
Margaret, Northamptonshire Posted on 03/10/2017 , work completed 03/10/2017
Excellent work
Customer Service
Quality
Value
Prompt, efficient, friendly and all round good effort.
John, Northamptonshire Posted on 26/09/2017 , work completed 26/09/2017
Brilliant job
Customer Service
Quality
Value
I would certainly have them back for another job.
Margaret, Northamptonshire Posted on 25/09/2017 , work completed 25/09/2017
Brilliant job
Customer Service
Quality
Value
The fitters turned up on time and started the work. They was very polite. We had 4 doors replaced and it was all done in 1 day. The finish was A1. All the mess cleaned up and gone by 3PM. Brilliant job!
David, Northamptonshire Posted on 31/08/2017 , work completed 31/08/2017
Fast Efficient, Great quality
Customer Service
Quality
Value
Everyone who we have dealt with at the company has been polite and efficient. Great value for a high standard product.
Susan, Northamptonshire Posted on 31/08/2017 , work completed 31/08/2017
Perfect job.
Customer Service
Quality
Value
Brilliant job and product. Would use and recommend them again.
Which? Trusted Traders Consumer Posted on 30/08/2017 , work completed 30/08/2017
Great job
Customer Service
Quality
Value
Couldn't have asked for better lads. Professional job done, cleaned up all mess. Our windows & French doors Look lovely. Great job Park Lane Windows from getting a quote to job finish.
Jill, Northamptonshire Posted on 23/08/2017 , work completed 23/08/2017
Really good service
Customer Service
Quality
Value
Very good company, efficient and great customer service. Quality workmanship and sales.
Michelle, Northamptonshire Posted on 23/08/2017 , work completed 23/08/2017
Simply Perfect
Customer Service
Quality
Value
Great product at a competitive price. Fitter was friendly, helpful and extremely professional. A first class job all round, highly recommend.
Alan, Northamptonshire Posted on 22/08/2017 , work completed 22/08/2017
Good customer service
Customer Service
Quality
Value
A few problems with fitted windows not to specification and damage but all problems rectified within 3 weeks.
Which? Trusted Traders Consumer Posted on 17/08/2017 , work completed 17/08/2017
Friendly Professional Company
Customer Service
Quality
Value
The staff were very friendly and professional at every stage of the process. The installers created very little mess and the quality of the product is very good. Would use again.
Customer Posted on 01/07/2017 , work completed 01/07/2017
Efficient, neat job
Customer Service
Quality
Value
Reliable in getting here on time and completing the job in specified time. Standard of work v. high and clean and tidy.
Selina, Northamptonshire Posted on 24/05/2017 , work completed 24/05/2017
My review
Customer Service
Quality
Value
Installer found small marks on door and rejected it himself. New door re-ordered. Very customer oriented company.
Graham, Leicestershire Posted on 28/04/2017 , work completed 28/04/2017
Great job.
Customer Service
Quality
Value
A great job, would highly recommend! Would not hesitate using again.
Darron, Northamptonshire Posted on 01/03/2017 , work completed 01/03/2017
Great service
Customer Service
Quality
Value
Great service from start to end, no problems with work or manner in which it was carried out. Polite staff and very clean work.
Geoffrey Edward, Northamptonshire Posted on 27/02/2017 , work completed 27/02/2017
Good job
Customer Service
Quality
Value
Impressed the workers started straight away. Very professional job done and up to our expectations. Final lock of door brilliant. Minimal mess incurred.
Nicki, Northamptonshire Posted on 17/02/2017 , work completed 17/02/2017
Prompt & professional
Customer Service
Quality
Value
More than happy to recommend the service received. Impressed with the quick and efficient way an unexpected problem was dealt with.
Maurice, Northamptonshire Posted on 15/02/2017 , work completed 15/02/2017
Recommended
Customer Service
Quality
Value
Delighted with products (three windows and a door) and service. Polite and professional.
Matthew Moran Posted on 13/02/2017 , work completed 13/02/2017
Front door
Customer Service
Quality
Value
Highly recommended. Very professional. Great product & a great price.
Terence, Northamptonshire Posted on 16/12/2016 , work completed 16/12/2016
My review.
Customer Service
Quality
Value
Nice clean job, quick and efficient.
Stephen, Northamptonshire Posted on 15/12/2016 , work completed 15/12/2016
Reasonable job
Customer Service
Quality
Value
The job itself was well done. The only criticism would be that some minor damage was done inside the house. (Scrapes on wallpaper etc.).
Paul, Northamptonshire Posted on 13/12/2016 , work completed 13/12/2016
Prompt arrival - excellent job
Customer Service
Quality
Value
Workmanship was first class. Quality of product was excellent.
Thomas C, Northamptonshire Posted on 06/12/2016 , work completed 06/12/2016
Very polite and professional
Customer Service
Quality
Value
From the beginning of the phone call to the end of patio doors fitted and back door, was very polite, very professional and a delight to have Park Lane fitters who had a sense of humour. We would certainly recommend to family and friends and have done.
Ann, Northamptonshire Posted on 28/11/2016 , work completed 28/11/2016
Brilliant job
Customer Service
Quality
Value
They were prompt, professional, sorted problems without any fuss and not to our expense. Would use again and recommend to friends.
Andrew, Northamptonshire Posted on 25/11/2016 , work completed 25/11/2016
Brilliant window brilliant fitters
Customer Service
Quality
Value
We always use Park Lane and we always get a good job.
Pat, Northamptonshire Posted on 02/11/2016 , work completed 02/11/2016
Fantastic
Customer Service
Quality
Value
Top job, very professional fitters. Reliable and efficient. always use 'Park Lane'.
Angie, Northamptonshire Posted on 01/11/2016 , work completed 01/11/2016
Brilliant job
Customer Service
Quality
Value
The two installers arrived on time. They were very pleasant and done a brilliant job of work before they left, they cleaned and tidied everywhere they had been. "Highly recommended"!
Judith, Northamptonshire Posted on 31/10/2016 , work completed 31/10/2016
Fantastic job
Customer Service
Quality
Value
As a bedroom & kitchen fitter, I am extremely particular with my work and to have somebody else do work for me is unusual. My 2 key windows & arched fresh door were not the easiest to get right, but with the detail the surveyor went to and the quality of the fitters, the team made an excellent job and I would not hesitate to recommend them to anybody.
Keith, Northamptonshire Posted on 26/10/2016 , work completed 26/10/2016
Excellent job, first class tradesmen.
Customer Service
Quality
Value
No pressure sales, friendly, helpful surveyor, and a clean installation, professionally done by first rate, friendly installers. This is the second time I have used Park Lane Windows. Their standards have not dropped!
Roy, Northamptonshire Posted on 18/10/2016 , work completed 18/10/2016
Visually a first class job.
Customer Service
Quality
Value
Visually a good first class job & they cleaned up well you would not know they had been.
Keith, Northamptonshire Posted on 14/10/2016 , work completed 14/10/2016
Quality product
Customer Service
Quality
Value
Pleased with the finished job, but several admin mistakes made along with way. Like exterior panel originally fitted was not to the agreed design & had to be changed subsequently. Job when finished was good.
Which? Trusted Traders Consumer Posted on 03/10/2016 , work completed 03/10/2016
Prompt & professional
Customer Service
Quality
Value
Top class job. "First class fitters." We are delighted with our new doors & windows, and would recommend Park Lane Windows, for price & quality.
Shirley, Northamptonshire Posted on 14/09/2016 , work completed 14/09/2016
Disappointing
Customer Service
Quality
Value
We have used Park Lane numerous times and have been happy with their products and service. Sadly our recent experience fell far below our expectations. It has taken two months to sort out and rectify various problems. There seemed to be a distinct lack of communication between the various people at the company as to what was happening to sort matters out. It seems sadly that the company has lot its focus on quality and service. Based on our recent experience we doubt we would use them again.
Michael, Northamptonshire Posted on 13/09/2016 , work completed 13/09/2016
Best in the business!
Customer Service
Quality
Value
First rate service! Both before & after always accessible, attentive to detail, excellent technicians from start to finish, can't fault them!
Susie, Northamptonshire Posted on 08/09/2016 , work completed 08/09/2016
Outstanding Service from start to completion
Customer Service
Quality
Value
Could not have wished for a better team, courteous at all time, professional and ensured all areas were left clean and tidy every day. Mark and Gerry (supported by Paul) were a delight to have carrying out the major job of replacing 16 windows and conservatory. I would have no hesitation in recommending this company and their workforce. Thank you so much guys. Ellen
Sandie19 Posted on 05/08/2016 , work completed 05/08/2016
Touch of class
Customer Service
Quality
Value
Very pleased, nice finish.
John, Northamptonshire Posted on 03/08/2016 , work completed 03/08/2016
Pleasing result & efficient service
Customer Service
Quality
Value
This company provided us with a very competitive quotation and efficient service. The fitters were quick but careful in their work and the result very pleasing. We would recommend them unreservedly.
Camilla, Northamptonshire Posted on 07/07/2016 , work completed 07/07/2016
Brilliant job, prompt and professional
Customer Service
Quality
Value
Over a number of years we have dealt with Park Lane on a number of occasions on various properties that we have owned. Brilliant job all round. Well done chaps.
Carol, Northamptonshire Posted on 20/06/2016 , work completed 20/06/2016
Brilliant job - professional workers
Customer Service
Quality
Value
Family run company - easy to talk to - good service and quality product. House in conservation area so windows and doors have to match and comply (any repairs done promptly and professionally).
Which? Trusted Traders Consumer Posted on 20/06/2016 , work completed 20/06/2016
First class and five star.
Customer Service
Quality
Value
Great service, very clean, kept the guys going with lots of tea and laughter, they were all first class.
Stephen, Northamptonshire Posted on 20/06/2016 , work completed 20/06/2016
Very Professional
Customer Service
Quality
Value
Arrived on time. Sheeted up fitted door. Cleaned up. Very professional and cheerful workers.
Keith, Northamptonshire Posted on 14/06/2016 , work completed 14/06/2016
Excellent
Customer Service
Quality
Value
Non-pushy sales visit. Excellent courteous workers.
P J, Northamptonshire Posted on 13/06/2016 , work completed 13/06/2016
Absolutely brilliant.
Customer Service
Quality
Value
A truly fantastic trader. Windows fitted quickly & on date quoted. Clean & very tidy furnished job. Would definitely recommend them for further move.
Francia Jane, Bedfordshire Posted on 07/06/2016 , work completed 07/06/2016
Highest quality
Customer Service
Quality
Value
1) The workman were efficient and tidy. 2) The installation was of the highest quality.
Maurice, Northamptonshire Posted on 23/05/2016 , work completed 23/05/2016
Would certainly use them again
Customer Service
Quality
Value
Arrived at expected time both days. 2 young but experienced fitters who were pleasant, courteous & cheerful. Lovely windows, beautiful job - would certainly recommend them.
Margaret, Northamptonshire Posted on 23/05/2016 , work completed 23/05/2016
Brilliant job
Customer Service
Quality
Value
A nice neat, clean and tidy job. Well done.
Gary, Northamptonshire Posted on 03/05/2016 , work completed 03/05/2016
Very professional
Customer Service
Quality
Value
The work, is new roof etc to conservatory carried out in an efficient and pleasant manner. Workman friendly and cooperative at all times keeping me informed as the work progressed. I am hopeful that all previous problems will have now been eliminated.
Malcolm, Northamptonshire Posted on 25/04/2016 , work completed 25/04/2016
Another very good job
Customer Service
Quality
Value
A very good job completed by a friendly competent engineer. The product is of a high quality and we are completely satisfied with Park Lane Windows.
Keith, Northamptonshire Posted on 15/04/2016 , work completed 15/04/2016
Value for money and a proper job
Customer Service
Quality
Value
Fitters very professional, prompt and efficient tidy workers. Supplied wrong glass for bathroom windows but replaced and fitted them promptly the next day. Overall very satisfied that I got what I paid for. Very pleased with the fitters. Good workers, very professional.
Robert, Northamptonshire Posted on 12/04/2016 , work completed 12/04/2016
A very impressive service
Customer Service
Quality
Value
The two man installation team was very efficient and the work was of the highest standard, attention to detail was second to none. A superb job and a very happy wife. Happy days.
Ian, Northamptonshire Posted on 21/03/2016 , work completed 21/03/2016
Lovely job and lovely people.
Customer Service
Quality
Value
No pressure from salesmen to buy who helped to decide which design was best for us. very quick from when we decided to buy to actually having windows fitted. Fitters very prompt very polite, friendly and did an excellent job and no mess when finished. Bang on!
Peter, Northamptonshire Posted on 14/03/2016 , work completed 14/03/2016
Good job
Customer Service
Quality
Value
Very prompt, friendly, worked constantly and cleanly, no mess was left. Very pleased with the windows. I have recommended them before and that person was very pleased too, so I would recommend them again.
Susan, Northamptonshire Posted on 10/03/2016 , work completed 10/03/2016
Fast, efficient service.
Customer Service
Quality
Value
From quote through to fitting Park lane provided professional and efficient service. This is the second time we have used them and will use them in the future.
Joanne, Northamptonshire Posted on 02/03/2016 , work completed 02/03/2016
Professional, helpful & tidy
Customer Service
Quality
Value
The two gentlemen who conducted the work to replace my French door & windows were efficient, helpful & tidy. Well done boys.
Jeanette, Northamptonshire Posted on 02/03/2016 , work completed 02/03/2016
Friendly, efficient, professional work
Customer Service
Quality
Value
From quote to completion service was excellent and great value for money. All contact was friendly and relaxed; all appointments kept on time and the fitting amazingly quick but careful with everything left clean and tidy. The fitters were great, friendly and efficient. The finished window is everything we had hoped for.
Edward, Northamptonshire Posted on 27/02/2016 , work completed 27/02/2016
Brilliant job - well satisfied
Customer Service
Quality
Value
Everything from start to finish was excellent. Will not hesitate to use them again and recommend them to friends.
Glynis, Northamptonshire Posted on 15/02/2016 , work completed 15/02/2016
Excellent service, great windows and no pressure
Customer Service
Quality
Value
We needed x 7 replacement windows for our flats in Northampton and Park Lane Windows were brilliant. Professional, friendly and helpful and not at all pushy. The fitted windows look great and the fitters were incredibly helpful. Everywhere was left nice and tidy and we couldn't fault their service. Thanks!
PhilBattison Posted on 12/02/2016 , work completed 12/02/2016
Great service
Customer Service
Quality
Value
From initial enquiry through to fitting received great service for a very competitive price.
David, Northamptonshire Posted on 14/12/2015 , work completed 14/12/2015
New front door
Customer Service
Quality
Value
Very pleasant fitter. Arrived early. Did a thorough job.
Ivan, Northamptonshire Posted on 06/11/2015 , work completed 06/11/2015
Very good job
Customer Service
Quality
Value
A refreshing change from the high pressure salesman we have seen from two large national companies in the past. Will certainly use again if we need any more double glazing jobs. Our daughter has already had windows fitted on our recommendation.
Eric, Northamptonshire Posted on 05/11/2015 , work completed 05/11/2015
1st Class
Customer Service
Quality
Value
Have already recommended to friends, hoping to have the rest of my windows replaced in the new year.
Rob, Northamptonshire Posted on 02/11/2015 , work completed 02/11/2015
Very good work.
Customer Service
Quality
Value
The two fitters worked very hard for two days on my job. So very clean and tidy. I'm absolutely delighted!
Anne, Northamptonshire Posted on 09/10/2015 , work completed 09/10/2015
My Review
Customer Service
Quality
Value
Prompt and professional
Anthony, Northamptonshire Posted on 07/10/2015 , work completed 07/10/2015
Very good and professional.
Customer Service
Quality
Value
Came when they said, did what they said, good all round.
Phillip, Northamptonshire Posted on 06/10/2015 , work completed 06/10/2015
My Review
Customer Service
Quality
Value
Excellent work
Raymond, Northamptonshire Posted on 02/09/2015 , work completed 02/09/2015
Excellent team & job
Customer Service
Quality
Value
I was really pleased with Jake & Ginge's work. They were prompt, pleasant, helpful and professional. The job was a little tricky and I asked their forbearance while I sorted out existing issue in their tea break, which was no problem to them. They left the area clean & tidy and I have since varnished the cill with 6 coats and sealed the cill to the frame & brickwork & it looks good enough for a brochure!
John, Northamptonshire Posted on 03/08/2015 , work completed 03/08/2015
Brilliant job
Customer Service
Quality
Value
We couldn't have picked a better company. The guys who worked on our property were professional, friendly, decent people. The windows look amazing and we are so pleased
Faye, Northamptonshire Posted on 22/07/2015 , work completed 22/07/2015
My Review
Customer Service
Quality
Value
Very happy, on time, good job
Jackie, Northamptonshire Posted on 03/07/2015 , work completed 03/07/2015
Prompt and professional.
Customer Service
Quality
Value
Excellent installation of French doors and windows. Dates adhered to, friendly and professional staff. Would use them again.
Fiona, Northamptonshire Posted on 07/06/2015 , work completed 07/06/2015
Which? Local Review
Customer Service
Quality
Value
Very good service when they fitted 7 secondary windows for our house. Everything fitted very well first time. Importantly, their salesman is on a fixed salary, not on commission. Overall prices reasonable. I would be glad to use them again.
kafka Posted on 02/07/2012 , work completed 02/07/2012
Which? Local Review
Customer Service
Quality
Value
This company quoted a VERY competitive price, came promptly and were a pleasure to deal with from the initial man who did the quotes to the personnel who installed the windows. They worked quickly and did an excellent job: little mess, all cleared and taken away. We had several shapes and types of windows installed and we are very pleased indeed with all the results. Over a year after installation we still have absolutely no complaints or problems.This is an excellent company and thoroughly recommended.
diannemac Posted on 07/04/2011 , work completed 07/04/2011
Which? Local Review
Customer Service
Quality
Value
I have used Park Lane for over 20 years they have fitted a conservatory, Porch, all my Windows, facia and soffits, at different times, I cannot reccomend them highly enough. They supply and fit high quality units at a very competative price, call them for a quote there is no hard sell.
cobby60 Posted on 01/04/2010 , work completed 01/04/2010
Which? Local Review
Customer Service
Quality
Value
Talked to several suppliers and chose Park Lane on price for a large number of A rated replacement PVCu windows. Also they supplied external doors and repaired a lovely Swedish wooden front door at no charge, even at the cost of not making a sale. Very friendly owners and staff. Very pleased with the overall job.
Dr A Walker Posted on 25/11/2009 , work completed 25/11/2009
Which? Local Review
Customer Service
Quality
Value
Trader supplied PVC-U Roofline, Windows and Conservatory using Eurocell 70mm system materials. Trader is a FENSA registered installer.
agen Posted on 30/05/2007 , work completed 30/05/2007