Pass And Totterdell Limited

I've used Pass And Totterdell Limited for several years and have always been impressed with their expertise and customer service. - They always strive to get to you as quickly as possible. - They installed our new oil boiler a few years ago at a price significantly lower than we had been quoted by other installers. - All the team are friendly, helpful and very knowledgeable. - Excellent communication throughout I wouldn't hesitate to recommend them.

The boiler stopped in the night and wouldn’t turn back on after doing everything I could to put it right. They came out the same day and ordered the part and was lucky it was a part they had in stock. So they came back out on Friday and fitted it and serviced it at the same and it was working properly again. What I liked about them was their honesty and they really cared about the job as the house was so cold. They were friendly, happy and just two genuine guys that I feel are a great asset to your company. Thank you for fixing it so quickly and for actually caring about the whole thing.

New taps fitted. Very pleased with the high standard of work. A fast response. Very friendly plumber and office staff thank you.

Having used Pass and Totterdell, almost from the point Geoff and Mark set up in business, to update our heating system, extend it, replace radiators and general plumbing and gas repairs we have been delighted on every occasion by the service and standard of work. When making the decision to replace the family bathroom P&T were the obvious choice. The design process, selection of hardware and finishes were made very easy through the patience of BBS and the advice of Justin Bishop who organised and installed the new bathroom. We cannot recommend highly enough Justin, Paul and the team who completed the works to a very high standard, overcame all the onsite problems involved with fitting a modern bathroom into an old house, always with a smile and a positive attitude to achieve exactly what we wanted. First class job from beginning to end, thanks to Justin and the boys not forgetting the team at Pass and Totterdale.

Thursday 28/11/24 the boiler in our tenant's property failed. Called P&T and left a message. I was contacted a few minutes later and an appointment was made for that morning. Unfortunately, the boiler needed replacing. Expecting to have to wait some time for this to be done I was pleasantly surprised to be booked in for the following Monday - 2nd December. Very efficient team. The new boiler was up and running and tested by lunchtime. Very neat and tidy and all rubbish removed from site. Highly recommend this Company.

My heating stopped working so was in a right panic during recent cold weather. Have previously used Pass and Totterdell to do my annual service, and was very impressed, I called them. The team who answered my call were great, they were very busy but got me an urgent appointment within a day. The engineer who came was professional, knowledgeable and very kind. A great company would 100% recommend!

Pass + Totterdell are reliable, trustworthy and do work of good quality. They are expensive, though: this job took only ten minutes but cost me £160.

Pass and Totterdell have replaced an old boiler in a rental property for me. It was all arranged and completed whilst I was unavailable - Pass & Totterdell dealt with the tenant/letting agent on my behalf and sorted it all out with the minimum of fuss. I'm very grateful to them for getting the job done quickly and efficiently.

On holiday and learned of a leak beneath kitchen sink. Out of the country and unable to use formal request for support. Company responded to email and promised to be available within hours of my return. They kept their promise, appeared, diagnosed problem, returned to base to collect necessary items, returned and within ninety minutes all was well. Most professional.

Just had a new boiler fitted by pass and Totterdell absolutely first class service, courteous, knowledgeable and professional happy to recommend.