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Pass And Totterdell Limited

4.9

44 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jun 2019

About

At Pass and Totterdell Plumbing, Heating and Gas Services, also Air Conditioning no job is too large or too small. We cover everything from a dripping tap to full Central Heating System Installations.

Servicing
Landlords Gas Safety Inspections
Repairs
Installation of all appliances
Power flushing
Bathroom installations
Upgrades
PAT testing
Free quotations
LPG
Natural Gas
Oil
Air Conditioning

Call us or drop us an e-mail for a free quotation and great rates – we’ll be glad to help

We cover all of GL, BS and further.

Being Gas Safe Registered and Oftec registered we can work on all Natural Gas, LPG and Oil appliances. We are also REFCOM registered for Air Conditioning work.

Gas Safe Registration Number 544890

OFTEC Registration Number C100335

REFCOM Registration Number 1019790

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Gas cooker installation
    • Gas cooker repair
  • Bathroom fitters

    • Bathroom refurbishment
  • Air conditioning contractors

    • Air Conditioning
  • More Services

    • radiators
    • gas emergencies
    • underfloor heating
    • lpg

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
44 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Always use P&T, consistently excellent service
Customer Service
Quality
Value
We have used P&T a fair few times now, from a small job of a new tap to a big job of a new boiler and radiators, their communication and level of service is excellent. We never have to wait long for someone to come out if we have a problem. Their pricing is very fair and they always complete the job on time and to an excellent standard. I recommend them to all my friends needing plumbing work. 10/10
Customer in South Gloucestershire Posted on 14/03/2024 , work completed 14/03/2024
Excellent from start to finish
Customer Service
Quality
Value
Very quick response to my email enquiry regarding a one off service for an oil boiler, dates and times were offered to suit and were also widely available. Communication was superb and very reasonable prices. The work was carried out on time and professionally, questions I raised were answered well. Will definitely use for my regular servicing and would highly recommend P & T.
Customer in South Gloucestershire Posted on 13/03/2024 , work completed 06/03/2024
Absolute Life Savers + Excellent Service
Customer Service
Quality
Value
We honestly cannot recommend Mark and his team more highly. They inherited a job from our previous contractors, who'd made multiple mistakes: as a result, floorboards needed taking up to fix pipework errors alongside cavity walls being opened up where pipes had not been connected properly, resulting in water leaking through the ceilings and walls of our new extension. Mark and his team went above and beyond, in the busy run-up to Christmas Day, working late and fitting us in to make sure we had heating and an efficient boiler system. They were absolute life-savers and ended-up reconfiguring much of our heating. At every stage, they consulted with us up-front on any additional costs to check we were happy (unlike our previous plumber). Pass & Totterdell genuinely care about client satisfaction and delivering an exceptional service. A pleasure to have worked with.
Customer in Bristol City Posted on 09/03/2024 , work completed 24/12/2023
Great consistent service
They installed our Worcester boiler 9 years ago and have serviced it each year since. Friendly staff and efficient.
Customer in Gloucestershire Posted on 05/03/2024 (Reviewer did not use service)
Quality service and price
Customer Service
Quality
Value
Easy to arrange convenient time for a regular boiler service. Engineer arrived on time.polite and efficient. Very reasonable charge.
Customer in South Gloucestershire Posted on 28/02/2024 , work completed 27/02/2024
Excellent from start to finish
Customer Service
Quality
Value
Service exceeded all expectations. Everything was easy. This included: initial enquiry where my technical query dealt with (by a relevant engineer), help to select the right boiler at a very good price, booking in the install to suit our needs, turning up on time with a freindly attitude, discussing some potential tweaks to the install and having these attended to without any issue, tidying up afterwards, receiving an easy-to-understand invoice which was easy to pay, getting the post install documentation without delay. All these things and more, made this potentially stressful situation, very straightforward and painless.
Customer in South Gloucestershire Posted on 26/02/2024 , work completed 25/01/2024
Exceptional Service
Customer Service
Quality
Value
We just wanted to say how delighted we were with the service that we received from Pass & Totterdell. The speed of the service once we reported our broken boiler was exceptional. To have a new boiler installed up and running which was in reality a couple of days was fantastic. Thank you and all the team for a great service. Kind regards
Customer in Wiltshire Posted on 19/10/2023 , work completed 13/10/2023
Boiler Service
Customer Service
Quality
Value
Booked a boiler service. Gentleman who came didn't seem clear about the expectations and had to keep calling someone in the office. Was then told that the boiler failed the flue test and was quoted 1500 for a new flue. When checked with another plumber and online it seemed incorrect information and unnecessary work. Very disappointing.
Customer in South Gloucestershire Posted on 02/10/2023 , work completed 20/07/2023
The trader replied (on 02/11/2023)
Hi, We have reviewed the situation regarding your job, We came out and carried out safety work to the boiler, Having viewed the exhaust emissions and your flue with our analyser, Your flue is not installed straight and this is why the readings are higher than they should be! We supplied a quote no where near the £1500 you suggested above it was actually around the £600 mark to replace the flue as poorly fitted and signs of unsafe situation as per pictures I sent to your email. Getting it fitted correctly will make sure your boiler runs efficiently/no risks??? We would be happy to discuss your concerns, I understand you have had someone else test and sign this off and this is at your discretion, We will always put safety first as reading don't lie on our analysers that are calibrated yearly.
Pass and Totterdell: Plumbing, Heating and Gas Services
Customer Service
Quality
Value
We have been using Pass and Totterdell for many years and cannot rate them highly enough! They are extremely personable, professional and reliable! Nothing is ever too much trouble for this company. They aided us with a carbon monoxide issue (when we were tenants in a rented house). They have fitted a super, 'middle of the range' bathroom, in our family home and have also installed our first class Worcester boiler! They are fantastic when it comes to communication - All work has been done and agreed to a schedule and a budget. I would highly recommend this commany as we know we can rely on them to do an excellent job. Well done Pass and Totterdell!
Customer in Bristol City Posted on 27/06/2023 , work completed 22/12/2022
Professional and Exceeded Expectation
Customer Service
Quality
Value
Totally happy to recommend Pass & Totterdell. We had 4 Air Con units fitted for our company and the whole transaction from quoting, answering initial queries, ordering parts, booking dates and the installation itself have been smooth and impressive. All the installers were friendly, thorough and tidy and all checked fully by them before leaving. Had a minor query with how to use the system once installed and again the after sales was just as good which is sometimes not the case with some tradesman. Really glad we chose them from a colleagues recommendation.
Business Customer in South Gloucestershire Posted on 26/06/2023 , work completed 08/06/2023