Pass And Totterdell Limited

Have been using Pass and Totterdell for quite a few years now, they have fitted a new boiler and service it every year, fitted a new bathroom, nothing is too much trouble, they are always willing to help. I can’t fault there work, customer service or prices.

I had a system flush and a new boiler installation. A professional service from start to finish. The installer, Luke, was efficient, organised and courteous throughout. The whole install went well and was finished earlier than I had anticipated and everything left tidy. We are very happy with the new boiler and the service we received; and at a good price too.

After a slow start from drawing up the work schedule for our bathroom fit, through installation, commissioning and snagging the service was excellent. Justin and his team were a joy to have around and finished the job to budget and on schedule overcoming the inevitable snags along the way. Highly recommended.

We had Mark put today to repair our pretty old oil boiler that had given up the will to live. It was a very unpleasant job due to the amount of soot inside that needed to be cleaned out before the burner unit could be replaced. Mark was absolutely fantastic. Very friendly and polite, explained everything he was doing and worked quickly and professionally to get the job done. Its now like having a new boiler - we are over the moon and lovely to see someone take so much pride in their work. We have used this company a few times now and simply wouldn't consider using anyone else now. Every single person who has come out has been great. Recommend very, very highly.

P&T service our home boiler and carry out any maintenance that is needed. They are always fast to respond, quotes and options are given promptly and they carry out the work in a efficient way, no mess ever.

The team from Pass and Totterdell fitted, plumbed in and wired up a shower and toilet contained within a stud work frame. This utilized a small alcove in our bedroom so that visiting Grandchildren didn't have to queue up for the one bathroom we originally had. They fitted the ensuite into a confined area with great skill and determination. I couldn't believe such a small space could be so dramatically transformed. They advised and amended my plans as they went along. I am delighted with the finished article. The team of Justin, Luke, Matt and Ricky were courteous and professional throughout. The place was kept clean and tidy and they carried out their work as expeditiously as possible. They were a great bunch of lads with a first-class work ethic, charging me a fair price for an excellent piece of work.

Mark Totterdell responded quickly to our emergency with a complete boiler breakdown. Due to the age of the boiler & probable ongoing costs after repair, we decided to replace it. P&T provided a competitive quotation for the work & completed the installation within 7 working days of the initial call out. The P&T engineer, Luke, was great. Turned up on time & completed the installation & testing giving a very efficient & friendly service. Highly recommended.

The project is a total renovation of a house that has been unoccupied for a number of years. The plumbing and heating system needed to be ripped out and replaced. Geoff Pass from Pass and Totterdell, Plumbing, Heating and Gas Service was recommended by a friend, but we still spent some time getting more quotes for such a big job. I now wish I had not wasted the project time getting more quotes. Many companies did not even bother providing a quote despite doing the visit and those that did give a quote were ridiculously more expensive. Geoff's quote was detailed and he took the time to explain everything and made recommendations for the house which we are grateful for. Once we had made the decision to go with Pass and Totterdell, we were given a start date and an estimate of how long the job would take. The heating engineers Luke and Drew turned up on the start date we were given and worked around the other aspects of the project and got the job done with one day to spare. Geoff then took his time to explain every aspect of our new heating and plumbing system. We now have a modern heating system and a warm home. We are very satisfied customers and would definitely recommend Pass and Totterdell.

VERY HAPPY WITH THE WORK AND PRODUCT WOULD MOST CERTAINLY USE THEM AGAIN BOTH ENGINEERS AND MANAGEMENT WERE MOST HELPFUL

Plumber called within the time frame I was given. He was careful and methodical whilst completing the job. Very satisfied.