Paul Wareing Plumbing & Heating Ltd

As a member of Which I was looking for the best buy combi boilers replacing my current boiler and noticed Which recommended installers. I selected two, and picked Paul Wareing Plumbing & Heating Ltd who was also an approved installer of the boiler I selected. They turned up on time each day. and carried out the work to a very high standard. I would certainly be very confident to recommend them to any person that would require their services.

Contacted Paul Wareing for an annual boiler service. I got an immediate reply and a date arranged to suit me. Engineer contacted to confirm arrival time. Friendly, polite and helpful. Answered questions and explained service fully. I would highly recommend them and will be booking again for future including any other work required.

Referred to me by my work colleagues, Paul’s company provided a competitive quote with assurances in place about what suited my property and our family needs - We were long overdue to replacing a 20 year old boiler. Quote provided quickly and agreed. Fantastic job arriving promptly each day to both install the boiler and remove a redundant boiler-mate. Paul registered the combi boiler which has a 10 year guarantee. Didn’t need to communicate that much as all questions answered swiftly, including those I didn’t ask. Unreservedly recommend. I will be using Paul for my annual service and other plumbing services.

From my first enquiry about having a new boiler fitted I received excellent service. Appointments were kept, paperwork was received on time and clear to understand. On the day of the fit and replacement, the work was completed in a clean and tidy way and the new boiler works really well. First-class all round

We needed a new boiler and with winter approaching the Wareings were able to prioritise our request. The work was carried out professionally and to the agreed quotation. A survey was carried out before commencing work to establish location of plumbing, electrics and gas supply, etc. Additionally, a defective shower was repaired at the same time as the new boiler installation. When a problem occurred during installation, time was taken to resolve issues. If any problems occur post installation, I have been advised to keep in touch with Paul Wareing. Both boiler and shower are functioning well, ahead of winter which is great. Initially, there was air in the central heating system when the new boiler was commissioned, Paul Wareing returned promptly to resolve the problem. Before and after the work being carried out, communication was good with phone calls being answered or returned promptly. After the work was completed, the house was left clean and tidy. I can thoroughly recommend this company for their professionalism and customer care.

I contacted Paul Wareing plumbing and heating on a recommendation from a friend and must say they more than lived up to this. From start to finish they're friendly, professional approach was much appreciated. Having had some bad experiences with workmen in the past I am wary of having anyone in the house but both Paul and son were both hardworking and my fears were soon dispelled on meeting them. Paul made a second visit prior to starting work to advise on the job and clearing the house for access and completed the replacement of boiler and water tank efficiently and easily within the time frame as we wanted and did not, unlike other quotes try to get us to have what we didn't want. The system has been up and running for a couple of weeks now and we are very happy with the system and quality of the work done.

Woke up one morning to a leaking boiler. Checked Trusted Trader and contacted Paul Wareing Plumbing for an urgent quote to replace the boiler. Paul came out to us on his day off. He was pleasant and extremely helpful. We received a very reasonable quote very quickly which we accepted and works were booked. Paul and his son arrived on time and worked solidly for a day and a half. We had the new boiler relocated upstairs so pipework needed to be laid up through the loft. They made good where the old boiler had been removed, all rubbish was removed and the new system demonstrated and fully explained. Communication was excellent and both father and son were chatty and pleasant, explaining the job thoroughly. We will definitely use it again and recommend it to others.

I will always make a beeline for a Which? Trusted Trader and preferably smaller family businesses that still understand what customer service really entails. Paul Wareing Plumbing & Heating Ltd is an outstanding example of this aspiration. They comprehensively discuss needs and then actually turn up on time to fulfil the brief. In my case, I needed the replacement of bath and sink taps plus attention to a cistern. Matt (Paul Wareing's son) could not have been more professional, courteous and helpful. (The bonus was that he is a talented fast bowler for Suffolk and as he worked we were able to resolve all England's cricket challenges!) This is now my go-to plumbing company.

Needed boiler installation 1 year ago had many quotes chose Paul Wareing to install the new Bosch Worcester boiler and immersion tank as he was knowledgably, suggestive and non pushy when discussing what needed to be done giving confidence in the work and installation and quote was fairly priced. Paul and Matt did a fantastic installation with high quality work and it was easy to have them in the house. Since then Matt has installed new whole house pump for us. Recently Paul quoted on new bathroom installation and again this was a fair price quote. Paul was also happy to give us the name of a tiler whom he felt confident in recommending. Paul and Matt and there tiler installed new bathroom for us and did a fantastic job, bathroom looks great.

Fantastic company from start to finish. Tracy was so helpful on the phone and over email to help ensure we got the product we needed. Paul is such a friendly and knowledgeable professional and it was a pleasure to have him in the house to do the work. We would not hesitate to recommend or use it again.