Endorsed by Which?

Paul Wareing Plumbing & Heating Ltd

5.0

51 Reviews

Opening Hours
Today - 08:00–20:30
  • Monday 08:00–20:30
  • Tuesday 08:00–20:30
  • Wednesday 08:00–20:30
  • Thursday 08:00–20:30
  • Friday 08:00–20:30
  • Saturday - Closed
  • Sunday - Closed

About

Paul Wareing Plumbing and Heating Ltd offers a reliable, affordable and professional service to Colchester and the surrounding areas. We specialise in replacing gas boiler and are Accredited Installers of Worcester Boilers and can therefore provide their 10 and 12 year boiler guarantees.

We offer the full range Plumbing and Heating services from repairing a dripping tap to installing a full central heating system.

The Company was established in 1990 after Paul completed a comprehensive 5 year apprenticeship whilst working for a local plumbing and heating contractor.

We have now employed our youngest son (Matthew) into the business. Matthew is also a fully qualified plumber, and a Gas Safe and OFTEC registered Engineer. He Completed his 4 year, day release apprenticeship at Colchester Institute in 2016 whilst working for the business.

We pride ourselves on the reputation that we have built up as a family run business and appreciate the loyalty shown by our many returning customers.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Bathroom fitters

    • Bathroom refurbishment
  • More Services

    • general
    • plumbing
    • maintenance
    • repairs
    • installations

Customer reviews

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5.0
51 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Brilliant work
Customer Service
Quality
Value
I've used Paul's service for several years when I originally saw his advert in the local magazine. He most recently serviced my boiler and did a good a job as any - I am very grateful for his hard work and he never lets me down
Which? Trusted Traders Consumer Posted on 24/11/2016 , work completed 24/11/2016
Cheerful & Helpful!
Customer Service
Quality
Value
Paul Wareing Plumbing & Heating have done regular boiler servicing, replaced a central heating pump and replacement my kitchen sink and taps. Paul and his team are always cheerful and helpful and are tidy workers who always clear up well. They are totally reliable and trustworthy and do not try to talk you into having extra work done. There was a manufacturing fault with the kitchen sink. Paul dealt with the manufacturer and got us a replacement sink and did not charge us for refitting it. I would highly recommend this company!
Heather, CO7 7UE Posted on 20/11/2015 , work completed 20/11/2015
Brand new central heating system and bathroom suite installation
Customer Service
Quality
Value
After contacting three tradespeople I chose Paul to install a brand new gas central heating system and a new bathroom suite and shower . I chose Paul not only because of his excellent reviews but equally as important to me was the fact that I came away from our first meeting with a very good impression. Paul and Matthew were efficient workers and all of the work was completed to a very high standard. I am absolutely delighted with all aspects of the work, the communication throughout, how accommodating they were with any changes I decided to make and their commitment to making sure I was entirely happy with everything before they finished the job. From my experience I would have no hesitation in recommending this company.
Customer in Essex Posted on 24/06/2019 , work completed 08/02/2019
The trader replied (on 18/07/2019)
Thank you for the kind words. It was pleasure to work for you and look forward to being of service in the future.
New Boiler installation
Customer Service
Quality
Value
Paul Wareing Plumbing Installed a new boiler, new radiator and replaced an old radiator. All the work carried out was completed within the time quoted, and to a high standard. I have no hesitation in recommending this company and will be going back to them should I need any further work carried out.
Customer in Essex Posted on 20/09/2023 , work completed 19/09/2023
The trader replied (on 25/09/2023)
Thank you for your kind words and taking the time to comment our works. We look forward to not only maintaining your boiler but to help with any other plumbing, heating or servicing needs. We look forward to your continued custom.
First class plumber
Customer Service
Quality
Value
This was the second job that Matthew from Paul Wareing Heating and Plumbing has done for me in the past couple of months. The work was excellent - neat, tidy and 100% efficient. Matthew is a very customer friendly tradesman who makes you feel completely comfortable that you are going to get a 1st class job with no fuss. The quotation was very reasonable and everything worked exactly as arranged with the office. The best plumbing firm that I've ever used, no question.
Customer in Essex Posted on 21/09/2023 , work completed 06/09/2023
The trader replied (on 25/09/2023)
Thank you for your kind comments which I have also passed on to Matthew. I am so glad that you have been completely satisfed with works as that is always our aim - to please and retain our customers.
Very efficient!
Customer Service
Quality
Value
Tracey Wareing installed a new boiler and did some pipe work. The work was done very quickly and efficiently and all is working very well. I had no complaints at all and would highly recommend the company.
Linda, Co70hb Posted on 31/07/2016 , work completed 31/07/2016
Excellent Job
Customer Service
Quality
Value
Excellent job. Arrived on time, cleared up after themselves. I would recommend them highly.
Avril, Essex Posted on 21/12/2017 , work completed 21/12/2017
Excellent job installing new shower over bath, changing taps and replacing internal WC workings
Customer Service
Quality
Value
Excellent job from the initial visit to assess work and provide estimate to carrying out work. They arrived on time. Very good workmanship, care was taken when working in our house. The result has enhanced our bathroom. Very polite and helpful. The price to carry out the work was very reasonable. Won't hesitate to use their services in future.
Customer in Essex Posted on 15/02/2019 , work completed 21/01/2019
Excellent job installing new shower over bath, changing taps and replacing internal WC workings
Customer Service
Quality
Value
Paul arrived on time to assess the work and provide an estimate. Matthew arrived on time to carry out the work, which was carried out very professionally with the minimum of disruption, whilst taking care when working in the house. They were both courteous and helpful. The price quoted to carry out the work very was reasonable. The work carried out has enhanced our bathroom. From the initial enquiry to completion of work, everything went well. Would not hesitate to use their services again, thoroughly recommended.
Customer in Essex Posted on 18/02/2019 , work completed 21/01/2019
The trader replied (on 09/06/2019)
Thank you for taking the time to leave a review. We look forward to working for you again.
Friendly
Customer Service
Quality
Value
They arrived on the scheduled day. They removed old boiler and supplied and fitted new one. Friendly, good communication, left no mess. Also gave me a reduced invoice as the job was less work than they expected. I would highly recommend them.
Clive, Essex Posted on 13/05/2019 , work completed 13/05/2019
Inspired Confidence
Customer Service
Quality
Value
I have been looking for a plumber for a while to service the gas boiler, and I had a few other jobs needed doing as well. I found Paul through this website and was impressed with the customer reviews. I know these might sound silly things, but he actually answered his phone; was prepared to deal with my shortlist of little jobs, and then he actually turned up when he said he would. This has not always been my experience! A very personable man who knew what he was doing. Apart from the boiler, he decommissioned a water softener and even took it away. He also fitted a new outside tap. I then talked to him about a different type of water conditioner I was interested in, and although he had not come across it before, he was able to install it for me on a subsequent visit. I was also wanting to have a plumber lined up for when my boiler needs replacing, and he will definitely get that job when it is needed. His wife is also incredibly helpful and efficient. I cannot sing their praises highly enough and have absolutely no hesitation in recommending them.
Customer in Essex Posted on 12/08/2020 , work completed 10/08/2020
The trader replied (on 19/08/2020)
Thank you for leaving your comments and kind words. We look forward to working for you again and updating us on how the new water conditioner performs as it may well be of interest to other customers
Excellent work, professionally handled and reasonably priced
Customer Service
Quality
Value
We needed a new boiler and with winter approaching the Wareings were able to prioritise our request. The work was carried out professionally and to the agreed quotation. A survey was carried out before commencing work to establish location of plumbing, electrics and gas supply, etc. Additionally, a defective shower was repaired at the same time as the new boiler installation. When a problem occurred during installation, time was taken to resolve issues. If any problems occur post installation, I have been advised to keep in touch with Paul Wareing. Both boiler and shower are functioning well, ahead of winter which is great. Initially, there was air in the central heating system when the new boiler was commissioned, Paul Wareing returned promptly to resolve the problem. Before and after the work being carried out, communication was good with phone calls being answered or returned promptly. After the work was completed, the house was left clean and tidy. I can thoroughly recommend this company for their professionalism and customer care.
Customer in Essex Posted on 12/11/2021 , work completed 10/11/2021
The trader replied (on 23/03/2022)
Thank you for your kind words. It was a pleasure to work for you and so pleased that we have another satisfied customer taking the time to leave a review too. We look forward to looking after your boiler for years to come and assist with any other plumbing and heating works.
A good job, pleasant workers.
Customer Service
Quality
Value
They arrived on time, and carried out the work professionally.
Michael, Essex Posted on 14/08/2018 , work completed 14/08/2018
The trader replied (on 12/09/2018)
Thank you for your feedback. We hope that we can be of further service to you in the future. Thank you for your custom and taking the time to leave a review.
Excellent from start to finish.
Customer Service
Quality
Value
I have used Paul Wareing Plumbing & Heating several times over the past few years, and have always found them to be helpful and friendly. The standard of work has always been high, with any subsequent problems being swiftly dealt with. Would have no hesitation in recommending them.
David, Essex. 28.2.20 Posted on 28/02/2020 , work completed 01/01/2020
The trader replied (on 03/07/2020)
Thank you for taking the time to leave a review. We appreciate your continued custom and look forward to being of further assistance in the future for any of your plumbing or heating needs
Combi boiler in time for winter and fuel rises
Customer Service
Quality
Value
Referred to me by my work colleagues, Paul’s company provided a competitive quote with assurances in place about what suited my property and our family needs - We were long overdue to replacing a 20 year old boiler. Quote provided quickly and agreed. Fantastic job arriving promptly each day to both install the boiler and remove a redundant boiler-mate. Paul registered the combi boiler which has a 10 year guarantee. Didn’t need to communicate that much as all questions answered swiftly, including those I didn’t ask. Unreservedly recommend. I will be using Paul for my annual service and other plumbing services.
Customer in Essex Posted on 20/11/2022 , work completed 15/11/2022
The trader replied (on 25/11/2022)
Thank you for taking the time to leave a review which is very much appreciated. We look forward to being of further assistance and to looking after the service of your new boiler for the years to come.
Excellent service
Customer Service
Quality
Value
New boiler, pipe work
Which? Trusted Traders Consumer Posted on 23/08/2016 , work completed 23/08/2016
Fantastic
Customer Service
Quality
Value
Matt, Paul and Norma were fantastic, very quiet, very quick and very sensitive to my disabled son's difficulties with noise. I would definitely recommend Paul Wareing Plumbing & Heating.
Nicola, Essex Posted on 14/03/2018 , work completed 14/03/2018
On time, efficient & friendly
Customer Service
Quality
Value
Father & son work force who worked well together with a good rapport between them. The job involved removal of asbestos flue carried out by a professional. The installation of new boiler flu involved a restricted loft space entry. Complete job carried out without complaint.
Brian, Essex Posted on 30/07/2018 , work completed 30/07/2018
Outstanding
Customer Service
Quality
Value
I've used this company before and my experience of the company has always been excellent. They do what they say they will do in a professional and prompt way. They are friendly and always happy to answer questions / keep you informed. They are tidy and clear up when they are done.
Sharon, Essex Posted on 23/07/2018 , work completed 23/07/2018
Prompt and efficient.
Customer Service
Quality
Value
I have dealt with Paul Wareing Plumbing & Heating Ltd for approximately 25 years. The work I have had done includes the installation of 2 new boilers, new toilet & taps & two radiators, also yearly servicing of said boilers & other minor repair work. Administration & quality of work one of the highest standard accompanied by a pleasant & helpful manner. Any problems care dealt with swiftly. I have recommended them to friends & will do so again.
Anna, Essex Posted on 24/05/2019 , work completed 24/05/2019
The trader replied (on 20/06/2019)
Thank you Anna. Its been our pleasure to work for you for so many years. Thank you for your loyalty. Who would have thought that the Children you heard about growing up in that time and you took interest in, the youngest one has now joined Paul and working for you.
New Boiler installation and later Bathroom installation
Customer Service
Quality
Value
Needed boiler installation 1 year ago had many quotes chose Paul Wareing to install the new Bosch Worcester boiler and immersion tank as he was knowledgably, suggestive and non pushy when discussing what needed to be done giving confidence in the work and installation and quote was fairly priced. Paul and Matt did a fantastic installation with high quality work and it was easy to have them in the house. Since then Matt has installed new whole house pump for us. Recently Paul quoted on new bathroom installation and again this was a fair price quote. Paul was also happy to give us the name of a tiler whom he felt confident in recommending. Paul and Matt and there tiler installed new bathroom for us and did a fantastic job, bathroom looks great.
Paul in Essex Posted on 26/06/2021 , work completed 17/06/2021
The trader replied (on 19/08/2021)
Thank you for taking the time to leave a review. It has been a pleasure carrying out your various works and look forward to maintaining the boiler with its annual service and looking after the rest of your heating and plumbing in the future
Extremely professional. Refreshingly trustworthy.
Customer Service
Quality
Value
I will always make a beeline for a Which? Trusted Trader and preferably smaller family businesses that still understand what customer service really entails. Paul Wareing Plumbing & Heating Ltd is an outstanding example of this aspiration. They comprehensively discuss needs and then actually turn up on time to fulfil the brief. In my case, I needed the replacement of bath and sink taps plus attention to a cistern. Matt (Paul Wareing's son) could not have been more professional, courteous and helpful. (The bonus was that he is a talented fast bowler for Suffolk and as he worked we were able to resolve all England's cricket challenges!) This is now my go-to plumbing company.
Customer in Essex Posted on 19/08/2021 , work completed 16/08/2021
The trader replied (on 24/08/2021)
Thank you for taking the time to leave your review. We look forward to working for you again and I am sure that Matt will be hoping to tell the story of a great Suffolk Victory as they have reached the finals of the 3 day championship in September.
Great work
Customer Service
Quality
Value
From my first enquiry about having a new boiler fitted I received excellent service. Appointments were kept, paperwork was received on time and clear to understand. On the day of the fit and replacement, the work was completed in a clean and tidy way and the new boiler works really well. First-class all round
Customer in Essex Posted on 01/02/2022 , work completed 31/01/2022
The trader replied (on 01/02/2022)
Thank you for taking the time to leave a review. It was a pleasure to work for you and I hope that we can continue to be of assistance with the servicing of the new boiler and with any other works in the future
Boiler Replacement
Customer Service
Quality
Value
As a trusted Heating Engineer and Plumber I engaged Paul to replace my Gas Boiler. He and his colleague arrived promptly on the scheduled day and over the next day and a half carried out the work with professionalism and efficiency. Having cleared up after the work he explained to me the operating instructions of the boiler before leaving. Paul is a friendly and very helpful professional who I would highly recommend to anyone needing plumbing/heating work done.
Customer in Essex Posted on 01/04/2023 , work completed 28/03/2023
The trader replied (on 03/04/2023)
Thank you for your kind comments. Its been a pleasure to work for you and we look forward to looking after this boiler and carrying out any other works in the future.
New outdoor tap
Customer Service
Quality
Value
Matthew installed a new hot water outdoor tap at our property and everything went extremely smoothly. High-quality work, clean, professional and competitively priced. Can't fault and wouldn't hesitate to recommend. Will be our go-to plumber going forward.
Customer in Essex Posted on 19/02/2024 , work completed 09/02/2024
The trader replied (on 24/02/2024)
Hope your dog is enjoying a warmer wash down following the install. Thermostatic mixing valves or bar shower mixers for washing or hosing down animals outside are certainly now a very popular addition to a animal friendly household. Thank you for your kind review and look forward to being of service again in the future.