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Endorsed by Which? Trusted Traders

Paul Williams Plumbing & Heating Limited

Profile thumb paulwilliams plumbing logo 01
4.9

114 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

About

If you require cost effective, reliable heating and plumbing engineers then look no further. We cater to all domestic and business customer's central heating systems, gas & oil services and plumbing requirements.
Also a Diamond Worcester Bosch accredited installer

With over 20 years' experience, we have the knowledge and expertise needed to ensure that you receive nothing but the best service. Our reputation has been developed through hard work and reliability which is why we are the area's number one choice for plumbing, gas & oil related work.

To discuss your project, to talk through your options or to obtain a free estimate or quotation please call us on the above number.

See our website at http://www.paulwilliamsplumbing.co.uk/

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Gas installers

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Gas cooker installation
    • Boiler repair
    • Radiators and central heating
    • Boiler installation
  • Heating contractors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
114 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent service
Customer Service
Quality
Value
Installed and relocated a new boiler for me. Very good service and very friendly. Worked hard to complete the job and went above and beyond to help me out. Thank you very much Will recommend to anyone.
Mark in Gloucestershire Posted on 21/05/2021 , work completed 21/05/2021
Urgent Boiler replacement and new Radiator.
Customer Service
Quality
Value
We had an urgent issue where my elderly parents' boiler failed and they were without heating or hot water. We found Paul on the Worcester Bosch list and he moved his busy schedule in recognition of their vulnerability and arrived exactly when promised. He sourced a new boiler which he fitted in no time at all, leaving everything clean and tidy. A day later there was an issue entirely unrelated to Paul's work, he again responded urgently at short notice on a Saturday to restore my parent's heating and hot water. I cannot speak highly enough of Paul. A genuinely nice individual, he's professional, understanding and clearly cares about his customers. Will call him again without hesitation in the future.
G Haynes in Monmouthshire Posted on 29/03/2021 , work completed 27/03/2021
Replacement Boiler Installation
Customer Service
Quality
Value
Paul and his colleagues did precisely as promised. They arrived on time, 08.00, installed and tested the boiler and were gone by 13.30. Paul had arranged the delivery of the boiler which also arrived bang on time. They ensured the system was fully operational and no air locks remained or other bugs were present. Once installed Paul carefully explained in lay man’s language the operation of the boiler and the WiFi timer/thermostat. They were a cheery helpful team and left the utility room clean and tidy. I could not have asked for better service.
Customer in Gloucestershire Posted on 04/03/2021 , work completed 04/03/2021
Boiler Installation
Customer Service
Quality
Value
Paul installed a replacement boiler for us. He arrived promptly and was very amenable, as well as completing the installation earlier than expected. He took time to explain how the new boiler and thermostat worked. He also took great care to cover the carpets, avoiding any mess, and was a pleasure to deal with from start to finish. I would thoroughly recommend Paul.
Customer in Gloucestershire Posted on 24/02/2021 , work completed 22/02/2021
Replacement boiler installation
Customer Service
Quality
Value
Paul visited Monmouth in early January, viewed the problem and made a wise suggestion. The same day he sent a brief email quote which we accepted. We agreed a suitable date for the work and his team arrived promptly, before 8am. They flushed the system, added a magnetic filter, fitted a new flue, removed our dying Glow worm boiler and fitted a new floor standing Greenstar FS 30CDi Worcester Bosch with little fuss and true professionalism. We were without heating for about 4 hours. The new pipe work looks immaculate and today all appears to be working perfectly. The boiler has a 10 year warranty (call out, parts and repairs) if serviced annually. Paul’s work was just what we wanted: an organised small team who knew what they were doing, got on with the task, worked very cleanly, took pride in their work and were covid-conscious. Paul will return to put the guard over the new flue once the cement dries. An exceptional team that we’re delighted to recommend. And they’re excellent golfers!
Customer in Monmouthshire Posted on 19/01/2021 , work completed 18/01/2021
Boiler service
Customer Service
Quality
Value
Excellent service from initial enquiry through to carrying out the work, very polite, professional, 100% recommended, will certainly continue to use & recommend.
Customer in Gloucestershire Posted on 12/01/2021 , work completed 12/01/2021
Boiler service and landlord Certificate
Customer Service
Quality
Value
Excellent Service! Very pleased! Very helpful, punctual, efficient and very pleasant to deal with. Happy to recommend.
Customer in Herefordshire Posted on 30/11/2020 , work completed 30/11/2020
Oil Boiler replacement
Customer Service
Quality
Value
A very good installation, professionally completed. The team arrived on time, and all of them did a tidy job. I have no hesitation in recommending Paul Williams as an efficient installer.
Jay in Gloucestershire Posted on 12/10/2020 , work completed 02/10/2020
Excellent service
Customer Service
Quality
Value
Found Paul on the Worcester/Bosch website as an approved installer and was encouraged by the reviews on Which trusted traders. Came very soon after contacted and talked through what was needed - boiler replacement and replacement towel rail. Very open, approachable and knowledgeable. Competitive quote, which we accepted. Job scheduled for following week. Paul attended with his team as planned, with masks and social distancing where possible. Job was completed within six hours, with minimum of fuss. Very clean, cleared up afterwards and then gave me all the information I needed. I cannot fault the service, would definitely use him again and recommend him.
Customer in Gloucestershire Posted on 06/10/2020 , work completed 05/10/2020
highly recommend
Customer Service
Quality
Value
We needed a new boiler and found Paul's company on Worcester Bosch site, filled in enquiry form and was quickly contacted and visit arranged for next day. quote followed within 1 hour, with work to completed within 2 weeks, this was completed within 5 working days, they arrived on time were very efficient, with care taken, covering working areas old boiler was quickly removed and new one installed, old boiler placed in area outside gate ready for disposal. Paul came the next morning to check everything was to our satisfaction and went through controls with us, completed guarantee and paperwork. This is a very professional team and I am pleased that we chose him to install our boiler.
Erroll Posted on 21/08/2020 , work completed 19/08/2020