We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by Which? Trusted Traders

PCs Made Simple Ltd

Profile thumb logo blue 900x300
4.9

108 Reviews

Opening Hours
Today - 09:00–13:00
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 09:00–13:00
  • Sunday - Closed

Organisations and Awards

Oct 2019

About

Hi there! We’re PCs Made Simple, your guide and interpreter in the weird world of computers and cyber-space! We speak your language and will use it to discuss your computing needs. Welcome also fellow Geeks, we speak your language too and share your enthusiasm! Our aim is simply to provide you with the computing facilities or services you may require. All while explaining everything clearly, in plain English, and never trying to sell you something that you don’t want or need.

Building PCs is what we do best. Every PC we make is tailor made for you and will usually be cheaper (but still far better) than an “off-the-shelf” model designed to cater for everyone. And of course we are also here to look after your existing computer; whatever make, model, or operating system it is.

We started this business with a mission, to cut through all the gobbledygook and mystique surrounding computers and their use and to save people unnecessary costs.

That has never changed!

What we do

  • Computer Repairs

    • Laptop repair
    • PC Repairs
    • Apple Mac Repairs
    • Cloud based services
    • Game console repair
    • Data recovery
    • Data backup
    • Hardware Installation
    • Tablet repair
    • Network Cabling
    • Virus and malware removal
    • Server support
  • Accessories and parts

  • More Services

    • laptop repairs
    • custom built pcs
    • gaming pcs
    • home visits

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
108 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Trustworthy, competent and speedy
Customer Service
Quality
Value
I took in my laptop (which I need for work every weekday) because it was running extremely slowly. I teach online in Germany and my lessons were constantly being disturbed due to the screen freezing or programs not responding. The laptop is not even 18 months old, so I wanted to know what was wrong. From the start I was greeted in a friendly but professional manner. Tests were run on the spot and the diagnosis was 'the hard drive was already dying'. I thought I would have to buy a new computer, but PCs made Simple said they could clone the hard drive which would save all my programs and software and told me the price which was only a fraction of the cost of a new PC. This was done very quickly and at the advised cost. I also received numerous tips and answers to the many questions I had. I would thoroughly recommend this company to anyone wishing to purchase a new computer or repair an old one.
Noella in Dorset Posted on 18/09/2021 , work completed 18/09/2021
Excellent Service
Customer Service
Quality
Value
Our laptop broke when I only had 2 more days of days' of working from home. One phone call later and an appointment was made to look at it. Sadly the laptop was irreparable but help and guidance were given as to what we could do in terms of recovering the old hard drive and a new PC. We were pleased with the service given and the quick turnaround. Within a week we had gone from no laptop to a super quick desktop with all data transferred from the old hard drive. We would recommend this business to anyone looking to get a new computer as time is taken to ensure you get what matches your needs. No pushy sales technique just good customer service and product knowledge.
Ruth Posted on 03/05/2021 , work completed 05/03/2021
Laptop hard drive
Customer Service
Quality
Value
I Had an issue with my work laptop - it was unable to download windows update - despite trying to clean up my files myself the issue remained. I went to PC's made simple for help - they were really good. The gentleman talked me through which files were causing the problem and that my SSD drive was too small. He changed my SSD drive and transferred my data all in the same day! it was great as I use this for my work and the thought of being without it for days on end filled me with dread! I found the service to be of excellent quality and would definitely go back and recommend them. Prices very reasonable too :)
Customer in Dorset Posted on 30/04/2021 , work completed 30/04/2021
Laptop repair
Customer Service
Quality
Value
Great service, would definitely recommend. I had a very very slow laptop, so called and received advice about my slow computer, and whether it was worth repairing. Decided to repair and have a replacement hard drive, so took it in the very same day, and collected the next day when repairs were finished.
Julia in Dorset Posted on 21/04/2021 , work completed 20/04/2021
Big problems solved simply
Customer Service
Quality
Value
As soon as you walk into this shop you get a warm welcome from the staff. I have had a tower system computer made to my own specifications and software installed, and a laptop computer, both are working very well. In the four years I have lived in Poole I have popped into this shop with small and silly problems, but the staff just rattle a few keys and solve the problem. I would recommend PCs Made Simple to anyone who has a big problem with their computer and watch them make solving that problem simple.
Customer in Dorset Posted on 08/04/2021 , work completed 08/04/2021
They did what they say in their name!
Customer Service
Quality
Value
I purchased a new PC and required all my data transferred over to the new PC plus setting up various accounts etc, they called the next day - work completed - do wish I had used them before ( I had so many problems last time I did this ).
Customer in Dorset Posted on 27/03/2021 , work completed 24/03/2021
The best PC repair shop in UK
Customer Service
Quality
Value
My 3 year old Acer laptop died on me. I wanted to go to Curry's PC world, but a voice told me to contact Clifford at PC Made Simple. Clifford was honest in saying that its worth repairing and price would be a couple of hundreds. He installed a new hard drive and had to wait for days for laptop to catch on 3 years worth of updates. Finally I could have laptop back and Clifford charged less than £200. What a clever, trustworthy and honest man he is, he even gave me a detailed summary of what went wrong. Folks...head to PC Made Simple, I can guarantee you would not be scammed, both Clifford and Dave would do their utmost best to have your computer back to working order, without over charging you. Thank you Clifford, really appreciate your excellent repair job.
Customer in Dorset Posted on 19/03/2021 , work completed 19/03/2021
Laptop hard drive replacement
Customer Service
Quality
Value
My laptop suddenly died and I couldn’t power it up so I called Dave at 10.30am and within an hour I was in the repair centre and the hard drive failure was diagnosed. I also had some settings problems which were slowing down the power up process which Dave volunteered to sort out as well. Nothing was too much trouble and my laptop was back with me working with no loss of data by 4.30 in the afternoon. Brilliant service and saved my skin as I rely on my laptop as a self employed marketing professional. Highly recommended.
Customer in Dorset Posted on 09/03/2021 , work completed 09/03/2021
Totally reliable
Customer Service
Quality
Value
I am brilliant at what I do. However, when it comes to tech - I am a complete dullard. This is why I always choose PC's Made Simple. Whether for tech support or soft/hardware purchases (sometimes simply for advice), I always start with these guys. Patient and incredibly knowledgeable - they never patronise or make me feel stupid! Are they the cheapest...? Probably not. But, when I have a problem, they have a face - a local premises. a direct telephone number, and will always respond. Don't get that down at the big chains. Highly recommended.
Customer in Dorset Posted on 25/01/2021 , work completed 23/01/2021
Service with a smile
Customer Service
Quality
Value
I've used PCs Made Simple made for many years and during lockdown my old Dell laptop finally gave up the ghost. I went to see them and decided to buy a Terra laptop from them. They transferred my old laptop over to the new one within a day and I am over the moon it. It's so much better than the Dell. The staff are always so happy, polite and helpful and I recommend PCs Made Simple to anyone and everyone. Five star service with a smile.
Customer in Dorset Posted on 09/10/2020 , work completed 17/08/2020