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PCs Made Simple Ltd

5.0

126 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 09:00–13:00
  • Sunday - Closed

Organisations and Awards

Oct 2019

About

Hi there! We’re PCs Made Simple, your guide and interpreter in the weird world of computers and cyber-space! We speak your language and will use it to discuss your computing needs. Welcome also fellow Geeks, we speak your language too and share your enthusiasm! Our aim is simply to provide you with the computing facilities or services you may require. All while explaining everything clearly, in plain English, and never trying to sell you something that you don’t want or need.

Building PCs is what we do best. Every PC we make is tailor made for you and will usually be cheaper (but still far better) than an “off-the-shelf” model designed to cater for everyone. And of course we are also here to look after your existing computer; whatever make, model, or operating system it is.

We started this business with a mission, to cut through all the gobbledygook and mystique surrounding computers and their use and to save people unnecessary costs.

That has never changed!

What we do

  • Computer Repairs

    • Laptop repair
    • PC Repairs
    • Apple Mac Repairs
    • Cloud based services
    • Game console repair
    • Data recovery
    • Data backup
    • Hardware Installation
    • Tablet repair
    • Network Cabling
    • Virus and malware removal
    • Server support
  • Accessories and parts

  • More Services

    • laptop repairs
    • custom built pcs
    • gaming pcs
    • home visits

Customer reviews

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5.0
126 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent Service
As my current laptop was ending its useful life, I decided to look at purchasing a new one. I went to PCs Made Simple and talked to Dave about alternatives. He was very thorough in asking me questions so that I didn't get more or less than I needed for the amount of use I get from my laptop. We finally agreed on an Asus Expert which was reasonably priced considering the features it had. Dave then transferred all the data from my current laptop and ensured that everything was spot on, something I frankly couldn't have done on my own. All in all, excellent service from a very personable and knowledgeable man.
Customer in Bournemouth, Christchurch and Poole Posted on 31/10/2024 (Reviewer did not use service)
Highly Recommend
Customer Service
Quality
Value
Dave was very knowledgeable and pleasant. I required a new laptop and all my data transferred from my old laptop. Dave looked at the usage I used on my old laptop and suggested a couple of laptops but recommended the cheaper one would be sufficient for my needs. I left my old laptop and the next day was able to pick my new one up with all the data having been transferred. He made sure my mobile phone and laptop were in sync for some of my apps. He explained how to connect my internet access, my printer and my new wireless mouse. Dave arranged for my old hard drive to be destroyed and the rest to be recycled. He said if I had any problems to call or pop in. I certainly have no problems to recommend this company to anyone. The service was excellent.
Customer in Dorset Posted on 13/10/2024 , work completed 11/10/2024
Great service.
Customer Service
Quality
Value
PCs Made simple helped advise me on my new laptop, listened to what I needed and then set everything up for me, so that I could use it straight away. They were happy to answer my questions and checked everything through with me when I collected it. I would recommend them for new computers and for repairs.
Customer in Bournemouth, Christchurch and Poole Posted on 26/09/2024 , work completed 19/09/2024
New computer and general help
Customer Service
Quality
Value
I have used PCs for many years and the help and advice they(Dave its you!) give is exceptional. A new computer supplied today at a competitive price, after taking my old one in yesterday. I cant praise them highly enough, use this shop, do not go anywhere else!
Customer in Bournemouth, Christchurch and Poole Posted on 24/09/2024 , work completed 24/09/2024
PCs Made Simple listened, were courteous and helpful.
Customer Service
Quality
Value
I rang PCs Made Simple after a website search. Due to the age of my laptop a repair was not economically viable, although a repair was tried, so gave consideration to upgrade. Reconditioned or new? All the pros and cons were explained in depth without pressure to buy. The transference of data from old to new was painless and Dave helped set up and amended many profiles needed to just go from one laptop to another, seamlessly! Since acquiring my new laptop I have had no necessity to ring Dave with any query. No problems experienced. Thank you PCs Made Simple
Customer in Dorset Posted on 23/08/2024 , work completed 20/08/2024
Replacement of Desktop Hard Drive
Customer Service
Quality
Value
PCs Made Simple Ltd replaced the hard drive on my desktop PC. The PC was dropped off at 9.00am and was immediately checked, in my presence, to confirm the issue, which essentially was the hard drive was nearing the end of it's life span. The options for replacement were clearly explained to me including price differences and comparison to what was currently in my PC. Also, that my PC was not Windows 11 compliant and that a new PC would be required before October 2025. The price of this option was also discussed. I decided for now to just replace the hard drive and, of the three options offered, I chose a Solid State 1 Terabyte drive. At 4.00pm on the same day my PC was ready for collection and upon arrival I was shown the PC booting up from it's "off" state. All files and software were successfully transferred and my PC is now operating perfectly. I would recommend this trader.
Customer in Dorset Posted on 05/03/2024 , work completed 04/03/2024
Fast Efficient Professional Service
Customer Service
Quality
Value
I found this Company on the Which Trusted Trader. Dave, was patient and helped me choose laptop, ipad and printer to suit my needs and guided me to cost effective options. All my questions were answered however small. Data was transferred and a destruction certificate provided for my obsolete laptop. Delivery of everything was the next day and work was carried out with me present so I always felt that me and my data were safe and secure. I was contacted after completion to make sure that all was working as expected. If and when I need new items I will be returning to PC's Made Simple - the company delivers exactly what the name suggests.
Customer in Dorset Posted on 20/12/2023 , work completed 16/11/2023
Excellent value for money, Very knowledgeable
Customer Service
Quality
Value
Took my tower pc in due to a stuttering issue I was experiencing, spoke with Clifford upon arrival and he immediately began asking questions and narrowing down the issue on the spot. Clearly knew his stuff far better than I did and was very accommodating to my very chatty mother. Left it with him for a couple of days and he found and corrected the issue along with running several checks and diagnostics no other trader i have used in the past has had the thought to perform. Will certainly use their service again should any further issues arise.
Customer in Dorset Posted on 24/05/2023 , work completed 19/05/2023
Excellent service
Customer Service
Quality
Value
Clifford is knowledgeable, helpful and efficient. He was focused on my needs and gave excellent advice. A great service, personal and local. Highly recommend.
Helena in Dorset Posted on 21/05/2023 , work completed 18/05/2023
Lenovo laptop repair
Customer Service
Quality
Value
Feared the worst after dropping my Lenovo on the kitchen floor, damaging the power switch and also causing a line of keys on the keyboard to work intermittently. Now have it working perfectly after repair and great aftercare service. Highly recommended.
Customer in Dorset Posted on 18/04/2023 , work completed 15/04/2023