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PCs Made Simple Ltd

5.0

126 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 09:00–13:00
  • Sunday - Closed

Organisations and Awards

Oct 2019

About

Hi there! We’re PCs Made Simple, your guide and interpreter in the weird world of computers and cyber-space! We speak your language and will use it to discuss your computing needs. Welcome also fellow Geeks, we speak your language too and share your enthusiasm! Our aim is simply to provide you with the computing facilities or services you may require. All while explaining everything clearly, in plain English, and never trying to sell you something that you don’t want or need.

Building PCs is what we do best. Every PC we make is tailor made for you and will usually be cheaper (but still far better) than an “off-the-shelf” model designed to cater for everyone. And of course we are also here to look after your existing computer; whatever make, model, or operating system it is.

We started this business with a mission, to cut through all the gobbledygook and mystique surrounding computers and their use and to save people unnecessary costs.

That has never changed!

What we do

  • Computer Repairs

    • Laptop repair
    • PC Repairs
    • Apple Mac Repairs
    • Cloud based services
    • Game console repair
    • Data recovery
    • Data backup
    • Hardware Installation
    • Tablet repair
    • Network Cabling
    • Virus and malware removal
    • Server support
  • Accessories and parts

  • More Services

    • laptop repairs
    • custom built pcs
    • gaming pcs
    • home visits

Customer reviews

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5.0
126 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Highly recommend
Customer Service
Quality
Value
Chose this company because of the reviews on this website. My laptop wouldn’t work on the Sunday and I needed to complete some important paperwork that needed to be posted on the Wednesday. I went to their shop on the Monday morning and explained what I needed. The gentleman I spoke to was brilliant and understood the urgency of the situation and guaranteed that my computer would be ready no later than Tuesday morning. He actually had it ready for me the same day but I was unable to pick it up until Tuesday. Cannot fault the service I received and will recommend this company to anyone and I if I have any problems in the future this is where I will be going.
Customer in Dorset Posted on 25/02/2023 , work completed 20/02/2023
Fast and great price
Customer Service
Quality
Value
Phoned them up about dead desktop. Dropped it off and they were confident of what the problem was gave me a min / max price. They were friendly and helpful. To my suprise they phoned later in the day job done. New hard drive, old one cloned, windows reinstalled. They returned my old hard drive. And the box and paperwork from new drive. Helps your confidence that job done was as described. Great work guys
Customer in Dorset Posted on 21/02/2023 , work completed 21/02/2023
Excellent service when purchasing new laptop and printer.
Customer Service
Quality
Value
Some months ago we took our old laptop there and it was checked with no charge made. When the time came to replace this item, we immediately went back there. There was no hard sell and we felt very fair advice was given about what was suitable for our needs, both for the laptop and a new printer, which we decided to replace at the same time. Both competitively priced. We were given a 48 hour time to collect our new fully operational laptop and printer. However, it was actually ready within 24 hours. All explanations were given with a cheerful smile, even when I probably sounded like an idiot with my queries! After sales service via the phone was also conducted cheerfully. Will be our "go to shop" for all things computers from now on. Would recommend 100%.
Customer in Dorset Posted on 16/02/2023 , work completed 01/02/2023
New Computer
Customer Service
Quality
Value
Absolutely excellent service. I bought a new computer from them. He was very reassuring and nothing was too much trouble for him
Which? Trusted Traders Consumer Posted on 17/11/2022 , work completed 10/11/2022
Absolutely first class
Customer Service
Quality
Value
I visited PCs Made Simple after reading the reviews. My local computer shop had badly bodged my PC and external hard drive, so I needed to find someone who actually knew what they were doing. They were polite, cheery and explained things in a way that a numpty like me could understand. First class service and keen pricing. What more would you need?
Customer in Dorset Posted on 05/09/2022 , work completed 05/09/2022
Re-installed windows and a new hard drive from my PC
Customer Service
Quality
Value
Good value for money. WIth regards to service, the initially said the job would take 3 days, but managed to get it done in 2 days. They stuck to their quote. As far as i'm concerned 10/10
Which? Trusted Traders Consumer Posted on 09/06/2022 , work completed 24/05/2022
Excellent service
Customer Service
Quality
Value
My first time using PCs Made Simple and was very pleased with the excellent service. My problem was a failing PSU on my desktop PC which was diagnosed immediately and replaced within a few minutes while I waited. I will definitely use them again and also have no hesitation in recommending to others.
Katharine in Dorset Posted on 05/05/2022 , work completed 04/05/2022
Great service
Customer Service
Quality
Value
This is my new "go-to" place if anything goes wrong with my computers! Very professional service, no "upselling" and not treated like some idiot who knows nothing about computers (even when I didn't know how to turn it off properly!) Price was good for the work done and advice given for free!! Thoroughly, recommend PCS made Simple.
Customer in Dorset Posted on 24/01/2022 , work completed 18/01/2022
A headache cured by a friends recommendation.
Customer Service
Quality
Value
Up until yesterday I had a headache/problem with setting up a home data structure with its 5 Access Points. Clifford, the proprietor of the company, arrived on time and proceeded straight away to address my 'headache'. I was overly impressed with his setting up my Access Points. No scratching of his head but an air of confidence in his method's was soon realised.
Eric in Dorset Posted on 10/11/2021 , work completed 09/11/2021
Trustworthy, competent and speedy
Customer Service
Quality
Value
I took in my laptop (which I need for work every weekday) because it was running extremely slowly. I teach online in Germany and my lessons were constantly being disturbed due to the screen freezing or programs not responding. The laptop is not even 18 months old, so I wanted to know what was wrong. From the start I was greeted in a friendly but professional manner. Tests were run on the spot and the diagnosis was 'the hard drive was already dying'. I thought I would have to buy a new computer, but PCs made Simple said they could clone the hard drive which would save all my programs and software and told me the price which was only a fraction of the cost of a new PC. This was done very quickly and at the advised cost. I also received numerous tips and answers to the many questions I had. I would thoroughly recommend this company to anyone wishing to purchase a new computer or repair an old one.
Noella in Dorset Posted on 18/09/2021 , work completed 18/09/2021