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PCs Made Simple Ltd

5.0

126 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 09:00–13:00
  • Sunday - Closed

Organisations and Awards

Oct 2019

About

Hi there! We’re PCs Made Simple, your guide and interpreter in the weird world of computers and cyber-space! We speak your language and will use it to discuss your computing needs. Welcome also fellow Geeks, we speak your language too and share your enthusiasm! Our aim is simply to provide you with the computing facilities or services you may require. All while explaining everything clearly, in plain English, and never trying to sell you something that you don’t want or need.

Building PCs is what we do best. Every PC we make is tailor made for you and will usually be cheaper (but still far better) than an “off-the-shelf” model designed to cater for everyone. And of course we are also here to look after your existing computer; whatever make, model, or operating system it is.

We started this business with a mission, to cut through all the gobbledygook and mystique surrounding computers and their use and to save people unnecessary costs.

That has never changed!

What we do

  • Computer Repairs

    • Laptop repair
    • PC Repairs
    • Apple Mac Repairs
    • Cloud based services
    • Game console repair
    • Data recovery
    • Data backup
    • Hardware Installation
    • Tablet repair
    • Network Cabling
    • Virus and malware removal
    • Server support
  • Accessories and parts

  • More Services

    • laptop repairs
    • custom built pcs
    • gaming pcs
    • home visits

Customer reviews

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5.0
126 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Repaired laptop screen
Customer Service
Quality
Value
It couldn't have been easier. One phone call, efficient and friendly response. In a few days I had my laptop back with a new shiny screen. They also removed an expired antivirus which they had spotted while working on the machine and checked out a question I had about my tablet at no extra cost. I believe the price charged was extremely fair and the good service was a bonus.
Customer in Dorset Posted on 14/08/2020 , work completed 14/08/2020
Excellent service - on time and at agreed cost
Customer Service
Quality
Value
My laptop had been hacked and needed to be cleaned Phoned on the Tuesday and took my PC to the shop, explained that I'd been hacked. What was needed to clean my PC was clearly explained and I was told it would hopefully be done and ready to be collected the following afternoon, if not then on Thursday. i.e. no false promises just honesty! I got a call on Wednesday with a few queries and agreed a way forward - again clearly explained to me An hour later another call to say my PC was ready to be collected Collected, taken home and all's fine!
Customer in Dorset Posted on 12/08/2020 , work completed 12/08/2020
Great PC solution for small business owner
Customer Service
Quality
Value
Did not know what I needed and Clifford answered all my questions and advised. Delivered within a week and easy to install and set up. Laptop with 2 screens and all the bits. Good for office and away with clients. Cheers
Customer in Dorset Posted on 25/06/2020 , work completed 30/05/2020
Great Service
Customer Service
Quality
Value
Having been a customer of PCs Made Simple for a number of years I knew, from good previous experience, that when my computer went wrong they were my first port of call. Dave sorted out the computer problem in the most helpful and efficient manner. The expertise and customer service is simply the best.
Mike in Dorset Posted on 10/06/2020 , work completed 09/06/2020
Always 5 start service
Clifford has been managing my laptop remotely for over 2 years when I initially purchased it from him. The standard of remote service I have received since then has been excellent every time. Even with the recent crisis my queries have been answered swiftly and with the usual expertise. This particular appointment I went on to ask other questions about Dropbox Pro, I am so not in touch with the IT world way out of my comfort zone. Not only was Clifford patient enough to talk me through the process of what I had set up and what I actually needed he saved me £550 per year !!! I have never had the ongoing honest knowledgeable patient support that I have now and would not hesitate to recommend PC's Made Simple to anyone.
Customer in Dorset Posted on 07/06/2020 (Reviewer did not use service)
Local expertise
Customer Service
Quality
Value
First time call to this local business re a Wifi PC adapter for my desktop PC. An exhaustive search online typically lead me to reviews of (the most expensive) adapters, when all I needed was advice on which adapter would be compatible with my desktop PC. A quick call to Clifford of PC's made simple, and I was on my way to collect an adapter! Extremely knowledgeable, helpful and had a suitable adapter on the shelf to boot! Despite COVID-19 restrictions, Clifford had the store set up to observe social distancing. Highly recommended.
Customer in Dorset Posted on 05/05/2020 , work completed 05/05/2020
Sale and setup of new PC
Customer Service
Quality
Value
A prompt and efficient service, from initial visit to setup of the new machine. Pleasant, courteous and professional, clearly highly knowledgeable and honest, would recommend highly for both computer problems and provision of new equipment.
Customer in Dorset Posted on 02/03/2020 , work completed 26/02/2020
Top notch
Customer Service
Quality
Value
Top-notch service, top-notch individuals, top-notch kit. Not a lot more to say really. Highly recommended.
Customer in Dorset Posted on 19/02/2020 , work completed 01/02/2020
Double joy
Customer Service
Quality
Value
Recent problems with our Epson printer led us to find PCs Made Simple. The printer issue was solved within 15 minutes which was fantastic. During our conversation it was clear that we needed a new PC to keep us up to date with the latest technology. Both Clifford and Dave gave constructive and practical advice as to our needs without blinding us with jargon. An estimate for the new computer was received speedily and once given the go ahead the computer was built within a few days, and the data was transferred from our old computer very efficiently. All was completed within estimate and was exceedingly good value for money. Very impressive service which we can highly recommend.
Customer in Dorset Posted on 11/02/2020 , work completed 31/01/2020
Efficient service
Customer Service
Quality
Value
I needed a new computer due to Microsoft no longer supporting Windows 7, and found the company's service very helpful and efficient. Also good value for money, as I did not need a high performance computer and was impressed by the price of their refurbished PCs.
Customer in Dorset Posted on 21/01/2020 , work completed 21/01/2020