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Endorsed by Which?
PCs Made Simple Ltd
Opening Hours
Today - 09:00–13:00
- Monday 09:00–17:30
- Tuesday 09:00–17:30
- Wednesday 09:00–17:30
- Thursday 09:00–17:30
- Friday 09:00–17:30
- Saturday 09:00–13:00
- Sunday - Closed
Organisations and Awards
About
Hi there! We’re PCs Made Simple, your guide and interpreter in the weird world of computers and cyber-space! We speak your language and will use it to discuss your computing needs. Welcome also fellow Geeks, we speak your language too and share your enthusiasm! Our aim is simply to provide you with the computing facilities or services you may require. All while explaining everything clearly, in plain English, and never trying to sell you something that you don’t want or need.
Building PCs is what we do best. Every PC we make is tailor made for you and will usually be cheaper (but still far better) than an “off-the-shelf” model designed to cater for everyone. And of course we are also here to look after your existing computer; whatever make, model, or operating system it is.
We started this business with a mission, to cut through all the gobbledygook and mystique surrounding computers and their use and to save people unnecessary costs.
That has never changed!
What we do
Computer Repairs
- Laptop repair
- PC Repairs
- Apple Mac Repairs
- Cloud based services
- Game console repair
- Data recovery
- Data backup
- Hardware Installation
- Tablet repair
- Network Cabling
- Virus and malware removal
- Server support
Accessories and parts
More Services
- laptop repairs
- custom built pcs
- gaming pcs
- home visits
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
138 reviews
Recommended
Recommended
by 100% of customers
Sort by
Prompt & professional
Customer Service
Quality
Value
They did what they said they would do and in the time frame they originally told me. They charged what they quoted - no hidden extras.
Brian, Dorset
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
My laptop problem was sorted in 24 hours and all fault explained and rectified. Very pleased.
Maureen, Dorset
, work completed
Recommended
Super, brilliant job
Customer Service
Quality
Value
Thought it was going to cost lot more than it did, service 100% always.
Geoffrey, Dorset
, work completed
Recommended
Friendly
Customer Service
Quality
Value
Friendly, helpful, knowledgeable, excellent service. Definitely recommend.
David, Dorset
, work completed
Recommended
Great advice.
Customer Service
Quality
Value
Found PCs Made Simple online as my PC did not work. Dave tested it, found the problem and installed an upgrade path which has been completed. Very pleased with the advice and workmanship.
Jeremy, Dorset
, work completed
Recommended
PC's made simple - Poole Dorset
Customer Service
Quality
Value
Excellent service. Prompt & professional. Straightforward explanations of PC problems. Highly recommended.
Jennifer, Dorset
, work completed
Recommended
Brilliant work
Customer Service
Quality
Value
We are delighted with the special attention given to our request. Thank you.
John, Dorset
, work completed
Recommended
Old Epson printer to new Epson printer
Customer Service
Quality
Value
Took my printer in to store as not printing seen straight away, Dave spent some time checking, but it did work, I purchased a brand Epson printer. Good professional service, in-person & on the phone, highly recommend well done thank you! I will return when my computer needs replacing.
John, Poole
, work completed
Recommended
Expert and prompt service
Customer Service
Quality
Value
Two computers now 5 years old running slow. Clifford of "PC's Made Simple" recommended replacing mechanical hard drives with solid state drives. Also sorted problems associated with a defunct a marl system. Machines now perfect. Excellent service.
Margaret, Dorset
, work completed
Recommended
Couldn't be better
Customer Service
Quality
Value
Highly recommended. Fast efficient service. At a very reasonable price. A beacon in a sea of poor competence and unjustified charging,
Customer in Poole
, work completed
Recommended
Patience of a saint!
Customer Service
Quality
Value
Clifford and Dave have been utterly invaluable. I had a PC Problem and they talked me through it over the phone... I was so impressed, I bought two new computers (Laptop and Desktop) from them. I am not at all computer literate but, even when I ask the most fundamental questions, they are both patient and helpful with no hint of patronising me! Initially dubious to leave a message on their answer machine - they have impressed me with the speed and enthusiasm with which they get back to me. Like - within the hour. They finish nearly every conversation with "All you have to do is give us a ring and we can help." I really feel they treat their customers as the reason they are in business - rather than an interruption to it! Highly recommended.
Customer in Dorset
, work completed
Recommended
Excellent service - on time and at agreed cost
Customer Service
Quality
Value
My laptop had been hacked and needed to be cleaned Phoned on the Tuesday and took my PC to the shop, explained that I'd been hacked. What was needed to clean my PC was clearly explained and I was told it would hopefully be done and ready to be collected the following afternoon, if not then on Thursday. i.e. no false promises just honesty! I got a call on Wednesday with a few queries and agreed a way forward - again clearly explained to me An hour later another call to say my PC was ready to be collected Collected, taken home and all's fine!
Customer in Dorset
, work completed
Recommended
Totally reliable
Customer Service
Quality
Value
I am brilliant at what I do. However, when it comes to tech - I am a complete dullard. This is why I always choose PC's Made Simple. Whether for tech support or soft/hardware purchases (sometimes simply for advice), I always start with these guys. Patient and incredibly knowledgeable - they never patronise or make me feel stupid! Are they the cheapest...? Probably not. But, when I have a problem, they have a face - a local premises. a direct telephone number, and will always respond. Don't get that down at the big chains. Highly recommended.
Customer in Dorset
, work completed
Recommended
Big problems solved simply
Customer Service
Quality
Value
As soon as you walk into this shop you get a warm welcome from the staff. I have had a tower system computer made to my own specifications and software installed, and a laptop computer, both are working very well. In the four years I have lived in Poole I have popped into this shop with small and silly problems, but the staff just rattle a few keys and solve the problem. I would recommend PCs Made Simple to anyone who has a big problem with their computer and watch them make solving that problem simple.
Customer in Dorset
, work completed
Recommended
Replacement of Desktop Hard Drive
Customer Service
Quality
Value
PCs Made Simple Ltd replaced the hard drive on my desktop PC. The PC was dropped off at 9.00am and was immediately checked, in my presence, to confirm the issue, which essentially was the hard drive was nearing the end of it's life span. The options for replacement were clearly explained to me including price differences and comparison to what was currently in my PC. Also, that my PC was not Windows 11 compliant and that a new PC would be required before October 2025. The price of this option was also discussed. I decided for now to just replace the hard drive and, of the three options offered, I chose a Solid State 1 Terabyte drive. At 4.00pm on the same day my PC was ready for collection and upon arrival I was shown the PC booting up from it's "off" state. All files and software were successfully transferred and my PC is now operating perfectly. I would recommend this trader.
Customer in Dorset
, work completed
Recommended
New Laptop and data transfer
Customer Service
Quality
Value
Required to update our "oldish" computer to take Windows 11. Decided to try PCs Made Simple in Parkstone and were very impressed with Dave's knowledge and the way he explained everything to us, as we are not very "computer friendly". We chose a new laptop, and Dave transferred all our data for us and helped us with some other queries we had as well. Overall, the experience was great - much better than we had thought it would be! Dave was very patient with us and answered all our questions regarding the new laptop. We would highly recommend this company and feel we had good value for money.
Customer in Bournemouth, Christchurch and Poole
, work completed
Recommended
Quick fix
Customer Service
Quality
Value
My desktop computer developed a fault where all USB connections on the rear of the machine failed. I took the computer to PCs Made Simple. They looked at the M/C immediately and resolved the software problem. No fuss. No need to return and collect later. Efficient and friendly service.
Lawrence, Dorset
, work completed
Recommended
Great job
Customer Service
Quality
Value
My computer would not fire up. Diagnosed problem immediately and quoted repair cost and timescale. Repaired by next day and within price estimate. Very helpful.
Roy, Dorset
, work completed
Recommended
Very friendly educational service.
Customer Service
Quality
Value
Prompt feedback. Very helpful. Taught me some good tips. Easy service, quick and a brilliant job done.
Helen, Dorset
, work completed
Recommended
Fantastic advice and service
Customer Service
Quality
Value
Slow running computer, expertly diagnosed problem and brilliant suggestion to resolve...which worked perfectly.
Brettski
, work completed
Recommended
Very Happy
Customer Service
Quality
Value
Fast, friendly service and advice.
Peter, Dorset
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Very happy.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Helpful and spoke in layman's terms to explain the problem and his solution. Good price.
Roger, Dorset
, work completed
Recommended
Extremely helpful!
Customer Service
Quality
Value
I was given clear information and not pressured in any way over making a decision about my laptop repair/replacement. I will definitely go there again and recommend PCs Made Simple.
Jackie, Dorset
, work completed
Recommended
Very helpful
Customer Service
Quality
Value
Computer 'died' on me - very nice and helpful guys in shop - replaced my hard drive and transferred information - done within 48 hours and reasonable too.
Victoria, Dorset
, work completed
Recommended