Endorsed by Which?

PCs Made Simple Ltd

4.9

138 Reviews

Opening Hours
Today - 09:00–13:00
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 09:00–13:00
  • Sunday - Closed

Organisations and Awards

Oct 2019

About

Hi there! We’re PCs Made Simple, your guide and interpreter in the weird world of computers and cyber-space! We speak your language and will use it to discuss your computing needs. Welcome also fellow Geeks, we speak your language too and share your enthusiasm! Our aim is simply to provide you with the computing facilities or services you may require. All while explaining everything clearly, in plain English, and never trying to sell you something that you don’t want or need.

Building PCs is what we do best. Every PC we make is tailor made for you and will usually be cheaper (but still far better) than an “off-the-shelf” model designed to cater for everyone. And of course we are also here to look after your existing computer; whatever make, model, or operating system it is.

We started this business with a mission, to cut through all the gobbledygook and mystique surrounding computers and their use and to save people unnecessary costs.

That has never changed!

What we do

  • Computer Repairs

    • Laptop repair
    • PC Repairs
    • Apple Mac Repairs
    • Cloud based services
    • Game console repair
    • Data recovery
    • Data backup
    • Hardware Installation
    • Tablet repair
    • Network Cabling
    • Virus and malware removal
    • Server support
  • Accessories and parts

  • More Services

    • laptop repairs
    • custom built pcs
    • gaming pcs
    • home visits

Customer reviews

Why you can trust these reviews

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4.9
138 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Highly recommended.
Customer Service
Quality
Value
We had a very old printer which stopped working. Dropped it round to their shop. They carried out a diagnostic test within 2hrs - Excellent report back. Scrapped printer. They helped us buy another one. Came next day. I have no hesitation in recommending them to friends & family.
John, Dorset Posted on 21/02/2017 , work completed 21/02/2017
Outstanding service
Customer Service
Quality
Value
Outstanding service. Professional, quick, value for money and did an excellent job fixing my laptop problem. Couldn't ask for more!
Anna, Dorset Posted on 24/04/2017 , work completed 24/04/2017
First class
Customer Service
Quality
Value
Very professional in every way.
Gordon, Dorset Posted on 05/02/2018 , work completed 05/02/2018
Impressive!
Customer Service
Quality
Value
My laptop charger had stopped working. Took it to PCs Made Simple. They diagnosed the problem quickly and solved it there and then with no charge! Very impressed. Fast and courteous service. Definitely use again - and recommend.
Stephen, Dorset Posted on 01/08/2018 , work completed 01/08/2018
Laptop hard drive
Customer Service
Quality
Value
I Had an issue with my work laptop - it was unable to download windows update - despite trying to clean up my files myself the issue remained. I went to PC's made simple for help - they were really good. The gentleman talked me through which files were causing the problem and that my SSD drive was too small. He changed my SSD drive and transferred my data all in the same day! it was great as I use this for my work and the thought of being without it for days on end filled me with dread! I found the service to be of excellent quality and would definitely go back and recommend them. Prices very reasonable too :)
Customer in Dorset Posted on 30/04/2021 , work completed 30/04/2021
Excellent Service
Customer Service
Quality
Value
Our laptop broke when I only had 2 more days of days' of working from home. One phone call later and an appointment was made to look at it. Sadly the laptop was irreparable but help and guidance were given as to what we could do in terms of recovering the old hard drive and a new PC. We were pleased with the service given and the quick turnaround. Within a week we had gone from no laptop to a super quick desktop with all data transferred from the old hard drive. We would recommend this business to anyone looking to get a new computer as time is taken to ensure you get what matches your needs. No pushy sales technique just good customer service and product knowledge.
Ruth Posted on 03/05/2021 , work completed 05/03/2021
They did what they say in their name!
Customer Service
Quality
Value
I purchased a new PC and required all my data transferred over to the new PC plus setting up various accounts etc, they called the next day - work completed - do wish I had used them before ( I had so many problems last time I did this ).
Customer in Dorset Posted on 27/03/2021 , work completed 24/03/2021
A headache cured by a friends recommendation.
Customer Service
Quality
Value
Up until yesterday I had a headache/problem with setting up a home data structure with its 5 Access Points. Clifford, the proprietor of the company, arrived on time and proceeded straight away to address my 'headache'. I was overly impressed with his setting up my Access Points. No scratching of his head but an air of confidence in his method's was soon realised.
Eric in Dorset Posted on 10/11/2021 , work completed 09/11/2021
Hard drive
Customer Service
Quality
Value
Quick and efficient service soon got my computer up and running again. Would use this company for any more computer problems.
Customer in Hampshire Posted on 21/01/2020 , work completed 19/01/2020
New Computer
Customer Service
Quality
Value
Absolutely excellent service. I bought a new computer from them. He was very reassuring and nothing was too much trouble for him
Which? Trusted Traders Consumer Posted on 17/11/2022 , work completed 10/11/2022
Highly recommend
Customer Service
Quality
Value
Chose this company because of the reviews on this website. My laptop wouldn’t work on the Sunday and I needed to complete some important paperwork that needed to be posted on the Wednesday. I went to their shop on the Monday morning and explained what I needed. The gentleman I spoke to was brilliant and understood the urgency of the situation and guaranteed that my computer would be ready no later than Tuesday morning. He actually had it ready for me the same day but I was unable to pick it up until Tuesday. Cannot fault the service I received and will recommend this company to anyone and I if I have any problems in the future this is where I will be going.
Customer in Dorset Posted on 25/02/2023 , work completed 20/02/2023
Excellent service
Customer Service
Quality
Value
Clifford is knowledgeable, helpful and efficient. He was focused on my needs and gave excellent advice. A great service, personal and local. Highly recommend.
Helena in Dorset Posted on 21/05/2023 , work completed 18/05/2023
Fast Efficient Professional Service
Customer Service
Quality
Value
I found this Company on the Which Trusted Trader. Dave, was patient and helped me choose laptop, ipad and printer to suit my needs and guided me to cost effective options. All my questions were answered however small. Data was transferred and a destruction certificate provided for my obsolete laptop. Delivery of everything was the next day and work was carried out with me present so I always felt that me and my data were safe and secure. I was contacted after completion to make sure that all was working as expected. If and when I need new items I will be returning to PC's Made Simple - the company delivers exactly what the name suggests.
Customer in Dorset Posted on 20/12/2023 , work completed 16/11/2023
Excellent Service
As my current laptop was ending its useful life, I decided to look at purchasing a new one. I went to PCs Made Simple and talked to Dave about alternatives. He was very thorough in asking me questions so that I didn't get more or less than I needed for the amount of use I get from my laptop. We finally agreed on an Asus Expert which was reasonably priced considering the features it had. Dave then transferred all the data from my current laptop and ensured that everything was spot on, something I frankly couldn't have done on my own. All in all, excellent service from a very personable and knowledgeable man.
Customer in Bournemouth, Christchurch and Poole Posted on 31/10/2024 (Reviewer did not use service)
Speedy Solution
Customer Service
Quality
Value
One word to describe the service given by PCs made simple," Fantastic". From my initial reach out to them, their prompt response back and to them trying to repair an already deceased laptop; to providing a new laptop fully set up and operational in less than a day from my contact! The way my whole enquiry was handled showcased how service should be provided by a company. Well done!
Customer in Bournemouth, Christchurch and Poole Posted on 01/07/2025 , work completed 27/06/2025