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Endorsed by Which?
PCs Made Simple Ltd
Opening Hours
Today - 09:00–13:00
- Monday 09:00–17:30
- Tuesday 09:00–17:30
- Wednesday 09:00–17:30
- Thursday 09:00–17:30
- Friday 09:00–17:30
- Saturday 09:00–13:00
- Sunday - Closed
Organisations and Awards
About
Hi there! We’re PCs Made Simple, your guide and interpreter in the weird world of computers and cyber-space! We speak your language and will use it to discuss your computing needs. Welcome also fellow Geeks, we speak your language too and share your enthusiasm! Our aim is simply to provide you with the computing facilities or services you may require. All while explaining everything clearly, in plain English, and never trying to sell you something that you don’t want or need.
Building PCs is what we do best. Every PC we make is tailor made for you and will usually be cheaper (but still far better) than an “off-the-shelf” model designed to cater for everyone. And of course we are also here to look after your existing computer; whatever make, model, or operating system it is.
We started this business with a mission, to cut through all the gobbledygook and mystique surrounding computers and their use and to save people unnecessary costs.
That has never changed!
What we do
Computer Repairs
- Laptop repair
- PC Repairs
- Apple Mac Repairs
- Cloud based services
- Game console repair
- Data recovery
- Data backup
- Hardware Installation
- Tablet repair
- Network Cabling
- Virus and malware removal
- Server support
Accessories and parts
More Services
- laptop repairs
- custom built pcs
- gaming pcs
- home visits
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
138 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent service
Customer Service
Quality
Value
Very efficient, friendly service.
David, Dorset
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Walked in with a laptop 'frozen' within 20 minutes, all sorted. all gremlins removes, affordable, experts on the job. Thank you.
Jennifer, Dorset
, work completed
Recommended
Amazing customer service
Customer Service
Quality
Value
I purchased my laptop from PCs made simple a few years ago and since then whenever I have a problem they will solve it, either by telephone or in the shop. Nothing is too much bother for them and they cater brilliantly with IT illiterates - like me. They are superb.
Jan, Dorset
, work completed
Recommended
Top professional advice
Customer Service
Quality
Value
I went into the shop, knowing what I needed at approx. 30%. I left the shop after over 2 hours feeling I had been treated respectfully and had great respect and advice and the equipment I needed for the job.
Kim, Dorset
, work completed
Recommended
Fixed the problem
Customer Service
Quality
Value
Had Wi-Fi connection problems which even the Wi-Fi provider couldn't fix. These guys even came to the house and found the problem. Fix or no fee. Can't get better than that. Highly recommended.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Dave gave an excellent service. He solved the problem on my laptop, gave us useful advice and helped me to delete some of the problem programs. Very reasonable charge for his prompt & professional service. Would highly recommend.
Angela, Dorset
, work completed
Recommended
Fantastic customer service
Customer Service
Quality
Value
Fixed my PC with no charge and gave great advice. Would highly recommend. Knowledgeable and customer focussed.
Rachel, Dorset
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
I had a problem with my laptop which was fixed very quickly, while I waited. I was then given good, cost effective advice to stop the problem from re-occurring.
Gary, Dorset
, work completed
Recommended
Epson printer repair
Customer Service
Quality
Value
Took my Epson printer in on the Saturday and was repaired on the Monday morning. Excellent, fast service, very helpful and a professional, friendly manner. Highly recommend.
Tina Jones
, work completed
Recommended
Kodak Printer suddenly just wouldn't work Wi-Fi or USB cable connection
Customer Service
Quality
Value
Phoned and made appointment for home visit. Clifford arrived punctually and soon diagnosed the problem, the Kodak update app had been switched off ( from when this new computer was set up for me a year ago - ( NOT by PCs made simple but my previous IT guy. ) Clifford was friendly, polite, helpful and informative. He reinstalled the latest Kodak drivers and updates, cleaned the print heads etc after which it worked perfectly Wi-Fi. He gave me useful advice on the printer and because I always turn my hub off after I have finished using my laptop he gave the printer a permanent hub address so that there is instant link up between the devices. The bill was exactly as per the estimate. I would definitely use them again.
Customer in Dorset
, work completed
Recommended
Always 5 start service
Clifford has been managing my laptop remotely for over 2 years when I initially purchased it from him. The standard of remote service I have received since then has been excellent every time. Even with the recent crisis my queries have been answered swiftly and with the usual expertise. This particular appointment I went on to ask other questions about Dropbox Pro, I am so not in touch with the IT world way out of my comfort zone. Not only was Clifford patient enough to talk me through the process of what I had set up and what I actually needed he saved me £550 per year !!! I have never had the ongoing honest knowledgeable patient support that I have now and would not hesitate to recommend PC's Made Simple to anyone.
Customer in Dorset
(Reviewer did not use service)
Recommended
Repaired laptop screen
Customer Service
Quality
Value
It couldn't have been easier. One phone call, efficient and friendly response. In a few days I had my laptop back with a new shiny screen. They also removed an expired antivirus which they had spotted while working on the machine and checked out a question I had about my tablet at no extra cost. I believe the price charged was extremely fair and the good service was a bonus.
Customer in Dorset
, work completed
Recommended
Laptop hard drive replacement
Customer Service
Quality
Value
My laptop suddenly died and I couldn’t power it up so I called Dave at 10.30am and within an hour I was in the repair centre and the hard drive failure was diagnosed. I also had some settings problems which were slowing down the power up process which Dave volunteered to sort out as well. Nothing was too much trouble and my laptop was back with me working with no loss of data by 4.30 in the afternoon. Brilliant service and saved my skin as I rely on my laptop as a self employed marketing professional. Highly recommended.
Customer in Dorset
, work completed
Recommended
Re-installed windows and a new hard drive from my PC
Customer Service
Quality
Value
Good value for money. WIth regards to service, the initially said the job would take 3 days, but managed to get it done in 2 days. They stuck to their quote. As far as i'm concerned 10/10
Which? Trusted Traders Consumer
, work completed
Recommended
Absolutely first class
Customer Service
Quality
Value
I visited PCs Made Simple after reading the reviews. My local computer shop had badly bodged my PC and external hard drive, so I needed to find someone who actually knew what they were doing. They were polite, cheery and explained things in a way that a numpty like me could understand. First class service and keen pricing. What more would you need?
Customer in Dorset
, work completed
Recommended
New computer and general help
Customer Service
Quality
Value
I have used PCs for many years and the help and advice they(Dave its you!) give is exceptional. A new computer supplied today at a competitive price, after taking my old one in yesterday. I cant praise them highly enough, use this shop, do not go anywhere else!
Customer in Bournemouth, Christchurch and Poole
, work completed
Recommended
Great Service
Customer Service
Quality
Value
PCs Made Simple is a great friendly firm to deal with. Very professional at very competitive prices. I have been a client for many years and wouldn’t think of going anywhere else if I have a problem or need an upgrade. Would highly recommend them to anyone.
Customer in Bournemouth, Christchurch and Poole
, work completed
Recommended
Laptop and Windows Update
Customer Service
Quality
Value
Dave helped me move seamlessly from an old laptop with Windows 10 to a new laptop that can support Windows 11. All my applications are up and available for use. Fantastic customer service each time I visit. Particularly helpful for someone not feeling too confident about the upgrade.
Customer in Bournemouth, Christchurch and Poole
, work completed
Recommended
My Review
Customer Service
Quality
Value
Fast, efficient service, always helpful. Friendly, pleasant, nothing too much trouble. Would recommend to anyone.
Elaine, Dorset
, work completed
Recommended
Hard-working
Customer Service
Quality
Value
Helpful, fabulous. Really, really hard working and very kind.
Rebecca, Dorset
, work completed
Recommended
My review
Customer Service
Quality
Value
Friendly & fast.
Andrew, Dorset
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Excellent service from a home visit, prompt, efficient, patient and polite. Highly recommended.
Peter, Dorset
, work completed
Recommended
Great
Customer Service
Quality
Value
Clear advice and downloaded some free software for me so I can now do the things I need to.
Rachel, Dorset
, work completed
Recommended
Marvellous job
Customer Service
Quality
Value
They are amazing people. I had no idea what was needed, but they solved the problem and all with good humour and a smile. I would go to them again.
Hazel, Dorset
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Reassuring regarding PC problem. Explained recovery process in simple terms for me. Recovery completed promptly. Friendly service, thank you.
Eileen, Dorset
, work completed
Recommended