Endorsed by Which?

PCs Made Simple Ltd

4.9

138 Reviews

Opening Hours
Today - 09:00–13:00
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 09:00–13:00
  • Sunday - Closed

Organisations and Awards

Oct 2019

About

Hi there! We’re PCs Made Simple, your guide and interpreter in the weird world of computers and cyber-space! We speak your language and will use it to discuss your computing needs. Welcome also fellow Geeks, we speak your language too and share your enthusiasm! Our aim is simply to provide you with the computing facilities or services you may require. All while explaining everything clearly, in plain English, and never trying to sell you something that you don’t want or need.

Building PCs is what we do best. Every PC we make is tailor made for you and will usually be cheaper (but still far better) than an “off-the-shelf” model designed to cater for everyone. And of course we are also here to look after your existing computer; whatever make, model, or operating system it is.

We started this business with a mission, to cut through all the gobbledygook and mystique surrounding computers and their use and to save people unnecessary costs.

That has never changed!

What we do

  • Computer Repairs

    • Laptop repair
    • PC Repairs
    • Apple Mac Repairs
    • Cloud based services
    • Game console repair
    • Data recovery
    • Data backup
    • Hardware Installation
    • Tablet repair
    • Network Cabling
    • Virus and malware removal
    • Server support
  • Accessories and parts

  • More Services

    • laptop repairs
    • custom built pcs
    • gaming pcs
    • home visits

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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4.9
138 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Amazing Gaming PC build
Customer Service
Quality
Value
I’m not local to the store, but I knew that for a high end gaming PC there were few companies you can trust. Dave listened to my requirements and helped with his professional advice. The PC was packaged and delivered to my home quickly and safely packaged. He was on hand to take my calls and make me feel a valued customer. For Gaming PCs I would not recommend any one else. Thanks Dave for the first class service.
Customer in Lancashire Posted on 13/08/2025 , work completed 08/08/2025
Brilliant job
Customer Service
Quality
Value
Archy installed my new Desktop but in between waiting for data transfers he was happy to help me with all sorts of peripherals.
Bob, Dorset Posted on 12/02/2016 , work completed 12/02/2016
Everything I needed
Customer Service
Quality
Value
Jeffrey did all the work contracted, but additionally other tasks which were met, all for the same price. Time no object.
Peter, Dorset Posted on 31/08/2017 , work completed 31/08/2017
Fantastic job
Customer Service
Quality
Value
Very knowledgeable and helpful. Explained fully what was the problem was with my computer and how they fixed it. And gave me some good advice.
Estelle, Dorset Posted on 17/04/2014 , work completed 17/04/2014
Achieved problem correction
Customer Service
Quality
Value
Prompt service for 'home visit'. Very happy with everything.
Rex, Dorset Posted on 22/07/2016 , work completed 22/07/2016
Prompt, helpful & professional
Customer Service
Quality
Value
Polite service, helped me straight away, needed my laptop and couldn't afford to wait, was fixed straight away.
Gail, Dorset Posted on 03/02/2016 , work completed 03/02/2016
Fantastic job
Customer Service
Quality
Value
Very efficient, pleasant both times I visited. Quick service, very good service.
Diana, Dorset Posted on 03/02/2016 , work completed 03/02/2016
Excellent support
Customer Service
Quality
Value
Clifford is a breath of fresh air when it comes to IT support. Knowledgeable, reliable, and always very helpful. Response times exceed expectations and always just a phone call away when needed. I have no hesitation in recommending Clifford for IT support.
Stephen, Dorset Posted on 01/03/2018 , work completed 01/03/2018
Fantastic service
Customer Service
Quality
Value
I received fantastic service - I was seen to straight away, and the problem was dealt with swiftly and competently.
Sharon, Dorset Posted on 21/03/2016 , work completed 21/03/2016
Great service
Customer Service
Quality
Value
Helpful, efficient service. Would use them again and recommend to others. Did not make me feel that my issues with it were not important.
Janet, Dorset Posted on 03/08/2016 , work completed 03/08/2016
Brilliant job
Customer Service
Quality
Value
Went on recommendation. Explained what was wrong with my laptop, then recommended what should be done - also simpler ways of getting to particular places on the laptop. Had windows updated to 8.1. Other up dates done were Java, Adobe, Toshiba. Would go back if I had anymore problems also if I purchased a new laptop it would be from here.
Brian, Dorset Posted on 16/11/2016 , work completed 16/11/2016
Extremely helpful
Customer Service
Quality
Value
Transferred data on to new computer. Installed new Terra computer at my home, kept to their estimate for the work with no hidden extras. Extremely helpful.
Janet, Dorset Posted on 26/02/2019 , work completed 26/02/2019
Excellent Service
Customer Service
Quality
Value
We wanted someone to help with new set up and PCs Made Simple did just that.
Richard, Dorset Posted on 20/02/2016 , work completed 20/02/2016
Hard Drive!!
Customer Service
Quality
Value
Problem with computer, not responding very slow. This was a Wednesday next day problem found and price given. New hard drive fitted all systems running smoothly. Collected Friday very good service and plenty of advise on how to continue with use. Excellent!!!
Christopher, Dorset Posted on 26/01/2018 , work completed 26/01/2018
Highly recommended
Customer Service
Quality
Value
What a lovely place to take my computer. Very polite and considerate and so knowledgeable. Would Definitely go back again as have such confidence in them.
Jane, Dorset Posted on 28/10/2015 , work completed 28/10/2015
Just what it said on the tin!
Customer Service
Quality
Value
I needed a new inkjet printer and advice on the best choice for my needs. Very pleased with the new printer and the help given in the shop to install it on my PC and subsequent trouble shooting over the phone. I'm retired and just want my IT to work without having to worry about setting it up.
Christine, Dorset Posted on 23/05/2016 , work completed 23/05/2016
Wireless connection now works perfectly!
Customer Service
Quality
Value
I can recommend PCs Made simple enough, I have been trying unsuccessfully to sort out my ongoing wireless internet problems for ages on and off, the last straw came when I spent 2 hours and got nowhere.... very frustrating, anyway Cliff arrived and sorted out the problem in half an hour, apparently the extended had been damaged by a power surge, but I hadn't realised. Cliff installed a new unit and it's all working perfectly now and my bill was very reasonable too.... they are also great at sorting apple mac issues!
Joan Posted on 28/09/2016 , work completed 28/09/2016
Friendly, professional, efficient
Customer Service
Quality
Value
I spent several days using phone and e-mail with Mr Dave Richter of PCMS Ltd discussing my printer requirements and selecting the most appropriate product to fit my budget and needs. He ordered the product, I visited his premises, he explained the technicalities and installed the products for me. I enjoyed doing business and recommend PCMS.
Colin, Dorset Posted on 24/01/2017 , work completed 24/01/2017
Excellent - 5 star
Customer Service
Quality
Value
Took my PC to PC Made Simple, I gave him a full explanation or what was happening, within 30 minutes the PC was as good as new again. The repairman got me out of a big hole as my daughters GCSE Homework was on there and was needed badly. I would definitely recommend this company. 5 stars. Thanks again.
Chris, Dorset Posted on 01/02/2017 , work completed 01/02/2017
Excellent job.
Customer Service
Quality
Value
Excellent and prompt service. Courteous customer relations. Will go back - if needed!
Tim, Dorset Posted on 11/04/2016 , work completed 11/04/2016
Advice, new laptop and help with set up
Customer Service
Quality
Value
I have used PCs Made Simple now to support two of my businesses as well as all the IT stuff in the home. They are my first port of call whenever I have an issue or the need for new software or hardware. The advice they offer is uncomplicated and honest with no hidden agendas to sell unneeded service plans or warranties (unlike many of their larger competitors). Their service is always swift and supported by ongoing communication so you know what to expect and when to expect it. Prices are very competitive and what's more... they are just really nice to deal with. On this occasion I needed a new laptop as my old one was grinding to a halt. They discussed my requirements, gave me options and provided a blindingly fast new laptop at a great price within 48 hours. This included their setting it up and removing all the unnecessary crappy software that these things come bundled with. Excellent service once again. I have no hesitation in recommending them to friends, family and clients alike. Thanks again PCs Made Simple.
Mike Eley Posted on 09/05/2016 , work completed 09/05/2016
Brilliant job
Customer Service
Quality
Value
PCs Made Simple always look after my laptop. Very helpful - friendly.
Which? Trusted Traders Consumer Posted on 19/04/2016 , work completed 19/04/2016
Good job
Customer Service
Quality
Value
When I took my laptop into the shop, it was sorted in 2 minutes and there was no charge.
Philip, Dorset Posted on 22/08/2016 , work completed 22/08/2016
Excellent
Customer Service
Quality
Value
I called PCs Made Simple regarding my laptop and found the service brilliant. Days later, when my other laptop stopped connecting to the internet they saved the day!
Eleanor, Dorset Posted on 25/08/2016 , work completed 25/08/2016
Professional service
Customer Service
Quality
Value
Prompt, friendly and professional service. Will certainly use them again.
Janet, Dorset Posted on 25/03/2017 , work completed 25/03/2017