PDL Heating & Plumbing Limited

From my first contact with this trader I have been very impressed with his attitude and helpfulness. The job itself was completed in a very satisfactory manor on schedule and as per the quote. I would recommend this firm to anybody wanting a new boiler.

Very professional from start to finish. Really happy with the work and also the actual boiler itself. The final cost didn't deviate from the original quote (which was itemised) and the work was carried out as expected. PDL came on time and the work is of a very high standard. Very quick on returning emails when I had queries about the quote. I have no problems in recommending PDL at all.

We shopped around for quotations before getting our new boiler installed. I knew what I was looking for, so I searched for a list of approved installers and invited three of them to quote. Aside from one exhorbitant quote from a formerly nationalised company, the others were similar in price. Paul, the owner of PDL, communicated with me well and arrived at our house to quote exactly when he said he would, literally to the minute. I'm not entirely ignorant when it comes to plumbing or boilers and could immediately tell that he knew the most appropriate method of installation, something you may be tempted to take for granted from a heating engineer, but not all heating engineers were created equal! Paul was faced with a very confined space to work in, an old boiler to remove and pipework which was not routed optimally, creating a difficulty when locating the existing pipes. His suggested route to install was minimally invasive to the plaster work and cupboard surrounds. Paul was very cordial but also professional and answered any question thrown at him in an informed and knowledgeable manner. The installation itself was carried out perfectly. They put protective matting down on our tiles, were polite and courteous and despite a hiccup with the delivery of the new boiler (not their fault) and Paul having to drive off and source another, everything went off without a hitch. I would not hesitate to recommend PDL for your boiler installation. Excellent value for money.

I needed a replacement boiler and contacted PDL since they had been recommended by a family member. Paul was very knowledgeable and explained the various options when he came to provide the estimate, which he sent through on the same afternoon. They (Paul and Robert) have done a thoroughly professional job of installing the new boiler (and shower!). They worked constantly throughout the two days that it took. I was kept informed as to progress throughout. They took care to minimise the amount of disruption and protected the carpets etc. from damage. After installation, Paul explained clearly how to operate the system and to use the Vaillant vSMART app. I am very pleased with the result and would not hesitate to recommend PDL.