PDL Heating & Plumbing Limited

From my first enquiry with Paul to completion and commissioning of the new boiler everything went smoothly. His explanation of what would be needed to upgrade my antiquated (50 year old) water heater to a shiny new combi boiler, and pipe work modifications, was thorough and clear. He followed up quickly with a detailed quotation and was able to undertake the work quickly and to budget despite the obvious difficulties for everyone with the COVID-19 pandemic. He and his colleague arrived bang on time each morning and worked quietly and unobtrusively. On completion I was given a helpful walk-through of the new system and controls. All old items no longer needed (hot water cylinder, zone valve, circulating pump, water heater, piping etc) were taken away. It’s now a month after completion and I’m happy to say everything is working fine and gas consumption is improved!

When we decided that we needed a new boiler we phoned Paul from PDL and he came out promptly and did a site survey. We had already decided on the make of the boiler that we wanted. He agreed with our chosen manufacturer and explained the capacity and type of boiler that would be appropriate for our home. He had a thorough knowledge of the product and he inspired us with the confidence to proceed. Paul emailed us an estimate the very same day, which we were happy to accept. In less than two weeks our new boiler was installed by Paul and his team. It took a day to install. Paul and his team were considerate and all was clean and tidy when they left. Our new boiler has now been in situ for three weeks and is working well. We would be happy to recommend PDL to anyone that requires a new heating system.

A new replacement Gas CH and hot water boiler installation, the initial visit was extremely helpful and the quotation was clearly explained, the work was completed on time and to budget, everything was very professional and to an extremely high standard. PDL Heating had recently installed a new Gas CH boiler for my son who spoke very highly of them. An excellent choice from a very satisfied customer.

I needed a replacement boiler and contacted PDL since they had been recommended by a family member. Paul was very knowledgeable and explained the various options when he came to provide the estimate, which he sent through on the same afternoon. They (Paul and Robert) have done a thoroughly professional job of installing the new boiler (and shower!). They worked constantly throughout the two days that it took. I was kept informed as to progress throughout. They took care to minimise the amount of disruption and protected the carpets etc. from damage. After installation, Paul explained clearly how to operate the system and to use the Vaillant vSMART app. I am very pleased with the result and would not hesitate to recommend PDL.

From the pleasant initial contact to the quote and the fitting of our boiler,Paul was a very thorough trades person,friendly, pleasant, very professional in what he did, and extremely tidy, the job was carried out to high standards and would highly recommend PDL heating & Plumbing.And we must not forget Oliver who kept up the same high standards.Thank for a first class job.