PDL Heating & Plumbing Limited

PDL replaced an old cast iron boiler with a new combi boiler. Prior to booking they had explained exactly what they would do and provided a full itemised quotation. They arrived at the time and date agreed and completed the work within the two days as per their estimation. The work was carried out in a tidy manner with as little disruption as possible and all precautions were taken to protect furnishings and carpets etc. All the old pipe work, cylinder, pump and zone valve etc were removed and disposed off including the very heavy old boiler, which was a three man lift. The old and new flue vent ducts were bricked up and the installation was left neat and tidy. The system was well explained by the engineers and we would not hesitate to recommend or use their services again.

Approached PDL for power flush and advice on underfloor heating as they advertised in a local magazine and are a Which Trusted Trader with really good customer feedback Paul the owner, provided sound factual advice, that we needed a new boiler for UFH and provided his quote within days. We didn’t feel pressurised at all and Paul answered all our questions, during the process. We just got a really good feeling that Paul knew his stuff and we decided to invest in the Valiant boiler & UFH system he proposed. Paul and Robert installed the new system, the Vaillant was installed on another wall, so a new hole had to be cut through the Yorkshire stone wall and Robert’s pipework was excellent, looks like a piece of artwork, and he was very, very particular. They also removed a couple of old radiators, installed a new rad, replaced the Hive TRVS with Danfoss and power flushed through all system until the water became clear, and we couldn’t be happier. It’s worked a treat, our heating is now balanced and quick to warm up the house. The shower seems to be more powerful and water is definitely hotter, in so much that we have had to turn the shower temperature down. In all our experience, installing central heating in 4 houses, PDL is the best heating company we have used. Therefore, out of the companies we looked at we are really pleased that we choose PDL and will be going back to them for replacing other radiators before winter.

Initial contact made through the Vaillant website, resulted in prompt contact directly from Paul at PDL. A survey visit was arranged and the various considerations were discussed and fully explained - for us, this was a key factor in deciding to go ahead with the resultant quotation. This visit was handled very professionally and Paul demonstrated excellent product knowledge and a very balanced approach to advising options for the replacement boiler. The work was carried out on the date agreed and to the price agreed. Paul and his colleague fitted the new boiler and control system with a high degree of care and thoroughness, installing new components, flushing the system and making good where necessary. In all, a very impressive level of service from the customer perspective. We are delighted with the outcome and feel confident in recommending PDL Heating without reservation.

Paul and Robert were superb. The new Vaillant Eco combi-boiler was installed along with eleven new radiators and TRVs with meticulous attention to detail. The whole system was power flushed and then set up and balanced to ensure we have a home that is not only warm but running as economically as possible. This followed on from an earlier Vaillant combi boiler installation they completed for my daughter in Cheshire. The house and hot water have never been as efficient. Both systems have a ten year warranty and an annual maintenance contract that is outstanding value for money. I cannot recommend Paul and PDL Heating and Plumbing Ltd highly enough. I have dealt with many gas engineers and this team at PDL is by far and away the best company I have ever engaged. Many thanks.

A friend recommended PDL Heating to me, and I couldn't be happier with the work they have undertaken. In our first meeting, they very clearly outlined several options for us, there was no "hard sell", but their advice & guidance was extremely welcome. I was extremely impressed with their approach - every time they said they would do something, they did it, on time, and in budget. They replaced a boiler, and installed 12 new radiators - their quote was very reasonable, and the final figure we paid, was exactly what we had agreed. As our installation was scheduled to last 4 days, and we would have been without heating / hot water for the duration, we elected to go away for a few days, and we had no hesitation whatsoever in trusting Paul with the keys to our house. I've dealt with plumbers / heating engineers previously, who promise the earth, but leave you feeling disappointed, so it is a real pleasure to find a company who "do what it says on the tin". I would have no hesitation whatsoever in using PDL Heating again myself, and in recommending them to friends and family. Ian

After servicing our boiler (installed by another company) for a number of years, it finally broke during a cold snap. Paul responded promptly to the call out, clearly outlining our options and providing us with a very reasonable quote for a new one. He pulled out all the stops to get us the new boiler installed a few days later, on time and within budget. We’re very pleased with it. What stands out is PDL’s dedication to providing a professional, reliable and quality service (incl aftercare) to customers and their general trustworthiness.

I contacted PDL after another contractor had let me down. The difference was amazing. I wanted my traditional heating system changed to a combi system. Paul came around to survey the site and discuss my options. He was very helpful, explained matters fully and gave me some idea of when work could be done. I received a fully itemised quote which is quite a rarity these days. I was happy to proceed with the quote which was reasonable for the work involved The job was booked in and a start date was agreed. I was told that Robert would arrive on site around 8 am. That is exactly what he did. All the work was completed within the agreed-upon frame with minimal disruption. I am very satisfied with the work. The whole process was seamless, efficient and well-organised. There was a minor issue after the work was done but this was very quickly resolved. Also, Paul came back to take me through the boiler controls when I did not grasp them the first time around. I am most impressed by PDL and I will be using them again. I highly recommend PDL. Thank you once again Paul and Robert for doing such a good job.