PDP Services Ltd

I need to acknowledge Paul tonight from PDP, who went out of his way to support me in my time of crisis!! I had a fuse trip on the board, but despite thorough hunting I could not identify the guilty 'socket'. As much of my downstairs and some of the 'middle floor' was out, due to the problem, I was particularly worried about my fridge-freezer and also my heated / filtered aquarium. Paul offered to come out on an emergency, regardless of the fact that it was 11.30pm on a Sunday evening! I cant tell you how relieved I was, to not only receive communication from someone! but also that he was particularly helpful. In addition to this, Paul actually suggested I video-called him so he was able to see the problem and talk me through resolving it! What a Legend! Paul, I am so very appreciative of your time and wisdom tonight. I can't tell you how relieved I was to actually have someone respond to my call for help. You went above and beyond and for that I am truly grateful. Paula Davis

PDP were able to get out to us quickly and resolved the electrical issue straight away. Would highly recommended. A very knowledgeable and friendly team.

The PDP team arrived promptly at 8.00am. They were a great team, polite and friendly, explained what they were doing and why. They were fantastic about our 2 yr old grandson asking questions about everything!! The garden was left clean and tidy when they left at 5pm having completed the work. Highly recommended them.

Generally a good experience. Initially had quite long lead time to get an appointment. When they came they were very helpful and answered all questions without being pushy. They also responded to follow up questions. Once I decided to go forward with the work, Solar Panels were booked into be installed very quickly. This included Scaffolding. Final site survey happened when scaffold was up too. Electrician came several weeks later to complete job. There was an issue connecting to the wifi, and another problem related to positioning of the Inverter/Battery. They came back couple days later to complete the job and resolve the issue with positioning.

I thought that you might like to hear of the fantastic results of your work designing and arranging the installation of our solar panels. I am amazed that easterly facing panels can start producing enough power to run our home from about 6:30 am until 7:30 pm; it exports 34% of energy produced and produces more energy than the home consumes (we were actually topping up our cars on this Saturday) We are delighted with the installation. Neighbours are impressed at how unobtrusive are the panels as they have been symmetrically installed and are not seen above the ridge of the roof. We appreciate that you have high demand at this time and so there is a delay in customer queries. However, the end result is great.

I researched solar and battery storage for nearly 9 months as I have a complicated roof with dormers etc. I spoke to 5 different companies who gave me 5 very different views of what I needed... When I met PDP, I knew within minutes that they were the company I wanted to contract with, subject to receiving a reasonably competitive quotation. Mark - one of the directors who had been booked to meet me - was very knowledgeable and asked all the right questions. He was not pushy. In fact the opposite. He stressed he would not chase me once his proposal was in as PDP are clearly very busy and not chasing work. 3 months after contracting - the scaffolding went up early spring, and the work commenced. The roofers and the electricians were all excellent and worked around my booked holiday and slightly changing requirements (I squeezed on one more panel). The installation I have is great. Its 5.4Kw output (13 panels of 415W each) + 2 batteries totaling >10 kw storage and an 'Eddi' for auto charging my immersion hot water with excess energy. I have switched to Octopus and contracted for their Flux service which works brilliantly with my PDP deployment. PDP are local and responsive and most importantly for me, they absolutely know their business when it comes to solar, battery storage and renewables. I cannot fault them. They were excellent and I am very happy with their standard of workmanship and quality of installation. I have no hesitation in recommending them.

Supplied and fitted new radiator and drained and refilled CH system. Good quality thorough job. Delivered in a friendly and helpful manner on time and within estimate. Highly recommended

Excellent work completed with a courteous and professional manner. PDP know their stuff and nothing was too much.

Cold winter temperatures, Covid lockdown and a drastic shortage of materials - not a good time to have our air source heat pump pronounced ‘life extinct’. Fortunately, after much research, we settled on Paul Padgham and PDP Services. Why them from a raft of competitors? Well in the first instance they returned your calls and had such good communication skills; even when it was ‘the parts are still stuck in the Suez Canal. Importantly, they accepted credit cards, not immediate full payment! On-site they were extremely knowledgeable, provided realistic options and time scales and were incredibly professional, always cognisant they were in your home. Retrofitting always creates challenges but we were so very impressed with the team’s desire to overcome any challenge and the quality of their workmanship was evident. Paul, the heat pump/gas engineer and Carl, groundwork specialist epitomised this philosophy and it was great to see Katie, a future engineer applying herself so well. They all took such pride in their work. So very impressed a five-star performance and very highly recommended.

We have used this company for a number of years. They have serviced our central heating boiler and done repairs as and when required. We have always found them efficient and friendly and their charges are reasonable. What more can you say?