PDP Services Ltd

Excellent work completed with a courteous and professional manner. PDP know their stuff and nothing was too much.

Cold winter temperatures, Covid lockdown and a drastic shortage of materials - not a good time to have our air source heat pump pronounced ‘life extinct’. Fortunately, after much research, we settled on Paul Padgham and PDP Services. Why them from a raft of competitors? Well in the first instance they returned your calls and had such good communication skills; even when it was ‘the parts are still stuck in the Suez Canal. Importantly, they accepted credit cards, not immediate full payment! On-site they were extremely knowledgeable, provided realistic options and time scales and were incredibly professional, always cognisant they were in your home. Retrofitting always creates challenges but we were so very impressed with the team’s desire to overcome any challenge and the quality of their workmanship was evident. Paul, the heat pump/gas engineer and Carl, groundwork specialist epitomised this philosophy and it was great to see Katie, a future engineer applying herself so well. They all took such pride in their work. So very impressed a five-star performance and very highly recommended.

We have used this company for a number of years. They have serviced our central heating boiler and done repairs as and when required. We have always found them efficient and friendly and their charges are reasonable. What more can you say?

From the first phone call I felt PDP would be a good company to use. The girls in the office were so easy to speak with. When Sam came to give our quote we felt confident that things would be done properly. The guys that came to carry out our boiler replacement were friendly and helpful. Even when there was a glitch with a radiator, all hands were on deck to resolve in no time. I had a few items that I felt needed noting and Sam was very quick in coming back to me with his response. We will definitely call on PDP again if we need any other work and will have them carry out our annual service checks on the new boiler.

PDP Installed 6 new radiators, a new hot water tank and an air source heat pump system to replace my old LPG boiler. All work was done very well, tidy and clean. All the installers were helpful and friendly. New system is all working well. Very happy with everything. Would recommend them to anyone.

PDP installed solar thermal equipment (roof panels, pipework, hot water tank etc.) at the end of April 2021 - they were thoroughly professional throughout the process and the work was completed to a very high standard. They also responded very quickly to any queries I raised during the quoting process. I would certainly recommend them for any similar work that people might be considering.

This company is local to my elderly mother who required urgent attention to her central heating boiler and controls. The office staff were very sensitive to my mother’s needs, rearranging diaries to ensure the work was completed with the urgency required and communicating directly with her when necessary by telephone, sending her hard copies of all receipts as well as maintaining email communication with other family members. The engineers are excellent, safety conscious, clean, quiet, effective and were persistent in what became a complex issue, ensuring the work was successfully completed within the shortest timescale possible. With gratitude.

PDP installed a new basin tap, the engineer was quick, tidy and very professional, and did an all round excellent job. He also looked at our shower while he was here. We’ve used PDP on several occasions and always found the office staff and engineers to be helpful and prepared to take on any job, big or small, with the invoices always matching the original quotes.

We have used PDP for electrical work on a number of occasions since moving here 3 years ago. We have always been most impressed with the service that we have received. PDP staff have always been friendly, courteous and professional. The standard of their work is excellent.