PDP Services Ltd

I need to acknowledge Paul tonight from PDP, who went out of his way to support me in my time of crisis!! I had a fuse trip on the board, but despite thorough hunting I could not identify the guilty 'socket'. As much of my downstairs and some of the 'middle floor' was out, due to the problem, I was particularly worried about my fridge-freezer and also my heated / filtered aquarium. Paul offered to come out on an emergency, regardless of the fact that it was 11.30pm on a Sunday evening! I cant tell you how relieved I was, to not only receive communication from someone! but also that he was particularly helpful. In addition to this, Paul actually suggested I video-called him so he was able to see the problem and talk me through resolving it! What a Legend! Paul, I am so very appreciative of your time and wisdom tonight. I can't tell you how relieved I was to actually have someone respond to my call for help. You went above and beyond and for that I am truly grateful. Paula Davis

PDP were able to get out to us quickly and resolved the electrical issue straight away. Would highly recommended. A very knowledgeable and friendly team.

The PDP team arrived promptly at 8.00am. They were a great team, polite and friendly, explained what they were doing and why. They were fantastic about our 2 yr old grandson asking questions about everything!! The garden was left clean and tidy when they left at 5pm having completed the work. Highly recommended them.

Generally a good experience. Initially had quite long lead time to get an appointment. When they came they were very helpful and answered all questions without being pushy. They also responded to follow up questions. Once I decided to go forward with the work, Solar Panels were booked into be installed very quickly. This included Scaffolding. Final site survey happened when scaffold was up too. Electrician came several weeks later to complete job. There was an issue connecting to the wifi, and another problem related to positioning of the Inverter/Battery. They came back couple days later to complete the job and resolve the issue with positioning.

I thought that you might like to hear of the fantastic results of your work designing and arranging the installation of our solar panels. I am amazed that easterly facing panels can start producing enough power to run our home from about 6:30 am until 7:30 pm; it exports 34% of energy produced and produces more energy than the home consumes (we were actually topping up our cars on this Saturday) We are delighted with the installation. Neighbours are impressed at how unobtrusive are the panels as they have been symmetrically installed and are not seen above the ridge of the roof. We appreciate that you have high demand at this time and so there is a delay in customer queries. However, the end result is great.

I researched solar and battery storage for nearly 9 months as I have a complicated roof with dormers etc. I spoke to 5 different companies who gave me 5 very different views of what I needed... When I met PDP, I knew within minutes that they were the company I wanted to contract with, subject to receiving a reasonably competitive quotation. Mark - one of the directors who had been booked to meet me - was very knowledgeable and asked all the right questions. He was not pushy. In fact the opposite. He stressed he would not chase me once his proposal was in as PDP are clearly very busy and not chasing work. 3 months after contracting - the scaffolding went up early spring, and the work commenced. The roofers and the electricians were all excellent and worked around my booked holiday and slightly changing requirements (I squeezed on one more panel). The installation I have is great. Its 5.4Kw output (13 panels of 415W each) + 2 batteries totaling >10 kw storage and an 'Eddi' for auto charging my immersion hot water with excess energy. I have switched to Octopus and contracted for their Flux service which works brilliantly with my PDP deployment. PDP are local and responsive and most importantly for me, they absolutely know their business when it comes to solar, battery storage and renewables. I cannot fault them. They were excellent and I am very happy with their standard of workmanship and quality of installation. I have no hesitation in recommending them.

Supplied and fitted new radiator and drained and refilled CH system. Good quality thorough job. Delivered in a friendly and helpful manner on time and within estimate. Highly recommended

Excellent work completed with a courteous and professional manner. PDP know their stuff and nothing was too much.

Cold winter temperatures, Covid lockdown and a drastic shortage of materials - not a good time to have our air source heat pump pronounced ‘life extinct’. Fortunately, after much research, we settled on Paul Padgham and PDP Services. Why them from a raft of competitors? Well in the first instance they returned your calls and had such good communication skills; even when it was ‘the parts are still stuck in the Suez Canal. Importantly, they accepted credit cards, not immediate full payment! On-site they were extremely knowledgeable, provided realistic options and time scales and were incredibly professional, always cognisant they were in your home. Retrofitting always creates challenges but we were so very impressed with the team’s desire to overcome any challenge and the quality of their workmanship was evident. Paul, the heat pump/gas engineer and Carl, groundwork specialist epitomised this philosophy and it was great to see Katie, a future engineer applying herself so well. They all took such pride in their work. So very impressed a five-star performance and very highly recommended.

We have used this company for a number of years. They have serviced our central heating boiler and done repairs as and when required. We have always found them efficient and friendly and their charges are reasonable. What more can you say?

From the first phone call I felt PDP would be a good company to use. The girls in the office were so easy to speak with. When Sam came to give our quote we felt confident that things would be done properly. The guys that came to carry out our boiler replacement were friendly and helpful. Even when there was a glitch with a radiator, all hands were on deck to resolve in no time. I had a few items that I felt needed noting and Sam was very quick in coming back to me with his response. We will definitely call on PDP again if we need any other work and will have them carry out our annual service checks on the new boiler.

PDP Installed 6 new radiators, a new hot water tank and an air source heat pump system to replace my old LPG boiler. All work was done very well, tidy and clean. All the installers were helpful and friendly. New system is all working well. Very happy with everything. Would recommend them to anyone.

PDP installed solar thermal equipment (roof panels, pipework, hot water tank etc.) at the end of April 2021 - they were thoroughly professional throughout the process and the work was completed to a very high standard. They also responded very quickly to any queries I raised during the quoting process. I would certainly recommend them for any similar work that people might be considering.

This company is local to my elderly mother who required urgent attention to her central heating boiler and controls. The office staff were very sensitive to my mother’s needs, rearranging diaries to ensure the work was completed with the urgency required and communicating directly with her when necessary by telephone, sending her hard copies of all receipts as well as maintaining email communication with other family members. The engineers are excellent, safety conscious, clean, quiet, effective and were persistent in what became a complex issue, ensuring the work was successfully completed within the shortest timescale possible. With gratitude.

PDP installed a new basin tap, the engineer was quick, tidy and very professional, and did an all round excellent job. He also looked at our shower while he was here. We’ve used PDP on several occasions and always found the office staff and engineers to be helpful and prepared to take on any job, big or small, with the invoices always matching the original quotes.

We have used PDP for electrical work on a number of occasions since moving here 3 years ago. We have always been most impressed with the service that we have received. PDP staff have always been friendly, courteous and professional. The standard of their work is excellent.

I have used PDP for many years and always find that they are efficient, punctual and hard workers. Fitted central lights to both bedroom and lounge at my mother's property. Electrician found one of the light fittings was faulty so he came back to install when I received replacement. I would highly recommend this company to anyone. They also do plumbing which is handy. I have used this company for that to. Excellent job and value for money

I have used PDP for a few years now after engaging Paul to sort out our badly installed Solar Thermal Hot Water System that another company put in and it had never worked. It has worked perfectly since PDP corrected the problems and now use them to service it regularly. I've always found them to be quick to respond and on time with any work I've used them for.

Eco Dan heat pump service was thorough. Radiators noticeably warmer. Good communication, friendly and helpful. Price as discussed. During a previous visit the engineers solved a pump problem with our solar hot water connected into this system. Really pleased with this company.

We have used PDP for several years for electrical and minor plumbing jobs from the time Paul was growing the business. They are excellent to deal with, from the friendly helpful response when you call for help to the efficient work to fix the problem. Good value and we thoroughly recommend them.

PDP came in £300 less than the other company recommended by the car dealership. Harry (the person who fitted our car charger) was polite, courteous and respectful. Not only did he do an excellent job, but was concerned about wearing shoes in the house etc. Working in someone's house, whilst being Covid aware added to the demands, he needed to consider. He managed all variables with ease. Every contact with PDP is with ease, no chasing up for dates etc, they manage the customer really well. From enquiry and estimate to completion was stress-free. Thank you PDP, we wouldn't hesitate to call on your services again.

Firstly, thank you to everyone at PDP for their friendly, kind and efficient help. After the pump that supplies my home with water failed (no mains) I tried in vain for 10 days to find someone to respond to my calls to figure out the problem and to fix, renew or install a new pump and make sure the system worked again. A friend put me in touch with PDP. It was amazing to find people who were sympathetic to my plight with knowledge and practical knowhow. They totally understood the challenge of being without any water and immediately responded. The MD Paul and his assistant spent hours over 4 days going the extra mile and helping with advice, even at the weekend and late evenings. The company didn't give up until the problem was solved and it was very complicated and challenging. Their costs were extremely fair and the best price for new pump found. I can't speak highly enough of their calming communication and determination to get my life back to normality. I extend so many grateful thanks.

I have used PDP for more than 10 years now & always find them friendly, reliable & totally professional.

I use PDP services for plumbing ,heating and electrical work. They are prompt, efficient and professional.

PDP are the most excellent company, all their staff are friendly and polite. The standard of work is first class. No problems seem too difficult for them, I cannot recommend them enough

Very helpful team of workers, nothing to much trouble for them, clean and tidy. Would recommended them and they cover all trades concerning heating and plumbing.

PDP sourced and installed an Air Source Heat Pump for our business unit. They patiently answered our questions and worked with us to find the correct solution. The installation was performed on the day we asked, with little mess. Post installation service has been very efficient. A good local business we will use again.

PDP have installed a ground source heat pump and solar panels for me. Both installations were spot on budget and on time. Great service

I asked this company to come and provide a quote for replacing the lights in our office. They invoiced us for 'investigative work' required to provide the quote, we were not made aware upfront that there would be a charge. I took this up with them, confident that they would reverse the invoice, but they refused. I am so disappointed in them (particularly as I had recommended them to my employer) . Had they not insisted on billing us for the work required to provide the quote we would likely have gone ahead with their quote.. very short sighted of them.... and sharp practice. So beware if you ask them to quote, there may be charges associated.

Some initial messing around rescheduling the job, but when executed PDP's technicians did a really good job with minimal fuss. After an initial site survey they were left to it without owner present. There was no sign they'd been at premises apart from the completed job. The work involved removing fence to allow access for equipment. All was left tidy. Good communications with office.

Engineer arrived at the correct time and checked the radiators and serviced the gas hob as well as carrying out a thorough boiler service. All very tidy and efficient and showed me how to clean the filter myself if needed. Also checked my kitchen tap. Very friendly and good customer service skills. All within the agreed time slot. Very reasonable price too.

I do not have a contract for maintain my system. I phoned PDP who came within 24 hrs at exactly the time agreed. The engineer identified the problem immediately and fitted the new part which he was carrying. Checked the system and all working fine since. Very impressed with the standard of service. I have previously had very good service from them with my solar system where they fitted a new pump.

Not really into leaving reviews but I have now used PDP services a few times over the last five years. Always had good service, however, this week after some discussion agreed to have DPD replace my boiler. While we had problems with Worcester, who's boilers may be rated the best buy but their customer service was woeful far below DPD excellent customer liaison by both PDPs on-site engineers and office-based staff. A well-organised team who deliver every time.

I've just had this company remove and re-fit a wet room and I am delighted with the outcome. They arrived when they said they would, did what they said they would and finished before they said they would. What's not to like. All of the Tradesmen were time-served and very good at what they did. I was also most impressed that they took great care to lay out dust sheets and clear up at the end of each day. The disruption was minimal and they were all nice to have around. I would recommend them without hesitation.

I have had PDP do numerous work for my business wether it is fitting an outside plug or installing a whole new electrical system. I run a small landscape gardening and handyman service and is a pleasure to have PDP work along side me. Their knowledge, understanding and service is truly outstanding and not to mention their professionalism and attention to detail! Great team,excellent communication. Above and beyond every time!