Crawford Heating Services

I needed a new gas boiler and a new electric shower. Peter clearly explained all the various options and I felt confident he knew what he was talking about. He arrived on time, was a polite and considerate person to have working in the house and left my house cleaner than it was before he started! I was very happy with his work which was to a high standard and I would happily recommend Peter to anyone.

We had a new boiler installed by Peter Crawford last year and this year Peter carried out the first annual service. On both occasions Peter has demonstrated exceptional professionalism. Peter is without doubt a first rate heating engineer and combines this with a professional attitude to customer service. Communications were always responded to promptly and Peter carried out the agreed work to a high level of quality, on time and at the agreed price. A first rate engineer who we can recommend without reservation.

This is the second time I have used Peter he is prompt on time and very professional and extremely knowledgeable the boiler service was carried out at a very competitive price he is extremely helpful with good communication skills I will use Peter for any future jobs.

Peter has been very easy to deal with from the outset. He turned up at the agreed time and delivered a thorough job. There were aspects about the overflow issue which could not be confirmed at the time, and Peter spent time explaining the possibilities in a clear and concise manner. Will be happy to use his services again.

We needed to replace our boiler and needed pipes moved, to allow us to remove understair cupboards in our kitchen. We also wanted to replace radiators. Mr Crawford was reliable, clean and efficient. Nothing was a problem, I would have no issues recommending Mr Crawford to anyone. Fantastic job, delighted.

Although it was a small job and Peter had to order a part and call back a second time, the work was completed promptly and efficiently. He was polite, helpful and we would certainly use him again and recommend him to others.

He came out, arrived when he said he would, assessed the situation, provided excellent advice along with the relevant websites relevant to what was required. Helpful, professional, honest and gracious.

Peter installed a new boiler at my house. His quote was competitive, his communication was great and he arrived on time and completed the work in the timescale he had stated. Very happy with the service provided and happy to recommend Peter to anyone.

We first used Peter’s services in 2018 when he supplied and installed a new gas boiler for us. Since then we have had him back to do the plumbing in connection with installing new kitchen appliances and replacing bathroom taps and waste. Last week he came to do the annual service on the boiler while observing all the lockdown requirements. He is punctual, efficient, tidy and reliable and I have no hesitation in recommending his services. It is a comfort to know that he is only phone call away.

I arranged for Peter to service my gas service he quoted a very competitive price and arrived at 8.30 prompt.He layed down floor coverings and carried out a very comprehensive service to a high standard and explained everything. I was a maintenance engineer myself and know a good tradesman when I see one and would recommend Peter to anyone overall a five star performance.

Our central heating suddenly stopped working. I left a phone message for Peter, who services our boiler but was out on a job. He got back to me 20 minutes later, diagnosed the problem - a timer mechanism fault - and told me how to fix it till we get a new one. Problem solved, great service, big relief!!

I can't recommend Peter enough. He helped us out when our contract heating company advised that our combi boiler could not be fixed leaving us with no hot water or heating. He juggled jobs so that he could fit us in and done a first class job. He arrived sharp and stayed late when he discovered a problem with the gas flow to our house. He contacted gas company and waited for their engineer to arrive and explained the problem to them. This problem had never been picked up on any previous checks with our own contract heating company, who carried out annual checks. He is a tidy worker, removed all debris, and went above and beyond staying late on a Friday evening to await gas engineer. First class.

Just before New Year I started noticing the radiators in my house were taking ages to get warm. Downstairs they were just cold all the time! I had to turn the hot water off to have the heating on. The problem got worse. I had a water sample taken by my breakdown cover which came back verifying a powerflush was required. I contacted Peter who came out and assessed the system professionally, quickly and efficiently. I could tell Peter knew what he was talking about. He provided me with three different stages of work and prices to get everything working again. I did not feel under any pressure from Peter to go with all the options but I decided I wanted the best and long term solution. Peter managed to fit me into his busy schedule very quickly. He arrived promptly and quickly got on with the work. The pipework was re-routed for better efficiency, brand new pump fitted, powerflush of the whole system with powerful magnetic filters and each radiator individually flushed. A lot of sludge and muck came out of the system. A new Adey magnetic filter was also fitted. Wow what a difference! It's like I am sitting in a different house. Everything is so much more quiet as well. Every radiator on and properly hot! Peter did a really professional job and he didn't rush it either. On completion he even said I won't take the payment until I come back and double check everything is working. Excellent work.

The old boiler failed at my flat just before Xmas so I expected to reach an answerphone and expect a long wait when I called. Instead Peter was very quick to visit the property and respond with a thorough explanation of my options and prices, while offering some additional advice. After I had chosen how to proceed, Peter was able to perform the work within a short period of time and did a fantastic, professional job. The invoice was exactly as per the quote with no nasty surprises. I will certainly be using Crawford Heating Services again in the future.

Peter bent over backward to fit in with our ever moving schedule and obliged on more than occasion to come at a last minute request. The workmanship was excellent, with good communication explaining what had be done and what was still to do, to fit in with our plans. Peter himself was a pleasure to deal with and the price for the work was fair and reasonable. Highly recommended from all aspects i.e. customer service, quality, value etc.

Peter's appointment was late in the day and though delayed, he phoned ahead to advise the fact. He carried out the various checks in his usual methodical, thorough and cheerful manner, taking the trouble to explain what he had done and completing the service record. It's a pity that all tradespeople are not like Peter. His ratings are richly deserved.

Bathroom pop up waste was replaced. He did a really good job and arrived when he said he would. He did the job quickly, cleanly and was reasonably priced.

Having purchased a holiday home in North Berwick we found that the hot water pressure was not adequate. Peter recommended the installation of a pressurised cylinder and having accepted his quotation the work was carried out very professionally with minimum disruption transforming our hot water pressure. I would not hesitate to recommend Crawford heating services to anyone requiring a heating engineer in the East Lothian area.

Having settled on the make of a replacement boiler we thought which gas engineer will we get to install it? We eventually found Peter Crawford’s name favourably mentioned on this site. We subsequently found his friendly, helpful and unobtrusive manner perfect for us. It proved to be the right decision. Highly recommended!

Work to replace a Combi boiler in existing space carried out in a timely & professional manner to a very high standard. Every effort made to protect floors & left clean and tidy after completion. Competitive quote from very helpful & experienced Installer. Installation & controls fully explained & demonstrated. Would not hesitate to recommend

I was initially v cynical about all the great reviews Peter had but after his visit I can see why they are deserved! His price for a service was cheaper than others; on the way he was unavoidably delayed but rang to explain and apologise with new ETA. Very polite, informative about the work, kept place clean and cheerfully attended to some new problems on site eg new leaky valve. Went above and beyond to secure my loose radiator on the wall. Felt happy to have him in my home and would definitely use again and recommend. Thank you Peter!

I had a boiler losing pressure plus a leaking radiator. Peter advised me on actions that I could take to help diagnose the boiler issue before he carried out any work. When he visited my flat all of the work was performed well and no mess was left . He called me later to explain what work had been done in detail. A few days later he was back in contact to check that I didn't have any ongoing issues. A thoroughly professional and friendly service.

This is the second year that i have used Peter to service my gas central heating boiler. Had no hesitation in using him again as I found him to be professional, friendly and reliable. He arrived when he said he would having phoned beforehand. He carried out the job methodically and explained fully what he had done. I would certainly recommend him to family and friends.

Peter was highly recommended by a workmate who himself and his family had work done previously. Peter visited to explain all work and procedure prior to the installation, agreed time and date and carried out job to a very high standard. Very pleased with the job and would highly recommend the company.

Peter attended today, Saturday, for my annual boiler service. He carried out the work with his customary efficiency and cleanliness, the latter including the wearing of overshoes to protect carpets. He also made a safety check and degassed a couple of cold radiators. Peter is conscientious, thorough and his work very reasonably priced. I would unhesitatingly recommend him, though the fact that he was working a Saturday morning indicates growing popularity. Book early!