Great advice, great job, great service.
The old boiler failed at my flat just before Xmas so I expected to reach an answerphone and expect a long wait when I called. Instead Peter was very quick to visit the property and respond with a thorough explanation of my options and prices, while offering some additional advice. After I had chosen how to proceed, Peter was able to perform the work within a short period of time and did a fantastic, professional job. The invoice was exactly as per the quote with no nasty surprises. I will certainly be using Crawford Heating Services again in the future.
Customer in Edinburgh
Posted on 15/01/2020
, work completed 15/01/2020
Recommended
Highly recommended
Peter bent over backward to fit in with our ever moving schedule and obliged on more than occasion to come at a last minute request. The workmanship was excellent, with good communication explaining what had be done and what was still to do, to fit in with our plans. Peter himself was a pleasure to deal with and the price for the work was fair and reasonable. Highly recommended from all aspects i.e. customer service, quality, value etc.
Customer in Edinburgh
Posted on 08/12/2019
, work completed 06/12/2019
Recommended
Routine boiler service. Usual, meticulous approach.
Peter's appointment was late in the day and though delayed, he phoned ahead to advise the fact. He carried out the various checks in his usual methodical, thorough and cheerful manner, taking the trouble to explain what he had done and completing the service record. It's a pity that all tradespeople are not like Peter. His ratings are richly deserved.
Customer in East Lothian Council
Posted on 05/12/2019
, work completed 03/12/2019
Recommended
Great job
Bathroom pop up waste was replaced. He did a really good job and arrived when he said he would. He did the job quickly, cleanly and was reasonably priced.
Customer in East Lothian Council
Posted on 04/12/2019
, work completed 04/12/2019
Recommended
First class job completed with minimum fuss
Having purchased a holiday home in North Berwick we found that the hot water pressure was not adequate. Peter recommended the installation of a pressurised cylinder and having accepted his quotation the work was carried out very professionally with minimum disruption transforming our hot water pressure. I would not hesitate to recommend Crawford heating services to anyone requiring a heating engineer in the East Lothian area.
Customer in East Lothian Council
Posted on 03/12/2019
, work completed 19/11/2019
Recommended
A Very Professional Installation
Having settled on the make of a replacement boiler we thought which gas engineer will we get to install it? We eventually found Peter Crawford’s name favourably mentioned on this site. We subsequently found his friendly, helpful and unobtrusive manner perfect for us. It proved to be the right decision. Highly recommended!
David and Isabel in East Lothian
Posted on 22/10/2019
, work completed 21/10/2019
Recommended
Replacement of Combi Boiler
Work to replace a Combi boiler in existing space carried out in a timely & professional manner to a very high standard. Every effort made to protect floors & left clean and tidy after completion. Competitive quote from very helpful & experienced Installer. Installation & controls fully explained & demonstrated. Would not hesitate to recommend
Customer in East Lothian
Posted on 23/04/2019
, work completed 22/04/2019
Recommended
Great communication, excellent price, great job
I was initially v cynical about all the great reviews Peter had but after his visit I can see why they are deserved! His price for a service was cheaper than others; on the way he was unavoidably delayed but rang to explain and apologise with new ETA. Very polite, informative about the work, kept place clean and cheerfully attended to some new problems on site eg new leaky valve. Went above and beyond to secure my loose radiator on the wall. Felt happy to have him in my home and would definitely use again and recommend. Thank you Peter!
Customer in Edinburgh
Posted on 24/03/2019
, work completed 15/03/2019
Recommended
Professional, friendly & helpful
I had a boiler losing pressure plus a leaking radiator. Peter advised me on actions that I could take to help diagnose the boiler issue before he carried out any work. When he visited my flat all of the work was performed well and no mess was left . He called me later to explain what work had been done in detail. A few days later he was back in contact to check that I didn't have any ongoing issues. A thoroughly professional and friendly service.
Customer in Edinburgh
Posted on 28/01/2019
, work completed 25/01/2019
Recommended
Boiler Service
This is the second year that i have used Peter to service my gas central heating boiler. Had no hesitation in using him again as I found him to be professional, friendly and reliable. He arrived when he said he would having phoned beforehand. He carried out the job methodically and explained fully what he had done. I would certainly recommend him to family and friends.
Customer in East Lothian
Posted on 07/12/2018
, work completed 07/12/2018
Recommended
Replacement Boiler
Peter was highly recommended by a workmate who himself and his family had work done previously. Peter visited to explain all work and procedure prior to the installation, agreed time and date and carried out job to a very high standard. Very pleased with the job and would highly recommend the company.
Customer in Edinburgh
Posted on 07/12/2018
, work completed 07/12/2018
Recommended
Exemplary service
Peter attended today, Saturday, for my annual boiler service. He carried out the work with his customary efficiency and cleanliness, the latter including the wearing of overshoes to protect carpets. He also made a safety check and degassed a couple of cold radiators. Peter is conscientious, thorough and his work very reasonably priced. I would unhesitatingly recommend him, though the fact that he was working a Saturday morning indicates growing popularity. Book early!
Customer in East Lothian
Posted on 24/11/2018
, work completed 24/11/2018
Recommended
Very good on time satisfied
Arrived on time had to remove a cupboard to service boiler. All done and serviced in a professional manner nothing a problem. We were well satisfied.
James, Peeblesshire
Posted on 15/11/2018
, work completed 15/11/2018
Recommended
Excellent Service
Peter carried out the annual service on my boiler today, as with previous visits the service was up to his usual very high standards. He was delayed slightly but he made sure that he contacted me to provide updates on his expected arrival time.I have recommended Peter to my family and friends as it is hard to find such a true professional that takes pride in his work.
IanMcE
Posted on 29/10/2018
, work completed 29/10/2018
Recommended
Excellent job, very professional & courteous worker.
A job really well done, leaving a very satisfied customer for the third year running.
Archie, East Lothian
Posted on 15/10/2018
, work completed 15/10/2018
Recommended
Would recommend to anyone
My niece had used this company and was very impressed so when my boiler was due for a service I thought that I would give them a try. I must admit that all my niece had said was true. They arrived when they were supposed to and serviced my boiler in the time indicated without any fuss or issues. I found Peter Crawford very friendly, approachable and able to answer any questions I had. I have given his details to friends and would not have done so if I thought that there would be any issues they might have.
Happydays2608
Posted on 11/10/2018
, work completed 11/10/2018
Recommended
Totally trustworthy and professional
Informative and very professional. Needed boiler service and leak repair work done. Peter is very friendly,punctual and extremely professional. Will definitely use again. Couldn't recommend more highly.
Artur
Posted on 09/10/2018
, work completed 09/10/2018
Recommended
Excellent service and good value
Peter Crawford responded promptly to my enquiry when we had a problem with our heating. He explained the problem and carried out the necessary repair. We also asked him to service the boiler, which he did and charged a very reasonable price for his services. We found Peter to be helpful, efficient, professional and likeable. It's such a relief to find someone we will be more than happy to use for future jobs and we can recommend to friends and neighbours.
Gill, Gorebridge
Posted on 03/10/2018
, work completed 03/10/2018
Recommended
Perfect service every time
Peter Crawford has re-sited and replaced a boiler, refitted a shower room, and serviced the boiler in the last year or so. On each visit he has been prompt. He listens and explains carefully. He can adapt and design solutions to problems. The work is perfectly done with care and attention to detail. He has an excellent manner and attitude.
DdMmWw
Posted on 24/09/2018
, work completed 24/09/2018
Recommended
Very professional, first class service.
Peter's work was better than expected. He arrived on time to replace my bathroom taps. He was quick and done an excellent job. He left the bathroom spotless and took the time to call and speak to my husband that evening to explain the work he had done. I'd highly recommend this company and would use them again when I need anything else.
Lynn Crawford
Posted on 19/09/2018
, work completed 19/09/2018
Recommended
Professional service
I am extemely pleased with the high standard of work carried out by Crawford Heating Services. My job did not initially seem to be a straightforward removal of an old boiler for new and I had some concerns about how things would work out. I was reassured that the extra work could be carried out successfully and I have been more than pleased with the final result. Extra jobs were also carried out such as finishing touches to the external heating system. Would definitely recommend Crawford Heating to others.
Hilary Campbell
Posted on 01/09/2018
, work completed 01/09/2018
Recommended
Prompt and very helpful
Highly recommended. Our gas fire would not light. We contacted Crawford Heating Services on e-mail and having carried out the procedures suggested by Peter Crawford, and it still would not light, he arranged an inspection. Mr Crawford arrived on schedule and after he got the fire working, he inspected the system for any problems of exhaust. He then advised us to install carbon dioxide fire alarms. He refused to charge us.
Norman, East Lothian
Posted on 29/08/2018
, work completed 29/08/2018
Recommended
Efficient, friendly and helpful
Peter worked hard and completed the fitting of a new boiler (in a new location) on schedule and to a great standard. He was happy to answer any questions in a friendly manner that gives us confidence he'll be happy to help if any issues arise (though that's unlikely given the high standard of the work). It's really good to know we've a reliable tradesman for any future jobs needing done and who we can recommend to friends.
Stewart Brown
Posted on 25/08/2018
, work completed 25/08/2018
Recommended
Efficient and friendly service
Peter carried out the work exactly on time to fit in with other trades. Additional unexpected problems were sorted out without fuss, delay or extra cost. Everything was left clean and tidy with clear instructions for using the new system. Crawford heating are professional, friendly, efficient and good value.
jamesramsay
Posted on 18/03/2018
, work completed 18/03/2018
Recommended
A great find
Having had some negative experiences with plumbing and heating contractors in the past, it's really refreshing to be able to unequivocally recommend this company. Peter Crawford arrived at the appointed time to check my central heating system. He took the time and trouble to explain what he was doing and why, charged a very reasonable price and did not try to charge me for something I didn't need. Look no further!
Ian Wheeler
Posted on 28/02/2018
, work completed 28/02/2018
Recommended