Peter Brown Plumbing & Heating Contractors

A very good experience with this company over a number of years. Peter Brown Plumbing replaced an elderly gas boiler about four years ago and have serviced the new one each year since. Support staff in the office are always helpful especially in arranging convenient dates and times for a servicing the boiler. The same engineer has carried out the service each year and is always pleasant and professional. Supply, installation and servicing costs are reasonable. Happy to continue to use this company.

They repaired a leak from the toilet and cleaned up everywhere. They also replaced a flush valve and inlet valve. I was able to book a plumber within 24 hours of reporting the problem. A part needed to be ordered for the replacement flush which arrived the next day. The workman (I think his name was Alan) was punctual, polite and covered his shoes on entering the property. He was quick. He repaired the leak in 15 minutes. And the next day replaced the flush etc and left the bathroom spotless. I received the invoice in a few days and there was no problem. Very efficient and quick with no hiccups. I was very satisfied with the service, and would recommend this firm to anyone. Ann-Marie Brownsell

Excellent workmanship. Polite & considerate throughout the installation. When work was completed, perfect tidy-up done by the engineer.

Great service great team started the job on time, clean and polite engineers, called out seven weeks later for a minor fault and resolved it two hours after phoning them. I can’t ask for better service than that

Have used this Company for a number of years since they fitted the boiler. They are very professional and on each occasion have provided a reliable service. I would highly recommend this Company for the friendly and efficient service they provide.

We were very happy with this Company and the very nice Tradesman they sent He was very efficient, came early and was very punctual He was a very friendly man and was very quick articulate and knowledgeable He was tidy and very precise in his findings and sorted the issue in super-efficient time We will use this plumber again and have made the company our tradesman now Very trustworthy honest and transparent in what they do. Would highly recommend this long-standing experienced Family Company Thank you very much 🌟🌟🌟🌟🌟

My boiler was not working and I was extremely cold. I was given an appointment a week later. The engineer quickly found the fault, fixed it and serviced the boiler. The price was reasonable and I will use the company again.

Pump problem? Came, listened, found fault (not pump!), explained problem and remedy, fixed it, gave advice on future problem solving. All done in half an hour. Professional yet affable, tidy and efficient. Not the cheapest but I’m glad I chose them and will do again (though hopefully not too soon).

I have used Peter Brown, the Plumber, for over 20 years and all the work that they have done has been exceptional. I think they are a first class firm.

Peter Brown Plumbing completed several jobs for us, most notably putting in a new WC and replacing an aged shower fitting, the last completed on 15 October. All jobs were completed satisfactorily and all appointments made kept. What more can one ask?

Peter visited to discuss the tasks I wanted to achieve and suggested helpful options. Peter Brown sourced some components and we sourced the rest. That worked well. The quote was emailed and I was able to respond and agree dates for the work. Our plumber arrived on schedule and completed the work on the third day as expected. He worked single-handed and was helpful scheduling tasks in different locations in our home for our convenience. He worked continuously and quietly, cleaning up at each task and responding helpfully to questions with clear explanations. Work included installing a new toilet and boring through the external wall to connect to the stack, replacing a high-level cistern and lead flush pipe, replacing the kitchen mixer tap and two pairs of sink taps (one pair original 1930s that was a challenge but achieved with care) and replacing a towel rail. Our old-fashioned heating system made re-filling the top towel rail a challenge. The plumber returned two days later to use a different technique that was successful filling the towel rail. It can be unsettling having works done in your home, but Peter Brown and his team made ours a comfortable and positive experience. There were no surprises. I will use them again.

I have used Peter Brown for a number of years to service my boiler. In addition they have installed a new boiler together with a power flush and carried out other work when required over the years. I find them efficient and honest and give good advice. They may not be the cheapest but give me peace of mind. I would have no hesitation in recommending them.

This is an old house c 1934 and the installation of a new boiler was very much essential. The installer planned the work meticulously and despite the difficulties carried out the installation to perfection. I have used the Company for many years and would recommend them highly

Recently had bathroom and WC modernised and job was first class. The various trades were expertly co-ordinated, all the lads were great and worked to a really high standard. We’re really pleased with the finish and how the project was managed throughout. We would highly recommend Peter and his team to anyone needing similar services.

I have used Peter Brown Plumbers before to service the original (25+ year old) water tank. I decided to replace it when one of the elements burnt out just as I was due to leave the country for a few weeks. Peter was very helpful and managed to organise its replacement over the phone/via email. Originally it was due to be replaced on the 28th May, but I suspect due to the awkward email trail (on my part, being in entirely the wrong timezone) I was told when I got back that it wouldn't be for another week, which was a bit annoying, but I could live with it. Apart from that, the service has been excellent, the installer was prompt and courteous and installed it in less time that expected. He cleaned up and took away all the waste/old tank, and so far there have been no problems with it. He's also left me with much more storage space in my tank cupboard, as he moved the (smaller) new one to the side upon request. Overall very good service, I will use them again for servicing.

Had a new boiler installed. Alan arrived on time, professional , polite and tidied up after. He managed to finished in 1 day, rather than the 2 days stated. He stay late to finish the job. Very happy with service. I would use again and definitely recommend.

Called Peter Brown, Harrow at lunch time and within the hour Alan came to fix the boiler that I was considering replacing, but he had it up a running in no time. Would not hesitate to recommend and will use them again for any plumbing needs. Very helpful, honest and efficient. Absolute professionals!

I needed a boiler replacing urgently as the previous one was beyond repair. Peter came out to inspect my broken boiler and was able to carry out the replacement within a few days, just in time for Christmas which was an absolute lifesaver! The work was carried out efficiently and to a very high standard. Really impressed with the communication throughout the job. The new boiler is working really well and I would highly recommend this company to anyone!

Peter had told me previously that an upgrade in gas pipe diameter might be necessary for the new boiler as it required an increase in gas pressure, so this was a concern. Alan Derbyshire, the engineer sent by Peter, arrived on Monday May 22nd. He was on time (8 am) and was very friendly with good communication skills right from the start. The first day involved removing the old boiler and the start of the installation of the new boiler including connection of the water pipes. On the following day the new boiler was connected to the gas pipe. Luckily, the gas pressure supplied by the existing pipework was on the minimum level required, but Alan decided to contact the National Grid (formerly Transco) to request an engineer to increase the pressure at the gas meter. Soon afterwards a National Grid engineer arrived and was able to increase the gas pressure to a higher value. The installation was completed and Alan left after showing me how to use the Comfort+ II RF control unit, a wireless device which communicates with the boiler. During the afternoon the control unit malfunctioned, so I called Peter who arranged for Alan to return the following morning. I also phoned Worcester Bosch and determined the control unit had become unpaired. On Wednesday morning, Alan spoke with Worcester Bosch who guided him through the pairing process. This didn't work as the unit was deemed defective. Subsequently WB sent an engineer with a new unit. I recommend Alan to do your work.

Excellent service by a truly delightful engineer who was very knowledgable and tool great pains to explain to my wife and me the operation of the system that was new to us. Would definitely recommend Peter Brown to all

This company in Harrow was a revelation. Peter arrived as arranged to give us a quotation to replace the boiler in our restaurant, and duly a detailed breakdown of what was required. After a short delay before commencement, the work was duly completed, and we were kept fully informed throughout as to what was happening. I would commend their professional and tidy workmanship. Brian and Cat, Cooper Thai Restaurant.

AD (his initials on my bill- unfortunately I did not take his full name) came today to fix a pipe that had leaked under my shower. I was so impressed, he immediately worked out the best and easiest way to find the leak and within a short time had removed tiles and fixed it. All the time he informed me as to what he was doing, took time to explain how the pipes connected and to advise on the possible future ramifications due to the amount of water that had escaped and how I could minimise the impact. He left the area very neat and tidy and ensured he had checked all the pipes before leaving. He was a great ambassador for the company and I would really recommend them for their professionalism, competency and customer service.

I have used this service twice now. The first time a couple of weeks ago when Alan installed a new downstairs toilet. I was very pleased with the way he worked efficiently and cleaned up after him as the work progressed. The upstairs bathroom sink taps were not working well so whilst Alan was here I asked him to have a look. Alan discussed with me new tap options. He took the trouble to find a photo of new taps on his phone so I was able to see how they would look. He came today and fitted the taps. They look great. In all, Alan came here three times and on each visit was bang on time. I will certainly use this firm again.

Alan came and fixed my toilet (which wasn’t flushing properly), my bath waste and basin waste. I have no more problems. All sorted now. Everything was done. Nothing was a problem and you wouldn’t have thought I had anyone in as what a tidy finish. Very happy customer. Thank you.

Had bath/tiles removed and replaced with a modern stand-alone shower. Have been very impressed with Peter Brown throughout the planning and installation phases of this project. Excellent communication and top-quality work at an acceptable price. Highly recommended.