Endorsed by Which?

Peter Cox Ltd - Bristol

3.7

4 Reviews

Opening Hours
Today - 08:30–19:00
  • Monday 08:30–19:00
  • Tuesday 08:30–19:00
  • Wednesday 08:30–19:00
  • Thursday 08:30–19:00
  • Friday 08:30–17:30
  • Saturday 10:00–16:00
  • Sunday - Closed

About

Peter Cox, founded in 1951 and the UK market leader in its field, is widely recognised as a company to trust when it comes to your home. We provide advice and repair solutions for damp, woodworm, fungal rot, basement waterproofing and structural repairs. If you are in need of a damp survey we can provide you with a thorough home inspection by a qualified surveyor who will then provide a report with their findings, backed by photographic evidence. If there is any work necessary our team of experienced technicians will fix the problem, with treatments typically backed by a long term guarantee offering you peace of mind. Our surveyors are fully trained, holding CSTDB/CSRT qualifications and we have local technicians, who are skilled and experienced in carrying out specialist treatments. We are proud to have become the first national preservation company to be awarded Which? Trusted Trader status. We are also rated ‘Excellent’ on Trustpilot with over 2,000 independent customer reviews.

What we do

  • Damp proofing and timber preservation services

    • Condensation and humidification control
    • Injection damp courses
    • Timber treatment services
    • Tanking Systems
  • Property refurbishment contractors

  • Waterproofing

  • Tanking

  • Specialised building trade contractors

  • Building construction contractors

  • Plastering

  • Cavity wall insulation

  • More Services

    • wet and dry rot
    • woodworm
    • structural repairs
    • wall tie repairs

Customer reviews

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3.7
4 reviews
Customer Service
3.8
Quality
3.8
Value
3.5
Sort by
Peter Cox Bristol
Customer Service
Quality
Value
I had 4 quotations for the treatment and repair of dry rot. It was quite an extensive job costing between £4-5K to remove the timber and plaster from part of the ground floor. The Bristol surveyor who came was a great salesman who convinced us to sign with the experts that are supposedly "Peter Cox". The reality was very different and totally unprofessional. They do not use a project manager and we had just one lone "technician" to do everything without supervision. They cut plenty of corners and were in a total rush to finish and move on to the next job. Treatment was not completed as per the contract (not one hole drilled and injected), plaster-work was done by a subcontractor and simply appalling (Two sides of a bay window did not even match). Vents which were installed were left filled surrounded by expanding foam and eventually plastered "badly" by a carpenter after numerous complaints. My experience with Peter Cox was a complete nightmare. I could go on for another 2 pages listing the endless problem and I would recommend anyone needing their services to continue looking elsewhere. I had partly selected this company based on the association with Which? Trusted Traders but my complaint was referred directly to Ombudsman Services who never came to inspect the work and recommended a £100 goodwill discount on a £5,000 balance. Avoid! especially for big jobs.
Tim McVea Posted on 06/06/2017 , work completed 06/06/2017
The trader replied (on 06/06/2017)
Dear Mr McVea, It's always disappointing for us to hear that a customer is not satisfied with our work. However, as this has been ongoing now for some years, and as we reached a conclusion in December 2016 with the verdict of an independent ombudsman, unfortunately there is nothing more we can do here. Best wishes for the future Catherine
Honest and Knowledgeable Opinion
Customer Service
Quality
Value
Our house purchasing survey threw up a question of damp. The team at Peter Cox came out to the property, explained the problems and advised what needed doing. More importantly, they advised what did NOT need doing, instead of just trying to sell me things. A real honest opinion. I will definitely use them if I have any future needs.
N901547761 Posted on 02/03/2017 , work completed 02/03/2017
First class from start to finish
Customer Service
Quality
Value
The job was professional from start to finish. Well organised, everything done on time, quality of work excellent. Staff professional and personable, great reference for the company. Very pleased with everything.
Roger, Avon Posted on 08/04/2015 , work completed 08/04/2015
Very professional
Customer Service
Quality
Value
Quick survey, performed by someone who clearly knew what he was talking about, and prompt follow up appointment for the work, which was done in a very clean and tidy way by a pleasant and professional tradesman. Will definitely recommend.
Helen, Somerset Posted on 28/01/2015 , work completed 28/01/2015