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Endorsed by

Which

?

Trusted Traders

Peter Cox Ltd - Bristol

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb peter cox which

3.7

4 Reviews

About

Peter Cox, founded in 1951 and the UK market leader in its field, is widely recognised as a company to trust, with unrivalled experience in the repair and preservation of all types of property, from private housing to historic buildings.

We provide specialist advice and effective repair solutions for property professionals, owners, public authorities and building contractors. These services are available through a nationwide network of local offices.

Our surveyors and management are highly trained, holding CSRT and CSSW qualifications, and our services are administrated under an ISO 9001 registered Quality Management System. We are also one of the few companies whose trading history exceeds the term of its guarantees.

Peter Cox is a founding member of the Property Care Association (PCA) and is proud to have become the first national preservation company to be awarded Which? Trusted Trader status.

Peter Cox is a founding member of the Property Care Association (PCA) and is proud to have become

What we do

  • Damp proofing and timber preservation services

    • Condensation and humidification control
  • Property refurbishment contractors

  • Waterproofing

  • Tanking

  • Specialised building trade contractors

  • Plastering

  • More Services

    • wet and dry rot
    • re-plastering
    • woodworm
    • epoxy resin repair

Customer reviews

Reviews summary

3.7
4 reviews
Customer Service
3.8
Quality
3.8
Value
3.5
Sort by
Peter Cox Bristol
Customer Service
Quality
Value
I had 4 quotations for the treatment and repair of dry rot. It was quite an extensive job costing between £4-5K to remove the timber and plaster from part of the ground floor. The Bristol surveyor who came was a great salesman who convinced us to sign with the experts that are supposedly "Peter Cox". The reality was very different and totally unprofessional. They do not use a project manager and we had just one lone "technician" to do everything without supervision. They cut plenty of corners and were in a total rush to finish and move on to the next job. Treatment was not completed as per the contract (not one hole drilled and injected), plaster-work was done by a subcontractor and simply appalling (Two sides of a bay window did not even match). Vents which were installed were left filled surrounded by expanding foam and eventually plastered "badly" by a carpenter after numerous complaints. My experience with Peter Cox was a complete nightmare. I could go on for another 2 pages listing the endless problem and I would recommend anyone needing their services to continue looking elsewhere. I had partly selected this company based on the association with Which? Trusted Traders but my complaint was referred directly to Ombudsman Services who never came to inspect the work and recommended a £100 goodwill discount on a £5,000 balance. Avoid! especially for big jobs.
Tim McVea06/06/2017
The trader replied (on 06/06/2017)
Dear Mr McVea, It's always disappointing for us to hear that a customer is not satisfied with our work. However, as this has been ongoing now for some years, and as we reached a conclusion in December 2016 with the verdict of an independent ombudsman, unfortunately there is nothing more we can do here. Best wishes for the future Catherine
Honest and Knowledgeable Opinion
Customer Service
Quality
Value
Our house purchasing survey threw up a question of damp. The team at Peter Cox came out to the property, explained the problems and advised what needed doing. More importantly, they advised what did NOT need doing, instead of just trying to sell me things. A real honest opinion. I will definitely use them if I have any future needs.
N90154776102/03/2017
First class from start to finish
Customer Service
Quality
Value
The job was professional from start to finish. Well organised, everything done on time, quality of work excellent. Staff professional and personable, great reference for the company. Very pleased with everything.
Roger, Avon08/04/2015
Very professional
Customer Service
Quality
Value
Quick survey, performed by someone who clearly knew what he was talking about, and prompt follow up appointment for the work, which was done in a very clean and tidy way by a pleasant and professional tradesman. Will definitely recommend.
Helen, Somerset28/01/2015