Peter Cox Ltd - Preston

I contacted Peter Cox having googled to see who was qualified and local to my home in Blackpool. Out of the names that I looked into Peter Cox offered a survey of the work required to be done and I felt that would be money well spent in the interim. This was carried out very efficiently and the report sent to me via e-mail with a quotation of four areas of work required and the price of each. I agreed to the recommendations and the contract staff (Liam) got in touch by phone and a start date and finish date was agreed. All the work has been done to the schedule. All the staff carrying out the work have been exemplary. They were all well dressed with the Peter Cox logo and always extremely helpful and polite. Whenever I have had to deal with the office staff they too have been helpful and engaging with the questions that I have asked. The whole job has been a month from initial enquiry to completion. The standard of the finish is brilliant and just what I wanted.

The issue we had alluded to extensive issues. A competitor had drawn up a massive checklist of issues we would need to fix. I changed to Peter Cox and the surveyor diagnosed our problem within 5 minutes as being a far simpler issue. We booked a damp proof course at the same time and the handler who came out last thursday was personable, really helpful and was happy to give more advice. I have had both ends of the schedule, an opportunist to a skilled company. Peter Cox, was the skilled company. Am happy to recommend these to anyone who needs comprehensive solutions and only wants to order the work that needs doing.

An unexpected area of damp had appeared on the wall of a newly refurbished kitchen. Senior Surveyor, Kristian, turned up at the appointed time and conducted a thorough survey. He concluded that there was no fundamental damp problem, the cause being a leak from a brand new Hotpoint built-in washer/dryer, which had caused excessive condensation. He suggested a remedy which did not involve any further input from his firm. He then sent us a written survey report, all done at no cost, when I was fearing remedial work and a large bill to follow. This really is quality service, and well deserving of Trusted Trader Status.

Before buying our house in early 2017 we employed Peter Cox Ltd. to provide a Damp Survey. We agreed to pay them for a rising damp problem they " found", once we moved in. However, once in the house we found many areas of damp throughout the property that had not been reported in their survey. They finally agreed to tackle these problems in the summer of 2018. All the way we had to push them to carry out the extra work at their expense. We would not recommend this firm to anyone looking for a Damp Survey.

I was putting off asking professional advice because I was aware that we could be talked into more work than was necessary. kristian, came out and surveyed my mothers damp. He was great, very professional and said that it was down to inadequate pointing etc. and confirmed the cause of another area of damp. . We are amazed, they didn't charge my Mum and even sent a survey report with advice on the plaster mix that would cope with walls that are drying out. I wont hesitate in future to call on Peter Cox