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Trusted Traders

Pick Me Locksmith Ltd

Logo on white
Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
Profile thumb img 4712

4.9

42 Reviews

About

Mark completed 24 years in the Household Cavalry before setting up Pick Me Locksmith Ltd. His military background lends itself to a profession where a good understanding of security is vital and his high level of motivation, determination and pride will ensure those who call Mark can be confident their emergency will be dealt with proficiently.

Pick Me Locksmith Ltd is a Master Locksmiths Association Approved company so you can exect high standards of workmanship and integrity.

Pick Me Locksmith Ltd is a small family run organisation based in Swadlincote. As a completely independent local service we keep our overheads to a minimum, keeping our prices at a reasonable level. Being an independent provider, reputation is vital to our success resulting in high standards with a truly personal service from Mark. No call centres or subcontractors are used.

What we do

  • Locksmiths

    • Emergency locksmith service
  • Glaziers

    • Double glazing repair
  • Alarm and security equipment installers

    • Access control
    • Alarm installation
    • CCTV installation
    • Door entry systems

Customer reviews

Reviews summary

4.9
42 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent service
Customer Service
Quality
Value
Trader created a good impression before he arrived by phoning to say he would be late and why. He did a great job on both our front and back UPVC door locks. He could have replaced an expensive part, but felt that cleaning and adjusting locks and hinges would be sufficient. Very professional and honest.
Liz, Staffordshire04/04/2018
Professional Service
Customer Service
Quality
Value
Truly professional service with excellent and in depth knowledge of field. Provided useful advice and tips for home security. Would use again in a heartbeat.
Satpal, Derbyshire03/03/2018
The trader replied (on 27/03/2018)
Thanks for the review, Glad we could help.
Prompt and professional
Customer Service
Quality
Value
Mark responded quickly to my initial phone enquiry and attended within 2 hours. He was fair and clearly explained options and prices. Work carried out swiftly and expertly. Very helpful and professional.
Imogen, Staffordshire08/02/2018
The trader replied (on 27/03/2018)
Thank you Imogen
Highly recommended
Customer Service
Quality
Value
I've used Pick Me Locksmith Ltd twice over the last few months. He is reasonably priced, explained exactly what he was doing and was excellent at coming up with options too. Would happily use him again.
P, Derbyshire12/01/2018
The trader replied (on 27/03/2018)
Thanks, Its always nice to return to a satisfied custmer.
Quick & professional
Customer Service
Quality
Value
Mark was extremely efficient & had good communication throughout the repair & no surprise add ons at the end. I would certainly recommend him. Very satisfied customer
Unsiemum18/12/2017
The trader replied (on 27/03/2018)
Thanks for the reveiw, I'm glad we could help.
Happy with service.
Customer Service
Quality
Value
Our lock jammed and we couldn't get in to our office. The guy was friendly, informative, arrived quickly and had us in the branch within the hour. He was professional and tidied up after.
Chloe, Staffordshire16/11/2017
The trader replied (on 27/03/2018)
Thanks for the review Chloe, it was quite tricky to get you in, but we got there in the end!
Exceptional service
Customer Service
Quality
Value
Mark was professional, prompt and skilled. He went to endless trouble to source products that I wanted and he was only happy when I was happy with what he found. He was easy to contact and communicate with and I think his prices are reasonable.
Sarah, Derbyshire24/10/2017
The trader replied (on 27/03/2018)
Thanks Sarah, Im really glad you were happy with the service
Mark to the rescue
Customer Service
Quality
Value
I was locked out when my key broke in the lock. Mark came out promptly, got me in, removed the broken key, and checked everything was working. He was very polite and pleasant and charged the agreed price (which was reasonable) even though it took longer than expected. Would recommend whole heartedly.
Nancy, Derbyshire23/10/2017
The trader replied (on 27/03/2018)
Thanks Nancy.
Professional locksmith who achieves what he says he will
Customer Service
Quality
Value
Mark rescued us after being locked out of our house for 18 hours, due in no small part to what must be recognised as an unqualified locksmith had given up after drilling our front door lock for two hours at half past ten in the night. The following day we contacted Mark and on his arrival, after carrying out the pre-requisite security questions he quickly gained entry to our front door. He then completed the task by replacing the front door lock. Throughout the time he completed his work he demonstrated himself to be a highly professional locksmith, who was extremely courteous and efficient. His timely resolution to our problem demonstrated how important it is that you have a qualified locksmith rather than someone who drilled our front door lock for two hours before leaving us locked out at 22.30 in the rain. The moral of my sad story is that when it comes to a locksmith, make sure that like Mark he is qualified as he achieved what he said he would do and as such I would highly recommend him.
Scotty11/10/2017
The trader replied (on 27/03/2018)
Thanks for the review, its important to make sure your locksmith is adequatly vetted and checked. Always use a Which trusted trader if you can.
Honest & trustworthy
Customer Service
Quality
Value
The service was brilliant, very efficient and went out of his way to help me out. He gave me additional advice which I appreciated.
Lisa, Derbyshire10/10/2017
The trader replied (on 27/03/2018)
Thanks Lisa