Very professional
Mark arrived on time and made an assessment of the problem and the work required to resolve it. He was polite, courteous and professional in his work. Well done.
Dennis, Derbyshire
Posted on 09/04/2018
, work completed 09/04/2018
Recommended
Professional
Very professional arrived on time and a good job.
R, Staffordshire
Posted on 30/05/2018
, work completed 30/05/2018
Recommended
Quick and professional.
Quick arrival to premises. Friendly and informative, happy with service!
Which? Trusted Traders Consumer
Posted on 25/05/2018
, work completed 25/05/2018
Recommended
Brilliant
Excellent, quick, efficient, considerate.
Anne, Derbyshire
Posted on 01/06/2018
, work completed 01/06/2018
Recommended
Excellent and thorough
Arrived a few minutes late due to traffic but no problem for me. Very thorough and explained clearly what he was doing and why it was necessary. Thoroughly professional job and I would highly recommend him to others.
Chris, Staffordshire
Posted on 29/03/2017
, work completed 29/03/2017
Recommended
Conscientious and professional
Would certainly not hesitate to recommend. Clean work, even put shoe covers on when he came in the house. Very honest and would save us money if he could. No hard sell, really nice chap, was at ease with him in our house.
Sandra, Derbyshire
Posted on 27/03/2017
, work completed 27/03/2017
Recommended
Outstanding Service.
Excellent from first contact, through quoting, completion of the job. Mark did a superb job of fitting 2 locks. A true professional, would highly recommend.
Adrian, Derbyshire
Posted on 03/08/2017
, work completed 03/08/2017
Recommended
Nice bloke
Helpful & friendly. Took his time & gave a top notch effort to get the job done.
Vinny, Leicestershire
Posted on 16/07/2017
, work completed 16/07/2017
Recommended
Great Quick Job
Mark did a great job, didn't take him long to get the job done either. He was very friendly and cheery too. He was 5 minutes late due to bad traffic nearby however, he apologized profusely. Even had a quick look at my safe for free.
Jordan, Derbyshire
Posted on 18/07/2017
, work completed 18/07/2017
Recommended
New Locks
Very professional and helpful and would recommend him and certainly use him again.
Eileen, Staffordshire
Posted on 21/06/2017
, work completed 21/06/2017
Recommended
Quick & professional
Mark was extremely efficient & had good communication throughout the repair & no surprise add ons at the end. I would certainly recommend him. Very satisfied customer
Unsiemum
Posted on 18/12/2017
, work completed 18/12/2017
Recommended
Brilliant job
Professional, explained work carried out, friendly, minimal disruption.
Amanda, Derbyshire
Posted on 14/07/2018
, work completed 14/07/2018
Recommended
Very prompt & professional
Mark & his colleague arrived very promptly to fix a misaligned patio door lock. They were working locally when I made the emergency call as we were going on holiday & could not lock the door. Excellent customer service - very friendly & professional. Able to fix the doors quickly plus 3 month warranty on the fix.
Anne, Derbyshire
Posted on 07/07/2018
, work completed 07/07/2018
Recommended
Excellent
Excellent service, explained what the reasons were for the fault on the door - advised what to do every six or twelve months.
Bahadur, Derbyshire
Posted on 13/02/2019
, work completed 13/02/2019
Recommended
Courteous and superb workmanship.
Steve is professional. I like his "Can do attitude" and his price is very competitive. I can recommend him. We used Steve to repair a damaged lock on an aluminium bifold door.
Philip, West Midlands
Posted on 23/02/2019
, work completed 23/02/2019
Recommended
Extremely professional
6.45pm and I was unable to gain entry to my house. Having contacted a number of locksmiths and getting nowhere, I was feeling pretty anxious. Steve was one of the locksmiths I contacted and he called me back and immediately put me at ease. He explained what he would do both on the phone and in person and kept me informed every step of the way. Although not as straightforward a job as expected, Steve quickly gained entry, sorted out the problem and fitted a new security lock. Very professional, reasonable price and would have no hesitation in recommending his services.
Customer in Derby
Posted on 30/09/2019
, work completed 24/09/2019
Recommended
Highly recommended
I called Mark when I needed some new door locks fitted. He explained all the costs upfront on the phone and visited later that same morning to do the work. He was polite, helpful and professional and spoke with me to make sure the work that I'd asked for was what I actually required. The work was finished to an excellent standard. Mark even cut me additional door keys there and then and took pains to make sure I was happy with everything. Just first class service, highly recommended.
Customer in Leicestershire
Posted on 08/06/2021
, work completed 27/11/2019
Recommended
Excellent Customer Service
Cleaned lock to get working Delighted with the work carried out as did a repair to the lock and not a replacement. Mark was caring to my needs as I was unable to lock my door and prioritised an urgent visit to sort the lock. Fantastic communication throughout and I would use Mark again.
Which? Trusted Traders Consumer
Posted on 13/02/2017
, work completed 13/02/2017
Recommended
Outstanding
Mark changed the locks in my house, I am very happy with the service I received. I would recommend him to others and would use again if needed. Very polite and professional to deal with.
Which? Trusted Traders Consumer
Posted on 07/02/2017
, work completed 07/02/2017
Recommended
Prompt, reliable
Mark was extremely efficient, tidy and reliable.
Elizabeth, Derbyshire
Posted on 19/06/2017
, work completed 19/06/2017
Recommended
Friendly professional service
From ringing Mark (Pick Me Up Locksmiths) to our front door lock being repaired was exceptional friendly professional service. Strong recommendation.
Michael, Derbyshire
Posted on 17/07/2017
, work completed 17/07/2017
Recommended
Honest & trustworthy
The service was brilliant, very efficient and went out of his way to help me out. He gave me additional advice which I appreciated.
Lisa, Derbyshire
Posted on 10/10/2017
, work completed 10/10/2017
Recommended
Excellent work, done quickly.
Mark arrived an hour after I called to describe the problem; a door that couldn't be closed, let alone locked. He diagnosed the problem, explained the likely solution and cost, then explained each step of the repair. It now closes more smoothly then it has in years. As part of this, he has made sure I can maintain it to prevent a repeat. Excellent service at a good price, would recommend him to anyone in a similar situation.
IanH_midlands
Posted on 04/08/2018
, work completed 04/08/2018
Recommended
A thorough repair
The repair of the lock to my plastic door proved much more difficult than was thought. Out of date replacement were not available and modern fittings did not slot in the slot over 6 hours doing a good job and charged only the original estimate.
Walter, Staffordshire
Posted on 26/06/2017
, work completed 26/06/2017
Recommended
Excellent Job
After an attempted burglary on my house, that damaged the lock, I rang Pick me Locksmith Ltd. They arrived within 30 minutes of my call, were very efficient and professional. Changed the lock, explained everything. Very polite and helpful.
Sara, Derbyshire
Posted on 19/08/2017
, work completed 19/08/2017
Recommended