Professional
Mark was professional and clear on the phone when I enquired and thorough on his visits. I asked for a front door lock to be changed, but Mark also checked my windows, which was very much needed as are actually fell off in his hand. He saved the day, and the window.
R, Derbyshire
Posted on 06/03/2019
, work completed 06/03/2019
Recommended
Fantastic service
I had a problem with the locking mechanism on a back door - I rang Mark not knowing what questions to ask. He was helpful and informative and even though I didn't think it was urgent as the lock was half on, he was concerned enough to come round that evening. He was knowledgeable and explained clearly what my options were and what was happening with the lock. I had the whole mechanism changed and he also fitted a similar door better in order to stop the problem happening elsewhere. Cannot fault the service, timeliness and knowledge.
Customer in Leicestershire
Posted on 27/03/2019
, work completed 27/03/2019
Recommended
Excellent service
I had a back door which wouldn’t open, contacted pick me locksmith who visited and replaced the lock on the door. Very polite and knowledgeable gentleman. I would definitely recommend and use again 5 star Thank you
Ruth Nattrass, Staffordshire
Posted on 25/06/2019
, work completed 03/06/2019
Recommended
Fast and Very Helpful
Rapid service, friendly, knowledgeable, altogether very impressive.
Timothy, Derbyshire
Posted on 07/09/2017
, work completed 07/09/2017
Recommended
Happy with service.
Our lock jammed and we couldn't get in to our office. The guy was friendly, informative, arrived quickly and had us in the branch within the hour. He was professional and tidied up after.
Chloe, Staffordshire
Posted on 16/11/2017
, work completed 16/11/2017
Recommended
Excellent service
Trader created a good impression before he arrived by phoning to say he would be late and why. He did a great job on both our front and back UPVC door locks. He could have replaced an expensive part, but felt that cleaning and adjusting locks and hinges would be sufficient. Very professional and honest.
Liz, Staffordshire
Posted on 04/04/2018
, work completed 04/04/2018
Recommended
Very professional job
Mark did a fantastic job. He was very informative and honest, all the way through. Very happy to recommend.
Ashley, Derbyshire
Posted on 02/05/2018
, work completed 02/05/2018
Recommended
Excellent
Can't fault these guys. Very professional, responsive, don't over charge & do an excellent job. Highly recommend.
Jayne, Derbyshire
Posted on 07/07/2018
, work completed 07/07/2018
Recommended
Professional & friendly
I was told every step of the process, kept informed and shown the problem with the door. I was told to try the locks to make sure I was happy with them.
Ruth, Staffordshire
Posted on 23/04/2017
, work completed 23/04/2017
Recommended
Fantastic job
Prompt & reliable service. Would have no hesitation in a recommendation.
Amanda, Leicestershire
Posted on 13/05/2017
, work completed 13/05/2017
Recommended
My review
Pauline, Warwickshire
Posted on 19/05/2017
, work completed 19/05/2017
Recommended
Excellent workman.
I phoned this gentleman at 4pm and he rang back straight away, work carried out 90 minutes later. Polite, worked quickly, explained the costs, filled in the paperwork and away he went. Offered him a drink, but he politely refused. Excellent service, what more can I say?
Christine, Derbyshire
Posted on 26/09/2017
, work completed 26/09/2017
Recommended
Mark to the rescue
I was locked out when my key broke in the lock. Mark came out promptly, got me in, removed the broken key, and checked everything was working. He was very polite and pleasant and charged the agreed price (which was reasonable) even though it took longer than expected. Would recommend whole heartedly.
Nancy, Derbyshire
Posted on 23/10/2017
, work completed 23/10/2017
Recommended
Professional Service
Truly professional service with excellent and in depth knowledge of field. Provided useful advice and tips for home security. Would use again in a heartbeat.
Satpal, Derbyshire
Posted on 03/03/2018
, work completed 03/03/2018
Recommended
Customer Service as it should be!
Two fantastic guys. They did not leave until the doorcam system they fitted was fully up and running. They were so helpful it was quite embarrasing that I was taking up so much of their time.
Johngab
Posted on 09/11/2018
, work completed 09/11/2018
Recommended
Excellent service
Mark attended my property to sort out my locking problem on the same day that I contacted him. Sorted out the issue very quickly and efficiently. Great advice given on lock maintenance etc. Would 100% recommend.
Customer in Staffordshire
Posted on 15/04/2019
, work completed 15/04/2019
Recommended
Highly Recommended
Easy to arrange appointment. Work well explained with all the options. No pressure to go ahead with any work. Very professional and excellent results. Good value for money and excellent service. Would highly recommend Mark Santi.
Customer in Derby
Posted on 17/04/2019
, work completed 17/04/2019
Recommended
Locks
Needed to get both our doors lock sorted one not letting us back in after being locked and the other didn't marry up so couldn't use one of the locks. Phoned Mark and after explaining what was wrong, talked me through what the problems were likely to be and gave me an estimate of cost. Mark came out the same afternoon went through what was needed the cost the same as quoted over the phone. Mark fitted new lock on one and sorted the front door out, we now have doors that work and we now go out knowing we can get back in again. So it's a pleasure to recommend Mark who was courteous and polite though out his time spent in our house. So thank you Mark.
Customer in Derby
Posted on 13/08/2019
, work completed 06/08/2019
Recommended
Pick Me Locksmiths - why you should pick them
Pick Me Locksmiths came to our rescue when my Dad had a fall and we were unable to get into the property to help him as the door was locked from the inside. I rang Mark and he immediately understood the situation and was with us in half an hour. He took care to explain what he needed to do and checked that Dad would not be distressed by the intrusion. Mark came up with a solution to ensure that the same thing wouldn’t happen again and fitted a temporary lock whilst he sourced the necessary parts. He came back the next day to fit the permanent lock and was punctual, efficient and charged a very fair price. Mark got us out of a very difficult situation and was patient and courteous throughout. I would have no hesitation in recommending Pick Me Locksmiths and would certainly use their services again.
Customer in Tamworth
Posted on 24/08/2019
, work completed 12/08/2019
Recommended
First class service.
Punctual, friendly and helpful. Problem resolved quickly and at the agreed price. Would recommend Pick Me Locksmith without hesitation.
Customer in Staffordshire
Posted on 11/02/2020
, work completed 06/02/2020
Recommended
Happy customer
We've used Mark's services twice now as he did such a good job the first time around that we knew we could rely on him! He left no mess and there were no hidden extras - we were given the full information up front. He helped us when our door had jammed and we had been locked out of the house, yet his positive attitude and hard work meant that we were comfortable with using him in such a difficult situation.
Which? Trusted Traders Consumer
Posted on 25/02/2017
, work completed 25/02/2017
Recommended
Exceptional service
Mark was professional, prompt and skilled. He went to endless trouble to source products that I wanted and he was only happy when I was happy with what he found. He was easy to contact and communicate with and I think his prices are reasonable.
Sarah, Derbyshire
Posted on 24/10/2017
, work completed 24/10/2017
Recommended
Impressed
Chose this locksmith because of previous good reviews. Glad I did. He was keen to make sure my new locks met my insurance company requirement - he did not try to push more expensive locks on me that were not required. Very reliable and punctual.
Which? Trusted Traders Consumer
Posted on 24/05/2017
, work completed 24/05/2017
Recommended
Very satisfied
Prompt arrival, polite and very satisfactory work done. To be recommended.
Winifred, Derbyshire
Posted on 01/06/2017
, work completed 01/06/2017
Recommended
Simply super!
Great service, prompt, efficient, genuine and polite. I would not hesitate in recommending Mark to anyone.
Justine, Derbyshire
Posted on 27/09/2017
, work completed 27/09/2017
Recommended