Brilliant job
Polite, prompt and efficient. Excellent job would definitely recommend this man.
June, Derbyshire
Posted on 06/07/2018
, work completed 06/07/2018
Recommended
Very prompt & professional
Mark & his colleague arrived very promptly to fix a misaligned patio door lock. They were working locally when I made the emergency call as we were going on holiday & could not lock the door. Excellent customer service - very friendly & professional. Able to fix the doors quickly plus 3 month warranty on the fix.
Anne, Derbyshire
Posted on 07/07/2018
, work completed 07/07/2018
Recommended
Excellent
Can't fault these guys. Very professional, responsive, don't over charge & do an excellent job. Highly recommend.
Jayne, Derbyshire
Posted on 07/07/2018
, work completed 07/07/2018
Recommended
Very professional
After initial phone call, they arrived at said time. Looked at the job and told us clearly what was needed and cost, very professional would definitely recommend.
Mona, Derbyshire
Posted on 09/07/2018
, work completed 09/07/2018
Recommended
Pick Me Locksmith Ltd
Most impressed with his work, I would recommend him, the quality of work was very good and the price less than expected. Polite and friendly, overall fantastic.
Ivy, Derbyshire
Posted on 10/07/2018
, work completed 10/07/2018
Recommended
Pick Me Locksmith Ltd
Fantastic service. Reliable, quick and reasonable cost. Steve is a lovely bloke & I would highly recommend him to anyone.
Tom, West Midlands
Posted on 12/07/2018
, work completed 12/07/2018
Recommended
Brilliant job
Professional, explained work carried out, friendly, minimal disruption.
Amanda, Derbyshire
Posted on 14/07/2018
, work completed 14/07/2018
Recommended
My review
True professional, polite, tidy & efficient.
Carol, Derbyshire
Posted on 26/07/2018
, work completed 26/07/2018
Recommended
Excellent work, done quickly.
Mark arrived an hour after I called to describe the problem; a door that couldn't be closed, let alone locked. He diagnosed the problem, explained the likely solution and cost, then explained each step of the repair. It now closes more smoothly then it has in years. As part of this, he has made sure I can maintain it to prevent a repeat. Excellent service at a good price, would recommend him to anyone in a similar situation.
IanH_midlands
Posted on 04/08/2018
, work completed 04/08/2018
Recommended
Great work
Excellent service honest Guy no call out charges no ripping off fabulous .would recommend it 1000 times
Lal Khan
Posted on 23/10/2018
, work completed 23/10/2018
Recommended
Very professional.
Repaired/opened front door lock. Got to us as quick as possible. Extremely helpful. Very knowledgeable, great guy, recommend to use - we certainly will.
Keith, Staffordshire
Posted on 05/11/2018
, work completed 05/11/2018
Recommended
Very professional job
Renewing lock on double glazed door and adjusting door for correct closing. Very informative on what works being carried out. Very professional job.
Alan, Derbyshire
Posted on 07/11/2018
, work completed 07/11/2018
Recommended
Customer Service as it should be!
Two fantastic guys. They did not leave until the doorcam system they fitted was fully up and running. They were so helpful it was quite embarrasing that I was taking up so much of their time.
Johngab
Posted on 09/11/2018
, work completed 09/11/2018
Recommended
Brilliant job
Listened to my needs. Provided 1st class solution. Prompt and professional with a very competitive price.
Michael, West Midlands
Posted on 08/01/2019
, work completed 08/01/2019
Recommended
Fast and professional.
We called on a Sunday morning and were given reassurance about the situation. He quoted us on the call and this didn't change after the work had been done. He was fast and professional and got us back into our property very quickly.
Carla, Staffordshire
Posted on 13/01/2019
, work completed 13/01/2019
Recommended
Good job
Excellent, reliable, clean & tidy. Did a good job.
Margaret, Staffordshire
Posted on 14/01/2019
, work completed 14/01/2019
Recommended
Prompt and professional.
Excellent service, problem with the lock was identified and fixed straightaway. Would recommend without hesitation.
Clive, Derbyshire
Posted on 11/02/2019
, work completed 11/02/2019
Recommended
Excellent
Excellent service, explained what the reasons were for the fault on the door - advised what to do every six or twelve months.
Bahadur, Derbyshire
Posted on 13/02/2019
, work completed 13/02/2019
Recommended
Courteous and superb workmanship.
Steve is professional. I like his "Can do attitude" and his price is very competitive. I can recommend him. We used Steve to repair a damaged lock on an aluminium bifold door.
Philip, West Midlands
Posted on 23/02/2019
, work completed 23/02/2019
Recommended
Professional
Mark was professional and clear on the phone when I enquired and thorough on his visits. I asked for a front door lock to be changed, but Mark also checked my windows, which was very much needed as are actually fell off in his hand. He saved the day, and the window.
R, Derbyshire
Posted on 06/03/2019
, work completed 06/03/2019
Recommended
Fantastic service
I had a problem with the locking mechanism on a back door - I rang Mark not knowing what questions to ask. He was helpful and informative and even though I didn't think it was urgent as the lock was half on, he was concerned enough to come round that evening. He was knowledgeable and explained clearly what my options were and what was happening with the lock. I had the whole mechanism changed and he also fitted a similar door better in order to stop the problem happening elsewhere. Cannot fault the service, timeliness and knowledge.
Customer in Leicestershire
Posted on 27/03/2019
, work completed 27/03/2019
Recommended
Excellent service
Mark attended my property to sort out my locking problem on the same day that I contacted him. Sorted out the issue very quickly and efficiently. Great advice given on lock maintenance etc. Would 100% recommend.
Customer in Staffordshire
Posted on 15/04/2019
, work completed 15/04/2019
Recommended
Highly Recommended
Easy to arrange appointment. Work well explained with all the options. No pressure to go ahead with any work. Very professional and excellent results. Good value for money and excellent service. Would highly recommend Mark Santi.
Customer in Derby
Posted on 17/04/2019
, work completed 17/04/2019
Recommended
Excellent service
I had a back door which wouldn’t open, contacted pick me locksmith who visited and replaced the lock on the door. Very polite and knowledgeable gentleman. I would definitely recommend and use again 5 star Thank you
Ruth Nattrass, Staffordshire
Posted on 25/06/2019
, work completed 03/06/2019
Recommended
Great job done
I left a message on Marks answerphone and he returned the call within an hour. I had trouble with shutting my front PVC door . On the phone Mark made clear what his charges were and I booked an appointment with him. He arrived on time. He was polite, honest, and carried out his work enthusiastically. He knows his work inside out. His is an honest, true, professional who is totally customer focused. I would use this company again 100%. Many thanks.
Tracy, West Midlands
Posted on 21/07/2019
(Reviewer did not use service)
Recommended