Platinum Star Service
Mark fixed a faulty lock and subsequently fitted a new door handle for me. I was absolutely delighted with the work and thought Mark was courteous, professional, trustworthy and reliable. He dealt with everything swiftly and explained everything clearly. I have already recommended him to other people!
Which? Trusted Traders Consumer
Posted on 15/12/2016
, work completed 15/12/2016
Recommended
Outstanding
Mark changed the locks in my house, I am very happy with the service I received. I would recommend him to others and would use again if needed. Very polite and professional to deal with.
Which? Trusted Traders Consumer
Posted on 07/02/2017
, work completed 07/02/2017
Recommended
Excellent Customer Service
Cleaned lock to get working Delighted with the work carried out as did a repair to the lock and not a replacement. Mark was caring to my needs as I was unable to lock my door and prioritised an urgent visit to sort the lock. Fantastic communication throughout and I would use Mark again.
Which? Trusted Traders Consumer
Posted on 13/02/2017
, work completed 13/02/2017
Recommended
Happy customer
We've used Mark's services twice now as he did such a good job the first time around that we knew we could rely on him! He left no mess and there were no hidden extras - we were given the full information up front. He helped us when our door had jammed and we had been locked out of the house, yet his positive attitude and hard work meant that we were comfortable with using him in such a difficult situation.
Which? Trusted Traders Consumer
Posted on 25/02/2017
, work completed 25/02/2017
Recommended
Conscientious and professional
Would certainly not hesitate to recommend. Clean work, even put shoe covers on when he came in the house. Very honest and would save us money if he could. No hard sell, really nice chap, was at ease with him in our house.
Sandra, Derbyshire
Posted on 27/03/2017
, work completed 27/03/2017
Recommended
Excellent and thorough
Arrived a few minutes late due to traffic but no problem for me. Very thorough and explained clearly what he was doing and why it was necessary. Thoroughly professional job and I would highly recommend him to others.
Chris, Staffordshire
Posted on 29/03/2017
, work completed 29/03/2017
Recommended
Above and beyond our expectations
A professional, prompt, friendly, knowledgeable, reliable & trustworthy locksmith looking forward to using him again. We just moved into a new house today and phoned Mark at Pick Me Locksmith around 4pm to invite him to visit and provide a quote for changing our locks. He came to us within an hour, inspected the locks and advised us on which locks needed changing (one) and which didn't (four). He provided a thorough explanation on how to ensure our family will be safe and our home secure along with advice on how to maintain the locks. I didn't bother getting another quote. He completed the work promptly and advised me how to check and oil the other latches and locks. He even lent me white lithium and oil the other latches and locks. He provided excellent value for the quality workmanship and service he provided. Mark exceeded our expectations. Will use again and recommend.
Peter, Derbyshire
Posted on 31/03/2017
, work completed 31/03/2017
Recommended
Nothing was too much trouble
The work he did was ongoing but he kept us informed. He researched and found a supplier of the missing keys for old window locks which has given us peace of mind. He advised us on self help measures for improving security. He kept us informed of his charges which were very reasonable. Was honest, reliable & came on time and did what he said he was going to do.
Marion, Staffordshire
Posted on 19/04/2017
, work completed 19/04/2017
Recommended
Professional & friendly
I was told every step of the process, kept informed and shown the problem with the door. I was told to try the locks to make sure I was happy with them.
Ruth, Staffordshire
Posted on 23/04/2017
, work completed 23/04/2017
Recommended
Complex job done well.
We have a 1920's house with original doors and windows (metal). Mark spent a lot of time researching possible lock systems for the windows and came up with two different systems for locking. It involved filing the metal locks to fit the handles and fixing bolts to prevent the handles turning. It was very complex and he was unfailingly pleasant and courteous throughout. The price was amazing considering the amount of work. Cannot praise him too highly.
Philip, Staffordshire
Posted on 10/05/2017
, work completed 10/05/2017
Recommended
Fantastic job
Prompt & reliable service. Would have no hesitation in a recommendation.
Amanda, Leicestershire
Posted on 13/05/2017
, work completed 13/05/2017
Recommended
Prompt & professional.
J, Staffordshire
Posted on 15/05/2017
, work completed 15/05/2017
Recommended
My review
Pauline, Warwickshire
Posted on 19/05/2017
, work completed 19/05/2017
Recommended
Impressed
Chose this locksmith because of previous good reviews. Glad I did. He was keen to make sure my new locks met my insurance company requirement - he did not try to push more expensive locks on me that were not required. Very reliable and punctual.
Which? Trusted Traders Consumer
Posted on 24/05/2017
, work completed 24/05/2017
Recommended
Fantastic and Professional
Fantastic service. Arrived just 45 minutes after calling and was very friendly. I had my own lock that he was happy to fit and even offered to show me how to do my other locks myself. Very trustworthy and helpful. Would definitely use again.
Stephanie, Derbyshire
Posted on 01/06/2017
, work completed 01/06/2017
Recommended
Very satisfied
Prompt arrival, polite and very satisfactory work done. To be recommended.
Winifred, Derbyshire
Posted on 01/06/2017
, work completed 01/06/2017
Recommended
Prompt, reliable
Mark was extremely efficient, tidy and reliable.
Elizabeth, Derbyshire
Posted on 19/06/2017
, work completed 19/06/2017
Recommended
New Locks
Very professional and helpful and would recommend him and certainly use him again.
Eileen, Staffordshire
Posted on 21/06/2017
, work completed 21/06/2017
Recommended
Excellent service
Was first put in touch with Mark after my sister used him to put better locks in after a burglary. I would highly recommend him and the company. Prompt, effective advice. Brilliant service.
Sarah, Staffordshire
Posted on 21/06/2017
, work completed 21/06/2017
Recommended
A thorough repair
The repair of the lock to my plastic door proved much more difficult than was thought. Out of date replacement were not available and modern fittings did not slot in the slot over 6 hours doing a good job and charged only the original estimate.
Walter, Staffordshire
Posted on 26/06/2017
, work completed 26/06/2017
Recommended
Nice bloke
Helpful & friendly. Took his time & gave a top notch effort to get the job done.
Vinny, Leicestershire
Posted on 16/07/2017
, work completed 16/07/2017
Recommended
Friendly professional service
From ringing Mark (Pick Me Up Locksmiths) to our front door lock being repaired was exceptional friendly professional service. Strong recommendation.
Michael, Derbyshire
Posted on 17/07/2017
, work completed 17/07/2017
Recommended
Great Quick Job
Mark did a great job, didn't take him long to get the job done either. He was very friendly and cheery too. He was 5 minutes late due to bad traffic nearby however, he apologized profusely. Even had a quick look at my safe for free.
Jordan, Derbyshire
Posted on 18/07/2017
, work completed 18/07/2017
Recommended
Good job
Prompt. Explained what was required. Good job done. Neat & tidy. Professional.
Margaret, Staffordshire
Posted on 21/07/2017
, work completed 21/07/2017
Recommended
Excellent Service
Excellent service and tips to make sure our property is secure. Thank you.
Shirley, Derbyshire
Posted on 28/07/2017
, work completed 28/07/2017
Recommended