Endorsed by Which?

Pick Me Locksmith Ltd

5.0

85 Reviews

Opening Hours
Today - 07:00–21:00
  • Monday 07:00–21:00
  • Tuesday 07:00–21:00
  • Wednesday 07:00–21:00
  • Thursday 07:00–21:00
  • Friday 07:00–21:00
  • Saturday 07:00–21:00
  • Sunday 07:00–21:00

Organisations and Awards

Mar 2020

About

Mark and Steve are your CLS certified Locksmiths covering the midlands. Their military background lends itself to a profession where a good understanding of security is vital and his high level of motivation, determination and pride will ensure those who call Pick Me Locksmith Ltd can be confident their emergency will be dealt with proficiently.

Pick Me Locksmith Ltd is a Certified Locksmith and Security endorsed company so you can expect high standards of workmanship and integrity.

Pick Me Locksmith Ltd is a small family run organisation based in Swadlincote and Tamworth. As a completely independent local service we keep our overheads to a minimum, keeping our prices at a reasonable level. Being an independent provider, reputation is vital to our success resulting in high standards with a truly personal service from Mark and Steve. No call centres are used.

What we do

  • Locksmiths

    • Emergency locksmith service
    • UPVC lock specialists
    • Comprehensive locksmith service
    • Masterkeyed systems
  • Glaziers

    • Double glazing repair
  • Alarm and security equipment installers

    • Access control
    • Alarm installation
    • CCTV installation
    • Door entry systems

Customer reviews

Why you can trust these reviews

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5.0
85 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent and thorough
Customer Service
Quality
Value
Arrived a few minutes late due to traffic but no problem for me. Very thorough and explained clearly what he was doing and why it was necessary. Thoroughly professional job and I would highly recommend him to others.
Chris, Staffordshire Posted on 29/03/2017 , work completed 29/03/2017
Conscientious and professional
Customer Service
Quality
Value
Would certainly not hesitate to recommend. Clean work, even put shoe covers on when he came in the house. Very honest and would save us money if he could. No hard sell, really nice chap, was at ease with him in our house.
Sandra, Derbyshire Posted on 27/03/2017 , work completed 27/03/2017
Above and beyond our expectations
Customer Service
Quality
Value
A professional, prompt, friendly, knowledgeable, reliable & trustworthy locksmith looking forward to using him again. We just moved into a new house today and phoned Mark at Pick Me Locksmith around 4pm to invite him to visit and provide a quote for changing our locks. He came to us within an hour, inspected the locks and advised us on which locks needed changing (one) and which didn't (four). He provided a thorough explanation on how to ensure our family will be safe and our home secure along with advice on how to maintain the locks. I didn't bother getting another quote. He completed the work promptly and advised me how to check and oil the other latches and locks. He even lent me white lithium and oil the other latches and locks. He provided excellent value for the quality workmanship and service he provided. Mark exceeded our expectations. Will use again and recommend.
Peter, Derbyshire Posted on 31/03/2017 , work completed 31/03/2017
Outstanding Service.
Customer Service
Quality
Value
Excellent from first contact, through quoting, completion of the job. Mark did a superb job of fitting 2 locks. A true professional, would highly recommend.
Adrian, Derbyshire Posted on 03/08/2017 , work completed 03/08/2017
Nice bloke
Customer Service
Quality
Value
Helpful & friendly. Took his time & gave a top notch effort to get the job done.
Vinny, Leicestershire Posted on 16/07/2017 , work completed 16/07/2017
Great Quick Job
Customer Service
Quality
Value
Mark did a great job, didn't take him long to get the job done either. He was very friendly and cheery too. He was 5 minutes late due to bad traffic nearby however, he apologized profusely. Even had a quick look at my safe for free.
Jordan, Derbyshire Posted on 18/07/2017 , work completed 18/07/2017
Professional locksmith who achieves what he says he will
Customer Service
Quality
Value
Mark rescued us after being locked out of our house for 18 hours, due in no small part to what must be recognised as an unqualified locksmith had given up after drilling our front door lock for two hours at half past ten in the night. The following day we contacted Mark and on his arrival, after carrying out the pre-requisite security questions he quickly gained entry to our front door. He then completed the task by replacing the front door lock. Throughout the time he completed his work he demonstrated himself to be a highly professional locksmith, who was extremely courteous and efficient. His timely resolution to our problem demonstrated how important it is that you have a qualified locksmith rather than someone who drilled our front door lock for two hours before leaving us locked out at 22.30 in the rain. The moral of my sad story is that when it comes to a locksmith, make sure that like Mark he is qualified as he achieved what he said he would do and as such I would highly recommend him.
Scotty Posted on 11/10/2017 , work completed 11/10/2017
The trader replied (on 27/03/2018)
Thanks for the review, its important to make sure your locksmith is adequatly vetted and checked. Always use a Which trusted trader if you can.
Excellent Service
Customer Service
Quality
Value
Excellent service and tips to make sure our property is secure. Thank you.
Shirley, Derbyshire Posted on 28/07/2017 , work completed 28/07/2017
Highly recommended
Customer Service
Quality
Value
I've used Pick Me Locksmith Ltd twice over the last few months. He is reasonably priced, explained exactly what he was doing and was excellent at coming up with options too. Would happily use him again.
P, Derbyshire Posted on 12/01/2018 , work completed 12/01/2018
The trader replied (on 27/03/2018)
Thanks, Its always nice to return to a satisfied custmer.
Professional
Customer Service
Quality
Value
Very professional arrived on time and a good job.
R, Staffordshire Posted on 30/05/2018 , work completed 30/05/2018
Quick and professional.
Customer Service
Quality
Value
Quick arrival to premises. Friendly and informative, happy with service!
Which? Trusted Traders Consumer Posted on 25/05/2018 , work completed 25/05/2018
Very prompt & professional
Customer Service
Quality
Value
Mark & his colleague arrived very promptly to fix a misaligned patio door lock. They were working locally when I made the emergency call as we were going on holiday & could not lock the door. Excellent customer service - very friendly & professional. Able to fix the doors quickly plus 3 month warranty on the fix.
Anne, Derbyshire Posted on 07/07/2018 , work completed 07/07/2018
Brilliant
Customer Service
Quality
Value
Excellent, quick, efficient, considerate.
Anne, Derbyshire Posted on 01/06/2018 , work completed 01/06/2018
Excellent
Customer Service
Quality
Value
Excellent service, explained what the reasons were for the fault on the door - advised what to do every six or twelve months.
Bahadur, Derbyshire Posted on 13/02/2019 , work completed 13/02/2019
Courteous and superb workmanship.
Customer Service
Quality
Value
Steve is professional. I like his "Can do attitude" and his price is very competitive. I can recommend him. We used Steve to repair a damaged lock on an aluminium bifold door.
Philip, West Midlands Posted on 23/02/2019 , work completed 23/02/2019
Extremely professional
Customer Service
Quality
Value
6.45pm and I was unable to gain entry to my house. Having contacted a number of locksmiths and getting nowhere, I was feeling pretty anxious. Steve was one of the locksmiths I contacted and he called me back and immediately put me at ease. He explained what he would do both on the phone and in person and kept me informed every step of the way. Although not as straightforward a job as expected, Steve quickly gained entry, sorted out the problem and fitted a new security lock. Very professional, reasonable price and would have no hesitation in recommending his services.
Customer in Derby Posted on 30/09/2019 , work completed 24/09/2019
Highly recommended
Customer Service
Quality
Value
I called Mark when I needed some new door locks fitted. He explained all the costs upfront on the phone and visited later that same morning to do the work. He was polite, helpful and professional and spoke with me to make sure the work that I'd asked for was what I actually required. The work was finished to an excellent standard. Mark even cut me additional door keys there and then and took pains to make sure I was happy with everything. Just first class service, highly recommended.
Customer in Leicestershire Posted on 08/06/2021 , work completed 27/11/2019
Excellent Customer Service
Customer Service
Quality
Value
Cleaned lock to get working Delighted with the work carried out as did a repair to the lock and not a replacement. Mark was caring to my needs as I was unable to lock my door and prioritised an urgent visit to sort the lock. Fantastic communication throughout and I would use Mark again.
Which? Trusted Traders Consumer Posted on 13/02/2017 , work completed 13/02/2017
Outstanding
Customer Service
Quality
Value
Mark changed the locks in my house, I am very happy with the service I received. I would recommend him to others and would use again if needed. Very polite and professional to deal with.
Which? Trusted Traders Consumer Posted on 07/02/2017 , work completed 07/02/2017
A thorough repair
Customer Service
Quality
Value
The repair of the lock to my plastic door proved much more difficult than was thought. Out of date replacement were not available and modern fittings did not slot in the slot over 6 hours doing a good job and charged only the original estimate.
Walter, Staffordshire Posted on 26/06/2017 , work completed 26/06/2017
Prompt, reliable
Customer Service
Quality
Value
Mark was extremely efficient, tidy and reliable.
Elizabeth, Derbyshire Posted on 19/06/2017 , work completed 19/06/2017
Excellent Job
Customer Service
Quality
Value
After an attempted burglary on my house, that damaged the lock, I rang Pick me Locksmith Ltd. They arrived within 30 minutes of my call, were very efficient and professional. Changed the lock, explained everything. Very polite and helpful.
Sara, Derbyshire Posted on 19/08/2017 , work completed 19/08/2017
Friendly professional service
Customer Service
Quality
Value
From ringing Mark (Pick Me Up Locksmiths) to our front door lock being repaired was exceptional friendly professional service. Strong recommendation.
Michael, Derbyshire Posted on 17/07/2017 , work completed 17/07/2017
Honest & trustworthy
Customer Service
Quality
Value
The service was brilliant, very efficient and went out of his way to help me out. He gave me additional advice which I appreciated.
Lisa, Derbyshire Posted on 10/10/2017 , work completed 10/10/2017
The trader replied (on 27/03/2018)
Thanks Lisa
Excellent work, done quickly.
Customer Service
Quality
Value
Mark arrived an hour after I called to describe the problem; a door that couldn't be closed, let alone locked. He diagnosed the problem, explained the likely solution and cost, then explained each step of the repair. It now closes more smoothly then it has in years. As part of this, he has made sure I can maintain it to prevent a repeat. Excellent service at a good price, would recommend him to anyone in a similar situation.
IanH_midlands Posted on 04/08/2018 , work completed 04/08/2018