Endorsed by Which?

Pick Me Locksmith Ltd

5.0

85 Reviews

Opening Hours
Today - 07:00–21:00
  • Monday 07:00–21:00
  • Tuesday 07:00–21:00
  • Wednesday 07:00–21:00
  • Thursday 07:00–21:00
  • Friday 07:00–21:00
  • Saturday 07:00–21:00
  • Sunday 07:00–21:00

Organisations and Awards

Mar 2020

About

Mark and Steve are your CLS certified Locksmiths covering the midlands. Their military background lends itself to a profession where a good understanding of security is vital and his high level of motivation, determination and pride will ensure those who call Pick Me Locksmith Ltd can be confident their emergency will be dealt with proficiently.

Pick Me Locksmith Ltd is a Certified Locksmith and Security endorsed company so you can expect high standards of workmanship and integrity.

Pick Me Locksmith Ltd is a small family run organisation based in Swadlincote and Tamworth. As a completely independent local service we keep our overheads to a minimum, keeping our prices at a reasonable level. Being an independent provider, reputation is vital to our success resulting in high standards with a truly personal service from Mark and Steve. No call centres are used.

What we do

  • Locksmiths

    • Emergency locksmith service
    • UPVC lock specialists
    • Comprehensive locksmith service
    • Masterkeyed systems
  • Glaziers

    • Double glazing repair
  • Alarm and security equipment installers

    • Access control
    • Alarm installation
    • CCTV installation
    • Door entry systems

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
85 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Professional
Customer Service
Quality
Value
Mark was professional and clear on the phone when I enquired and thorough on his visits. I asked for a front door lock to be changed, but Mark also checked my windows, which was very much needed as are actually fell off in his hand. He saved the day, and the window.
R, Derbyshire Posted on 06/03/2019 , work completed 06/03/2019
Fantastic service
Customer Service
Quality
Value
I had a problem with the locking mechanism on a back door - I rang Mark not knowing what questions to ask. He was helpful and informative and even though I didn't think it was urgent as the lock was half on, he was concerned enough to come round that evening. He was knowledgeable and explained clearly what my options were and what was happening with the lock. I had the whole mechanism changed and he also fitted a similar door better in order to stop the problem happening elsewhere. Cannot fault the service, timeliness and knowledge.
Customer in Leicestershire Posted on 27/03/2019 , work completed 27/03/2019
Excellent service
Customer Service
Quality
Value
I had a back door which wouldn’t open, contacted pick me locksmith who visited and replaced the lock on the door. Very polite and knowledgeable gentleman. I would definitely recommend and use again 5 star Thank you
Ruth Nattrass, Staffordshire Posted on 25/06/2019 , work completed 03/06/2019
Fast and Very Helpful
Customer Service
Quality
Value
Rapid service, friendly, knowledgeable, altogether very impressive.
Timothy, Derbyshire Posted on 07/09/2017 , work completed 07/09/2017
Happy with service.
Customer Service
Quality
Value
Our lock jammed and we couldn't get in to our office. The guy was friendly, informative, arrived quickly and had us in the branch within the hour. He was professional and tidied up after.
Chloe, Staffordshire Posted on 16/11/2017 , work completed 16/11/2017
The trader replied (on 27/03/2018)
Thanks for the review Chloe, it was quite tricky to get you in, but we got there in the end!
Excellent service
Customer Service
Quality
Value
Trader created a good impression before he arrived by phoning to say he would be late and why. He did a great job on both our front and back UPVC door locks. He could have replaced an expensive part, but felt that cleaning and adjusting locks and hinges would be sufficient. Very professional and honest.
Liz, Staffordshire Posted on 04/04/2018 , work completed 04/04/2018
Very professional job
Customer Service
Quality
Value
Mark did a fantastic job. He was very informative and honest, all the way through. Very happy to recommend.
Ashley, Derbyshire Posted on 02/05/2018 , work completed 02/05/2018
Excellent
Customer Service
Quality
Value
Can't fault these guys. Very professional, responsive, don't over charge & do an excellent job. Highly recommend.
Jayne, Derbyshire Posted on 07/07/2018 , work completed 07/07/2018
Professional & friendly
Customer Service
Quality
Value
I was told every step of the process, kept informed and shown the problem with the door. I was told to try the locks to make sure I was happy with them.
Ruth, Staffordshire Posted on 23/04/2017 , work completed 23/04/2017
Fantastic job
Customer Service
Quality
Value
Prompt & reliable service. Would have no hesitation in a recommendation.
Amanda, Leicestershire Posted on 13/05/2017 , work completed 13/05/2017
My review
Customer Service
Quality
Value
Job well done.
Pauline, Warwickshire Posted on 19/05/2017 , work completed 19/05/2017
Excellent workman.
Customer Service
Quality
Value
I phoned this gentleman at 4pm and he rang back straight away, work carried out 90 minutes later. Polite, worked quickly, explained the costs, filled in the paperwork and away he went. Offered him a drink, but he politely refused. Excellent service, what more can I say?
Christine, Derbyshire Posted on 26/09/2017 , work completed 26/09/2017
Mark to the rescue
Customer Service
Quality
Value
I was locked out when my key broke in the lock. Mark came out promptly, got me in, removed the broken key, and checked everything was working. He was very polite and pleasant and charged the agreed price (which was reasonable) even though it took longer than expected. Would recommend whole heartedly.
Nancy, Derbyshire Posted on 23/10/2017 , work completed 23/10/2017
The trader replied (on 27/03/2018)
Thanks Nancy.
Professional Service
Customer Service
Quality
Value
Truly professional service with excellent and in depth knowledge of field. Provided useful advice and tips for home security. Would use again in a heartbeat.
Satpal, Derbyshire Posted on 03/03/2018 , work completed 03/03/2018
The trader replied (on 27/03/2018)
Thanks for the review, Glad we could help.
Customer Service as it should be!
Customer Service
Quality
Value
Two fantastic guys. They did not leave until the doorcam system they fitted was fully up and running. They were so helpful it was quite embarrasing that I was taking up so much of their time.
Johngab Posted on 09/11/2018 , work completed 09/11/2018
Excellent service
Customer Service
Quality
Value
Mark attended my property to sort out my locking problem on the same day that I contacted him. Sorted out the issue very quickly and efficiently. Great advice given on lock maintenance etc. Would 100% recommend.
Customer in Staffordshire Posted on 15/04/2019 , work completed 15/04/2019
Highly Recommended
Customer Service
Quality
Value
Easy to arrange appointment. Work well explained with all the options. No pressure to go ahead with any work. Very professional and excellent results. Good value for money and excellent service. Would highly recommend Mark Santi.
Customer in Derby Posted on 17/04/2019 , work completed 17/04/2019
Locks
Customer Service
Quality
Value
Needed to get both our doors lock sorted one not letting us back in after being locked and the other didn't marry up so couldn't use one of the locks. Phoned Mark and after explaining what was wrong, talked me through what the problems were likely to be and gave me an estimate of cost. Mark came out the same afternoon went through what was needed the cost the same as quoted over the phone. Mark fitted new lock on one and sorted the front door out, we now have doors that work and we now go out knowing we can get back in again. So it's a pleasure to recommend Mark who was courteous and polite though out his time spent in our house. So thank you Mark.
Customer in Derby Posted on 13/08/2019 , work completed 06/08/2019
Pick Me Locksmiths - why you should pick them
Customer Service
Quality
Value
Pick Me Locksmiths came to our rescue when my Dad had a fall and we were unable to get into the property to help him as the door was locked from the inside. I rang Mark and he immediately understood the situation and was with us in half an hour. He took care to explain what he needed to do and checked that Dad would not be distressed by the intrusion. Mark came up with a solution to ensure that the same thing wouldn’t happen again and fitted a temporary lock whilst he sourced the necessary parts. He came back the next day to fit the permanent lock and was punctual, efficient and charged a very fair price. Mark got us out of a very difficult situation and was patient and courteous throughout. I would have no hesitation in recommending Pick Me Locksmiths and would certainly use their services again.
Customer in Tamworth Posted on 24/08/2019 , work completed 12/08/2019
First class service.
Customer Service
Quality
Value
Punctual, friendly and helpful. Problem resolved quickly and at the agreed price. Would recommend Pick Me Locksmith without hesitation.
Customer in Staffordshire Posted on 11/02/2020 , work completed 06/02/2020
Happy customer
Customer Service
Quality
Value
We've used Mark's services twice now as he did such a good job the first time around that we knew we could rely on him! He left no mess and there were no hidden extras - we were given the full information up front. He helped us when our door had jammed and we had been locked out of the house, yet his positive attitude and hard work meant that we were comfortable with using him in such a difficult situation.
Which? Trusted Traders Consumer Posted on 25/02/2017 , work completed 25/02/2017
Exceptional service
Customer Service
Quality
Value
Mark was professional, prompt and skilled. He went to endless trouble to source products that I wanted and he was only happy when I was happy with what he found. He was easy to contact and communicate with and I think his prices are reasonable.
Sarah, Derbyshire Posted on 24/10/2017 , work completed 24/10/2017
The trader replied (on 27/03/2018)
Thanks Sarah, Im really glad you were happy with the service
Impressed
Customer Service
Quality
Value
Chose this locksmith because of previous good reviews. Glad I did. He was keen to make sure my new locks met my insurance company requirement - he did not try to push more expensive locks on me that were not required. Very reliable and punctual.
Which? Trusted Traders Consumer Posted on 24/05/2017 , work completed 24/05/2017
Very satisfied
Customer Service
Quality
Value
Prompt arrival, polite and very satisfactory work done. To be recommended.
Winifred, Derbyshire Posted on 01/06/2017 , work completed 01/06/2017
Simply super!
Customer Service
Quality
Value
Great service, prompt, efficient, genuine and polite. I would not hesitate in recommending Mark to anyone.
Justine, Derbyshire Posted on 27/09/2017 , work completed 27/09/2017