Pinnacle Roofing (Sussex) Limited

I wouldn't hesitate to recommend Ian. From the first moment I contacted him, he was professional, courteous, thorough and diligent. He talked through the options we had, gave a great quote, and when we selected him he was as good as his word in everything. Communication was excellent, everything happened when he said it would, and the completed work is really great and now my roof is no longer leaking! Very happy. Thanks Ian.

We’ve used Pinnacle Roofing for many years now, and can recommend them wholeheartedly. Their work has always been of a very high standard, and they rightly take a pride in it. Ian is very well organised and is great at communication too – he’s quick to respond to any message, and is always friendly and courteous, as are all his team. Most recently, we asked Ian to work with our surveyor to resolve a long-standing issue, and we were impressed by the ease with which they collaborated, and the quality of the resulting work. Ian kept us fully informed about every stage of the work, and supplied detailed before-and-after photographs, as we weren’t up to climbing the scaffolding ourselves. Another great job done – thanks to Ian and the team.

I cannot recommend Ian and his team highly enough. They did an excellent job technically, dealing with an unconventional roof on an awkward site. They were also great to deal with on a personal level. Ian offered great advice before the project began which helped us refine our design and achieve what we wanted. Ian was then brilliant with communication about how the project was progressing and what would happen next. They always arrived on time and were a pleasure to deal with. The end result looks fantastic and I have received compliments from everyone who has seen it.

I have used Pinnacle Roofing for over twenty years and cannot recommend them highly enough no matter what size the job they have undertaken.

Ian has just finished re-tiling my roof. He kept me fully informed of the schedule and plans, stuck to his quote and maintained excellent communication throughout. I'm really pleased with the finished result and would highly recommend using this service.

Ian came round to view and quote repairs on my roof, gutters and chimney giving advice and proposed works. His team were very clean, diligent and polite throughout and left no trace or mess working at the front and rear of the house.

Ian and his team were extremely professional and courteous and did an excellent job on our defective chimney stacks. They also treated the work as urgent given that the house was being rendered by other workman. Ian promised to get the work done swiftly and he delivered.

Ian came to investigate a chimney leak which had been troublesome for some years and the problem had been misdiagnosed by several other builders on previous occasions, Ian suggested removing the chimney rather than constantly maintaining it as it was of a poor quality construction. Ian informed me of cost, starting date, duration of work and to his credit everything he said was exactly what happened. Ian kept in contact throughout the work and kept me informed on every detail, Ian has a friendly and approachable demeanour and is very professional in every aspect of his work, if you want everything to go to plan with your roofing issues and a professional and competent service use Pinnacle Roofing, wish I had at the beginning of my chimney problems.

Had a problem/leak through chimney. Ian identified the problem and organised scaffold and repairs. Service excellent - scaffold up in a couple of days, and the repair made and property left clean and tidy. Highly recommend.

Ian has completed 3 jobs for me recently, all to an excellent standard. I have found him to be reliable, honest and professional.