Outstanding
So kind when I was in a panic with water spurting everyway and heating off and water having to be turned off. Work done quietly, quickly and efficiently. Excellent
Customer in Staffordshire
Posted on 09/01/2026
, work completed 08/01/2026
Recommended
Plumbing Call Out and Repair
We contacted Plumbgas as we found damp in the wall of our downstairs cloakroom. We had already called a damp specialist who checked our damp course, which was ok, but found damp reading in the walls and suggested contacting a plumber. Called and sent pictures to Plumgas who were very helpful and arranged appointment. Niall came on a Saturday at no extra cost (£80 + VAT per hour). Found the problem with a waste pipe that fed from our upstairs bathroom and had come out in our attached garage. He fixed it and all done in under one and a half hours. Good service and would definitely use them again.
Customer in Staffordshire
Posted on 22/10/2024
, work completed 19/10/2024
Recommended
Excellent service, as always
Intermittent water leak from bathroom ceiling over Christmas. Prompt response and appointment with Plumbgas. Efficient, thorough investigation; problem identified and rectified on the spot. Very reassuring to have the issue sorted. Have been a regular Plumbgas customer [plus one-off incidents such as this] for many years - always recommend to others.
Customer in Staffordshire
Posted on 15/01/2025
, work completed 14/01/2025
Recommended
Gas boiler and fire serviced.
Dave and apprentice Matt from PlumbGas arrived on time. They introduced themselves were both polite, helpful and considerate. Dave explained about Matt's position and experience. Matt was learning and all his work would be checked by himself. Dave went into great detail about the the process of the services and function and safety procedures. I found it reassuring. The work was carried out to the price previously agreed. I have been using PlumbGas for many years and find all their employees very professional.
Customer in Staffordshire
Posted on 30/01/2025
, work completed 29/01/2025
Recommended
Recent installation problem
An Oil leak developed on joint into premises from oil tank supply. Fault reported late morning. Photo sent to Plumbgas. Engineer arrived onsite in the afternoon problem fixed within the hour. All done under warranty Excellent response and great service. Could not be better.
Customer in Staffordshire
Posted on 25/02/2025
, work completed 13/02/2025
Recommended
Soggy ceiling in downstairs toilet
Saturday 4.30pm noticed ceiling in down stairs toilet had a large wet patch with black mouldy ring in the centre. Phoned Plumbgas (my plumber used since it started business years ago). Following a discussion mutually agreed that as there were no water drips on the floor there was no need to instigate emergency procedures and added costs and I was booked for the first call on the following Monday @ 0830hrs. Ethen duly arrived on time and proceeded a methodical investigation in the upstairs ensuite to find the problem. He subsequently found the leak in a flexy pipe to the sink which was repaired all in less than two hours with no damage to carpets or floor tiles. Plumbgas also recommended a plaster to replace the damaged ceiling which has now been arranged
Customer in Staffordshire
Posted on 01/05/2025
, work completed 28/04/2025
Recommended
Fixing a leak
Jack arrived at the time he said he would and worked hard all day identifying the cause of the leak and fixing the problem, along with replacing some dripping taps and a faulty flush on a toilet. He was very polite and professional throughout the day and worked very hard.
Customer in Staffordshire
Posted on 08/05/2025
, work completed 07/05/2025
Recommended
Would 100% recommend
We have used Plumbgas for three bits of work over the past 6 months and have now booked to use them again for a larger project. They have been great to work with and the admin staff and each engineer have been incredibly diligent and professional. Would certainly recommend them.
Customer in Staffordshire
Posted on 28/04/2025
, work completed 28/04/2025
Recommended
Regular Annual Service
Engineer arrived on time to service gas boiler and gas fire. The estimated time and cost for the job was accurate. The engineer was most polite and helpful and thorough. He found the service instructions on the web when I could not find the booklet.
Customer in Staffordshire
Posted on 27/03/2025
, work completed 25/03/2025
Recommended
Satisfied Customer
Appointment time to obtain quotation was short. Survey, by Ryan, appeared efficient and questions and answers both ways. Quotation supplied and accepted and job booked in. Fitter, Ryan, was polite, friendly, efficient and answered my queries and explained boiler, dials etc. I was most impressed.
Customer in Staffordshire
Posted on 11/12/2025
, work completed 01/12/2025
Recommended
Fixed a boiler heat exchanger
Fantastic work to fix a heat exchanger on a boiler, very professional company with great communication, well layed out quote. Work was done to a very high standard and a very friendly engineer.
Customer in Staffordshire
Posted on 05/10/2025
, work completed 30/09/2025
Recommended
Boiler Service
First time we have used Plumbgas for our annual boiler service. From the lady who booked our appointment to the engineer who came to service the boiler everything was first class. George was friendly and efficient and explained everything he had done . Luckily the boiler had no problems. The invoice arrived promptly with several ways to pay and the report was comprehensive. I will definitely use Plumbgas for my service next year and will also use them for any plumbing problems in the future. Would highly recommend.
Customer in Staffordshire
Posted on 15/10/2025
, work completed 14/10/2025
Recommended
Leaking hot water pipe in garage
4 November 2025. Ryan Holmes from Plumbgas fixed our leaking hot water pipe in the garage ceiling and flushed out two radiators in the living room. He was very professional and informative and did a very good job. I would definitely recommend this company.
Customer in Staffordshire
Posted on 06/11/2025
, work completed 04/11/2025
Recommended
Top quality firm
I have been using PlumbGas for the last 8 years, when they installed our new boiler and 10 new radiators. The installations were perfect and PlumbGas have been servicing our system every year since then. Every service has been done on time and completed professionally. Thoroughly recommended.
Customer in Staffordshire
Posted on 21/02/2026
, work completed 20/02/2026
Recommended
Reliable and efficient
Planned upgrade to thermostat on boiler carried out in a timely and efficient manner. Polite and respectful engineers
Customer in Staffordshire
Posted on 19/03/2025
, work completed 18/03/2025
Recommended
Completely reliable
They quickly priced the job turned up on time did the work in a very professional fashion. Polite and nice staff what more could a customer need
Customer in Staffordshire
Posted on 14/02/2025
, work completed 12/02/2025
Recommended
Oil fired boiler repair and service
. Engineers/ plumbers were respectful of property, clean and tidy and polite . The work was drawn out because parts had to be ordered and staff absence / sickness . Shared determination to get the boiler fixed, worked after 6 pm when they were working . Cost escalated, more than expected . Disappointing. . Knowledgeable and skilled workers, genuinely tried to help and advise . Long hours worked by individuals esp. Ethan . Friendly admin staff on the phone
Customer in Staffordshire
Posted on 21/01/2026
, work completed 20/01/2026
Recommended
Endorsement Reference
Every year we use this company to service our boiler, very responsible price. Get updated by maps, when they are on there way. Not related, but when our boiler broke down last winter. The lady on the phone was very understanding as i had a chest infection and managed to fit us in for the next day for someone to come out. Can't recommend them enough !
Which? Trusted Traders Consumer
Posted on 21/03/2024
, work completed 13/02/2024
Recommended
Gas boiler service
Prompt and friendly service by George . He was friendly and efficient . George explained all he was doing discussed the whole service with me and was very reassuring Thankyou Very happy to continue using Plumgas
Customer in Staffordshire
Posted on 03/10/2025
, work completed 03/10/2025
Recommended
Very good service, a few issues were sorted later
I would like to praise the engineer Ryan for the work he has done and for sorting out a few teething problems including helping me use the Tado system. I would also like to send my thanks to Libby and Becky in admin for being polite, concerned, understanding and for sorting out a few problems. All in all, I would highly recommend Plumbgas
Customer in Staffordshire
Posted on 19/01/2026
, work completed 16/01/2026
Recommended