Endorsed by Which?

PlumbGas Services Ltd

5.0

15 Reviews

Opening Hours
Today - 07:00–20:00
  • Monday 07:00–20:00
  • Tuesday 07:00–20:00
  • Wednesday 07:00–20:00
  • Thursday 07:00–20:00
  • Friday 07:00–20:00
  • Saturday 09:00–12:00
  • Sunday - Closed

About

PlumbGas Services Limited, based in Stafford and serving Staffordshire, is renowned for reliability, expertise, and exceptional service. From minor pipework repairs to comprehensive central heating and boiler installations, our experienced team ensures precision and care in every project.

We prioritise continuous team development, recently focusing on Air Source Heat Pump training to support the government's low carbon initiative. Professionalism and friendliness are at the core of our service, with engineers arriving in uniform, equipped with shoe covers, and treating your property with utmost respect. Our office team is also here to support you every step of the way.

We understand the importance of peace of mind, offering comprehensive home care plans and flexible monthly payment options for boiler installation costs, alongside robust guarantees. Experience the PlumbGas way for all your plumbing and heating needs.

Give our friendly office team a call now.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Power flushing
    • Immersion Heaters
    • Radiators and central heating
  • Heating contractors

  • Plumbers

Customer reviews

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5.0
15 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
A "proper" company
Customer Service
Quality
Value
During a routine boiler service the engineer discovered an issue with the outlet flue; something that had occurred over a 3 year period and couldn't have been forseen during previous years' services. As PlumbGas did the original installation they visited a second time and fixed the boiler flue free of charge. This is just what you want from a well established "proper" company and I can recommend PlumbGas to anyone who wants to use them.
Customer in Staffordshire Posted on 03/03/2025 , work completed 03/03/2025
The trader replied (on 11/03/2025)
Thank you very much for taking the time to leave this review, glad to hear you are happy with the services and the warranty we provide. Many thanks, Katt
Recent installation problem
Customer Service
Quality
Value
An Oil leak developed on joint into premises from oil tank supply. Fault reported late morning. Photo sent to Plumbgas. Engineer arrived onsite in the afternoon problem fixed within the hour. All done under warranty Excellent response and great service. Could not be better.
Customer in Staffordshire Posted on 25/02/2025 , work completed 13/02/2025
The trader replied (on 11/03/2025)
Thank you for your lovely feedback, happy to hear we resolved the problem for you and that you were happy with the service :)
Completely reliable
Customer Service
Quality
Value
They quickly priced the job turned up on time did the work in a very professional fashion. Polite and nice staff what more could a customer need
Customer in Staffordshire Posted on 14/02/2025 , work completed 12/02/2025
The trader replied (on 11/03/2025)
Thank you for your great feedback on our service and team :)
Another great job by Plumbgas
Customer Service
Quality
Value
A corroded pipe behind kitchen units had caused a leak. Have used Plumbgas several times before and as every it was easy and efficient to quickly arrange to get an engineer to me. Ed turned up on time and was polite and extremely professional. Being as the broken pipe was in a very difficult place to access he managed to come up with a way of replacing existing pipe work without having to disturb any of the kitchen units. Very happy with the outcome. Will definitely continue using Plumbgas in the future. No mess or
Customer in Staffordshire Posted on 12/02/2025 , work completed 11/02/2025
The trader replied (on 12/02/2025)
Thank you the review and your continued support, we are glad to have Ed back on the team!
Central Heating Call Out
Customer Service
Quality
Value
Our central heating kept blowing a fuse and causing the RCD for the 13amp circuits to trip. Chris from PlumbGas attended at the agreed time, and by a careful process of elimination identified the problem as a short circuit in the oil fired boiler. This he fixed, and did so in a way that should avoid it happening again. He was very personable and explained what he was doing at every stage, which gave us confidence that he understood the potential causes. We were very pleased with the prompt response from PlumbGas and with the quality of the work carried out.
Customer in Staffordshire Posted on 08/02/2025 , work completed 05/02/2025
The trader replied (on 14/02/2025)
Thank you for the great review for Chris.
Shower seal work
Customer Service
Quality
Value
Edward did a wonderful job in clearing layers of mouldy sealant and replacing it - this stopped the shower water from cascading down the kitchen wall - a big relief. Plumbgas is a very communicative organisation and worked with me to find a good time to fit the appointment in for this work, which was done well and priced fairly. Edward was very polite and capable. Many thanks all round.
Customer in Staffordshire Posted on 04/02/2025 , work completed 28/01/2025
The trader replied (on 12/02/2025)
Thank you for the 5 stars all around, glad your leak is all sorted.
Gas boiler and fire serviced.
Customer Service
Quality
Value
Dave and apprentice Matt from PlumbGas arrived on time. They introduced themselves were both polite, helpful and considerate. Dave explained about Matt's position and experience. Matt was learning and all his work would be checked by himself. Dave went into great detail about the the process of the services and function and safety procedures. I found it reassuring. The work was carried out to the price previously agreed. I have been using PlumbGas for many years and find all their employees very professional.
Customer in Staffordshire Posted on 30/01/2025 , work completed 29/01/2025
The trader replied (on 06/02/2025)
Thank you very much for such lovely feedback, we have passed this onto Matt & Dave. Thank you for continuing to use our services.
Excellent service, as always
Customer Service
Quality
Value
Intermittent water leak from bathroom ceiling over Christmas. Prompt response and appointment with Plumbgas. Efficient, thorough investigation; problem identified and rectified on the spot. Very reassuring to have the issue sorted. Have been a regular Plumbgas customer [plus one-off incidents such as this] for many years - always recommend to others.
Customer in Staffordshire Posted on 15/01/2025 , work completed 14/01/2025
First Class Service
Customer Service
Quality
Value
We have used this company since they first formed and have always received and excellent service from them. They service our central heating each year and arrive promptly at the pre arranged time. The telephone service is polite and extremely helpful. We have just called with a fault on the heating during the sub zero temperatures and an engineer arrived the same day and sorted the problem out! Can not recommend them highly enough !
Customer in Staffordshire Posted on 15/01/2025 , work completed 13/01/2025
Plumbing Call Out and Repair
Customer Service
Quality
Value
We contacted Plumbgas as we found damp in the wall of our downstairs cloakroom. We had already called a damp specialist who checked our damp course, which was ok, but found damp reading in the walls and suggested contacting a plumber. Called and sent pictures to Plumgas who were very helpful and arranged appointment. Niall came on a Saturday at no extra cost (£80 + VAT per hour). Found the problem with a waste pipe that fed from our upstairs bathroom and had come out in our attached garage. He fixed it and all done in under one and a half hours. Good service and would definitely use them again.
Customer in Staffordshire Posted on 22/10/2024 , work completed 19/10/2024
Endorsement Reference
Customer Service
Quality
Value
Replace old boiler with new one
Which? Trusted Traders Consumer Posted on 21/03/2024 , work completed 26/02/2024
Endorsement Reference
Customer Service
Quality
Value
Plumbgas fitted and now services our own boiler annually, as well as those in tenanted properties. Due to their good reputation locally the business has expended over the years and Plumbgas now has a team of capable, helpful admin staff and expert engineers. They are all always polite and efficient, kind and helpful. I had a burst mains pipe in my bedroom ceiling in January and I couldn't get the stop tap turned off. Plumbgas had an engineer with me in 8 minutes! He located and repaired the leak and patiently vacuumed up the many litres of water that had poured through the ceilings upstairs and down. Notified of a slow leak in a second property one afternoon soon after, a Plumbgas engineer was there 8am the next day. For helpfulness, efficiency, value and general good manners the Plumbgas Team always earn top marks from me.
Which? Trusted Traders Consumer Posted on 21/03/2024 , work completed 16/02/2024
Endorsement Reference
Customer Service
Quality
Value
Every year we use this company to service our boiler, very responsible price. Get updated by maps, when they are on there way. Not related, but when our boiler broke down last winter. The lady on the phone was very understanding as i had a chest infection and managed to fit us in for the next day for someone to come out. Can't recommend them enough !
Which? Trusted Traders Consumer Posted on 21/03/2024 , work completed 13/02/2024
Endorsement Reference
Customer Service
Quality
Value
There had been a leak on a downstairs radiator and the boiler was losing pressure due to the leakage. Plumbgas drained the system, repaired the leak and refilled the system. As always the engineer from Plumbgas very professional, polite, punctual and left the property clean and tidy. I have used The Plumbgas team for several years now and I've always received outstanding service and I would highly recommend.
Which? Trusted Traders Consumer Posted on 21/03/2024 , work completed 14/02/2024
Endorsement Reference
Customer Service
Quality
Value
yearly boiler service breakdown and repairs ,general plumbing work,filling loop expansion vessel replacement , radiator leak, new basin taps. Technicians arrive on the given time are very polite knowledgeable helpful and assuring They always explain in detail the repair being undertaken when asked and give any necessary advice The whole team ,technicians and office staff who are always on hand to help and advice provide an excellent service throughout
Which? Trusted Traders Consumer Posted on 21/03/2024 , work completed 23/02/2024