Fixing a leak
Jack arrived at the time he said he would and worked hard all day identifying the cause of the leak and fixing the problem, along with replacing some dripping taps and a faulty flush on a toilet. He was very polite and professional throughout the day and worked very hard.
Customer in Staffordshire
Posted on 08/05/2025
, work completed 07/05/2025
Recommended
Would 100% recommend
We have used Plumbgas for three bits of work over the past 6 months and have now booked to use them again for a larger project. They have been great to work with and the admin staff and each engineer have been incredibly diligent and professional. Would certainly recommend them.
Customer in Staffordshire
Posted on 28/04/2025
, work completed 28/04/2025
Recommended
Excellent service again
This was the third boiler service and it was first rate again with great communication and professional service. Well done!
Customer in Staffordshire
Posted on 02/04/2025
, work completed 01/04/2025
Recommended
Regular Annual Service
Engineer arrived on time to service gas boiler and gas fire. The estimated time and cost for the job was accurate. The engineer was most polite and helpful and thorough. He found the service instructions on the web when I could not find the booklet.
Customer in Staffordshire
Posted on 27/03/2025
, work completed 25/03/2025
Recommended
Reliable and efficient
Planned upgrade to thermostat on boiler carried out in a timely and efficient manner. Polite and respectful engineers
Customer in Staffordshire
Posted on 19/03/2025
, work completed 18/03/2025
Recommended
Bath piping leak
Ed fixed the piping problem expertly and efficiently. As usual Ed was courteous and friendly. A good job! I would recommend Plumbgas for all water related problems.
Customer in Staffordshire
Posted on 14/03/2025
, work completed 10/03/2025
Recommended
A "proper" company
During a routine boiler service the engineer discovered an issue with the outlet flue; something that had occurred over a 3 year period and couldn't have been forseen during previous years' services. As PlumbGas did the original installation they visited a second time and fixed the boiler flue free of charge. This is just what you want from a well established "proper" company and I can recommend PlumbGas to anyone who wants to use them.
Customer in Staffordshire
Posted on 03/03/2025
, work completed 03/03/2025
Recommended
Recent installation problem
An Oil leak developed on joint into premises from oil tank supply. Fault reported late morning. Photo sent to Plumbgas. Engineer arrived onsite in the afternoon problem fixed within the hour. All done under warranty Excellent response and great service. Could not be better.
Customer in Staffordshire
Posted on 25/02/2025
, work completed 13/02/2025
Recommended
Completely reliable
They quickly priced the job turned up on time did the work in a very professional fashion. Polite and nice staff what more could a customer need
Customer in Staffordshire
Posted on 14/02/2025
, work completed 12/02/2025
Recommended
Another great job by Plumbgas
A corroded pipe behind kitchen units had caused a leak. Have used Plumbgas several times before and as every it was easy and efficient to quickly arrange to get an engineer to me. Ed turned up on time and was polite and extremely professional. Being as the broken pipe was in a very difficult place to access he managed to come up with a way of replacing existing pipe work without having to disturb any of the kitchen units. Very happy with the outcome. Will definitely continue using Plumbgas in the future. No mess or
Customer in Staffordshire
Posted on 12/02/2025
, work completed 11/02/2025
Recommended
Central Heating Call Out
Our central heating kept blowing a fuse and causing the RCD for the 13amp circuits to trip. Chris from PlumbGas attended at the agreed time, and by a careful process of elimination identified the problem as a short circuit in the oil fired boiler. This he fixed, and did so in a way that should avoid it happening again. He was very personable and explained what he was doing at every stage, which gave us confidence that he understood the potential causes. We were very pleased with the prompt response from PlumbGas and with the quality of the work carried out.
Customer in Staffordshire
Posted on 08/02/2025
, work completed 05/02/2025
Recommended
Shower seal work
Edward did a wonderful job in clearing layers of mouldy sealant and replacing it - this stopped the shower water from cascading down the kitchen wall - a big relief. Plumbgas is a very communicative organisation and worked with me to find a good time to fit the appointment in for this work, which was done well and priced fairly. Edward was very polite and capable. Many thanks all round.
Customer in Staffordshire
Posted on 04/02/2025
, work completed 28/01/2025
Recommended
Gas boiler and fire serviced.
Dave and apprentice Matt from PlumbGas arrived on time. They introduced themselves were both polite, helpful and considerate. Dave explained about Matt's position and experience. Matt was learning and all his work would be checked by himself. Dave went into great detail about the the process of the services and function and safety procedures. I found it reassuring. The work was carried out to the price previously agreed. I have been using PlumbGas for many years and find all their employees very professional.
Customer in Staffordshire
Posted on 30/01/2025
, work completed 29/01/2025
Recommended
Excellent service, as always
Intermittent water leak from bathroom ceiling over Christmas. Prompt response and appointment with Plumbgas. Efficient, thorough investigation; problem identified and rectified on the spot. Very reassuring to have the issue sorted. Have been a regular Plumbgas customer [plus one-off incidents such as this] for many years - always recommend to others.
Customer in Staffordshire
Posted on 15/01/2025
, work completed 14/01/2025
Recommended
First Class Service
We have used this company since they first formed and have always received and excellent service from them. They service our central heating each year and arrive promptly at the pre arranged time. The telephone service is polite and extremely helpful. We have just called with a fault on the heating during the sub zero temperatures and an engineer arrived the same day and sorted the problem out! Can not recommend them highly enough !
Customer in Staffordshire
Posted on 15/01/2025
, work completed 13/01/2025
Recommended
Plumbing Call Out and Repair
We contacted Plumbgas as we found damp in the wall of our downstairs cloakroom. We had already called a damp specialist who checked our damp course, which was ok, but found damp reading in the walls and suggested contacting a plumber. Called and sent pictures to Plumgas who were very helpful and arranged appointment. Niall came on a Saturday at no extra cost (£80 + VAT per hour). Found the problem with a waste pipe that fed from our upstairs bathroom and had come out in our attached garage. He fixed it and all done in under one and a half hours. Good service and would definitely use them again.
Customer in Staffordshire
Posted on 22/10/2024
, work completed 19/10/2024
Recommended
Endorsement Reference
Replace old boiler with new one
Which? Trusted Traders Consumer
Posted on 21/03/2024
, work completed 26/02/2024
Recommended
Endorsement Reference
Plumbgas fitted and now services our own boiler annually, as well as those in tenanted properties. Due to their good reputation locally the business has expended over the years and Plumbgas now has a team of capable, helpful admin staff and expert engineers. They are all always polite and efficient, kind and helpful. I had a burst mains pipe in my bedroom ceiling in January and I couldn't get the stop tap turned off. Plumbgas had an engineer with me in 8 minutes! He located and repaired the leak and patiently vacuumed up the many litres of water that had poured through the ceilings upstairs and down. Notified of a slow leak in a second property one afternoon soon after, a Plumbgas engineer was there 8am the next day. For helpfulness, efficiency, value and general good manners the Plumbgas Team always earn top marks from me.
Which? Trusted Traders Consumer
Posted on 21/03/2024
, work completed 16/02/2024
Recommended
Endorsement Reference
Every year we use this company to service our boiler, very responsible price. Get updated by maps, when they are on there way. Not related, but when our boiler broke down last winter. The lady on the phone was very understanding as i had a chest infection and managed to fit us in for the next day for someone to come out. Can't recommend them enough !
Which? Trusted Traders Consumer
Posted on 21/03/2024
, work completed 13/02/2024
Recommended
Endorsement Reference
There had been a leak on a downstairs radiator and the boiler was losing pressure due to the leakage. Plumbgas drained the system, repaired the leak and refilled the system. As always the engineer from Plumbgas very professional, polite, punctual and left the property clean and tidy. I have used The Plumbgas team for several years now and I've always received outstanding service and I would highly recommend.
Which? Trusted Traders Consumer
Posted on 21/03/2024
, work completed 14/02/2024
Recommended
Endorsement Reference
yearly boiler service breakdown and repairs ,general plumbing work,filling loop expansion vessel replacement , radiator leak, new basin taps. Technicians arrive on the given time are very polite knowledgeable helpful and assuring They always explain in detail the repair being undertaken when asked and give any necessary advice The whole team ,technicians and office staff who are always on hand to help and advice provide an excellent service throughout
Which? Trusted Traders Consumer
Posted on 21/03/2024
, work completed 23/02/2024
Recommended