Plumbox Limited

Quick response, excellent communication to understand the problem before the visit and very helpful approach. Michael took the time to investigate both the boiler and the heating systems and to explain possible problems. Issues solved without the cost of additional repairs and I was not charged until system had proved to be reliable. Will definitely be my my first port of call for any future problems.

We have lived at this address for 55 years and met many plumbers. Plumbox are the first of a new breed. Not cheap but technically well qualified plumbers who understand modern electronics. They provide a pleasant and prompt service.

Always reliable, easy communication and great service. Plumbox help me on numerous rental properties around Cambridge and always do a great job, often fitting me in at the last minute if a tenant has an emergency. Highly recommended.

We wanted to have our en-suite bathroom completely refurbished with a proper shower to replace the bath. We were recommended to use Plumbox by a friend. From the start they were helpful and courteous, making sensible design suggestions to achieve what we wanted. The fixed price was well within our budget and a start date was agreed. Communication was excellent at all times. The standard of cleanliness and workmanship outstanding. The job took 1 day longer than estimated due to a delay in arrival of a part - not the fault of Plumbox, who always kept us really well informed. We had a few problems at commissioning with low water pressure, but Plumbox analysed the problem, and made some changes without any fuss, and it all works perfectly. Fully recommend them in all respects.

Good, friendly service for an issue (water hammer) which had been unresolved for a long while. Service, and advice, was knowledgeable and competent , completed on-time and to budget. Already engaging for quotes for future work. Highly recommended.

Reliable, arrived on time, friendly and helpful. Would definitely use Plumbox again and recommend them to my friends. Quality workmanship.

A good bunch of guys who work hard to please and do a good job. Michael has some great ideas and is very positive

I had to represent the owner of the rented property, occupied by a family with young children. Plumbox were able to get to the property as soon as there was a slot available, diagnose the parts of the boiler that were not functioning and give an estimate fairly quickly. After consulting with the owner, I was able to place an order for repair that was carried out with the first available slot for an engineer. During repairs, the engineer found that another part was not allowing the boiler to function. The part was ordered on the same day and the works were carried out on the same afternoon. I am pleased that the family with young children are now able to live comfortably with a functional boiler for heating and hot water.

We needed to have a new central heating gas boiler installed due to the complete breakdown of our previous one. We selected Plumbox based on three key criteria: we wanted a supplier who was accredited for the boilers we were considering, preferably local as we believe in supporting local businesses and one that had good trusted reviews. Plumbox were contacted and came to see us promptly to look at our system and discuss our needs. This was done and a quote provided soon afterwards, along with prospective start date and completion times. For comparison purposes we did get other quotes but having considered them all we decided to proceed with Plumbox. We admit that the fact they could complete the installation without delay helped. An installation date and start time of 08.00 was agreed. It was good to see that the team arrived exactly on time and proceeded with the installation efficiently, cleanly and without delay. All went well, the friendly team showing great respect for our home and answering questions regarding the installation as they proceeded. By mid-afternoon the new boiler was installed and commissioned with the warm water proceeding to keep us warm again. Instructions on using the new boiler were given and a follow up visit arranged to hand over paper work relevant to the installation and to answer any questions. Overall we were completely satisfied and can wholeheartedly recommend Plumbox.

We were having problems with our boiler which was a worry so soon before Christmas. Michael got someone round to us very quickly. He identified the problem and gave us our options, explaining them very clearly. Within a few days they replaced our boiler. The whole team are friendly, efficient and very helpful. We've used Plumbox before and definitely will again.