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Plumbright Heating & Plumbing Services Ltd

4.9

40 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Plumbright - for over 22 years this family run business has been provided customers with reliable and quality service. For any bathroom, heating and plumbing needs you can rely on our team of trustworthy and knowledgeable engineers, as well as our expertise to manage the whole project, whatever the size.

From our base in Chepstow we cover areas around Abergavenny and Monmouth, Newport, Cwmbran and Pontypool as well as Lydney & Bristol

Please contact the office to arrange an appointment either by phone or email for a prompt response and we will happily arrange a convenient time to talk over and advise what is required.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Power flushing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Bathroom fitters

    • Bathroom refurbishment
    • Wet rooms
    • Accessible bathrooms and showers
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance

Customer reviews

Why you can trust these reviews

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4.9
40 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Excellent
Customer Service
Quality
Value
Have used this firm before. Always polite and helpful on first contact by phone or email. Came quickly, very helpful and tidy. All on all excellent
Customer in Torfaen Principal Area Posted on 12/09/2023 , work completed 05/09/2023
Great Service
Customer Service
Quality
Value
We have used Plumbright Heating & Plumbing Services Ltd quite a few times now, and use them always when looking for a plumber in Chepstow. This particular time they replaced our boiler, which had packed in during a very cold spell (it was 25 yrs old). They were competitive with the pricing and clear and concise with setting our expectations with time frames and cost. They arrived on time and just got on with the job in hand. Everything was done to perfection and they tidied up everything before leaving. I would highly recommend this company to anyone looking for a plumber or heating specialist in Chepstow
Customer in Monmouthshire Posted on 05/03/2023 , work completed 03/02/2023
Boiler repair
Customer Service
Quality
Value
Excellent service came out within 24hr from my call sorted out within an hour. Good rates will definitely us again.
Customer in Monmouthshire Posted on 13/09/2022 , work completed 01/09/2022
Complete bathroom updated. By Plumbright. Brilliant service and result
Customer Service
Quality
Value
While having my central heating upgraded by Plumbright we also had a bathroom update, all new. We visited various showrooms and decided to remove the bath and have a bath-sized walk-in shower. Took advice on location of shower, basin and toilet. We liked a unit we had seen but took advice and chose a different set of furniture and am glad we did. The units, sink and comfort height seat all looked great when fitted by brilliant tradesmen. The toilet was left connected if required. But we left the keys and went on holiday. Richard was as right as they come. Easily trusted to get the job done with the team at Plumbright and me not looking over their shoulders. Returning when the new toilet was fitted it was amazing to see the progress. Anything I wanted or did not understand was cheerfully dealt with by the office and Richard of Plumbright. My last home was a new build and was second rate compared to the standard achieved by Plumbright.
Customer in Gloucestershire Posted on 14/07/2022 , work completed 13/07/2022
Excellent work yet again
Customer Service
Quality
Value
We have had a new central heating system and a complete bathroom carried out by Plumbright, We were so impressed by this work we asked them to undertake the refurbishment of the downstairs cloakroom/toilet. Being a small room the work was difficult however the plumb right team carried all work out in a cheerful manner and to an extremely high standard, adapting to problems as they arose. We have never had hot water in the downstairs toilet however the Manager Richard Jones arranged for the fitting of a water heater in the adjacent outside the building. Hot water is now a luxury we never thought we would have. Regarding Manager Richard, he attended very frequently to both check the work being carried out and fully update us of its progress. We really cannot praise Plumbright enough, the 60's style downstairs toilet is now very modern and a pleasure to see and use. The job cost was very reasonable with all fittings used of the highest standard. In conclusion, a very helpful and trustworthy team that we will not look elsewhere if we require any more similar work.
Customer in Monmouthshire Posted on 21/08/2021 , work completed 13/08/2021
Excellent service
Customer Service
Quality
Value
Plumbright Heating & Plumbing Services Ltd have provided an excellent service when fitting a new boiler. Both their engineers and office staff are polite efficient and prompt. The boiler was fitted to a high standard within the agreed timeframe. I wouldn't hesitate to use Plumbright Heating & Plumbing Services Ltd for any future plumbing needs I may have.
Ella in Monmouthshire Posted on 07/05/2021 , work completed 06/05/2021
Professional & trustworthy
Customer Service
Quality
Value
We had our new boiler fitted with Plumbright. Rich came and discussed the availible options, as we wanted the boiler in our utility room, rather than the airing cupboard. He was knowledgable and accommodating, which was reassuring. We agreed on the work to be done, which also included removing the gas fire from the living room. All the Plumbright team were professional, courteous, and notably punctual. They were tidy and clean, doing their utmost to minimise disruption to our daily life. The workmanship was very high quality, they took pride in the job and ensured we were happy at every stage of the process. Keeping us fully informed, they were responsive to all communications. We will be using them again in the near future to renovate our ensuite bathroom. Thanks for a job well done!
Giada in Monmouthshire Posted on 09/01/2021 , work completed 30/11/2020
Reliable and friendly service
Customer Service
Quality
Value
We have used Plumbright for a number of years. During that time they have replaced a boiler, replaced radiators, fitted heated towel rails and carried out the annual gas boiler service. On this occasion, they replaced a shower and fixed a problem with a valve in the heating system. The work was undertaken as planned and at the agreed cost. When subsequently one of the radiators didn't work because of an airlock they promptly sent a heating fitter to fix the problem, at no additional cost. From our extensive experience, we would highly recommend them. The fitters are very knowledgeable, helpful and friendly.
Customer in Newport Posted on 16/12/2020 , work completed 27/11/2020
Fast, reliable, trustworthy, hassle free installation.
I have used Plumbright for a number of years and have recommended them to numerous friends and family. Last year I upgraded my boiler to a combi to include new radiators and just recently replacing a gas hob. They have also installed a bathroom for me - around 8 years ago - it still looks good and I have never had an issue - not even a bath reseal to date!! They engineers are always on time, friendly and more importantly know what they are doing. Hannah in the office runs a tight ship and always updates me as to when someone will be arriving and if there is any delays and always contacts me each year about services. All in all, Richard and team have never let me down, I will not trust any other firm and nor should you.
Gemma in Torfaen Principal Area Posted on 06/11/2020 (Reviewer did not use service)
Excellent quality service
Customer Service
Quality
Value
After having our boiler condemned on safety grounds (it was very old, wheezy and leaked!) Plumbright quickly provided a quote and timeline to fit a replacement. The work was carried out quickly, cleanly in the time they had said it would be. The technician, Steve, was polite,courteous, knowledgeable and fully explained what he had done and how to operate the new system. I will be using them again.
Customer in Gloucestershire Posted on 03/10/2020 , work completed 11/09/2020