Plumbright Heating & Plumbing Services Ltd

I have used Plumbright for a number of years and have recommended them to numerous friends and family. Last year I upgraded my boiler to a combi to include new radiators and just recently replacing a gas hob. They have also installed a bathroom for me - around 8 years ago - it still looks good and I have never had an issue - not even a bath reseal to date!! They engineers are always on time, friendly and more importantly know what they are doing. Hannah in the office runs a tight ship and always updates me as to when someone will be arriving and if there is any delays and always contacts me each year about services. All in all, Richard and team have never let me down, I will not trust any other firm and nor should you.

After having our boiler condemned on safety grounds (it was very old, wheezy and leaked!) Plumbright quickly provided a quote and timeline to fit a replacement. The work was carried out quickly, cleanly in the time they had said it would be. The technician, Steve, was polite,courteous, knowledgeable and fully explained what he had done and how to operate the new system. I will be using them again.

We had a boiler service and a radiator leak mended. The booking process was very easy, and the quote for the leak came through quickly, very easy to deal with the office. Plumber was a really nice chap, tidied up, helpful, explained something on the boiler which hadn't been pointed out to us when it was fitted (by another company). On time, all covid protections undertaken. Great, will be my go to company.

After buying a house with a very poor heating system we asked Plumbright for a quote for a complete new one. They advised us on what our options would be including the best way to get the old one working (which would have been cheaper) but we decided to have the lot done as the new boilers came with a 10-12 year guarantee. The work was all completed to a high standard with the installation team being very friendly, helpful and knowledgeable ensuring the job was complete and that we were happy before leaving. We have further plumbing projects planned for the future so will definitely be giving Plumbright a call to carry out the work for us.

We decided that our heating system was about to receive a grade 2 listed historic award. As such, we contacted Plumb Right for advice. They attended promptly and assessed the situation which we believed would be difficult in a 60's house. The team that carried out the work over the last 3 days can only be described as outstanding. The way they worked was both efficient and highly professional, the combi boiler and all pipes and fittings were completed within 3 days. All items were removed and the work areas were thoroughly cleaned. We cannot praise the Plumb Right team enough. Throughout the procedure, we were visited and contacted by the manager Richard who proved to be a pleasure to deal with. Costs were very far considering the massive amount of work required. we were so pleased with Plumb Right we have requested that they install a completely new bathroom as soon as possible. We would highly recommend this company to anybody. Plumb Right is certainly a credit to the industry, especially during these difficult times.

Having removed part of my kitchen ceiling to find the leak, it soon became apparent that the leaking Tee piece was in a very difficult place directly under my boiler and restricted between very close floor joists. Plumbright technicians carried out the repairs expertly, within a very good time, to an excellent standard and at good value. They were very professional in every way and left no trace behind when they left. An excellent service from a local company that I will definitely be a repeat customer of in the future.

We have had very bad experiences of being let down badly by numerous plumbers in the past, who either failed to turn up or did shoddy work of poor standard. We were beginning to despair of ever finding a plumber whom we could believe and on whom we could rely. Richard and his team went out of their way to source a replacement pump when ours broken down, turned up when they promised to and at short notice, solved the problem that we had, and carried out the repairs to the highest standard. We cannot speak highly enough of their professionalism and the quality of their work and service. Their support staff are extremely helpful and friendly, and kept us informed of progress all along. We highly recommend them, and will have no hesitation in using them again the future.

Urgently needed our washing machine connected after our move (the connection required wasn't straightforward). Speedy response + friendly and efficient plumber.

My boiler developed a fault on a Saturday morning and Plumbright were able to get an engineer to me within three hours of calling them. He managed to get us up and running but there were ongoing problems with the boiler and we decided to have a new one fitted. Richard from Plumbright came out to quote and was very thorough in his assessment of what was needed. He explained what would be suitable for our needs and the reasons why he recommended what he did. We had a condensate pump in our old set-up, which had caused us issues in the past, Richard took the time to investigate the options for eliminating it from the system, by plumbing in a condensate line to a suitable drain. This involved taking up a section of floor and running pipes through into a drain beneath a downstairs washbasin. He also advised on a flue through our roof, as the previous flue had been a constant source of problems, because it was a long and convoluted horizontal system. The work was completed on time and on budget. I was kept thoroughly informed at every stage. The engineers were courteous, professional and very considerate. The flooring they took up was neatly replaced and all pipework was either hidden or neatly placed so as to be very unobtrusive. The pipework and electrics were left in incredibly neat order and everything about the system was fully explained to me. From start to finish the service and communication was excellent and I can wholeheartedly recommend this firm, they're fantastic.

Used this company before for boiler service and radiator repairs. Were great both times with reasonable prices. Same this time round, admin great for advise and bookings and plumber friendly and polite. The price was reasonable and did the job with no fuss. Great company.