Polar Heating And Hot Water Limited

I would highly recommend Polar Heating and Hot Water Ltd. I was impressed with their professionalism and customer care. Dave and Zoltan did an excellent job, came on time and cleaned up as well.

Would not hesitate to recommend Polar for boiler & heating installation, maintenance and repair work. The whole team are lovely people, courteous, friendly and professional in all aspects. From quote to completion it was very quick and on installation day the team made sure my carpets and other property were protected. There made sure they cleaned up after the job was done and then spent time explaining how to work the controls etc. Nothing was too much trouble and they also made me feel confident that I could call them any time. A great job done by a great team. I will be using them going forward for any maintenance and servicing jobs. Also, I was very happy with the pricing of the job and the onward cost of servicing is also a reasonable price. A JOB REALLY WELL DONE BY A GREAT TEAM, I CAN'T THANK TGEM ENOUGH

I have used Polar Heating numerous times over the last few years now for new radiators and servicing the boiler. I recently had a new Baxi boiler fitted and couldn't be more pleased with it. Dave talked through everything I needed to know about it. I can't recommend Dave and his team enough. Very knowledgeable, polite and cleaned up after themselves. I wouldn't use anybody else, always do a fantastic job.

My boiler finally gave up the ghost after having problems with it for a few weeks and throwing good money away to an engineer who would call out to fix it - 3 times - only for it to break down again shortly after. Decided enough was enough and saw amazing reviews for Polar Heating on a friend’s FB page as she was asking for a reliable boiler repair company. Emailed Polar on Tues evening and on Weds morning received a phone call from David who called out same day to look at my old boiler and assess putting a new one in the next day as we had no hot water or heating. Big thanks to the guys, Zoltan and Zac for installing the new boiler with absolute professionalism. Extremely polite and helpful, talked me through everything and were amazing. I would not hesitate to use Polar again. Brilliant service - thank you so much to you all.

Boiler packed in on a cold bank holiday weekend. Of course. Found Polar on this site & contacted them. Dave first of all offered to provide electric heaters [free] to cover the long weekend without heat & then came around as soon as possible to inspect the boiler. The problem was identified & a new boiler was recommended. It was installed by a team of quiet, professional people who explained everything that needed to be explained. They did the job. left no mess and left us with a feeling of confidence that if any problems should occur,then they would be only a phone call away from giving us help. I would recommend them to friends / family at the drop of a hat. Polite, friendly , non-intrusive, clean , efficient. helpful ... the list goes on I would be shocked if they ever got a bad review. Thanks to the whole team

I Had a full central heating system installed by polar heating and I am so glad I chose this firm,punctuality was 1st class,very hard working and a great set of lads (David,Zoltan and Zac) did an amazing job never stopped,and cleaned everywhere before they left each day,the job took 3 days,2 weeks later David called round to see if everything was ok,(didn't have to,that was nice). Will not use anyone else now,thanks lads,see you next march for my service 👍👍.

My wife repeatedly telling me she could smell gas in living room. Called Polar on recommendation. They advised us to turn off gas immediately. Zol arrived at 3pm and was so thorough. Checking every gas source to eliminate all possibilities. He found the leak was coming from our living flame gas fire. Capped off the supply pipe but still had a leak. Unfortunately it was coming from the pipe that was capped and was buried underground. Only option was to cap that pipe at the other end next to our meter thus leaving the gas fire redundant (We never use anyway). Better than digging to get to the pipe. Expected to pay a fortune for emergency call out and time on the job ( At least 2 hours). Was pleasantly surprised when we got our bill. Polar do not rip you off. 1st port of call for us now. Well done Polar!

I only have good things to say about this business. We have had a new combi boiler replacing our old conventional boiler. Dave talked to us several times about our choice and was very helpful, answering all our questions. He provided a full written quote and we felt the price for the work was fair. The agreed date for the job had to be delayed due to unforseen circumstances but Dave contacted us several days ahead and agreed a new date with us. Dave, Zol and Izaac make up the team and they are all extremely efficient, knowledgeable, polite and friendly. They were very considerate in carrying out the work, ensuring that our carpets and furnishings were protected. When the job was complete, Zol explained how everything worked, addressing any questions we had patiently. We were delighted with the service from Polar Heating and would have no hesitation in recommending them .

From the moment Dave came to view our eccentric forty-nine year old failing central heating boiler and system, it became quite clear that Dave was head and shoulders above the rest. Our system is complicated by the fact that as the house has added further extensions through the years, the heating system has become more and more convoluted. Dave wasn’t put off by this. He saw it as a challenge. He studied our system very carefully and considered every possibility before he very professionally suggested a replacement plan. Dave is professional in every sense of the word, as is his partner Zoltan. They are both extremely knowledgeable. Absolutely everything was discussed with us beforehand and agreements reached. Dave outlined everything in his very reasonable and detailed quote. Dates were suggested arranged and adhered to. The team of three were polite, committed and very hardworking. Our queries were always answered politely and everything explained. Our home was totally respected and despite extensive work there was never any undue mess ever. Nothing was too much trouble. What delightful people they were to deal with. We were almost sorry to see them go. We now have an efficient, guaranteed, modern heating system, an annual maintenance contract and we know that we can contact them at any time if we have any queries. Despite several unforeseen complications the original quote was totally adhered to. This company is outstanding! We unreservedly recommend them.

Dave and his team did a central heating repipe for us in Nov. Team were very profession and polite, work was carried out as discussed and any issues resolved by them along the way. Really impressed and happy with the service. Would not hesitate to recommend.

Turned up on time, no mess. Fitted a new boiler-old boiler and all old pipework removed. Advised us on best boiler type and explained clearly work required. Were very polite and when new boiler fitted took time to explain how to operate it, but assured us should we need recap-no problem, just ring. Final bill was as estimate. Would have no hesitation in recommending them. Good job-Properly done.

When I moved into my house. They have installed our new boiler and we recently got a new kitchen and we called them to ask them to help us to isolated the gas. Within hours they turned up and sorted it out for us. As me and my partner impressed with their service. I have recommended them to my parents due to them who a had very bad experience with their boiler of 10 years provided and installed by British Gas which was continuously faulty. So they are very eager to get rid of the junk. Polar heating visited my parents listening to what they want and given recommendation as well. The quote that has been given was below their budget so they went ahead with it. Within 2 days they managed to change 10 radiators and the boiler as well as spending 3 hours sorting out the Hive for them. My parents was ecstatic with the result and they said money well spent.

We had a new central heating and hot water system installed by Polar Heating. The previous system was removed and even with various challenges, Polar dealt with these professionally and promptly. From their visits to quote the job and then agreeing the specification of the work, their communication and then completed work was excellent. We cannot recommend Polar Heating enough. Many thanks, from the Gardiner family.

I asked Dave to service our very old boiler and talk to me about a new boiler. He turned up ahead of time having called me first to confirm. He completed the service of the boiler efficiently leaving me with a comprehensive report of what he had done. He also talked me through the options regarding new boilers and promised to send a quote. Whilst he was here, I asked him about a couple of troublesome taps which he was happy to look at and suggested solutions. His bill was emailed promptly and the promised quote for a new boiler dropped through the letter box next day. He has communicated with me since about the taps and I hope to have these sorted out very soon. Dave and his assistant were very courteous and helpful and I definitely feel that I have found a tradesman I can trust to do a good job.

Dave and his workers attended our property to install a new boiler after my old boiler was dangerous and had to be replaced He went above and beyond to help us out after pressure from my boiler caused one of my radiators to explode and leaking water. He was in constant contact with me from the time the incident happened and came to install a new boiler the following day. The previous boiler was installed by another company and was dangerous. We had no heating or hot water. I cannot thank him enough for everything he has done for us. He made it his business to ensure we were not left without heating and hot water after installing our new boiler. Nothing was too much trouble. I cannot thank him and his team enough for how they have helped relieve the stress of the past few days. They did a brilliant job installing the new boiler and we are so grateful for everything he has done. I wouldn’t use anyone else and would highly recommend him.

I engaged Polar to replace our 15 year old Ravenheat boiler with a Baxi. David visited and reccomended a 30Kw Baxi 800 boiler and I opted for a Hive control. David and Zol arrived on time on the agreed date, the installation was carried out without fuss within the day. A shout out for apprentice Jake, an extremely polite young man who loves his work with Polar. A lad with a bright future. Everything was carried out in a tidy manner, left in a clean state, and David explained all the controls and helped me set up the Hive system on my phone. I thoroughly recommend Polar.

Called David to get a quote for a new boiler after our old boiler had packed in and wasn’t viable to be repaired David explained the different combi boilers that where available to us and which would be best suited to our needs went with a Baxi 800 Zol arrived on the Thursday Morning with his two lads to start the job. First Zol had to replace and re pipe the copper piping in the gas meter which wasn’t expected then we had to have the old piping replaced outside by Cadent and all this time the two lads are beavering away taking out the old boiler. The two lads worked hard replacing piping and rerouting piping after completing the job they made sure everything was clean and tidy took away all rubbish and the old boiler. Even with the extra work that the lads encountered I paid the price that I was quoted I would highly recommend Polar Heating to anyone who wants a professional job doing

Excellent workmanship very professional and had 2 polite and well mannered apprentices cleaned everything away after each day great work ethics recommend to anyone.

Have used Polar heating 3 times in the last few years they really are exceptional. What impresses me the most is their ability to communicate exactly what they are doing and why they are doing it, clear and concise no nonsense explanations, always on time and thoroughly professional. I have used various tradespeople in various properties over the years and I have to say these guys are unequivocally the best.

A professional, careful and efficient team completed a full boiler replacement, including new electrics and radiator flushing. Would certainly recommend.

We had a new boiler and a couple of radiators fitted by these guys and can highly recommend them, from giving us a quote to completing the work they were highly professional, they were a pleasure to have in the house and made us feel nothing was too much trouble. They stayed until the job was finished and cleaned up after themselves. We would have no hesitation in giving their number to friends and family, great lads.

We had a conversion to a Baxi combo boiler. The team were fantastic they worked extremely hard in very challenging circumstances due to ongoing building work being undertaken. The whole service was professional and excellent quality. We are so pleased with the final result and would definitely recommend to others.