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Endorsed by Which? Trusted Traders

Polar Heating And Hot Water Limited

Profile thumb image001
5.0

53 Reviews

Opening Hours
Today - 08:30–20:00
  • Monday 08:30–20:00
  • Tuesday 08:30–20:00
  • Wednesday 08:30–20:00
  • Thursday 08:30–20:00
  • Friday 08:30–20:00
  • Saturday 08:30–20:00
  • Sunday 08:30–20:00

About

We are a small local company who pride ourselves on providing the highest standard of work and exceptional flexible customer services. With over twenty years experience within the heating industry we can offer services that cover every aspect of central heating for the home.

From boiler repairs, radiator installations, full heating systems and unvented hot water cylinders. We also provide Landlord and Domestic gas certificates and service and install gas appliances within the home.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • all aspects of gas works

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
53 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Leak after radiator exploded
Customer Service
Quality
Value
Dave and his workers attended our property to install a new boiler after my old boiler was dangerous and had to be replaced He went above and beyond to help us out after pressure from my boiler caused one of my radiators to explode and leaking water. He was in constant contact with me from the time the incident happened and came to install a new boiler the following day. The previous boiler was installed by another company and was dangerous. We had no heating or hot water. I cannot thank him enough for everything he has done for us. He made it his business to ensure we were not left without heating and hot water after installing our new boiler. Nothing was too much trouble. I cannot thank him and his team enough for how they have helped relieve the stress of the past few days. They did a brilliant job installing the new boiler and we are so grateful for everything he has done. I wouldn’t use anyone else and would highly recommend him.
Mrs. Leader in Greater Manchester Posted on 29/04/2021 , work completed 27/04/2021
Excellent company
Customer Service
Quality
Value
I engaged Polar to replace our 15 year old Ravenheat boiler with a Baxi. David visited and reccomended a 30Kw Baxi 800 boiler and I opted for a Hive control. David and Zol arrived on time on the agreed date, the installation was carried out without fuss within the day. A shout out for apprentice Jake, an extremely polite young man who loves his work with Polar. A lad with a bright future. Everything was carried out in a tidy manner, left in a clean state, and David explained all the controls and helped me set up the Hive system on my phone. I thoroughly recommend Polar.
Customer in Greater Manchester Posted on 20/09/2020 , work completed 20/09/2015
New Boiler Fitted
Customer Service
Quality
Value
Called David to get a quote for a new boiler after our old boiler had packed in and wasn’t viable to be repaired David explained the different combi boilers that where available to us and which would be best suited to our needs went with a Baxi 800 Zol arrived on the Thursday Morning with his two lads to start the job. First Zol had to replace and re pipe the copper piping in the gas meter which wasn’t expected then we had to have the old piping replaced outside by Cadent and all this time the two lads are beavering away taking out the old boiler. The two lads worked hard replacing piping and rerouting piping after completing the job they made sure everything was clean and tidy took away all rubbish and the old boiler. Even with the extra work that the lads encountered I paid the price that I was quoted I would highly recommend Polar Heating to anyone who wants a professional job doing
Customer in Greater Manchester Posted on 02/02/2020 , work completed 30/01/2020
Installation of new boiler
Customer Service
Quality
Value
Excellent workmanship very professional and had 2 polite and well mannered apprentices cleaned everything away after each day great work ethics recommend to anyone.
Susan Posted on 18/09/2019 , work completed 18/09/2019
Reliable professional punctual superb all round
Customer Service
Quality
Value
Have used Polar heating 3 times in the last few years they really are exceptional. What impresses me the most is their ability to communicate exactly what they are doing and why they are doing it, clear and concise no nonsense explanations, always on time and thoroughly professional. I have used various tradespeople in various properties over the years and I have to say these guys are unequivocally the best.
Gareth, Greater Manchester Posted on 15/07/2019 , work completed 15/07/2019
Excellent, professional work
Customer Service
Quality
Value
The service and customer care from this trader was excellent. I would happily recommend this trader.
Mary, Lancashire Posted on 08/01/2019 , work completed 08/01/2019
Boiler replacement
Customer Service
Quality
Value
A professional, careful and efficient team completed a full boiler replacement, including new electrics and radiator flushing. Would certainly recommend.
Customer in Lancashire Posted on 30/11/2018 , work completed 19/11/2018
Excellent Service
Customer Service
Quality
Value
We had a new boiler and a couple of radiators fitted by these guys and can highly recommend them, from giving us a quote to completing the work they were highly professional, they were a pleasure to have in the house and made us feel nothing was too much trouble. They stayed until the job was finished and cleaned up after themselves. We would have no hesitation in giving their number to friends and family, great lads.
Customer in Greater Manchester Posted on 28/11/2018 , work completed 24/09/2018
Excellent service
Customer Service
Quality
Value
We had a conversion to a Baxi combo boiler. The team were fantastic they worked extremely hard in very challenging circumstances due to ongoing building work being undertaken. The whole service was professional and excellent quality. We are so pleased with the final result and would definitely recommend to others.
LindaBaron Posted on 10/11/2018 , work completed 10/11/2018
Prompt
Customer Service
Quality
Value
There is no aspect of the work that can be criticised in any way. The installation was completed quickly and in a professional manner. They were always prompt, polite and cleaned and tidied when they job was finished. The quote for the job was comparable to other companies but exceptional value for the service given. I would not hesitate to highly recommend this company.
Wendy, Lancashire Posted on 06/11/2018 , work completed 06/11/2018
Fantastic Company
Customer Service
Quality
Value
Polar have fitted a new boiler in my home they were very efficient, clean and tidy and extremely hard working. I would highly recommend them to anybody looking for good honest tradesmen.
StephClayton Posted on 02/11/2018 , work completed 02/11/2018
SUPERB JOB
Customer Service
Quality
Value
After our 15 year old boiler gave up last week, I contacted Dave at Polar heating to install a new Baxi combi. Dave and Zol arrived the next evening to give me some options. Immediately I knew I had contacted the right guys. They answered all my questions and gave me peace of mind that everything would be done to a high standard. Two days later Dave, Zol and Issac arrived exactly to the minute of the arranged time, and what can I say they completed the work to a very high standard. Everything was clearly explained about the new boilers controls, and the guys cleaned up thoroughly after themselves. If anyone needs a repair or a new boiler you will be hard pressed to find many more companies that are as good as these guys. I can’t praise them enough !! Thanks Dave, Zol and Issac for your professional job. Ian B.
Ianb7 Posted on 06/09/2018 , work completed 06/09/2018
Excellent job
Customer Service
Quality
Value
Efficient, friendly, helpful nothing was too much trouble. When the job was finished everything was explained on how to use the boiler. I have used this company before and I would not hesitate to do so again.
Jjjjjjj Posted on 11/07/2018 , work completed 11/07/2018
Simply the best!
Customer Service
Quality
Value
Fantastic workmanship, ultimate professionalism, couldn't be happier!
Jason, Lancashire Posted on 25/06/2018 , work completed 25/06/2018
top grade
Customer Service
Quality
Value
Dave discussed all options of a new boiler, we decided on a Worcester Bosch, Zol and Dave arrived on time and set too excellent job and a great clean up afterwards- We would highly recommend this company. After fitting the boiler everything was explained to us, and should we need further help. They would be available to contact over any aspect . Thank you for a very professional and efficient job. Marilyn and Harold
Joseph D Posted on 24/05/2018 , work completed 24/05/2018
Excellent
Customer Service
Quality
Value
I've had a new boiler fitted by these guys today and can't recommend them highly enough. Dave, Zol and Issac all arrived on time this morning, got everything set up and brought into the house. Issac was fitting my boiler, I hadn't met him before but what a brilliant young man! He is very professional, courteous and an extremely hard worker. Did not stop all day until the job was done. Once fitted, everything was explained to me and they cleaned up thoroughly after themselves. Would definitely use them again and pass them on as a recommendation to someone. Do not hesitate to give them a call
Gabriella Posted on 25/04/2018 , work completed 25/04/2018
Very professional service
Customer Service
Quality
Value
Prompt same day response with no call out charge. We had a gas leak detected at a meter change and we’d had our gas cut off for safety. The guys arrived within 3 hours and the leak was traced quickly and repaired. Very pleased with the cost. Would definitely use them again and would absolutely recommend.
Julie Williams Posted on 25/04/2018 , work completed 25/04/2018
Excellent
Customer Service
Quality
Value
Absolutely fab set of guys! They fitted our combi boiler, they were fast and didn't leave a mess! Aftercare has been Brilliant, they service our boiler every year. Such friendly, reliable, polite lads. Would highly recommend to everyone
Andersonp Posted on 05/04/2018 , work completed 05/04/2018
Great work! New boiler & Nest fitted
Customer Service
Quality
Value
Dave, Zol and the guys came out to investigate an issue late one night. Spent about an hour and worked out the issue. We had wanted a new boiler since they’d helped to repair our 17 year old boiler prior to Xmas. They came back out to fit a new Worcester Bosch boiler with Nest control - all done in a day. Superbly professional, polite and helpful. Went above and beyond, offered best practice advice and guidance and showed us how the system worked before leaving. Nothing is too much trouble - they’re always happy to help and genuinely seem to enjoy their work. Would recommend them to anyone. When so many tradespeople fail to turn up on time (or sometimes at all!), then overcharge or do just the basics and leave - Polar Heating are a breath of fresh air! 5/5
Will O’Hara Posted on 10/03/2018 , work completed 10/03/2018
Very Professional
Customer Service
Quality
Value
David and his team did a great job installing a Worcester-Bosch boiler for us. We were very please with the installation and would recommend Polar Heating.
David Arrowsmith Posted on 25/02/2018 , work completed 25/02/2018
Central heating
Customer Service
Quality
Value
We were putting off getting a new boiler thinking it would be a big hassle until our boiler died!! I contacted Dave at Polar and he came round straight away to give us a quote. They booked us in on a day suitable for us and the work was carried out! Dave and Zol did an excellent job, arrived on time, were extremely polite and helpful. I cant thank them enough! Definitely recommend them 100 %
Jacqueline V Posted on 24/02/2018 , work completed 24/02/2018
Fantastic service
Customer Service
Quality
Value
My heating and hot water failed 2 days before my wife was giving birth and with a toddler in the house. Dave came out at 9pm due to my circumstances which we were so grateful for and he managed a temp. Repair and would price the job up. When the heating eventually failed again with a new baby, dave came the same day at 7pm and completed the repair. Fantastic service an he actually cares about his customers. Can't thank him enough, if you want a high standard job and an honest hard working engineer I would recommend 100%.
Mark haviland Posted on 20/02/2018 , work completed 20/02/2018
Most trustworthy and professional.
Customer Service
Quality
Value
We first met Dave and Zol in 2013 when they came to replace the old heating boiler for my daughter and son in law who had bought the house next door to us, we had the keys to let them in as they both worked, they did an excellent job leaving the house in an extremely immaculate state, since that time my daughter has had them return every year to do its annual service and my wife and I had them do a few other jobs for us, the whole team are always very polite and courteous and explain everything in great detail, they are most professional in all they do. I cannot recommend them highly enough to anyone.
Robert Horwood Posted on 03/02/2018 , work completed 03/02/2018
Professional and first class
Customer Service
Quality
Value
I cannot recommend this company highly enough. Professional, quick, clean and tidy workmanship and excellent value. I would have no hesitation in recommending them to anyone.
Carol, Cheshire Posted on 25/01/2018 , work completed 25/01/2018
Excellent service
Customer Service
Quality
Value
I met Dave through a word of mouth recommendation to me. Very professional and true to its word. Job done recently in my house and the quality of the job exceed my expectations. I'm a very happy and very satisfied customer. The company is highly recommendable if you look for quality and good services.
Sahara Posted on 10/01/2018 , work completed 10/01/2018
The Superheroes strike again!
Customer Service
Quality
Value
4 years ago my boiler died so I started looking for a tradesman to put a new one in. Nobody except Polar Heating wanted to fit anything that wasn't Worcester/Bosch. My old boiler wasn't Worcester/Bosch, had done sterling service for 14 years (without a service, ever! Bad me!) so I didn't want to spend mad money on W/B. Despite my somewhat aggresive "before we waste each others time, do you fit ANYTHING that isn't bloody Worcester/Bosch????" Dave was very polite and professional in his reply, which was basically "you can have whatever you like!". These two really are the nicest of folk you could hope to meet and are grafters, hard workers who left my kitchen cleaner than it started, managed to work around the house being FULL of wholesale stock ready for dispatch and a nutty Rottweiler attempting to assist them by running off with gaskets and generally getting in the way constantly. The boiler is great, still working at A1 performance and Zol pitched up this morning, bang on time as ever, to sort out my bathroom taps and mixer tap in the kitchen both of which were driving me utterly nutso. Job done in no time flat, and as usual a cheery smile, a great price and again leaving the place in better order than it started! Can't fault Dave and Zol, who have now done other work for me, my mum and countless friends.
Helen Stewart, . Posted on 06/12/2017 , work completed 06/12/2017
Top professionals
Customer Service
Quality
Value
Boiler servicing second to none. When our boiler pegged out we trusted them to fit a new one. They did not disappoint, explained options clearly, were prompt, tidy, cleaned up carefully and promised after-sales service. Cannot ask for more!
Bernard, Lancashire Posted on 22/11/2017 , work completed 22/11/2017
Superb, professional Job
Customer Service
Quality
Value
These lads fitted us a new boiler and we couldn't have been more impressed. They were friendly, punctual, hard-working, very efficient and tidy. We left them alone in our house, as they are entirely trustworthy. They explained how to use the boiler and thermostat very clearly. The work they did was superb and at the right price. We would recommend them to anybody Forget the rest, these lads are the best!!
Shelley, Lancashire Posted on 09/11/2017 , work completed 09/11/2017
Very Efficient Combi Boiler Installation
Customer Service
Quality
Value
We needed to replace our 25 year old Baxi boiler. We got 4 quotes and selected Polar Heating on the basis of their detailed presentation that interpreted our needs exactly. Their team of 3 arrived at 9 AM and left at 6 PM having completed the job. They had replaced our old gravity fed boiler with a Baxi 28Kw Duo Tec Combi with a 7 year warranty. They removed all the tanks and pipework associated with the old system, purged all the radiators, cleaned up totally and left us with a perfect working system. A very professional, polite and efficient team from a Company who would highly recommend to anyone.
MichaelB Posted on 30/10/2017 , work completed 30/10/2017
Very professional
Customer Service
Quality
Value
They were very informative and knowledgeable. Professional and courteous at all times. I would highly recommend.
Lee, Lancashire Posted on 24/10/2017 , work completed 24/10/2017
A company to be recommended
Customer Service
Quality
Value
I was in need of a new gas boiler to replaced an antiquated 15+year old model .I made inquiries with several plumbing and heating engineers but found that Polar Heating stood out from the rest .They carried out a thorough pre-inspection -so no unexpected ‘extras’ at a later date. The price quoted was the price I paid The whole team was conscientious with a willingness to please,extremely quick and tidy,punctual in starting and finishing the job and knowledgeable of current regulations covering gas and hot water installations . Well done Polar heating credit well deserved. Eric Bury 3/10/2017
Rowland Posted on 03/10/2017 , work completed 03/10/2017
Prompt and very professional
Customer Service
Quality
Value
They showed professionalism and were able to reach my expectations. Recommendable service.
Sahara, Lancashire Posted on 29/09/2017 , work completed 29/09/2017
A Five Star Company
Customer Service
Quality
Value
Polar Heating were recommended to us and we would like to recommend them to you. They were polite, cooperative and explained in detail all they did and why the work was completed to a very high standard and their pipework would have graced an art gallery. Go to Polar and you will understand why this feedback is so good.
David, Lancashire Posted on 18/09/2017 , work completed 18/09/2017
Excellent service.
Customer Service
Quality
Value
Great job from David and his team. New boiler and replacement pipework all done in a day! Tidy workmanship and a job well done (from survey to completion). Highly recommend.
Mark, Lancashire Posted on 16/09/2017 , work completed 16/09/2017
Brilliant job.
Customer Service
Quality
Value
We had five central heating radiators renewed by Polar Heating on 6th September this year. The job was completed to the highest standard, the workmanship was superb. The cleanliness was excellent, all carpets covered. I would have no hesitation in recommending Polar Heating.
Alan, Lancashire Posted on 06/09/2017 , work completed 06/09/2017
Excellent, prompt, workers
Customer Service
Quality
Value
We arrange for work to be done, they arrive on time complete the work, clean up what little mess there was. It is a pity that more tradesmen do not follow their example of work practises.
Allan, Lancashire Posted on 18/08/2017 , work completed 18/08/2017
Great service - highly recommended
Customer Service
Quality
Value
We would highly recommended Polar. Fast service to come and provide a quote for a new boiler and offered lots of options and full information about what the job would entail. Once we confirmed our order we were booked in within a week ( a relief as our old boiler had a leak). On the day they turned up on time, did the job as described, waited for us to get home to explain everything fully and left the house looking like they'd never been there. Altogether professional, polite, efficient and good value - a great service!
Vicky S Posted on 17/08/2017 , work completed 17/08/2017
Prompt, professional and informative
Customer Service
Quality
Value
Options talks thorough and explained fully when came up to house to review requirements. No hard sell. Installed in one day. Team worked quickly and directly. Areas impacted ''made good'' and areas cleaned proficiently.
John, Cheshire Posted on 17/08/2017 , work completed 17/08/2017
Fantastic!
Customer Service
Quality
Value
Cannot say how highly I would recommend Polar Heating I initially got their details off the web to fix a 35yr old boiler, which was unfortunately deemed unsafe. I asked Polar and one other for a replacement quote. Their's was by far the most comprehensive with options that were clearly explained and fixed price. Came yesterday with a team - rerouted pipework by lifting floorboards, replaced boiler to upstairs, flushed the system, explained how it all worked and left the house as if they hadn't even been there! Even bricked up the old flue hole! And a really nice set of guys to boot!
RupePat Posted on 11/08/2017 , work completed 11/08/2017
Friendly and extremely proffessional
Customer Service
Quality
Value
This company fitted a whole new boiler, radiators and shower system for me in my old old home. The work they carried out was finished tot he highest level and even tidied up after they had finished. I have since moved but still use them every year for my boiler check. Can absolutely recommend these guys!
Rob, Heywood Posted on 08/08/2017 , work completed 08/08/2017
Honest, Reliable Neat & Tidy
Customer Service
Quality
Value
I had a new boiler fitted by Dave & Zol & I have to say everything went seamlessly from start to finish. I received a competitive quote & at no time was pressured into accepting.They turn up on time & are always respectful to you & your home. The system has been in place for over 12 month's now & I haven't had any problems with it. The service of the boiler has just been done with no problems & piece of mind.
Pete Fitzgerald, Bury Posted on 19/07/2017 , work completed 19/07/2017
Really good firm
Customer Service
Quality
Value
Really, really good firm. We needed a new boiler. They came out and gave us options. We picked one, they fitted it when they said they would, covered everything up, so no mess. Showed us all instructions and even set timer for me as I am not good at these things. Shower & heating is now a joy, would recommend this firm to anyone - a joy!!
Susanne, Lancashire Posted on 19/07/2017 , work completed 19/07/2017
Couldn't ask for more
Customer Service
Quality
Value
We've just had a new baxi boiler installed, right from the start they were great, looking at our old boiler and giving us quotes ranging from top of the line and even offering us quotes for cheaper options encase we couldn't afford this. We didn't get this from other companies and it made us feel like they were giving a full service rather then just after our money, they were very quick In giving us an installation date and went out of their way to fit us in. The day of the install went smoothly and they made sure they were clean and respected our home, they also did extra jobs around the house when requested and did them to a very good standard. We will always be using polar in the future and would gladly recommend them to anyone who needed a heating and water engineer.
Tim.greenhalgh Posted on 11/07/2017 , work completed 11/07/2017
Professional job
Customer Service
Quality
Value
Polar Heating installed our central heating system, they worked so hard but always respecting our home. They were polite and very understanding. They have been back to service our system always on time and reliable. I would have no hesitation recommending the men to work for them.
Ann, Lancashire Posted on 07/07/2017 , work completed 07/07/2017
Prompt and professional
Customer Service
Quality
Value
We would recommend "Polar Heating & Hot Water". Very efficient and very professional tradesman. Trustworthy and pleasant young men.
Norman, Lancashire Posted on 04/07/2017 , work completed 04/07/2017
Polite & professional
Customer Service
Quality
Value
Polar Heating were polite, professional, hard working and kept us informed throughout the job. I would have no hesitation in recommending them and will certainly have them back for any further plumbing, central heating & boiler work.
Joanne, Lancashire Posted on 03/07/2017 , work completed 03/07/2017
Highly recommend
Customer Service
Quality
Value
Competitive price. Excellent customer service. Friendly & reliable. Would highly recommend and definitely use in the future.
Helen, Lancashire Posted on 27/06/2017 , work completed 27/06/2017
Great company
Customer Service
Quality
Value
Polar heating installed my boiler five years ago and I have had excellent service from them. They service my boiler each year and it has been trouble free. I recommend them.
Dave17 Posted on 27/05/2017 , work completed 27/05/2017
A very professional and friendly company
Customer Service
Quality
Value
I had my Baxi boiler fitted by Polar Heating and Hot Water Ltd just over 3 years ago and have had it serviced by them every year since following a polite reminder. The team are extremely helpful, polite and knowledgeable and have completed any other work to a high standard.
Which? Trusted Traders Consumer Posted on 10/04/2017 , work completed 10/04/2017
Good work done
Customer Service
Quality
Value
I've had old my central heating replaced the old boiler taken out
Which? Trusted Traders Consumer Posted on 09/04/2017 , work completed 09/04/2017
Boiler install
Customer Service
Quality
Value
Install new boiler and radiators, remove old system as part of works, full system flush
Which? Trusted Traders Consumer Posted on 22/03/2017 , work completed 22/03/2017
Best heating system suppliers and fitters around
Customer Service
Quality
Value
Polar heating are very efficient ,very friendly and informative helped us get the right central heating system that we needed we thought we just had a cold house but with there knowledge our house has been transformed , excellent after care would highly recommend
Which? Trusted Traders Consumer Posted on 03/02/2017 , work completed 03/02/2017
An excellent reasonably priced job.
Customer Service
Quality
Value
We had a new combo boiler fitted. Dave and his partner were excellent and extremely efficient, despite encountering some logistical/ access problems. The boiler was installed on schedule and the timescales proposed and this included the follow check-up to ensure everything was working as it should. I have no hesitation in recommending.
Which? Trusted Traders Consumer Posted on 30/09/2016 , work completed 30/09/2016